I really appreciate the customer service and professionalism. The shop was a referral by the wrecker service that towed my vehicle from an accident. I am truly glad that I chose Bonner Body shop. If I didnt live so far, I would buy a nee car just to have them do the repairs, thats how great the customer service is. Thank you Jonathan!

Its a Family Business that has grown over the years. All around great service and friendly.

I didnt stay long just dropped the car off and left

Great experience. Matthew was very kind and professional. The atmosphere was very bright and inviting. I would definitely recommend this place.

They were so nice. Gave me coffee while I waited and didn’t even charge me for what they did because all they had to do was look at it and pop something back into place. The best place in Tuscaloosa hands down

They had my vehicle ready far earlier than expected. They kept me updated from start to finish. They were friendly and professional.

Very nice auto body shop. Gave me a quick estimate.

Fixed a ding in our door, did a good job nice folks

The office representative did not care to discuss my needs to repair an older, well maintained, work vehicle because the repair will cost more than the vehicle is worth. Therefore, I will take the wrecked vehicle to another shop for repairs so I can use my work vehicle for the next 10 years. I will never take a vehicle to Bonner Body or Repair shop.

Great Work

Great group of people. Very happy with the service

Bonner’s has always done a great job on any vehicle that I bring to them. I have been using them for 20 plus years. I highly recommend.

They do great work here took our 2019 van after a mild fender bender which they got rid of the wrinkle and made it look new. Also great customer service.

Will never bring my car here again. They tried to do patch up work on my car, then had to paint it several times because they couldnt get it right the first time. Also got paint all over the bottom bumper of my car and lied like it was already there. Lesson learned!

Repaired my car right the first time! They got me back on the road earlier than estimated. I truly appreciated the friendly staff.

Awesome work on my van! Got text updates, friendly & very helpful phone calls and my van was ready sooner than promised. I was also thrilled and pleasantly surprised to get it back clean and smelling great - it was super dirty when they got it! I would highly recommend them! Thanks for such great service!

They took good care of my truck after hitting a deer. They do great work.

Got the car in to their shop to repaint 1 spots on the back bumper and touch up at a very small spot on front bumper on my 2014 IS 350 LEXUS for 813 dollars.. they called me the next day and said my bumper’s retainer broken and they wanted to charge me another 140 dollars for it, I said it’s impossible as I have no accident or direct hit to the spot .. how it’s could it be broken ..so I told them it maybe their repair Technician that did it while them taking the bumper out to get it repaint.After emailing back and forth.. they call me and said that they will put the bumper in the way it’s is before without charge me extra..Then another problem.. when the car done repaint, I came pick it up and realized they did not touch up the front bumper..the big ugly scratch still there.. after I told them, they drove it to the back, slapped a little slop of black paint in the middle of the scratch and drove the car back out and told me .. it’s the best that they can do.. so I end up with a spot of black paint in the middle and a blurry grey looking area on top of the front bumper Of my black LEXUS.Disgusted ...and I’m just tired of confrontation.. so i just drove away and vowed not to ever come back to this Bonner body shop to get any business done with them again.. so sad that people work there seem nice but did a very irresponsible job like this. I’m so disappointed and it ruined my whole day keep thinking about it!!!!!

The staff at Bonners was fantastic! They were very helpful through the estimate process all the way through my pick-up. They were very quick and kept me updated on my cars status. The ladies behind the front desk are absolutely delightful and informative. My car looks fantastic, and they even washed it (which I really needed to do). The inside was clean when I received it back. I would absolutely recommend Bonners to anyone needing body work done.

Very Friendly and did a GREAT JOB on my car, if needed would use them again

This shop is great at giving Quality work for the customer. As an aftermarket parts delivery driver that visits here daily, I havent met all employees... but Ive yet to meet one and not have a pleasant conversation with!Great shop! I see great work and organization daily :)

They went above and beyond expectations on our repairs. We will go back to them the next time we need similar work executed. We highly recommend them to everyone.

Fast, top quality work. Worked easily with my insurance carrier. Easy to see why they are a preferred provider. Would use again and highly recommend.

Everybody was so incredibly polite and helpful. My car had been totaled by someone else, and the owner of the body shop made sure I knew what was happening with insurance and body work. They were always on top of everything, and always kept me up to date.

I had hit a pole with my car and thought I would have a big expense to get it repaired. I was given a great and simple solution. With the help of Tyler we were on our way in 15 minutes. These folks demonstrated their care to help their customers.

Wonderful service! Got text updates on the progress on my repair and it was ready sooner than promised. The repairs looked great! Highly recommend!

They were the cheapest to quote of the three Tuscaloosa body shops I went to. That is where the good things stop. I was quoted two prices (one if damage was just cosmetic and one if there were damages underneith). I dropped my car off on a Tuesday and was told Friday it should be done. They waited until that Friday morning to take off the damaged bumper and then realized they had to order more parts. They called and asked for my permission. I went in unannounced and saw that they werent working on any cars. Not just sitting and staring at mine, but I didnt see anyone out in the shop. Glad to know the $55/hour in labor is being put to good use. They blamed everything up until this point on a mechanic that was fired since my car had been in the shop, but isnt it the first step to take the car apart and check for extra damages? Seems like the logical thing to do (and the step their guide at the front desk says to do first). So then I was quoted Monday. Get a call later that Friday that the parts wont be in until Tuesday, so Id have my car Wednesday. At this point they said theyd pay for some brackets that they didnt know they needed to make up for it (maybe Im not being trusting, but I wouldnt put it past these people to say they are doing the nice thing but not actually even need those parts). Get a call Wednesday that one part shipped to the shop was damaged. What can we to do? So hopefully my car will be done Thursday but honestly who knows. The customer service is lacking. I get things happen, and life stuff is unavoidable. But they are not making up for the numerous delays and screw ups. I am by continuing to have to pay for a rental car, on top of their labor costs.

Excellent people and great workmanship. Quick service.

I ran up on the curb this morning in a very low-sitting car and the curb didnt want to let go of the my bumper, pulling it off somewhat. I was afraid I would have to buy a new bumper and spend a lot of money or else make a claim on my insurance after having literally just changed insurance companies the day before.The great people at Bonner Body Shop were very nice and took a look at and said Lets see what we can do. He comes back in about 10 or 15 minutes with my bumper like new! I tried to pay but he declined and said just bring it back if I needed anything major.Absolutely fantastic! I highly recommend them!

Im a college student and I have never been to an auto body place before. After another vehicle backed into me, I am very glad I picked Bonner. They were very nice, and informative, kept me updated through the process of the repairs, and provided excellent service.

Great service and great work. Fast and friendly from start to finish.

They did excellent work on my new 2015 Mercedes, I was very impressed

They don’t try and charge you for extra work and give you a sound estimate of damages and such on your car. Would recommend 100 times out of 100!!

We were told the estimate (on the body work my car needed) would take approximately an hour. However, an hour & a half later, he hadnt even started on it. Four hours after he checked the car, I got an email from him & no further follow-up occurred. During the time we were waiting, we also visited & left my car with Pops Shop for repair.

I was having car door troubles and they explained everything that happened and how it could be fixed within 30 minutes of me bringing the car by. Thank you Tommy for the help

These folks do great work, and are prompt. Search no more, they get the job done!

They do a great job and are great people.

Binbers is amazing. The staff is friendly and very helpful. I had a wreck and Alfa Insurance suggested Bonners. They did amazing work in a timely manner. They didnt call and tell me how long they thought it would take to fix. Thats why I took off 1 star. Love this place. Hopefully I dont have to ever go there again. If I do have another wreck I will go to Bonners

Very helpful. Nice people all around.

They stand behind their work.

Really nice people & help you any way they can. 👍

Great customer service!