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Sunset Tire & Auto Repair # 1
3211 Sunset Ave, Waukegan, IL 60087, United States
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Sunset Tire & Auto Repair # 1
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Li
Review №1

Professional, thorough and friendly. Really easy to deal with too! Ronnie is fantastic and has decades of diverse car/mechanic experience. I will return. I highly recommend Sunset.

Ma
Review №2

I first took my GMC to sunset Auto for a problem that no other auto shops could fix or deal with the problem. I went to sunset and Ronnie said leave with me and let me see what we can do. Ronnie and his team diagnosed the problem fixed it and communicated through out the whole process. I love the service.

Ry
Review №3

Ronny is, simply put, wonderful. If you are looking for someone capable, knowledgable, and efficient—then Ronnys your guy. I was buying a car from out of state, and Ronny was able to give me a thorough understanding of the issues with the vehicle and was able to answer questions professionally, yet in a way that a non-car person such as myself could easily understand. He went above and beyond and I cant recommend his services more.

An
Review №4

Chris was amazing! He was extremely helpful and fixed my tire so fast. I also loved his positive attitude, it was contagious!

Ar
Review №5

I wouldn’t recommend this shop for any engine issues! They charged me for something I DIDNT EVEN come in for

Ma
Review №6

Very professional and experienced. Will help you out and highly recommend for all your automotive needs.

Sa
Review №7

Awesome repair shop. Extremely fast, professional and one of the cleanest/nicest waiting areas I have been in.

K
Review №8

Loved the quick service and being told up front about diagnostic services. Very communicative about any discovered issues and repair options.Will definitely come back.

De
Review №9

Sunset, under the management of Ron Alesi - a car guy with decades of experience - are above all, problem solvers. Whenever Ive had issues with my 2009 AWD G37X, Ronnie and his guys came up with practical solutions and backed up their work. They do the routine work and specialize in the problem issues that can befall older vehicles, like electrical with Infinitis over 100,000 miles. In a nutshell, SA means fair prices, no BS, great experience in auto repair and Ronnies strong network of other automotive professionals and parts houses just a phone call away. If he can get a used part to save money, he does it. Sometimes, its nothing more than good advice on an item thats putting no money into their pockets. You call up SA and you get an answer or else Ronnie says Ill call you back and he does just that, 10 minutes, an hour, later, with the information a customer needs to make an informed decision. My G37 has over 130,000 miles on it and I am confident that with SAs reasonably priced help, Ill continue to drive it for years to come.

No
Review №10

Efficient and knowledgeable service. Will definitely be returning for all our auto needs! Highly recommend!!

An
Review №11

Ron did a great job! I brought my car in for an alignment and to patch what I thought was a leaking tire. After performing the alignment inspection, he was very straightforward about the repairs my car needed, explaining how each repair and replacement would affect the quality and safety of my drive.I never felt pressured to accept the work and he worked with me to get the car road safe in a matter of days and at a reasonable price. I knew my car needed some work done as my drive was not smooth and I could feel every bump in the road, but didn’t know where to start. The cost of the inspection was applied to the repairs and he worked with me to source used parts (aluminum wheels) that would drive down the cost of the repairs. He even buffed up and coated the wheels to give them a nicer look even though I was completely fine with putting them on as is.He started working immediately and followed up with me after I picked up my car to make sure I had no complaints or issues with my drive after the repairs. Ron takes a lot of pride in his work and he was very honest with pricing, giving me estimates and asking if I wanted to have the repairs done in piecework to make it more financially viable for me.In the end, my car needed all four wheels, front struts, and front shocks replaced as the wheels had been bent from the worn out struts and shocks that originally came with the vehicle (it’s from 2006). My catalytic converter had completely rusted through, I could actually smell exhaust every time I turned my car on, so that and the pipe connecting it was replaced. No more exhaust smell in my cabin! Finally, he mounted my tires, balanced and rotated them, and then I got my passing alignment! My “leaking” tire was actually just losing air from the wheel rim bending.

Lu
Review №12

Extremely professional & friendly staff, quick and clear communication throughout, fair pricing, and excellent quality of work. Could not speak any more highly of my experience at Sunset Automotive.

ro
Review №13

Ron always takes care of me. Quick turnaround. Always satisfied with the service.

Es
Review №14

It was my first time here and my experience was great. Everything was done in a timely manner. I will definitely be coming back!

Ka
Review №15

We were in town for a wedding & had a slow leak on our rental car. It was impossible to find someone on a holiday weekend & sunset tire got us in & out! Very professional & helpful.

Ja
Review №16

Ronnie gave an excellent service, he explained what was wrong with my car in detail so I could understand and he gave me options. The customer service was outstanding, it’s a relief to know I have found an honest and reliable shop to service my cars, I will be bringing my vehicles to Ronnie from now on.Janet (Gurnee)

le
Review №17

This place is great and the owner is very nice. Service is fast and reasonably priced. Highly recommend!

Sh
Review №18

Ronnie is personable and knowledgeable! His philosophy of being treated as he would want to be treated is genuine and refreshing. Ronnie offers expertise and options!

Je
Review №19

Great repair shop! Ronnie and the mechanics are really great! Very professional people and great quality work! Definitely recommend for your auto repairs!

J.
Review №20

Ron and the team at Sunset Tire & Auto in Waukegan blew me away with their work. Not only did they go the extra mile to ensure my vehicle was good to go, but their overall customer service was unreal. If youre looking for unmatched service and hospitality, look no further! Trust me, you won’t be disappointed. Thank you to the one-man-band, Ron, and his awesome team of mechanics. Yall are the best!

zi
Review №21

Great service here, no hidden fees and the staff was friendly. Ron always kept me up to date with the repairs. Will definitely return here.

Ch
Review №22

Great service! Great customer service! Explained everything very well. Great prices. Honest shop. Ron treated me like I’d been a customer there for 20 years, even though it was my first time there. Could have asked for a better experience to help fix my Corolla. I’ll definitely be returning.

Sp
Review №23

Sunset is the best mechanic in the area. They are an honest, hardworking shop staffed with people who really believe in integrity and customer care.

A
Review №24

Glad I came here, Ronnie hooked me up big time. Making a long road trip with a truck that had been sitting for a long time. Turns out the battery had been cracked and was corroding the terminal. Ronnie and his team went out of their way to get my truck fixed up and back on the road ASAP.

Cr
Review №25

I was looking around the area for a mechanic on google and stumbled around this place honestly one of the best shops Ive ever gone to. Ron was straightforward with what I needed and they did the job in a day.

Da
Review №26

Owner was very informative and helpful.

Ca
Review №27

Ronny is awesome, he is a very honest straight forward guy who will not try to get you to do extra stuff to your car. What you need is what you get. He will even give you pointers on how to keep your car In the best shape possible. I highly recommend

Do
Review №28

My husband and I have been going to sunset tire for a few years now and their customer service has truly amazing. Ron is so knowledgeable, honest, and trustworthy. He tells you exactly what’s going on, what to anticipate, and keeps you updated throughout the process of vehicle work/repairs. As a woman, especially, finding a mechanic who speaks to you with respect is hard to find - and I’ve found that here. We will continue to trust our vehicles to sunset tire and auto for many years to come.

Dr
Review №29

Ron is the man. Work got done CHEAPER and FASTER than originally quoted.

Ka
Review №30

Ron the manager and mechanics here at Sunset Auto Shop is amazing they do great work. Ron is definitely professional and down to earth. I would recommend anyone to this location

li
Review №31

Very friendly and excellent service. They ordered my tires and installed them the following day. I highly recommend servicing your car at Sunset Tire

Co
Review №32

Was trying to find a place to mount my winter tires but everyone was busy. On my way home I drove past this place. Glad I stopped they have fast service and the east coast guy there tells you how it is straight up with no bullsh*t. Hard to find people like that now. 10/10 will be going back for all my tire needs.

Wa
Review №33

Great service. Will definitely return here.

Br
Review №34

The starter on my 79 Corvette died so I started to call shops to see if they could fit me in their schedule. When I called to make an appointment with Sunset Auto, I was expecting that I would have to wait until a few days later for my car to be worked on as it is an older model and they may not have the parts in stock. To my surprise, they were able to take me in as a walk in with no appointment. Within an hour, they had diagnosed and given me a quote for the parts and labor. Ron the manager told me that they would have to order the part and then install it when they received it. They called me back within another hour and a half telling me that the work was done and that I could come and pick my car up whenever ready. I was very happily surprised that the work was done properly and so timely. I wholeheartedly recommend Sunset Auto to anybody in the Lake County area looking for proper and timely work done on their cars of any age.

Ba
Review №35

Very friendly. Very informative. Hands down one of the best shops I’ve been too. A little on the expensive side but you get what you pay for. Definitely will recommend and return. Thank you guys.

Sh
Review №36

Contacted Sunset Tire and Auto to inquire about tire repair and Ron was very friendly on the call. Ron scheduled time for me to bring vehicle in and upon arrival he was personable and provided the service I needed. Ron and his team shared recommendations for other services needed and explained why (problems I was aware of). The service time was short and I received exceptional customer service from Ron and his Team.

Ry
Review №37

I Took my car in to get a alignment and I couldn’t of been happier with the service I received from Ron and Marvin. I Will not be taking my car anywhere else except for Sunset auto. Ron is a trustworthy guy and tells you straight forward how it is. I took my car in there and told him upfront, “Look I know nothing about cars.” If I would’ve told any other mechanic that in Waukegan they would’ve had money in their eyes and try to price gouge me and make me spend as much money as possible, Ron did not. Sure there were other minor problems with my car but he told me what needed to be fixed now and what could wait instead of racking up a huge ticket of thousands of dollars. He looks you directly in your eye and tells you how it is and he is a straightforward guy therefore I can tell you that I trust him and that is hard to say about mechanics. I highly suggest anybody reading this review take it from me and bring your car to him and you will be happy when you leave he even called me after I got my alignment done to see how my car was running which shows he cares. It’s hard to find straightforward people nowadays that are not out to get vulnerable people that don’t know about cars and since Ron didn’t do that to me he has my complete trust in my car. I definitely will be going to Sunset Auto For any car repairs and they are not just a tire shop these guys can do anything from front to back end on your car and I will be taking my car there for oil changes and anything that’s needed and I highly suggest you people do the same because he has a straightforward guy and he’s not out to get you!!!! Thanks Ron for being what’s hard to find in this world and that is honest and not out to get vulnerable people that don’t have knowledge on cars!!!!

Mi
Review №38

They were able to help me with a good number of issues on my SUV. The gentleman named Ron was definitely what made the experience much better. Gave me updates and very good prices. Will definitely return here in the future.

Am
Review №39

Awesome experience getting my Toyota serviced here!!! Ron has a great personality and explained everything about what my car needed.. really enjoyed the attention to detail and quality work not to mention he made me feel like family.. definitely recommended to anyone wanting honest and reliable car repairs. Thanks Ron

As
Review №40

Very friendly. Very informative. Hands down one of the best shops I’ve been too. A little on the expensive side but you get what you pay for. Definitely will recommend and return. Thanks Ron.

ma
Review №41

Had an issue with my sons car that we thought was the rotor. Was able to make an appt and get my car in first thing in the morning. Ronnie was great. Called me as soon as they figured out what the issue was and discussed a plan to fix it. He knew it was my sons car and looked over everything else, realizing that it would benefit with an oil change, which I knew it hadn’t had in some time. I asked him to check out one of my tires which he did and we worked out a plan with a great price to have my tires replaced. The service was great, not pushy or in anyway trying to get me to get things changed that my car didn’t need. Was invested in making sure it was safe for my son to drive in the winter. I have been to other places that just add on services or add on charges without explaining. This place is great! Will definitely come back in the future!! Fast service, convenient, and to the point!

Ja
Review №42

Had an issue with the ABS on my sons 2001 Tahoe. Brought it in and Ron was so kind and checked ouy the whole car. The wheel bearing was bad and he fixed it immediately at an excellent price. Ron gave us a full diagnostic of the vehicle. I appreciate his honesty and understanding. Gives me piece of mind my son is in a safe vehicle. Will definitely be coming back for all our vehicles! Excellent service at a great price. Great job! Thank you so much!

No
Review №43

Was in the market for a used Volvo and took two over to get inspected. They were extremely thorough, looking the entirety over from front to back. They give it to you straight and dont mince words, giving me their honest thoughts and advice. If you work with them, youll be taken care of - with a level of knowledge and expertise unrivaled.The buck stops there.

he
Review №44

I looked up the parts he had replaced on my car. he 3x charges what they go for, and charged me 105 bucks an hour of labor. took two hours to complete their hard work then kept my car for two days after they finished working on it. I was charged 1300.39 dollars, this was the Waukegan shop, I cant vouch for these crooks at the other locations but avoid Chris like hes the plague if you go to them in Waukegan.

Wi
Review №45

Nice crew! They were fast an friendly. They did not press me for repairs that I did not need or would not help, and gave suggestions. All the pricing was clear!

Pa
Review №46

Great place! Needed a used tire and Ron had it! Easy in, easy out. First time here and I will be back. Ron, a New Yawker, was friendly, funny and a straight shooter.

Sa
Review №47

Hard to find good, reliable, honest mechanics these days, that are not out for only the money and not the customer respect!I battled my alignment for almost 2 weeks, went to 2 different shops paid for the service that never got done, I was at wits end . When I decided one more shot, 3rd times the charm. I took it to SUNSET AUTOMOTIVE in Waukegan. When I tell you they changed the face of mechanics for me, Ron was so polite, and was very respectful to my specific needs . I will never visit another shop besides this place again. I been searching for years for a good shop for the family and I finally found it!Best place to do business with for your automotive needs.

Da
Review №48

Ronnie and team have done a great job on my two cars. I have a low milage car over 15 years old and one that is 10 years old. They keep them running great. I love that I can trust I get the honest service from them.

Sa
Review №49

Ron Alesi was a great help. He was patient, very knowledgeable and very thorough in getting my car problem diagnosed and fixed. He also advised me of upcoming maintenance that might be required. I highly recommend Sunset Tire & Auto Service!

Je
Review №50

Ronnie has been my car guru for years and I am nothing but a satisfied customer. Hes been in the business a long time, he knows it all and shoots it to you straight. Customer service and work done is top notch. I feel safer driving my car(s) knowing his team worked on them.

Fe
Review №51

Ron’s shop is one of the best shops in Waukegan he made sure my 2016 Honda Accord ex l driver side bearing was fixed and ready to put on road highly recommend will go their back soon

Je
Review №52

I desperately needed some tires for my old Ford Explorer, but didnt want to spend too much, not knowing the longevity of the vehicle. They gave me a good deal on 4 used tires installed. Just what I needed. Fast, friendly, and professional service, suited to my needs. Thank you Sunset Tire & Auto Repair.

St
Review №53

Great auto shop. They make every effort to look at your vehicle the same day you call. They can handle most issues. Friendly service at reasonable prices. Great to see a shop that stands by their work.

Kr
Review №54

My keys wouldnt release from the ignition. I called to see if they would see me, and instead, they troubleshot the problem over the phone. Great service, and it helped me make my class.

Au
Review №55

Had an awesome experience with Ronnie P checked over a car that I was looking to buy and was able to point out all the important issues that I couldnt see myself

Le
Review №56

Absolutely love this place, if you haven’t been here yet your missing out!!These guys are very knowledgeable they don’t mess around!!

Te
Review №57

This is an amazing shop with great mechanics who know how to fix and repair problems at an affordable price. I took my car to a local dealer when the brake light came on and the estimate was over 1400. I was tempted to scrap the car because it had 200K on it. After talking to Ron I decided to bring it in and they fixed it for $375. He knew what the dealer estimate was so he could have charged more but didnt. I am now a dedicated customer and highly recommend this shop you wont be disappointed.

Ed
Review №58

First time going to Sunset Tire and I will definitely go back!

Ke
Review №59

Used to live close and trusted Ron and the techs with my vehicles for oil changes and engine replacements, brakes and many other items. Live 30 miles away now and still come to Sunset. The work is stellar and Ron does an excellent job explaining everything along the way.

Do
Review №60

If you need something done, you do not need to worry about them trying to charge you too much, take a long time or try to get you to do unnecessary things. From the moment they answered the phone until the moment I walked out the door they were nothing less than great. Without a doubt the next time I need something done they will be my one and only call. Top notch! Thanks Ron and everyone else behind the scenes.

De
Review №61

Super friendly staff! Ron the manager was so super nice to me. I owe that guy a bottle of Manhattan Special! Made me feel right at home while I waited for my tires. Affordable pricing, very inviting waiting area, I have nothing but good things to say! Ill defiantly be back next time my car needs some maintenance.

Ke
Review №62

The service was brilliant. Ron and his staff were knowledgeable and prompt. My tires had to be ordered, but arrived in a timely fashion. When I returned for installation, I was in and out within the hour.

Mi
Review №63

I was satified with Sunset. Ron took care of all of auto care needs for my 2012 buick. He was straight forward and very knowledgeable about what was needed and repaired it. Very detailed on explaining on what was done and what I may need to get done soon. Will definitely recommend to family friends and coworkers.

Ap
Review №64

This place is awesome! Ron is a truly down to earth, caring and honest guy! As a woman I generally do not look forward to getting work of any kind done on my car as many times in the past Ive had these male dominated establishments try to take advantage of me thinking I had no clue about cars (which is far from the case!) But not here and not Ron! I felt comfortable and respected and very much at ease with his knowledgeable yet relaxed demeanor. I will bring all my car needs to Sunset Tire and Auto and I have been referring them to family and friends and you will too. The biggest thing that got me to even go there was all the positive reviews. Ive been to many other places and they are quick to nickel and dime you over simple trivial things. I didnt get that from these guys. I know businesses need to make money but these guys care and arent trying to kill anyone to do it. I appreciate that, and Im sure you will too! So do yourself a favor and check these guys out!

ex
Review №65

I had brought my 03 trailblazer in for issues with my front end making squealing and the power steering was leaking. Ron, the manager treated me kindly and courteously. The mechanic was very thorough and found the issues and was able to repair/replace all necessary parts very reasonably. The shop itself is very clean. I live 25 minutes away and this shop will have my future business. Thanks to Ron and the mechanics, I can drive my blazer and be safe.

Ab
Review №66

The guy was really honest, he could’ve charged me twice the price I thought I was going to pay but he didn’t. He showed me what was wrong with my car and did an excellent job to fix it. Definitely 5 star service.

Mi
Review №67

Being out of and having an issue with my car I needed something done asap. I googled reviews and choose Sunset. Being a mechanic myself its hard handing your car off to someone else. But my experience was awesome! Everyone was professional and very nice! Id recommend them to anyone. They got me in right away took good care of me and the price was very very good! Thank you again. An excellent way to start a Monday!!

Cr
Review №68

Customer service and work done is top notch. I feel safer driving my car(s) knowing his team worked on them.

Be
Review №69

Really Great Service!!! Saved me a lot of money and gave me advice about certain car parts! Surely recommend for others and for my future plan for my car.

Er
Review №70

Had the best experience getting my car fixed here! Highly recommend!! They even lend me a car while mine was getting fixed, will be back again!!

Ca
Review №71

Super professional great service and quick, found my Mechanic.A year or so later Ronny is still as impressive as before. Still feel taken care of as if I was part of the family.Update from my last visit! Ronny saved me a $400s from what the dealership was quoting me to get it fixed. Give him a chance to see what he can do I guarantee he will do his best to help.

Ch
Review №72

Best service i had. Best shop around in Waukegan. Thanks to Ron i had 2 vehicles that was fix and service thru his shop. He didnt beat around the bush with anything and kept it real from start to finish. I would recommend this place to anyone whos looking for automotive service. Once again thanks Ron for the work on chrysler 300 and the mountaineer.

Na
Review №73

Ron was a great help with all my needs. He gave me very useful information and honesty. I will take that over the cheapest price in town. If you want quality and great customer service this is the place to come. Thank you so much and I will be bringing my vehicles here for any problems.

Je
Review №74

Did a fantastic job on my truck. Found a problem a local shop missed in December. My new go-to garage from now on. Tow me here...

Mi
Review №75

Got a set of 4 new tires and oil changed. They also checked my wipers and alignment. Couldnt be happier with the results. True professionals from the frount desk through the technicians. Definetly recommend. Ill be going back with my other car.

Ro
Review №76

Trusth worthy professional service. Ron is really a people person, very friendly and knowledgeable. I would recommend their services to friends and family.

Da
Review №77

Great customer service! Very communicative about the issues with my vehicle, discussed all options with me, and worked very quickly and efficiently. Highly recommend.

ki
Review №78

Went there because i tried everything with my 2003 crv to get the check engine light out. One attempt and sunset auto was able to diagnose the problem and make recommendations to repair it. I followed their recommendations and the repair was successful. I was finally able to pass the emission test.Sunset auto not only made recommendations to correct my emission system, they also identified other things that were wrong with my car. The staff was amazing, efficient and very respectful. I will definitely go back and will recommend them to everyone i know. Keep up the wonderful work ..

An
Review №79

This is a no BS type of shop. Upfront and to the point. Received updates promptly and work was finished quickly. Money well spent.

An
Review №80

I admit that all those excellent Google reviews brought me to this place but I have to say its the service, attention to detail and most importantly : KNOWLEDGE & Professionalism that makes me want to come back. (Those reviews aint lying) Ive been living in the area for going on 12yrs and have taken my cars to numerous shops around here and honestly its been hit or miss. This is a good shop and you can tell they care about what customers think and feel. I highly recommend this Auto Repair Shop !!!

Jo
Review №81

I have been going to Sunset Auto for about five years and they have never let me down. They are all about customer care, providing optimal quality of service! Ronny has never once made me feel like a stranger when I take my car and has always been straight forward if something needed to be taken cared of. Sunset Auto will definitely take care of you!

Br
Review №82

Ron and the guys over at Sunset are great! As a woman I dont feel like Im being taken advantage of walking in alone. Ron explained every detail of what was going on with my car and even showed me some of the issues so that I would be informed. I will absolutely be making Sunset auto my mechanic home for all current and future vehicles.

An
Review №83

Took my car to Midas for a free inspection and they quoted me 800$ to replace my exhaust manifold. I called Sunset Auto Repair and they did a free inspection to confirm the problem and also gave me a free ride home lol. Quoted me 200 less than Midas and finished the repair in a few hours. Beyond happy with the service. Youre definitely in good hands here!!!

Su
Review №84

I was referred by a couple friends and went in on Monday. What a convenient and just really great experience. I needed 2 tires and sockets for my tail lights. They even managed a work around for my trunk lock! I will definitely be referring others as well and for sure coming back. Thanks so much!

Ad
Review №85

Being new to the area I didnt know where to go or to trust with my car. They got me in and out in amazing time for the huge job they had to do. They even bent over backwards and helped me out with a loaner car 💓. Will definitely be going back for all of my car care needs. Price was reasonable for the major work also

Mi
Review №86

Came in for a tire repair thanks to a very friendly nail in the road. Called right when they opened and had me in and out in less than an hour, did a thorough job, was very professional and personable, and the price was affordable. I will definitely be back for any future repairs for our vehicles!

Em
Review №87

Awesome experience at Sunset Tire. He told me what I needed and didnt need. He also gave me multiple options and price points without pressuring me. He was upfront, honest, and informative. I appreciated the positive attitude and patience very much. Thank you, Sunset Tire!

Al
Review №88

New to there area so I decided to try the internet for a good auto repair shop. The reviews were great and they all had one thing in common. The Manager named Ron. My car needed lots of work, but Ron made my sticker shock more bearable. His energy is great and knowledge of the industry a joy to talk about. It was such a smooth transaction I felt proud to say that I have found my new auto shop. Thanks for the great experience!

Te
Review №89

Reliability. Trustworthy. Honest. This is the only auto mechanic shop where I take my car. They do excellent work here.

An
Review №90

Excellent and fair service. Great diagnostics fee for alignment issues that even goes towards fixes if you do repairs in shop. Owner looked around and saved me a bunch of money while offering me the same great service. Ill be back for future business

Mi
Review №91

Great service for a reasonable price the staff knows what they are talking about and will explain anything. Highly recommend if you need any work!

Za
Review №92

While asking questions hung the phone up on me...

Ed
Review №93

Writing this review is one of the easiest 5 star reviews I will leave for a service based business! The service manager, Ron A., was so courteous, informative, and professional to me and my wife when we brought our car in for service. The attention to specifics when asked for an explanation of work to be done, the timeliness in the car going in, and out when finished was excellent! Our cars are in good hands with Ron over at Sunset.

Ro
Review №94

Highly recommended! Ron the managers a great guy, they provided me with fast friendly and most of all 5* service. Tires and alignment at a great price, once again I’m highway ready, couldn’t be more satisfied. 👍

De
Review №95

Ron provided excellent service! He went over and beyond to make sure that my vehicle was properly serviced and the necessary repairs were made. He also throughly explained all the repairs that were needed. My vehicle is back to driving as good as new.

Ma
Review №96

Ron was very detailed in his explanation of the issues related to my brakes. His team fixed the issue in a timely manner and at a fair and reasonable price. Highly recommended.

Al
Review №97

I would like to write a 10 minute review but no time as Im trying to catch a flight. This is by far the best customer service that anyone could receive by a shop. They go above and beyond to take care of your Auto needs.Thank you SO MUCH Sunset Auto and Crew! I give you Guys A+ Rating...

Jo
Review №98

On my way to work I had a flat. Pulled into Sunset, 15 minutes later I was back on the road. Fantastic service! Thank you guys. Im thrilled with your service!

ch
Review №99

I love this place! This was my second time going to Sunset Automotive in Waukegan. Both times I had had excellent experiences. I like that they take you to your car so you can physically see what is wrong with it. You are more than just the car repair you bring in, they genuinely care about their customers safety, which is fantastic. Flor & Jessica are AWESOME! Both are very personable, super nice & very knowledgeable. They have helped me both times I have come in to find the best possible parts for the best possible price. The parts that have to be ordered for my car have come in quickly - the same day or the following morning. Flor has worked with me as far as paying for the extensive work that needed to be done, which I am extremely grateful for, as most repairs are surprises & not expected. I would recommend Sunset Automotive to anyone who needs a car repair. I totally trust them with my car 100%.

Xi
Review №100

Excellent shop! I went for flat tire today. within 30 minutes, they put spare tire on my car. showed me the nail damage on my tire and explained why its not repairable. Called me later for the best replacement cost they can find. everything is excellent. Highly recommended.

Information
31 Photos
100 Comments
4.8 Rating
  • Address:3211 Sunset Ave, Waukegan, IL 60087, United States
  • Site:http://sunsetautomotive.com/
  • Phone:+1 847-599-9000
Categories
  • Tire shop
  • Auto repair shop
  • Auto tune up service
  • Auto wrecker
  • Brake shop
  • Muffler shop
  • Oil change service
  • Towing service
  • Used tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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