It was our first time there. We had a good time. Wish there was a bathroom instead of a portable. No water to wash hands. Thank goodness for germ x. I would definitely go back though.

I went there to look at appliances for a property of mine. I had an associate named Sam assit me in picking them out. After picking out appliances I was informed of a program available to pro members and addition cost saving may apply to me. Sam helped me pick out the appliance based on colors, features, and availability as the home is for my daughter and grandson. Very ease would highly recommend. I dont really like to shop and went to home depot after a local competitor next door couldnt find someone even able to show up after waiting 10 minutes for assistance. After this experience I will continue to purchase stuff as much as I from Home Depot over the competitor. I also had the same experience in the landscaping department where I had purchase some fertilizer last weekend. I feel like the employees are more engaged with the customer

I like Home Depot....sry...but their usually my 2nd choice....I usually visit for specific things that.my #1 doesnt have....usually a lil more expensive....but always satisfied...ty

Looking for lawn mower blades. The person who helped me find them was a great help. But Journey it took to find that person was no help at all! I try my best not to go there but sometimes I do have to, really do not like going to the Home Depot!

Dear home depot; congratulations on loosing a loyal customer. In the past 3 years we have purchased the following, A stainless steel 5 burner gas rangeA stainless steel bottom freezer refrigeratorA 7 cubic foot freezerA Toro zero turn lawn mowerEnough lumber and metal siding for a 12 x 25 yard barn.And today one of your sales associates totally blew any chance of me spending another dime at home depot. After checking your website and confirming stock of a new freezer, we drove the 40 miles to pick it up. Upon arrival and finding no freezer available the sales associate blew me off and said it wasnt his problem, turned and walked away. I immediately left and went to Menards and purchased a freezer from them being treated as a valuable customer. They will now be my primary source for new items such as we had previously purchased from home depot

Great home improvement store, have what I need everytime I go in !!!!!

Beautiful banquet hall, I was there to see Randy Flanagan for the alternative hearing care! Highly recommended!

Fantastic people, very caring about your needs. Polite and friendly.

Now that the kids are back to school after over a year off, its time for some home freshening up. Lots of little and big projects need to be done, and Home Depot has pretty much everything I needed. The staff at this location was so friendly and helpful, and the things we were looking for were easy to find. We also have made a few pick up orders for larger items. This process was fairly easy on line and for the pick up.

Today I had to go to home Depot and have some wood cut to order, and Ill have to say the man who runs the wood cutting service was great, he is professional he was fast and he helped me load it much appreciated!!!

Everyone was very helpful and professional. Patricia at the pro counter is outstanding with here knowledge of how everything works. Thanks

I love Home Depot and the employees who helped me find what I needed to build my shed.

Store is orderly and clean place. Employees are helpful. Easy to.find items. Veterans 10% discount with ID.

Excellent service. Excellent staff. Very punctual when dealing with a pickup of items or materials. This is the place to go.

Staff very helpful and go out of their way to help you. Kudos to Steve at Valparaiso store and couple ladies at help desk/counter that were so nice helping me get all I needed. Big thanks to you all.

Way better than menards. They care about people’s rights as Americans. Also the garden center is the best and they have the best selection of house plants at good prices.

We got an excellent deal on a water softener on clearance for less than half price. Also, the staff was very helpful, especially a lady who helped us choose a cleaning product for our church. Thank you.

I like Home Depot. Wish there was one closer to my house. A bit of a ride but its a better experience than Menards. They also have a little known 11% rebate on line.

Not impressed. Messy store. Couldnt even get a dishwasher without ordering. Just not a good store. Menards is much better.

Dont ask for help. I was in about 8am needing to purchase a ridged battery and charger all locked together and after 30 min someone asked if i needed help just need this oh i cant unlock it you need to wait for manager and she walks away.. no help came

They have most everything you might need. Workers were helpful for helping you find what you were looking for.

Great experience ordering through the internet and picking up the order in the store.

Great customer service. Clean and well kept store

Returns were long but they were nice and kind to me and got to me even if it meant taking my return at another section.

If the display is up then you should be able to buy what they show. Not here

Fast unload, friendly service. In and out in 30min. Dock is a little tricky but not impossible.

Iam disappointed I have bought 2 mowers and never had a problem if your getting appliance re think it.

The workers were very helpful and nice. I got everything I needed.

Go to Lowes they have better wood

Most isles blocked off with gates. One checkout outvthe rest we self checkout. I dont like those at all. Im not on their payroll to check out Lack of human interaction. This place gets worse every time I go In my opinion. Im a vet and want to support them but they make it tough.wantedceing tiles the izle was full of carts and trash couldnt get to them.

Would not help me. I wanted to buy a riding mower and was absolutely unhelpfull. I will never be back

Love the Depot! They sell Milwaukee tools!

Quick and easy, nicely bundled, fork truck loaded, excellent quality, lumber order. Setting the bar high for other lumber yards in the 50 mile radius.

Store experience good but Tuff shed very disappointed so refunded on shed installation due to staff and so many different details and info from different staff regarding extra fees or permits county differences price changing amd9 wanting customers to maybe pay difference just to messy

Best garden center and customer service around!

Flower selection is beautiful and diverse

Ordered a dryer on May 8th and paid for instillation and to haul away our old one. The first date available for delivery was May 25th. In May 21st, I received a voicemail stating that there was an opening available on May 24th so they were moving my delivery to the 24th and I should call if that date didn’t work for me. Being that I’d been out of a dryer for a little over two weeks I was happy with a closer date. The 24th rolled around and I called because I hadn’t heard what time they planned on coming. I was told my delivery was for the 25th and I explained that I had a voicemail telling me it was moved to the 24th. After some investigating I was told Kathy never changed the date so they would be delivering on the 25th as originally scheduled. My delivery comes on the 25th and it’s damaged! I refused the dryer, as I am not paying for a broken dryer. I called right away and requested a new one. I was told the earliest date was June 8th. (So without a dryer for another two weeks, because they delivered a broken product.) June 8th rolls around and upon delivery, I am told that the paperwork stated it was just a “drop off” not an installation. I showed him my order, and he confirmed that the paperwork was messed up, and he would call to see if someone could come and install it since they didn’t have the kit. They left, and I called Home Depot. After over 40 minutes on the phone I was called by Valparaiso home Depot, only to be told the soonest date they can bring an installation kit is June 25th. Absolutely RIDICULOUS! Another two weeks for someone to come out and install what they SHOULD have already had?! No one at this store wants to make this right? I’ve already been out of a dryer for five weeks, and you have the audacity to make me wait another two weeks to bring a simple installation kit?! I’d give this company ZERO stars if that was the option, and I advise anyone purchasing important appliances to go elsewhere. None of them can do their jobs correctly!In addition, I was told that the delivery service “might not be able to pick up the dryer, and if I don’t want it I’d need to return it myself” you people are a JOKE!!!!!!

The young lady at the paint counter was on her phone. I stood there waiting for her to acknowledge that I was there. When I asked her for help she was rude like I was putting her out. I would not recommend your paint department to any other professional.

Home Depot offers a 10% discount for military veterans and a up front parking space for Military Order of Purple Heart recipients. Friendly and helpful service. The person who helped us had 25 years of service.

Was interested in buying a husky tool box. I Asked the 5 employees standing at service desk if anybody could help me load it up. After waiting 30 minutes I loaded the big double stack tool chest onto a flat cart. And put my 4 year old daughter on top of tool box. Went to register and checked out. Not one person offered to help me load it after I checked out. I should have went somewhere else.

I give one star to this Home Depot for the following reason: I purchased a sliding glass door, special order, last year in August 2020. I finally had it installed by Home Depot at the end of January 2021. The screen door wouldn’t slide, Installers said they would have Home Depot reach out, they never did. We called and called finally got thru. We were told it was a Jeldwin problem, call manufacturer. So we did, Jeldwin sent out another installer about two months later. He showed up with another screen, which didn’t work. Long story short we still have no sliding screen door and keep getting bounced around with no help from Home Depot. They won’t return our call. This Home Depot is garbage.

We bought a tracker from there a while ago and it is still in great shape.

Love the plants, no matter if outside or inside plants, they are always great, shop there every year

Dunnage for flatbed easy in and out

I called prior to going, and one of the sales person said they had what I called about, but when I got there to buy it, another sales person said we dont have anything.

Well I guess Covid is pretty much the reason it takes over a month to get an appliance delivered? It also takes weeks to get a credit to your credit card, but, but seconds to charge you. So it’s comforting to know that Covid hasn’t affected the ability to take money. Home Depot is a nice store, but they really need to get a handle on this appliance delivery issue or just don’t sell appliances. ☹️ Only 13 more days....maybe.

The workers are friendly & helpful. There flowers are the best around.

Had to buy a hot water heater. (Damn those things are expensive.) They had what I wantedin stock & for cheaper than expected! They were very helpful. The only problem was theirWeb site didnt even mention the unit that I ended up getting. (& it was cheaper than anything else available.)

Appliance salesman was pleasant and helpful.

Had what I needed, but good luck getting an associate to help you find it!

The window person Alexander was very helpful explaining Anderson and American Craftsman windows. We were EXTREMELY pleased with the pricing compared to the Anderson Renewal business quote. We will be getting our windows from Home Depot and save enormous amounts for windows very good.

Has a great selection of plants. Cashier was helpful and friendly.

Had a wonderful lady go out of her way to help me find what I needed!!! Very pleasant experience

Manager has poor customer service ethics and a ego that surpasses all.

Alan was great. He helped us with our purchase.He was kind and knowledgeable.

Had some issues with on like orders. Kept breaking. I returned them all and the person at the return desk was very helpful. Helped me look up all the numbers and everything was refunded. Was a little disappointed in the quality of the products I ordered or the shipping, but the service at the store helped make up for it

I placed an online order with Home Depot for 12 cases of tile. Sadly the item was not available for delivery to my home, but when I arrived at the store, I was greeted promptly at the counter, asked to pull my car around, and an employee helped me load them into my vehicle. The whole thing took maybe five minutes from the time I walked in the door until the time I drove away. Thanks, Home Depot!

Not even a 15% discount could get me to buy anything from this nightmare of a store.

Lots and lots of items. Surely something for the do it yourselfers. Very friendly, very helpful staff.

Friendly informative employees.

Very helpful and had what I needed in stock.

Good store. Nice selection. Woods usually better than the other lumber store. Great selection of good quality tools.

Found exactly what I was looking for. I wish the store was closer to home.

Today has been complete insanity! But home Depot has made my shopping experience a lot easier. I went to a competitor, complete disaster! A lot of people say that home Depot cost a little bit more than its competitors, but honestly I would pay the difference in price just to get the excellent customer service I always receive when going there! I have seriously had the worst day ever, and then went to home Depot and they made my day end up being way better. I went to purchase some items that I wasnt able to get elsewhere and ended up getting a lot more stuff than I would have because of their excellent customer service team. People just want to be treated nicely and equally when they go to spend their hard-earned money. They offered me a credit card which I usually dont do, but since I had already unfrozen my credit for the day, I said why not? So they approved me. And Im excited to start on my next project! I would recommend home Depot to anyone! They are clean, friendly, and affordable! They are also conveniently located in every city!I love going in the home Depot especially for the garden area. They never disappoint. I went yesterday and spent almost $400 on flowers. They are the absolute best when it comes to finding the little things that I need for my gardening and around the house. They have quality goods. The customer service is great. The store is clean. And the location is good. The prices are average. I would recommend!

I feel like Ive been living here. The staff tries but I imagine COVID-19 has created some problems. But its clean, most people wear masks, and they have all my makita power tools.

Sarah in appliance dept was a great help...bought a new stove. Glad to see all employees wearing masks now..in the spring they werent.I havent been there again till now. BUT only one check out lane open that wasnt selfcheck credit card only. SERIOUSLY?? ONE LOUSY CHECK OUT LANE?? I waited forever behind 2 contractors buying out the store.all I wanted to do was pay cash for my small purchases after buying the stove with a credit card. Come on folks ONE LANE??? do better.

Love the Behr paint for my house painting project

Kind service and good prices.

Looking for a fridge. Lexi was very informative, and was a great help. Unfortunately we needed one yesterday and the one we wanted wasnt available for a few weeks.

They always have what I need at a good price.

Store has a great selection of flowers and plants!

Always a great place to shop for home improvement supplies. Great garden center plants. Store is well stocked and staff is friendly and helpful. Best to shop early mornings. Overall very please with the quality of products and knowledge of staff.

Pro desk was very rude n unhelpful also delivery of merchandise is at least 2-3weeks out from lack of trucks...Ill stick with Menards where delivery is 2 days tops.

Love the Depot! It would be 5 stars but they cram WAYYY too much stuff on the floor during the holidays! The carts are the same size all year and there is no way to move around. Its just gotten worse over the years. HD....take advantage of those high ceilings and go vertical with some of this merchandise so people can move!

Great location! Friendly and seems pretty knowledgeable.

Its great if you go during the day... Evenings are hectic. I am a contractor so my needs are a bit different than the average consumer.

Store staff first class

Clean friendly store

Good store reckoning vets

Got all the plants I came for, healthy but pricey, all and all a good experience

Many choices on fresh healthy flowers, many check lanes open.

I like our Home Depot. They have everything you could imagine and the employees are always helpful.

Other box stores could learn from this store. The cashier saw my military I D and offered the 10 % discount and thanked me for my service to her.

Home depot was very goodGood service people very nice.Their price was good also and they give vets a 10% discount

The gentleman helped me xactly wonderful was very knowledgeable about the plumbing that I was having issues with.

My Wife and I bought a washing machine. The experience was outstanding. The staff were very helpful and were very knowledgeable. No question was stupid or unanswered. Theyve just gained a faithful patron. Thanks HOME DEPOT.

Great service and products!

Joe is such a big help!!!!!! But just now when my boyfriend and I went shopping there, we got YELLED AT AND LECTURED ABOUT WHEN TO SHOP? and that we come too late. Well Ive got news for you, your manager Anthony Perez will hear about your attitude. Now Im a Menards shopper 😊

Great service, works with small contractors

I love the Valparaiso Home Depot they seem to have tons of employees and they’re big on coming up and asking if you need any help and they truly don’t seem like they mind helping you the lady is behind the desk are very informative about the perks and benefits cards they offer even the lines of credit and they genuinely seem like they care about saving you money through these programsThey also have lots of items stocked I usually never have to order anything because they have it on the shelf or in the back the parking is great literally about the size of a standard Walmart supercenter parking lot as far as your hardware needs to go I definitely recommend coming here versus Menards or Lowe’s simply because of the price and quality difference Home Depot is the place to go

Excellent curbside service. Loaded my cabinets right in my truck. Super fast and easy.

My go-to home improvement center.

You always have to find an employee for help. No one ever asks if they can help you.

A bit pricey but if you watch your prices, you can find good quality there.

Never buy an appliance from Home Depot.They partner with a company called R.A.S. Logistics to deliver & install your appliances.And when this company, almost inevitably, breaks something, Home Depot refuses to be responsible for their contractors in any way.If you do a quick search for R.A.S. Logistics (sometimes theyre called R.A.S. Delivery or other variations) you will find that on both google and yelp they have many angry reviews from people whose homes or appliances were broken in some way by R.A.S. Logistics.And yet, Home Depot continues to use them. They wont pay for the damage R.A.S. has done and they wont hold R.A.S. Logistics responsible for it either.I got off easy, with a broken gas valve, but some people have had much worse damage done. It isnt worth the risk. Dont buy an appliance from The Home Depot.I

Disappointing selection . No one ever even asked if we needed help .

It is normally 3rd on my list, and yet again it showed why. Website said they had Rubbermaid 18 gal totes, but they only had one 20 gal which would not stack correctly with the other 18 gal I have.

So I went there to get a clothes dryer and with this pandemic and all I made sire to get one that they had in stock, being as I need it ASAP. I was told it would be delivered abd installed in about a week and a half. Then I get an email saying it will be delivered about a month from now. Poor customer service they could have at least called. So frustrating. To top things off I bought one I didnt even really want only because it was in stock and I thought that ment it would be able to be delivered sooner. They just dont care.

Very kind, helpful staff. Most recently: Needed something I couldnt find elsewhere. They helped above and beyond to make sure I got what I needed. This is typical of my experience at this Home Depot store.

Home depot is amazing! Staff is great and always helpful. Never an issue with getting an item or having someone help me find a solution. If you got a project to do...Home Depot is the place to go!