I always have great service here! Yes service to checkout is sometimes slow, like 1-2 associates and you have to wait a while! Thats normal in any auto store. We get it, everyone wants parts so why not wait to be helped and dont come in a rush?I usually research the part I need and show them and they get it right away and Im done!Always search for the part you need before you come and autozone will double check the part and make sure it fits! If it doesnt bring it, back sheeeeesh.Takes a while to earn the $20 bonus after shopping 5-6 times but when its available, its like. Yaaaaaa buddddy!

Now I really have yo leave some high marks for Autozone. They seem to fit most auto parts emergencies. I use them a great deal for oil & batteries. Of course this is only a small part of what they have to offer. If you need a part fast visit this place.

My go to for any automotive needs. Friendly staff and always helpful. Only down side is they have 20 people working but only 3 of them to help the customer at their counter and heaven forbid the phone rings because one of the 3 will answer and its really frustrating when there are 15 customers in line and all these employees running around filling orders for other businesses

Ive had a commercial account at this store for a few years theres a reason I might not get my parts are all the time but they always have what I need and Im always treated respectfully and promptly

Most of the time I struggle to find what I need. Nut once in a while a counter person will go beyond and actually help me find it and order it for me.

GREAT PRICES BUT OH SO BUSY HOPE THEY BUILD UP STAFF...

Placed a order of a couple of things and it was very easy and smooth. The young guy that helped me was very great.

Several guys running around. One outside helping a customer another at the front counter. I was behind one person. More than one person saw us. No acknowledgment. Wow. This group needs training. So if you want no service to be ignored go here

Service a little on the something that could be good, but waste customers time with lack of efficiency.

I got what I needed for my car. The Staff was very helpful changing my battery. 100% recommended!

Recently went in, made my selection, and stood in front of the counter to be checked out. The only employee there (short buff guy) finishes a call he was on, looks at me, and just when I think hes going to waive me up to the counter, another call comes in. He answers it, but instead of putting the caller on hold so he could check me out first, he actually spends about 5 minutes helping the caller, while Im STANDING RIGHT IN FRONT OF HIM. WTAF?!Edit/Update: So get this, following my above review, heres what happens on the same day (May 2, 2021). First, corporate responds with the below request for me to contact them via email. I do as requested and email corporate. And corporate emails me back saying the local area management team will reach out to me within 24 hrs. Then the next day (May 3), Erik Orozco (the Central California District Manager) emails me asking for my phone number and a good time he could call me. I reply several minutes later giving him my phone number and saying he was free to call anytime. Erik waits two days (until May 5), calls me from a name I dont recognize on my caller ID, and leaves me a voice message at 4:05 p.m., saying hes going on vacation starting right away on that same day! Despite this, I immediately return his call, but it goes straight to voicemail. I didnt bother leaving a message.You know, when someone waits until the last possible moment to invite you to a party, they dont really want you there. Thanks AutoZone. Message received loud and clear.

Good place for a car battery but could have better service at the counter. I had to wait 15 minutes in a line with the masks not always up. Better to make us wait outside.

Great customer service durring a global pandemic ! Alonso the sales clerk was great helping me with my order ! Thank you

Very Helpful crew and great prices on parts.

Got helped by an employee named Aldo. He helped test my battery and determined it was charged but wouldnt last much longer. Then helped me find and install a new battery. Very helpful and knowledgeable.

Friendly employees, clean store, fair prices.

Aldo i think was his name helped me out and did a fantastic job in helping me find what I needed. I think because hes married and has empathy towards customers. If anyone should be manager, I think it should be him.

Great service thank u for the battery assistance 👍

I WANTED TO PUT NO STARS! WORST CUSTOMER SERVICE EVER PUT ON HOLD 2 TIMES DIFFERENT CALLS FOR MORE THAN 8 MINS !

They are always the most cheerful to help employees. I am appreciative for their choice in cheerful, knowledgeable, and well staffed employees.

They were able to scan the computer & tell me the code on my car. The employee was extra helpful.

Still have most of what you need in stock

Good Service !!! I have had a issue with my car starting so I went and the associate tested everything pertaining to the issue and it was on his request so I really appreciated it

Nice guys and installed battery for my disabled Uncle. Thank you. We really appreciate the service.

Was perfect transaction got the parts I needed and staff was very professional.

I loved ordering on line going there, and batta bing batta baammm... Excellent!

Visit was good I was able to find what I needed and have assistance with using the product.

I likey the auto zone.

Love this place. The staff is outstanding. So helpful and knowledgeable. And if they dont know, they do everything they can to try to find the answers even if that means losing your business and sending you elsewhere. I go here for all my auto needs. You can sign up for there savings membership for free to earn discounts and rewards. They keep a record of everything you buy and year and makes /models of cars. Highly recommend. They also have those things if you have a check engine light on, they can tell you for free what might be the problem. Very cool.

I always shop AutoZone first. All the dudes that work at other parts stores always asking hellla questions with returns. Its like you sold me the wrong part dude now you need to return it. And I buy parts bc I actually care about my cars thats why Im always maintenanceing them. Anyway this place is awesome Alonso one of the managers is awesome even the parts they sell are ok.

Okay its about all I can say really,

Employees too busy to check out only customer in the store. In back laughing and talking, no one in front if stoee

Some of the male staff very unprofessional

Waited for 10 minutes. One employee did notify others I was waiting in line no one still came but the moment someone did I needed to wait longer so that way they can check out people that were behind me when I just simply asked for a color spray can if it was in stocked but still needed a wait.... Nooo thank you was dropping money for 2 car repairs today but you lost that business

Bought my battery 🔋 with no problem

I went in to Gear store in turlock purchase oil, and filter for an oil change.They had a deal on STP 27.99 for 5qts Stp high mileage, a stp oil filter, and a stp cabin or air filter (up to 15.99)* purchasing an air, oil or cabin or cabin filter priced above the up to price the difference will be applied to your purchase.I grabbed the STP high mileage 5w30 oil, a stp oil filter and a premium stp air filter (14.99)At checkout the Kid at the counter told me I couldnt buy it because the premium air filter isnt included in the deal, I argued that there is nothing in the deal that says what air filter you can get. Just that it has to be less than 15.99. And ig it is above that price the customer pages the difference.I argued with the Kid at the checkout counter shortly, showed him the promo, gave up.Went to walmart and bought everything for $23.99$4 cheaper than AutoZone.

A 1.Says it all

I just wanted by battery checked and the guy was new and wasnt sure how to use the scanner. Ill go back when someone with experience can help me.

I love this place! The people here are very polite and courteous, customer service is awesome. I would highly recommend this place.

This place does have a decent stock of items. Of all the places in town to get auto parts, I usually end up here for harder to find things. However, the advice and knowledge are hit and miss. Sometime the associate is very knowledgeable and sometime they dont know what a basic part is. If I go to a place and they use the phrase Im not sure AFTER checking the computer or cant check because they have no idea what it is, that is a problem. But, like I said, often times, too, the service is stellar.

Got the tool I needed nice employees.

It was qwik and easy

The place is ran like a group of teenagers employees constantly park there personal cars as well as the autozone delivery vehicles in the handicap parking as well as the fire lanes some employees don’t wear a mask some wear a mask wrapped around there chin instead of on there face the place is overall a joke

I went in to this AutoZone and was greeted and helped right away. The employee Cori was awesome she new exactly what I was talking about and I got what I needed in less than 5 minutes. Thank you Cori for your wonderful customer service and knowledge. This is my number 1 Auto parts store😄

Carlos was extremely helpful in helping me make a decision in choosing my items for my vehicle and making suggestions. Even though they were pretty busy he was kind enough to install my low beam headlight. Which seemed difficult since it had to be done near the tire. Pretty tight spot to reach and required a special tool to get to it but he still continued to help. Thank you so much Carlos for all your help and tolerating my 3 kids in your way while you did your job! You sure did make this girl feel comfortable to go back in to this Autozone.

They are always so nice!!

Its always pretty quick, on the days that are busy, theres cool air while ya wait...

Great auto parts store?

I never have to wait always good service

Good for the most part. Sometimes, I end up being given the wrong part.

It is the best auto parts, guarantee, good prices and good service and good coupons

This place is terrible. They are constantly giving wrong parts, and clerks arent knowledgeable.

Love autozone great place better than napa auto parts and oReilly auto parts

Last Thursday I got the best customer service from Cori. I came to auto zone because I was in desperate need of a battery. I came to you guys because of your installation program. When I got there a gentleman looked at my make and model and sold me a battery(it ended up not being the same one that was in my car😡). He agreed to help me install it if I purchased the grease and felt rings. We walked outside and he decided he was not up for the challenge with my battery. He told me he was not able to help me. So did another employee. I asked to borrow the tools and get started on it myself. I needed to get my car running and my 2 children home. Once starting I figured I should have the battery tested just to be sure that was the problem. I walked back into the store and Cori was eager to help test it. The battery was bad. I explained the situation and she jumped right in to help me when no one else would. Cori was amazing! It was over a 102ﾟ and she had a cold but was right there helping me. I am so appreciative of you Cori! Thank you so much for rising to the occasion and helping me out of the kindness of your heart. I could not have done it without her.

Very helpful, knowledgeable staff. Willing to go the extra mile to get your car back on the road. I will go there for my auto needs cause I know I can count on them. They even do a check engine light test for free. They are willing to install my car battery when even Walmart turned me away and wouldnt install it. Plus Walmart was $20 more expensive then AutoZone. Always clean and well stocked. Friendly and well staffed. Highly recommend for all your auto needs. Even if you just have a question, they are here to help. Try to them out, you will not be disappointed.

VERY HELPFUL PEOPLE AND PEOPLE KNOWING THEIR PRODUCTS VERY WELL

Good service

Very helpful. Helped install my license plate frame in the parking lot.

Always like auto zone. I find them to have the best prices over all and very nice employees.

So all the employees were wearing mask, sign on front door says inter with mask...but saw five customers inside with no masks!! So why were they allowed in without masks? All about that money and not the welfare of those trying to be protective of others...

Ive been here alot of times and the service is great and they are good with returns aswell as saving you money

Slow Customer service but ones attended theyre knowledgeable on mechanics and products... really nice and respectful they dont belittle you or ignore youre questions overall good place for help or questions on youre vehicle

Very nice man there named Ted. Thank you for all your help.

The cashiers and sales clerks are always nice and helpful I go here over competition

They usually have what I need and good customer service

Great store always helpful always have what I need or get it by the end of day or early next day.

AutoZone on geer is a reputable place. Helping people out on the spectrum of DIYers and commercial accounts. Most parts are in stock. People here are great, most have great attitudes with the exception of a few. Store is kept clean and the rental tools / borrow tools are a great implement to actually help a customer out. They replace batteries and most light bulbs for free. 4 out of 5 stars is because if you own a diesel truck, they will not have most parts on hand.

The best auto parts store in Turlock!

Friendly helpful and I love they have several females working there who are very helpful and knowledgeable .

Um Ive been getting my parts from them since they came into existence thank you so much

The guys there were amazing!!! I had to exchange some snow chains that were defective and they went out of their way to make sure I walked out woth new chains

Very good service but some employees arent as knowledgeable

Lots of auto repair and accessories in stock. There are some experienced, knowledgeable staff who can explain things and help you. They can look up which part you need for your specific vehicle and if they dont have one they can tell you if another store in the area has it or they can order it for you.

They took care of my needs that Oreilly had a tough time doing, and there Rep was really nice and took care of me. I felt valued unlike at Oreilly Auto parts.

Its just like any other auto zone tbh

Needs to understand, customers when they come in with a part number from there own web site not to question the customer

Awesome service. Honors their warranties. Just all around friendly service. Thank you.

Better than OReillys

Best service and Armando had great knowledge about the auto parts!! He was super sweet and helpful!!

The workers are friendly and moves pretty fast no big lines

This store needs to be training new hires alot better and in detail. Now I understand why DIYs prefer NAPA or OReilly over AutoZone. I will now do the same.Called AutoZone to make sure the part I wanted was in stock. They said they did have it. When I arrived part was not on the shelf. OReilly and Napa can physically check for you before you make a trip to the store and are alot more professional then AutoZone is, not to mention the attitude customers sometimes receive by AutoZone employees on the phone or in person.

Always helpful, knowledgeable staff at this store. They had my part in stock. In and out within 10 minutes.

Girl that helped me was very nice and helpful.

They have good deals all the time .

Took my battery in they said theyd charge it it was fine before i took it in needed a little charge came back battery doesnt work now called corporate and got told its my fault yeah my fault for doing business with you better of at AutoZone or tractor supply Co im absolutely furious dont let this happen to you too

Free code reading, best part prices

Good products, average prices, good services, customer service could use a little polishing.

We came here and the associate we were dealing with was Grizelda. I gave her some gallons of oil to drain and she said she would do it as soon as another sales associate would come to the front desk. Well when two associates came to the front desk she still didnt help us. She was just walking around joking with the sales associate. Then another customer of Mexican descent came in and she helped them. Then another customer of Mexican descent came and she helped them before us too. At this point I felt like she was just racist and didnt want to help us because we were not of Mexican descent. Finally we waited patiently for 25 mins and then someone helped us, but it wasnt Grizelda. When we were buying oil we asked Grizelda if she would price match and she didnt even stop and talk to us she just walked buy and said no rudely. The other sales associate went ahead said he could do it once we told him about getting prices matched at another location. Well when he price matched the oil he still charged us an extra 5 bucks and he didnt even tell us. I felt like he was trying to be sneaky with us. We didnt see this until we came home and calculated the tax. Good thing theres an oriley right next door to this location because I plan to shop there only. Ive been shopping at this location since 2005 I believe and I loved this store, but its going downhill. Ive had a couple issues here, but this was the by far the worst issue ever and I had to let people know on here about this. Now if your Mexican youll do fine as it seems like they get VIP service.

TERRIBLE experience! Idk if the staff here is racist but the WORST autozone I have ever been to. Staff is standing around and no one wants to help you. They lie about price matching and make an issue of it. Youre better going to OReillys next door for customer service. This was my first time at this location and will never go here again, even if it means driving farther to a different Autozone location. Hope this will help someone from having a bad experience and being charged a higher pric .

Just the right part even late evening

Helpful advice! Nice staff 👌👌👌

Theyre always very helpful people there and I enjoy getting advice from them

Friendly staff, great place to shop.

Clerks couldve been more helpful. I was directed to aisle with a finger point. No help at desk either

Smart people even offered help with the labor part couldnt ask for more

I whent to pick up my part and the short, ugly guy (Rigo) gave me attitude just because I asked him why I havent received a call when my part arrived. Napa now has my business since they seem to know about parts.

The employees here are all very helpful & go out of there way to help customers, 5 star experience every visit at this auto zone

The usual nice help, every so often you have your macho man and they do good with suggestions.

Great neighborhood auto store with all your need and more. Service is quick helpful and knowledgeable.

It was a nice visit to AutoZone the clerk was very helpful sometimes I would get lost in there thank you