I have ordered from weddingfavorites, a couple of times for gifts for brides. This time I was purchasing gifts for those in my bridal party. Not only did I not receive these (due to Carrier issues), I reached out to weddingfavorites to see what it was that I could do. The only option given was to submit a claim to UPS, which could take 14 business days to resolve. My wedding is in 5 days. Weddingfavorites made a point to say they were not responsible, and IF I received my items I could return if needed. So I was out $180.00, with no gifts for my bridal party for my wedding this week. I was asked if a member in my home got my package, and if they put it aside? And that I should call UPS, which was my first course of action..?Luckily, I reached out to an alternate vendor. Let them know my predicament, they overnighted me everything I needed. No questions asked, and guaranteed their delivery with insurance.I will never use weddingfavorites again. Someone who takes pride in the customer experience, would have replaced the items, or at least insured the items.Why should the customer pay/be out of items, for the carrier a company chose to use?Not good business practice at all. If you have pride in your business/products, put your money where your mouth is. And treat customers in the way you claim to.

The quality of the bags we ordered were made out of very cheap material. Wedding favorites was contacted several times but refused to help make this right. They DO NOT back the quality of their merchandise. We will not be ordering from them again

10/10Working with Hina was absolutely incredible! She helped me pick the perfect gifts for my bachelorettes, as well as my bridesmaids and mommas! The products were absolutely amazing and I highly suggest working with Hina, or Wedding Favorites in general

Place is awesome and family friendly

Berry god Job 👏🏻