user
Dick Strang Automotive
1212 Golf Rd, Waukegan, IL 60087, United States
Appearance
Dick Strang Automotive
Comments
Ch
Review №1

Strang Automotive is by far the most honest and fair repair shop in Lake County. Every time I bring my car in, Ive been given a loaner car at zero charge. Highly recommended.

Ag
Review №2

Im glad I found Strang Automotive. They did a great job on my wifes car. I took my own car there too be worked on. Mike and Chris were both professional and kept me informed on the status of the repairs. Their shop was so organized and clean, thats very rare. Service was great, I highly recommend them.

Am
Review №3

Kris and Mike are both wonderful to work with! Very professional, extremely friendly, great work, great pricing, very honest and provides options to fit your needs. Make Strang your first call for automotive work!!

ba
Review №4

Very good work and prices are reasonable. Chris helps you understand whats going on with your car when you dont know what any of the issues mean. He gives you many options on how to get it repaired and what really needs to be fixed,Great place to take your car and fell comfortable about whats going on.Highly recommend Strang Automotive.

Fr
Review №5

These guys are excellent at figuring out the tough problems. I had various intermittent problems over the past year that no one could seem to diagnose. Several parts had been swapped out over the year, all with no success. Bob at Strang figured it out quickly (saving me diagnostic charges) and was able to execute a custom repair which saved me quite a bit of money over the cost of replacing the faulty electrical parts with new. I highly recommend Strang and will certainly use them again!

Jo
Review №6

A fine group of experienced, long established mechanics who seem to work together well as a team. Their work is always outstanding. They are respectful, professional, courteous. They have provided a loaner car while working on my car. And, this morning, a few days after they’d worked on my car, they texted me asking if if the car is running well and if I’m satisfied with their work. How great is that. This auto shop team is one of the best I have ever experienced. Oh, and they also alerted me what to expect will be needed for the car in the near future. And, they gave me options what to do now, which were most financially feasible for me. Easy 5 stars.

Ja
Review №7

We receive excellent service every time we come. All of the staff are friendly, easy to communicate with. Reasonable pricing for the service that is done. We typically don’t go anywhere else for services. You will not be disappointed.

Ja
Review №8

Strang Automotive has been service my cars and classic cars for years! There is no other repair shop that I can trust as a one stop shop for my everyday driver and our multiple classics we have had over the years. Bob takes great care in bringing my classics back to life. Brian is the only one to trust with my new (2018-2021) cars. Both mechanics are so capable they have been able to diagnose the most complex problems with my cars. Kris in the main office is one of the most honest guys I know. He gives it to you straight, no BS. And is able to break down the situation to explain it so I understand exactly what is happening. The owner Mike has done an amazing job assembling the best Dream Team in Waukegan!

De
Review №9

Great shop to take your car to! They are honest and quick as they can be. Kris is a great guy that helped take car of myself and my mom. This is now my trusted source for anything automotive.

Jo
Review №10

I have been taking my cars here for several years. They are always very thorough and honest, and explain what they are doing in a complete and understandable manner. They are helpful in prioritizing what repairs are urgent and what can wait if necessary. And a nice bunch of guys, a pleasure to do business with.

Di
Review №11

I take my Jeep to Strang for any service. Their prices are fair and their professionalism is outstanding. Ive been taking my cars their for at least 20 years. Strang is the best!!!

Da
Review №12

Fast professional service. We will be back.I have used Them several times and they always do a tremendous job!

Sa
Review №13

Awesome work. Nice to be able to trust, as a woman, that I am not being taken advantage of. Dont think the great guys at Strangs would ever do that.

Ji
Review №14

When I owned a Checker, Strang was the only place willing to work on it as a.normal vehicle. When replacing the transmission fluid they drilled and tapped a drain hole at the back so the entire transmission could be drained and all metal filing removed. Few shops would bother with tbat kind of attention to maintenance.I spent several trips and way too much money at a Dodge dealership in Gurnee to keep my 2008 Chrysler Town and Country running. Every time I left the dealership there seemed to be more wrong. I took it to Strang and found that not only had some of the work I had paid for was not done, but some of it had been done so incorrectly (wrong sized gaskets and installed so incorrectly it caused major leaks) that I was appalled. Rather than just saying they would redo it and charge me more they suggested I take it back to the dealership with their analysis and demand it be done correctly, saving me money.Several days ago my Town & Country wouldnt start. I brought it to Strang and asked them to check the starter and told them I am planning a trip of some distance this Summer and asked Strang to check the vehicle and fix its problems so I can drive a distance safely or advise me about the probable need to purchase a new vehicle. They looked it over thoroughly and, I suspect, that due to the shoddy maintenance the dealership has provided, found what needed to be done to bring my T&C back to health would not be worth the value I had in it. Rather than charge me for their time they told me the starter was fine, not needing replacement, but suggested the money needed for repairs to make the car safe to travel long distances would better spent on a new vehicle.Their honest and ethical assessment is what I have come to expect from Strang and their expert staff. I cannot recommend them strongly enough, especially for older vehicles without warrantees.

Ma
Review №15

The team did an excellent job with my vehicle every time I come to them with questions. They also give the time to explain everything to me.

Ju
Review №16

What a great mechanic shop! Took my pride and joy hotrod in and had Bob work on it. I was having fuel issues and Bob tunes it up has it running like a champ! Also Had the pleasure to talk with Mike and he is friendly and pleasant. Very professional shop! I recommend those who have your hotrod in the garage waiting to get running Bob is the man!!! Thank you Strang Automotive!!

Ka
Review №17

Very pleased with with work done on our 2008 Camry. Car feels amazing..

Je
Review №18

Great place to take your vehicle for repairs! Good, quality work.

ja
Review №19

Prompt accurate service at value pricing.

Jo
Review №20

This is one of the best Auto Service Centers that I have found. Have been using them for years now, and wouldn’t even consider going somewhere else.

Ke
Review №21

Honest, reliable, and trustworthy. Ive finally found my mechanic.

Ju
Review №22

I strongly recommen strange automotive repair shop it is one of the most exprerienced in and around the Waukegan area!!!

Pa
Review №23

Very straightforward - what was wrong and what we needed to fix it. Didnt talk down to me.

Do
Review №24

Always amazing servicehighly recommend

Ni
Review №25

Best guys around...honest dependable and they back their work!

La
Review №26

Nice place to get your car fixed good job

Ya
Review №27

My experience was great!

Ji
Review №28

I have been bringing my vehicles to Strang Auto for over 25 years. If you want repairs done right by someone you can trust bring your vehicle here.

Br
Review №29

Who else would I let touch my truck

Da
Review №30

Fast. Fair, and friendly. I would trust them for any of my work.

Ju
Review №31

Absolutely amazing work my truck has not ran this well since it got off the assembly line Bob is a phenomenal technician

BG
Review №32

I am very impressed by Strang Automotive. I recently visited for service on my car. They were friendly, quick, honest, professional and 100% committed to quality. They worked to diagnose the issue and completed the work quickly, ensuring the problem was completely resolved. Best of all, their pricing was fair and competitive. If you are looking for a great shop to take your car, this is it!

Sa
Review №33

I definitely recommend this shop. Fair pricing, fantastic customer service, honest, trustworthy, easy to communicate with. They went out of their way to get me into a courtesy car when I didnt feel comfortable driving mine while waiting for a part to come in. We will definitely be repeat customers!

Ri
Review №34

Kristopher was extremely helpful when it came to ordering parts for my car. He was extremely knowledgeable and friendly. I was given a great price and my car was repaired in a single day. I can’t thank everyone at this shop enough. I will definitely be a returning customer.

To
Review №35

I have relied on Strang a few times past few years for work on an old car I own. They always seem to be upfront about what is wrong with car, reliable in fixing it in a timely professional manner, and courteous & coolto deal with. I was given a nice loaner car for the day free of charge while my car was being worked on to! Good place.

We
Review №36

I am very pleased with the service I receive at Dick Strang Automotive. I have been taking my car there for over 20 years and have always had great service. I trust that the service I will get every time I go there will be top notch. They are dependable, thorough, efficient and polite.

C
Review №37

Took my 35 ford in because it wouldn’t start. They have it running like new again! Great service and expertise! Would highly recommended

De
Review №38

Strang got my roadster in within a week of calling to setup an appointment during the prime time months of the summer when all of the other local shops couldnt even tell me a date or time when they would be able to check out my rig. Bob (lead wrench) was incredibly thorough and knows his stuff! He walked me through what they had found on the car and all that they did. I will absolutely take my roadster back to Strang and Id recommend these guys for all of you out there that are considering a shop in the greater Lake County area! - Thanks Strang Automotive, Derek

Er
Review №39

Probably one of the best kept secrets in Waukegan. Fair prices and on time repairs. Plus if they let you borrow the white Buick cause you have to leave your car for the day. Its a beast

Di
Review №40

They know how to treat their customers well. I am a full time Mom and my boys are always with me. They will always take that into consideration and ask if the boys will be waiting with me when I make the appointment. They have been honest and fair in cost. I will continue to go to them for all my vehicles and feel lucky to have found them.

Ty
Review №41

Great prices, they love what they do and they are very honest. They make sure you are satisfied with their work. They are also very appreciative of their coustmers. I would strongly recommend them.

jo
Review №42

Great work. Very fair prices. I trust Mike to get my car fixed right. I highly recommend.

Jo
Review №43

Brought my 1975 Corvette Stingray to Strang Auto. They took care of it with extreme care and were very professional. Bob the technician is a master of his craft and got my vehicle running and driving like it just came off the assembly line. Will definitely be bringing my Vette back!

Jo
Review №44

Loved the staff here and they love the men and women of the armed forces.They are willing to go above and beyond to help out in any way possible. I will definitely be bring my cars back here..

Ca
Review №45

Every time we take our cars to Strangs, its always good!! BEST customer service and they REALLY know how to fix cars, never had a bad experience in over 20 years, wouldnt take our cars anywhere else. Mike was fantastic, thank you Strangs

Ja
Review №46

I can not say enough great things about this shop. Bob is just absolutely AMAZING!!! he is the kindest man i have ever met who truly cares about his customers and goes above and beyond for them! He is currently working on my 64 Dodge Dart GT and is doing incredible work. He keeps my husband and I updated through out the whole process of restoring our car. He caught wind of some health problem i am having and has asked how i am feeling every time i have talked to him. I dont know of or have ever experienced any shops that care so much about their customers. The owner and Service Manager are just as caring as the mechanics they hire. This establishment is truly a blessing to the Waukegan area and Lake County as a whole!

Sh
Review №47

I have always used Strang Automotive for all of my vehicles over the past 10 years. They are always honest, quick, and accurate at getting the job done. This last time around I just had a hood rattle that was quite annoying. They got my car right in on appointment and asked me questions about what I was experiencing. They called right away when they thought they found the source of the problem. I picked up my car same day, price was excellent and he said if the noise continued that he could take another look (since TBH it didnt always make the noise and wasnt that loud on all occasions). It hasnt made that god awful rattle since so thanks Strang! Also my Mother has been taking her vehicles here too for years and always has great service.

An
Review №48

The people at Dick Strang Automotive are willing to go out of their way for any customer, providing great value for their service. I loved that they tell you bluntly what needs to be done and what doesnt, not like other mechanics, trying to take advantage of the customer, thanks for the great experience!

di
Review №49

Honest mechanic does good work recommend to friends and family

Te
Review №50

You get what you pay for and they stand behind their work!

Ma
Review №51

Theyre very honest about working on your vehicle. They call you afterwards to make sure youre satisfied

ma
Review №52

Bob did a great job tuning my 71 camaro.It was a mess when i had it flat bedded in.

Bl
Review №53

Great place for car repaired .

tr
Review №54

Very helpful

Mi
Review №55

Great place to take your car!!!! Fantastic employees!!!!!

Sy
Review №56

Great place

Information
17 Photos
56 Comments
5 Rating
  • Address:1212 Golf Rd, Waukegan, IL 60087, United States
  • Site:http://strangauto.com/
  • Phone:+1 847-623-9609
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations