I called to make an appointment, got through quickly, and had everything set in less than 10 minutes. When i arrived, they opened on time, knew what was to be serviced and confirmed with me. Work was done quickly, correctly and within the quoted timeframe. There was no attempt to sell me unneeded services or parts and the service manager was both friendly and knowledgeable. There’s really not much more a person can ask for. Great experience.

My husband and I had a great experience when purchasing my new vehicle. We were returning costumers. Our sales rep was very friendly, knowledgeable of my new vehicle, and was able to answer all questions. He made sure to go over the safety features and assist in setting up features on the monitor. I deffinately drove away happy!

It was the best experience I’ve ever had and buying a car. We already had the price down before I came so I knew what I was going to have to pay. Kendra was amazing. I would send everyone a new to her if they were looking for a Nissan. The finance man Mr. Reyes I believe was precious. Kind thoughtful and very considerate of someone that’s an old lady ha ha

We were forced into purchasing a new vehicle after an insurance loss of a car. We purchased a 2021 Nissan Rogue SL and couldnt be happier. Kendra, our salesperson, treated us like family. She also had a complete understanding of all the safety tech features on the vehicle. David in Finance whipped us through all the paperwork to finish our transaction and get us on the road. We were also looking at a 2022 Hyundai Tucson from Click Hyundai. Click tacked on a 2000 dollar market adjustment fee on top of the dealer-installed options. This added nearly FOUR THOUSAND DOLLARS to the MSRP! I will never give Click Insert-Brand-Here our business. Let them gouge other buyers.We didnt feel that was right and knew wed be treated right at Thoroughbred. Never once did we feel pressured to purchase anything. This makes for 3 new vehicle purchases for us in 6 years from Thoroughbred. We wouldnt keep going back if they ever mistreated us!

Fast clean transaction, sales staff was pleasant, up front and understood the terms of the day. I appreciated the no haggling mode and straight business transaction with fair offers. Thank you.

Courteous, prompt service.Informed me of maintenance services that were past due,But didnt pressure me into getting them done.Kuddos for that

Thoroughbred Nissan is a place you can trust and the customer service by Alejandro is well above and beyond any dealership I have experienced. I had an issue with my sons car and had to bring it in for repairs. I had to head out of town on a trip before my appointment. I called them up to see if I could go early and they said, no problem. When they discovered the problem, they called me and provided me options that saved me almost $400. They also completed the recall work that was issued while they had the car and took care of my battery when they noticed it was low. They even went back into the records to see it was purchased from them and they replaced it free of charge. Since my trip was extended, they had no problem holding onto the car until I returned. This No problem and we care about you as a person service is why I trust them and will return to this shop even though there are other places closer. Thank you.

We discovered a leak in our Rogue. Turns out three CV boots needed to be replaced and we were quoted over 800 from an honest company that said they could do all the work that day. Called Nissan and they said it was under warranty and to bring it in. SCORE! We took it in on a Wednesday. They initially wanted $150 to diagnose the problem. They then recommended $800 worth of work considered standard maintenance (we have always had all required maintenance done elsewhere. ALL OF IT)! They did politely tell us we could get that done anywhere and we didnt have to make a decision right then and there, but that we did have a bad battery that was leaking acid and said we should have that taken care of immediately... for about $350.00 I told them to proceed with the warranty work only. We were then told the car would be ready by the end of the day, or possibly Thursday or Friday. Friday came and no word. So we called and they said it would be ready Monday. I spoke to the service manager who listened to my whole professionally worded complaint, checked into it, and got back to me promptly (THANK YOU SIR!). He assured me when our vehicle would be ready and it was ( an hour early even). We got the car home and I looked at the battery. NOTHING WRONG. The sticker on it said 1/19 (2 1/2 years old) and came with a 84 month warranty. The battery was purchased at Nissan before and I found the original paper work which means they have a record of it also! This should have been caught and if it was leaking acid, should have been replaced free of charge (again I see nothing wrong with it). Also, when we picked up the vehicle a worker told us if it hadnt been under warranty that the price tag would have been close to 5K! SERIOUSLY! Another place quoted us $800. Additionally they charged us $110 for a 4 wheel alignment which we were told was necessary but not covered. I get this, but honestly only the front end work required the alignment, not all 4.I gave two stars because the service manager came through in the end and was very professional and attentive to what I told him. He does not know about all of this. Also, they did do the warranty work which would have cost us over $80 elsewhere.

First of all, Id like to point out that William C., our car salesman was very professional with his knowledge and very generous with his time. He was very thorough and we appreciate everything he did.Robert S. the manager was very straightforward and made us very comfortable with the transaction.The nissan dealership as a whole was very impressive on every level and we will return to purchase a vehicle in the near future.

I came here 2 yrs ago to buy a car and experience was great. Been coming here for the service department to keep car well maintained. Always a pleasure coming to this location. I wont ever deal with anyone else when it comes to car care. I went in to get a dashboard cover for the car and I was greeted by Elizabeth Cota and I asked her best time to trade in car. I had Sentra and felt little low to the road. Want to sit little higher and see more of road when I drive. She answered all my questions and I did walk out with a newNissan Kicks. I do love the car. My son bought a Nissan from here as well. We enjoy the friendly service and staff. Highly recommend

Serviced my car 3 times for the SAME ISSUE; Eventually had to take it to a different Nissan because they said there was nothing wrong with my car- even though it was still making a noise! Terrible with communication and blames of course, it being busyAnd yes the OTHER NISSAN (Jim Click) fixed the issue with NO PROBLEM. Way better service at that location with mechanics who actually know what they are doing.

So Ive never been here. Like at all. But hear me out! Its top tier my man... There are cars to buy!

I had just purchased a used car from another dealer and wasnt very happy with it. I received an email from Troy at Thoroughbred Nissan and decided to take a look. Hoping that they had a way to trade in the car I just bought for something newer. These people (Troy and Ricardo) helped me to do this. I now have a new car and I love it. Never had an experience as good as this before. I HIGHLY recommend buying with Thoroughbred Nissan. Amazing.

Helpful, friendly staff. They explain well what they do and apologize if it takes longer than they thought. Their waiting area had many safely distanced clusters of seating, from tables to couches . My only concern was that the cars on the showroom were extremely dusty. I had to resist the urge to write in the dust of the red one!

Eric was easy to work with. Called in the morning on the car I wanted to look at and he had it ready by the time I arrived. First buying experience pretty easy and traded my vehicle in with no problem.

Everyone was very polite and professional . Kendra Baugh was very helpful and answered all my questions and made me feel at ease. She went above and beyond to ensure all my questions and concerns were addressed.

We had a great experience! Fast and informative.Just dissatisfied that it was said in our paperwork that all fluids were topped off and they were not.

So I expected as dealerships go that prices would be higher than taking it to say a mom and pop shop but saying that my vehicle is new and I wanted to make sure its being maintained properly I opted for going to Thoroughbred Nissan words 40,000 miles service. I had some concerns when I was speaking with the receptionist and I was and she asked what I was there for and I said the 40,000 miles check up and she said oh just oil then not knowing that vehicles get a full look down. I utilize the courtesy shuttle was home and within about an hour received an email from thoroughbred with a rundown of the bill of what I could add on to it if I wanted or decline some of the prices were outrageous so I declined some of the options but I selected it two options and the estimate came out to $141.00 in the email you also supposed to sign as you would in agreement that the price would be in my eyes 141 when I got two for Thoroughbred and was ready to pay the reception is informed me that the bill is going to be 216 just a little more than what I had expected costs extra cost work cost that would never listed on the manifest and on the bill they were labor and parts and it just was a very unprofessional like contract and my biggest heads up to anyone is double check your prices and double check that you arent being gouged for simple things like an air filter I hope they can Im in the process of trying to get a reimbursement with some sort and I hope they understand and follow through.

Over and beyond the best customer service!! They seem to take care of any and all customers that come through the dealership.

I called for an oil change appointment and was told they had walk- in service. When I got there they took my car in immediately and started the service. Very impressive! Everyone I came in contact with greeted me instead of ignoring me. Great customer service! Will definitely return there for future service.

I called and Paul Haines answered the phone. He was so very helpful. I needed a new battery in my 2018 Nissan Rogue. I had maintenance for life with Jim Click but they never answered their phones in service. Paul got me right in to get a new battery. While I was waiting I talked to Paul about trading in my rogue. I ended up buying a new Rogue. Paul went above and beyond. He stayed late the night I purchased it. He text me to make sure that I got home safely. I definitely will be sending him business. You can tell he really cares about his customers.

Met quickly and service was completed in a timely manner

It was simply loose terminals on my battery (not Nissans fault). I’m an older lady who can do a lot with an engine, but I don’t touch batteries!

We had to go back to Thoroughbred Nissan to get the brake calipers put on because of the recall on the vehicle, it was quicker than expected and they filled our car with gas when they were finished.

Service was for routine oil change and as with past visits my experience there was professional, pleasant and completed in a timely fashion. Krystal was kind, knowledgeable and personable and presented a confident attitude

Seamless experience. The entire team made me feel welcome and supported as I looked for the perfect car. Kendra is amazing!! She never made me feel pressured, and answered all my questions perfectly.

It was great! The people here are always nice and friendly! Timing was great and efficient! I drive an extra 75 miles out of my way just because I love the outstanding service they provide! Very professional!

Was attended very promptly..Before getting to the dealership I noticed something different about the air flow of the AC..Sure enough after the oil change and tire rotation an air conditioner new filter was recommended . it works great now.It is good to know that the car is checked and monitored so closely every time I take it to be serviced.Excellent costumer service!Thank You!

I bought my new car here and havent had it serviced yet. Ive had a couple of oil changes and they are always so fast and friendly. I highly recommend their sales and service.

Kendra and Paulette were great with helping me find exactly what I wanted. Paulette was super responsive while emailing back and forth for two days. When I got to the dealership, Kendra was friendly and personable, offering her help within minutes of us walking the lot. She was able to work out the best price, keeping me right at my monthly budget. Thank you ladies!

My service was performed in a timing manner. Staff is always friendly and professional especially Krystal. We are new to the Nissan family and will continue to have our car serviced at Nissan on 22nd. Thank you!

I was having an issue regarding my tire scensor a week after I purchased my car, I walked in for service after a month and the guy told me to call since my car is chevrolet that I just bought a month ago and Im gonna have to leave my car he said coz they dont know they might need to order parts or whaveter, and so I called after few days, and this lady almost yelled at me and kept telling me that I dont need an appointment and that I can just walk in and I told her few times that the guy told me to make an appointment. I was being polite and I said Ok, Ill just go back and said thank you, and she almost dont wNt to say youre welcome and hung up on me hard. Bad service, and rude employee. !!!

Best experience working with a dealer in a very long time. Tim Kaas was a pleasure to work with. The entire experience was flawless.Just bought another car from Tim. Again, the entire experience was positive and flawless.

My salesperson, Paulette Gaston was amazing, so friendly and most important very knowledgeable and professional. She got me in and out of there quickly with a new vehicle that I love. Everyone else was amazing also had such a great experience that I recommend this dealership above all others that I have dealt with in the past. Thank you Thoroughbred!!

Kendra was extremely helpful and knowledgeable as well as very easy to work with. She made the entire buying experience very easy and enjoyable. We were able to drive off with the car we loved the same day.

Didnt call me to let me know my vehicle was done. I called to check on it and was told it was being worked on and the person working on it was in a meeting. Told me when they got out of the meeting they would call me but they didnt. They vehicle was ready and they scheduled me for the shuttle but didnt call to tell me. I have a toddler so would not have been ready but luckily I called them back when I hadnt heard from them and found out that my car was ready and that the shuttle was coming for us. So it took them all day to fix a loose wire and then I got no communication from them at all. Will never take my vehicle back.

Very professional staff stayed in contact with me the whole time, they were very quick at fixing my truck, thank you to all the staff that assisted us. Thank you!

What an experience we had at Thoroughbred my fiancé and I went to the dealership and met Holly who was not only a great sales woman but also a professional as well. We felt very comfortable speaking with her and when it came down to picking out the car she gave us the best deal and couldn’t have had a better experience!

Every time a come to thoroughbred I am greet by all the staff. They have such beautiful smile. And they really enjoy their job. I have not ever had a bad time when I bring my car in for Check ups. keep up the good work.

I went to thoroughbred nissan just wanting to look at a truck that had been catching my eye for days while driving by the dealership, my boyfriend got me scheduled for an appointment, we were immediately greeted by Carlos who gave us all the details that were asked, i thought i wasn’t going to walk out of there with the truck even though i fell in love, we went inside he ran the numbers and i ended up walking out with the truck a couple hours later. Mike in finance was awesome also he was quick and thorough about everything and made sure i got the best APR possible with the credit union. i don’t plan on getting a new vehicle anytime soon since i’m now in love with the one i have but for anybody looking to purchase a car/truck i 10/10 recommend Carlos for helping through the process.

Love the service department. Ask for Alex, very knowledgeable guy.

WARNING!They caused damage to a disabled veterans car and then lied through their teeth in the most dismissive and disgusting way Ive ever seen.UPDATE: In response to the reply below - the company did nothing to resolve this issue. They merely gave me the phone number of the same service manager that didnt understand the problem, became dismissive, then lied to my face.

Great customer service. Staff are compassionate and caring from online to in-person. They were genuine. Thank you.

They completed the work far sooner than I expected which was great. One disappointment. Follow up email I received listed things checked and found ok, this included windshield wipers. Already knew they were bad and meant to have them replaced, but forgot to mention them. One is even losing rubber, dont see how anyone could have checked them and missed that.

Thoroughbred Nissan is Always Excellent! Excellent Mechanics, Excellent salesmen. The Best!!!!

Very helpful and friendly customer service and parts professional. He knew exactly what I needed to fix my truck

I must say this was my first experience with Thoroughbred Nissan and it will not be my last, the entire team they have here are excellent, as a Rv dealership owner I am always critical of the sales staff and how they present themselves to the public and then how they present the product and the buying process to a customer. I must say that Tim did an excellent job and Robert was beyond great to deal with as the sales manager, it would also be unfair not to mention Ricardo in finance as he did a great job to finalize all paperwork. I know I have given great praise to the sales staff and the absolute Anchor to all of this is Dave Anderson the service manager who made it his responsibility to make sure that the vehicle was absolutely perfect and ready to be delivered before the promised date. The last thing I want to mention is that all of this would not happen if it were not for Johnny Lorman and Dave Anderson managing this great team. Thank you gentleman, thank you

I don’t like to give bad reviews but I can’t let this go. I have had a great experience with taking my car to be checked for a road trip the process was smooth. Issues were pointed out and I paid to get them addressed. The issue now came in when after they got addressed new problems that were previously fine before I took the car for repairs came up. I didn’t even use the car for the road trip because when I went over a bump and my whole family was in the car it swerved very badly and scared everyone - so we took another car. I took the car twice for two whole days after addressing issues that were brought up with my complaints and now I feel like the problem I brought has been blanketed over a bigger bill. To make matters worse when I expressed my frustration the lady on one of the repairs tables was rude to me. My frustration comes from this being a safety issue which I was trying to express and was cut off. **the repairs done were almost 2000 dollars worth and the new request is for more than 900 dollars

Ill never go there again. The salesperson was never honest. He told me vehicle was a 3.6l, it was a 2.4l. The salesperson said he ordered touch up paint for my vehicle and texted me on two different occasions. I left from work twice. The 1st time the parts department had no clue of what I was talking about.

Roberto Villagran was very helpful and very kind. He took care of me quickly and answered all my questions. All personnel was very attentive. Highly recommend you going there!

What a wonderful experience! Both Paulette, Zac and finance guy (forgot his name!) were extremely nice, well informed and professional. Normally a stressful back n’ forth ordeal...this time buying a new car was definitely different! Best offer was presented up front, without any stress. Loved the car, the people and the overall time spent! Will pass the good word on about this great dealership for sure...Elie & Debbi Shahabian

Thank you Alejandro and Andrew for fixing my Rogues emission thing. You guys were so courteous and helped me right away!

Went in for an oil change. The gentleman that first helped me acted as if i was an inconvenience. I have purchased 2 cars from your dealership. I live 45 minutes away and there is a JIm Click 20 minutes from my home but i choose to use you. Dont need to be treated as an inconvenience. 2nd gentleman treaded me with respect. Got in car and it was not washed and no sticker telling me when to do my next oil change. Also my car freshener was thrown on the floor in the backseat. Not sure what happen to the customer service here. I can save time go to Jim Click and be treated the same.

Ive gone here many times and up until my last visit had been pleased with the service Ive received. Unfortunately this time though, which was on Saturday May 15th I was greatly disappointed on so many levels. I arrived shortly after 11am and the week before I learned they no longer take appointments for oil changes, I personally preferred being able to make an appointment in the past. I sat in the kids room with my son, but the lights would not turn on, asked and the woman proceeded to give me a large umbrella so when the sensor for the lights turned off I could then hold the umbrella and reach up to the ceiling to turn the back light on. The light turned off on us roughly 30 times, so each time I had to stand and poke the sensor on the ceiling with the umbrella. Beyond being a bit annoying, my immediate thought was, this is Nissan, they have money and Im pretty positive maintenance people who could fix this sensor or even install a regular light switch. Then when I had been there roughly an hour I got a text and an email stating the inspection on my vehicle was complete, but it also didnt give further instructions so after waiting about 15 minutes I asked a gentleman in the service area and he looked me up and said it was done and that they just needed to do the paper work and someone would be out to get me when it was finished. When it was exactly 1 hour since I received the text I inquired again as I had been there now for 2 hours and also knew that an hour ago my vehicle had been serviced and I assumed was just sitting there. I spoke to the same gentleman and let him know it had been an hour since the original email and text and that I wanted to pay and go. He then sent me to the person who checked me in and I paid. Never once did I get an apology or anything explaining why it had taken so long for anyone to come and get me. I proceeded to leave, I immediately noticed my windows werent cleaned, which usually they clean the outside windows, the interior wasnt vacuumed, my sticker in my window wasnt replaced to reflect when I should get my next oil change, and my maintenance light wasnt turned off either. So basically I sat there for an hour after my vehicle was finished, but in that hour no one did anything to my car, and it was very obvious. I will not be returning for any future services either and will be going right back to Grease Monkey as they have never kept me there more than 30 minutes let alone over 2 hours. They always clean my windows and vacuum and I am sorely disappointed in the service I got at Thoroughbred Nissans Service department.

Worst experience ever. They overcharged me for titles and tags. I received my plates 90 days later but no refund for the extra 450$ they charge you. Now they are taking their time getting my money. They don’t listen, they don’t know everything even though they claim to. They just reassure you until your out the door and the sale is complete. Then when you call back for something, if your not trading or purchasing a car, they give you the old “we will have a manager call you back” card. Read the fine print, demand excellent service from beginning to end and don’t fall for Thoroughbreds empty promises.I wish I never would’ve went their. Car purchased Oct 2020 and still no refund of the overcharge. The whole place is rotten. Trust no body.

George Jameson was great! He helped my husband and I trade in our vehicle for a brand new 2021 Nissan Rogue. He was very friendly and knowledgeable. Thank you for your service.

We made an appointment to service our 2018 Nissan Titan truck. It was noted to have an oil leak. Our service advisor is Alejandro Castillo. He does a superior job of keeping us informed on the maintenance schedule, the expectation of the parts shipment, and getting a loaner vehicle for us. He is an exceptional employee.

I had the best experience buying my vehicle with Thoroughbred Nissan. George Jameson and David Sanchez were fantastic.If youre looking for great service and no pressure ask for them.Thank you George and David you were awesome!Kim Stephens

I had my vehicle in for routine maintenance as I always do. I love my service advisor Tony. He’s the best!

A few month ago I came in for a oil change and was told car had a recall which they would need to call me when it was in, never got it, i received by chance a pho message saying part is in so I came in for a oil change months later and nothing was said about recall part will be installed so I asked and they did not have

Alejandro was great! Thank you so much for taking care of me and my car.

My sales associate Elizabeth Cota was professional, very knowledgeable, and worked within my budget the entire time. She made the process smooth but was also transparent in answering all of my questions. It was great to buy my car with Elizabeth!

Always excellent service here ask for my good friend Tonny Goodman great guy..

I just bought a Nissan kicks from there from Troy, salesman he was very nice didnt put any pressure everything was straightforward no hidden catches.

Bought a Nissan kicks. Sales staff friendly and helpful..very accomodating.they send a driver to pick up us at a nearby mall.

Only trust Tony at Thoroughbred to take care of all of my cars!

Tony was very helpful when it came to explaining what services my vehicle needed. Very friendly. Great customer service.

Oil change - was quick and complete faster than expected

James was an excellent service technician. He was honest and upfront, and was concerned that I had what I needed. He felt like a teammate rather than an adversary.

Carl was great! He helped me find the vehicle I wanted and had fun doing it. I had really no intention of buying a car there but his service and high energy attitude led me to buy a truck which I actually needed!

Really great experience and they got me in and out really quickly. They were also very fair with their prices. Looking forward to going back again.

Servicing on my car was fine. I also asked for a wash and wax. The car had multiple areas of water spots, the mirrors were streaked from not being fully dried, the front windshield was streaked, looked as though it was greasy. Paid for the wash and wax to have my car look good and I ended up having to go back and take care of all the details. Waste of money.

Stopped in to test drive a Nissan Frontier pickup and leased one that very day. Tim Kaas made it an effortless experience.

I got a car wash my water bottle was stolen out of my car and the job was just just okay for a 2 hr job that I was told would take nomore than 45 min

I thoroughly enjoyed my experience!! There was no need to put my boots on cause Noone threw me any lines of BS I was straight up and in return got the respect I deserved. I totally thank Paul and Mike for such a great and easy car buying experience. I would recommend them for anyone who is looking to purchase a vehicle

We have purchased three vehicles from Thoroughbred Nissan. The staff is friendly, courteous, and knowledgeable ( excellent service).Helen and Jerry Hill

Express oil change less time than promised. Courteous service.

Had a dead battery and couldnt start my Altima. I removed it and took it in to the dealership. The Service advisor and the service manager took care of the issue in a very kind and professional manner. Excellent service!

The work was completed in a timely manner and a courtesy inspection was performed

Very well taken care of.

Great staff. Paulette and Robert are the best. Paulette is so welcoming and supportive. Robert was jumping through hoops to get me approved for the car I love and even was on phone for almost an hour to get the job done. I called many times to check for updates and not once did they ever have an attitude. Great place. Nice cars! 10 stars. Thank you so much Paulette and Robert from shanice.

Your service representative, very courteous and respectful of my time.

Greatest experience. Was there only two hours start to finish. Paul Gains and Ricardo in financing are the best in my 35 years of car shopping!!!!!!! Will buy from there again

Love love love Krystal. So above and beyond with getting us up and running after 120,000 mile maintenance. Twice I have thought that I may need new tires...almost 81,000 on mine...Bridgestone. Nope, not yet...so twice Thoroughbred has not pushed tires when not necessary. She, however, gave me a printout on comparable tires, and also the option of buying Bridgestone again...just need to order them. Thank you, Krystal and Thoroughbred.

Horrible experience this time around. I’ve purchased 2 cars at this dealership before with a great experience. I went in this morning to purchase a car at a price they had given me last night when I went in as well. Since I didn’t have the paperwork from last night I was told it was my word against theirs . Even though we spoke to the same sales representative again and of course he forgets ever giving us that price. I will no longer be a customer here.

Great covid protection, I felt safe with your employees

The sales agent was patient, cooperative, and helpful. The finance team helped me package my trade in.

My back passenger tire was punctured by a screw on New Year’s Day. I was working that Friday, Saturday, and Sunday. I had AAA put my donut on, so I could drive it to work on Monday. I’m a nurse at TMC. I called the service department to see if someone could pick up my car and leave a loaner. I was told no. My next day off was Thursday. I had to drive to the airport Tuesday after work, so that wasn’t going to work. I asked them to please check about the loaner car, and that I would leave work if that was possible. I was called back and told yes they could do that. When I got there, I asked if I could give them my credit card number because when I got off work at 8:30 pm, I would swing by to drop off the loaner because I had brought my spare keys. They could leave the keys I had given them in my glove compartment box. I was told they couldn’t do that. They would need my signature. I had to leave work a second time to pick up my car. I had bought 3 tires and had an oil change that day. When asked if they did an alignment, I was told no. If I wanted that done, I could schedule that appointment, and it would cost $100. I’m disgusted. My previous dealership would always do an alignment when buying new tires. I think this is disgraceful. I have all my work done at this dealership. I’m seriously considering going elsewhere with my business if not trading my vehicle to a different automobile company.There’s a lot of money made from the routine maintenance of a vehicle; not just the purchase of a new car.They were very busy that day, and I definitely felt like a faceless name. I was just a number.

I was traveling cross country and had car issues. Alejandro was able to get my car looked at within half an hour of me calling. It got fixed the same day and I was back on the road. If I’m ever in the area again and need my car looked at, I will return! Great customer service!

The only complaint I have was about the awful 80s music playing in the lounge area.

When my vehicle was unexpectedly totaled from a minor accident I looked to Thoroughbred Nissan in getting a replacement. Ricardo helped me every step of the way and answered all of my many questions with a great knowledge of his craft. This was my 4th vehicle Ive purchased from Thoroughbred and will keep going back with any vehicle needs especially with the great customer service I receive there.

Outstanding customer service, very efficient check-in and check-out and debrief of service. The only downside was the lack of public access wifi.

Best service provided by Holly Castro in the pre-owned side. She was very pleasant and not pushy at all. Fast and efficient by the staff.

Staff was very professional and courteous. Very fast and simply outstanding! But then again, my experience with Thoroughbred has been fantastic from the day I walked in the door! Service staff is awesome and my representative, Ricardo, has a bright future ahead of him. He has been simply AWESOME!!

Great work on vehicle by professional employees.

They were very helpful and perfessonal

Repaced bad battery with no hassle. Very professional and very pleasant

Great service from my service advisor Lisa Smiley. She is great!

I was shopping online for a new car and I was talking to three different dealers at the same time including one in New Mexico. Jim Clicks representative Michael K. was the most professional, friendly and helpful- far and beyond the other two dealers, so it was very easy to choose Jim Click thanks to Michaels excellent service

Have always had great service from Thoroughbred on both of my Nissans and I really like working with Lisa Smiley. She very pleasant and knowledgable and I know I will be in and out of there in good time with my car in great shape!