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AutoZone Auto Parts
711 S, S Green Bay Rd, Waukegan, IL 60085, United States
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AutoZone Auto Parts
Comments
Pr
Review №1

Good place for all your vehicle needs. The people in the store are very friendly and happy to help in case you have any questions.

J
Review №2

If this is carol stream you need to work on knowledge of parts but the people were nice..if this is waukegan you need to work on customer satisfaction. I stood in a line consisting of 3 people only to buy a gallon of antifreeze. Took almost 20 minutes and I was late to my tow truck driver

Xa
Review №3

Great place to buy car things for cars.

Ro
Review №4

Great place for ur car and truck needs very knowledgeable staff

An
Review №5

I am not a very car savvy so when I needed new wiper blades, I went to AutoZone. Jorge was INCREDIBLY helpful with finding and replacing my wipers for me. They even offer military discounts for active duty, retirees and dependents.

Mo
Review №6

They had what I was looking for but did not accept any kind of card for payment. It’s 2020 guys!! I had to go to a gas station’s ATM to withdraw cash but got what I needed. The guy working there didn’t seem too happy about his job. Idk what he was mad at but service could use an improvement

MA
Review №7

Got my parts and off I went vvvrrrroooommmm

G.
Review №8

My local aoutmotive store can get what I need and dast

Ch
Review №9

I found what I needed. Staff was helpful enough.

Do
Review №10

Customer service is very good 💖

Ac
Review №11

Fast and friendly service and just the right stuff for my van.

pt
Review №12

Everything you need for your vehicle is there

Dr
Review №13

Helpful staff.

Le
Review №14

I had a very quick experience with the attendant here, she was a bit shorter and had dreads. She treated me with quick knowledge and helped me locate the exact bulb I needed for my headlight (low-beam). I know it’s not hard to find out but if someone doesn’t care it is very easy to mess up. Everyone at the counter seemed helpful and she also brought me to the exact bulb I needed in the isle. Thank you!

Ad
Review №15

Im a car buff and this auto zone is great at keeping stuff in stock for not so common parts as well as common ones. Great friendly staff. Highly recommended

Da
Review №16

Just did an oil change with new car parts thanks to AutoZone

jo
Review №17

Josh was very nice and helpful thank you.

Ki
Review №18

This Auto Zone has very helpful employees. Every time I come here Herb has always been great at assisting whatever my car issues are and always polite and courteous.

Br
Review №19

I was followed and harassed instead of being customer serviced by a gentleman with a grey shirt and glasses. He didn’t offer to help me find the product I wanted on my phone but watched me as if I would steal. Very disappointing and disrespectful. And he also didn’t offer to take my phone number for rewards program.

An
Review №20

Very nice costumer service this employee name Ignacio very very nice helped me look for the right battery for my turbo diesel

Sh
Review №21

Didnt get any help from the associates. Had to figure it out myself

na
Review №22

Cashier was a lil weirdchamp but sweet and helpful nonetheless

Mo
Review №23

Open layout. Clean. Found parts unassisted. Used a coupon from a sign on the credit card machine. Saved $7 on the spot.

Mu
Review №24

I need help to put my license plate. They help me to put it. With no charge. Very polite staff.

R
Review №25

Stopped in for some wiper blades and they had what I was looking for with a decent rebate.

c
Review №26

Friendly knowledgeable staff. Parts were in stock and employee had no problem helping me put my new wipers on. Will return!

Ad
Review №27

Auto zone is my second home especially working on vehicles for a living. I highly recommend

Ja
Review №28

My wiper blade broke during a driving rainstorm, I was able to get the Autozone location with a single wiper :(Hugo not only helped me get the correct replacement, he cheerfully replaced the wiper blade in the rain.Thanks so much for helping me get to work safely.

IN
Review №29

Daniel autozone manager help me get my car back on shape to get on road to texas Daniel thank you for your service to the customers youre a great leader autozone you have an example of manager taking care customers thank you

El
Review №30

The guys were great and helped change my wiper blades

Ta
Review №31

They had my wiper blades!!!

Ma
Review №32

Very helpful! Had some battery issues and they not only tested and diagnosed it, but they installed it ASAP and did it with a smile the whole time! Very stress free experience!

Ma
Review №33

Clean store and associates help when finding merchandise. I had asked a guy to help switch out my headlight since it was getting dark and it blew out. He refused saying I would have to take out the entire headlight and he didnt have the tools. I went home having to use my high beams and had someone else replace it only needing to take out the light from the inside. So in the end the associate had absolutely no clue how to replace a headlight.

Ro
Review №34

Very nice people there they are very helpful I bought new windshield wiper blades and they put them on for me cant ask for any more service than that

Au
Review №35

Nice change very good employees to deal with.

Le
Review №36

Hugo was very helpful with putting my brake light in.Thank you Hugo!!!

Je
Review №37

Typical AutoZone. Guys are ready to help you. Prices are good

jo
Review №38

This place offers many free helpful services. Such as employees who know what to offer you and why. Almost any car part you could need. They offer free rewards membership cards for amazing deals. Aswell as a free car diagnostics test ( check engine light code reader) (obd) they also print out the engine codes for you to take home and can sell you the parts you may need before you go to the macanic. They change batteries, wiper blades, and lightbulbs for you if car meets eligible standards.

Ch
Review №39

Staff is always great and helpful

Jo
Review №40

Knowledgeable, friendly staff and they had everything I needed in stock. Thanks again!!

se
Review №41

Guys very helpful, and ready to ask to give great service

Ca
Review №42

Nice staff. Willing to help you out even willing to go outside during cold winter days.

Je
Review №43

I bought 2wheel bearings for a total of 180 dollars and returned 1 now the bearing I had installed fell apart after maybe 5 miles and they would not warranty the defective bearing said they have no record of me purchasing these or returning one I will never buy another part ever from auto zone

Al
Review №44

Their system is ancient and can contribute to longer wait times. Staff is usually eager to help and are quick when fetching parts.

De
Review №45

Nice clean and friendly staff . They are knowledgeable and willing to help !

St
Review №46

Great fast helpful

Aa
Review №47

Help full, will even give you part #s. Most places wont, but they do.

Ca
Review №48

Great prices and customer service is great

Ed
Review №49

Excellent service from those guys at autozone.bought a battery had some problems in installation but they took care of me. Happy

Jo
Review №50

Best one in prices and products

Ma
Review №51

Great customer service very helpful employees

Ma
Review №52

Nice place, got what you need...thats about it

st
Review №53

Great and friendly service and peopleVery informative

Ra
Review №54

They know there stuff

sp
Review №55

They were very helpful

Ka
Review №56

Very quick and helpful! Came in and bought windshield wipers and they put them on for me.

Li
Review №57

Great people! Always very helpful...

Do
Review №58

Staff seems very knowledgeable and eager to help!

Be
Review №59

Good place to get automotive parts and tools

th
Review №60

Im sorry but I have been a long time customer at this store. Two days ago I walked in the store and I over heard a new assistant manager talking about black people! I was so angry with what I had heard him say something about a ladys kid looks like a coon.i thought I would tell the manager but he was the person who he said it to. I will never go to that store again.

Ke
Review №61

Friendly employee and good customer service. However, what I wanted was cheaper at Wal-Mart.

vi
Review №62

Excellent people

Sy
Review №63

One guy was very helpful. Other staff Rude

Ma
Review №64

Great customer service, and very helpful.

Ma
Review №65

It was nice

Ju
Review №66

Great staff and clean store.

Ka
Review №67

This place its nice, it all depends on which car do you have, sometimes you may have to wait one or 2 days for your parts,

Jo
Review №68

They got what you need if not get it ordered in store

Co
Review №69

My #1 Automotive Store. Super Staff

Sh
Review №70

Average

Em
Review №71

Helped us with the free engine light diagnostic.

an
Review №72

Theyve no idea what they doing

Te
Review №73

Very nice place

Mi
Review №74

Good customer service

Nd
Review №75

The staff seams to skip over me every time I go here

jo
Review №76

Really good

Li
Review №77

They are very helpful

Ja
Review №78

Tried to sell me the wrong battery, then refused to even try to find the right one, take a pass on this place.

Am
Review №79

Helpful staff!

Na
Review №80

Could be better.

Ex
Review №81

Love it

Pa
Review №82

Fast, efficient, cost effective, friendly

Ce
Review №83

Great Service as Always !!!

Qu
Review №84

Great service!!

go
Review №85

Bad customer service

De
Review №86

Good help

St
Review №87

Very friendly and helpful staff!!!!!

Ja
Review №88

Nice there

Na
Review №89

Unsatisfying

Al
Review №90

Great service

Fr
Review №91

Good

Er
Review №92

Not very helpful

Mi
Review №93

Good

Ch
Review №94

Oil

Ve
Review №95

Get in the Zone®

Fr
Review №96

Great

Is
Review №97

I was able to get help from the employees, they changed the burned out lights of my car and they treated us excellent!

Vi
Review №98

Aveses not what you are looking for

Se
Review №99

Very bad service and (lousy) I will not return to this store since August 4 6:50 pm ever. I never recommend this store to anyone, please do not enter this store 🤬🤬🤬

so
Review №100

Very good service I loved the way they took care of me and quick to get my parts for my car

Information
16 Photos
100 Comments
4.3 Rating
  • Address:711 S, S Green Bay Rd, Waukegan, IL 60085, United States
  • Site:https://autozone.com/locations/il/waukegan/711-s-greenbay-rd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2665&y_source=1_MjQ2ODA0NS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 847-599-0290
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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