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Embassy Tire & Wheel
1002 W Prince Rd, Tucson, AZ 85705, United States
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Embassy Tire & Wheel
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es
Review №1

I highly recommend Embassy to everyone Sam, Dan and his team always go above and beyond, they always have a positive attitude and are always ready to help. They always exceed my expectations everytime. I called today because I had a flat and I didnt have the spline socket to change the tire Sam helped me get the tool I needed without hesitation. I was able to change my tire within minutes and go on about my day. Your customer service is outstanding! Thank you guys you are awesome! Keep up the good work!

Na
Review №2

I had a great experience in every way, best customer service, best prices in town and the most importantly they are the local guys, we should always support our local businesses especially when they are professional and courteous, good job Sam and Elmer. I sent two customers to them already and all are very satisfied.

Vi
Review №3

Seriously debated between a and one star with just how irritated I am and a three-star because it could totally be worse So Im settling on it two.We bought some tires here just over a year ago and have had a lot of issues. Granted some of the initial issues did come from us, But their lack of communication just made everything worse.We literally have to go out of our way to ask them what went wrong with the tires. They wont just offer you this information. They also dont give you any kind of receipt or record of what they did on the follow-ups.Weve also been there multiple times and for the first handful of times that we had to go in they didnt have our information in the system at all. Luckily when we first came the first representative we talked to really emphasize keeping the receipt so we still had all of that handy so that our warranty was still being honored.But honestly the quality of the tires the quality of their service - I would not buy tires from them ever again.Im literally to the point where Im sick of this building even just passing it.All that said, they have honored our warranty. They do take care of us the same day.But they have a lot they need to figure out to make this place better.

bi
Review №4

The guys at Embassy tire & wheel call you to remind you about tire rotation. Thats nice when you get busy and forget. Showed up 30 minutes early & they still got me right in. I went to Discount tire like i had for years & waited my turn behind a man that couldnt make a choice on tires but when it i got to the counter the rep showed me 1 set of tires & left me standing there while he went on to the next customer. I didnt feel they cared about giving me a choice so i went to Embassy tire & they waited & answered all my questions while giving me multiple options at a better price. Im now an Embassy tire customer.

El
Review №5

They do a great job. Prices are good 👍 Very good attitude, and helpful 👍

Ja
Review №6

Great service and friendly, professional employees. Fixed our tire that was flat and at a reasonable price. Even went out of their way to fix another problem. Would recommend this place to others and we will be back for tires.

Ac
Review №7

Super slow. I honestly have been going for a couple years because the team is pretty friendly and easy to work with. However, the last 3 times I’ve waited 45 minutes to either put a tire on (it was already ready), or to take the wheel off and show me the puncture. I was the first customer at 8am both times. One of the team members told me they had to get everything set up first so it took that long. They should do that before they open. I could have put the wheel in in 5 minutes.

Be
Review №8

Excellent Customer Service. Tire put on in a timely manner and I was set to go. Thank you Embassy Tires, I recommend you highly to my friends.

G.
Review №9

Great group of individuals. Walked me through the steps and process to replace basically my whole front end. I have bought rims and tires and when I heard they also do repair work I checked it out and I am happy I did. I HIGHLY recommend Sam and his crew.

Ja
Review №10

The costumer service goes beyond your expectations and exceeds standards and their workers have amazing personalities. Highly recommend!

Ri
Review №11

Always treat us right! Ask for Elmer or Sam! Tell them Rachael and her mom sent you... We love them, always give us a good deal and help us out. Family owned Tucson business!

An
Review №12

A little expensive. 80.00 to do 4 wheels when. 3 weeks earlier I paid 80.00 for 6 of them mounted and balanced. Scratched my new wheels.

Le
Review №13

I’ve been here for my tires and car maintenance and these men are all great! I had to get my tires rotated and an oil change. They were able to work with me because i had a Groupon for another company but they went out of their way to match it.

Bi
Review №14

These guys are great 👍 got me in and out fast, customer service was amazing Elmer had me laughing the whole time (he should be a comedian) and the guy with the beard was very knowledgeable about his job

Da
Review №15

Let me just start by saying Elmer, Cisco, and Sam are solid dudes. You have to give Cisco a little extra time because, well he played football (he has suffered a few concussions). Excellent experience from start to finish. These guys will take care of you in all honesty. Great prices and friendly staff I will definitely bring all my business here.

Da
Review №16

Great efficiency, great cust. Service

gg
Review №17

Always taking care of customers and making sure they are right with pricing and all .

Er
Review №18

I always have a great experience here. It can get busy, but I was in and out pretty quickly. The staff was professional and customer service was good.

Aa
Review №19

Got me a great deal on tires, even installed my cold air intake while I was there. The staff are friendly and professional. Will be taking my car to them here on out.

Mo
Review №20

I called Embassy T&W for a used tire. Sam said they had one in stock and quoted me a reasonable price - he said he would lower the price if I left them a favorable review. When I got there and while inspecting the tire, I asked Sam if the tire had any flat repairs on it. He said he did not know anything about any used tire that comes in to his store, and declined to provide a clear yes/no answer. I inspected the tire further and found multiple flat repairs and patches. Before I could say anything he offered to quote me the price of a new tire. Disappointed by his reluctance to give me an honest answer about the flat repairs on the used tired, I decided not to proceed with buying a used or a new tire at Embassy T&W. He seemed puzzled by my decision. When I explained to him the reason for my decision, he asked me not to scold him about used tires.While he and I were talking, another worker, stepped in between us, extended his hand, his hand and voice shaking in anger, and sarcastically said, Thank you, Good bye!! Sam put his hands in front of this worker to keep him from getting any closer to me, and I proceeded to leave, telling them, I would be sure to leave that review Sam had requested. The worker who had interrupted us, yelled, My name is Tattoo. My name is Tattoo. Be sure to put that in your review. Therefore, at his request, I am doing so.I then drove two minutes down the street to Contreras Tire Shop at 1153 W Prince Rd, Tucson, AZ 85705 and bought a used tire, balanced and installed for $30, within 10 minutes.

Cl
Review №21

I have been back to Embassy 4 time to get a single wheel sensor replaced. The first time they too busy asked me to return an hour latter. I wwas then asked to return 3 hours latter at which time I had to wait for an hour for them to change the sensor after which the computer still could not read the new sensor due to scantool not being able to conect to the computer. They sent me out saying the light would go off on its own. Aftrr driving the car the tire senser dash light was still blicking meaning that the sensor was still bad. After checking found all sensors working but could not connect to the computer. Asked to reurn on Saturday at which time I was told to wait as they were busy. Pretty sad considering this was an unsolved problem from the day before.

Na
Review №22

Embassy Tire & Wheel has proven to me time and time again to be the best place to purchase tires in Tucson. You can tell Sam and his team are motivated professionals who really personalize their service to fit your specific needs! I always walk out of Embassy feeling like I got the most out of my hard earned money. I cant say enough good!

Ka
Review №23

Great Service! Embassy tires & wheels were super awesome! They were able to help me as a walk-in, they were very accommodating. Also Very good working at flat tires.

Ja
Review №24

Hands Down The Best Tire Shop In Town!Fast Service, Friendly Staff, Knowledgeable Mechanic. Most Importantly Great Prices On Everything. I Highly Recommend This Tire Shop To Handle All Of My Vehicle Needs. Put Them To The Test And Give Them A Shot At Earning Your Business. Love This Place When It Comes To My Car Care Cus They Dont Try To Take Advantage Of You And Are Very Honest. Finally A Company You Can Trust Completely.

Fr
Review №25

Have bought tires from here before and staff was great. Ordered tires and got a good deal compared to others around town when I called for quotes. They also were able to help on an off day and get my flat up and running. Great and quick service here. They won’t try to upsale you.

Mi
Review №26

They were pet friendly and had prompt service.

Ja
Review №27

As always. I love the service at Embassy tires and wheels. Was in and out with my synthetic oil change in 45 minutes. Midus had to make an appointment for Saturday. Thank you Embassy workers for being so efficient. Same price $69.

ro
Review №28

Embassy tires & wheels were super awesome! They were able to help me as a walk-in, they were very accommodating. They are all very knowledgeable and friendly. Hard to find hard working young men and they are definitely that. The prices are very reasonable and they guarantee their work. Thank you so much Sam...Jr...& everyone else there 😊

Li
Review №29

It was a very friendly and helpful experience. The team has a very humorous attitude and I loved it. Couldnt have been better. 😀😁😂🤣😉

La
Review №30

Elmer and Dan were awesome! Love my tires! Excellent customer service! Highly recommend!

Ka
Review №31

These guys are awesome! They help you right away, very good prices and at times they dont charge you for small things you need to get fix and thats nice of them to take their time with your car for no payment. Highly recommend this place!

je
Review №32

Sam was the best, he helped me same day when I was in need of fixing my rim on my car. Definitely will be back to see him.

Ja
Review №33

Friendly fast and professional. Got a great deal, and great service. Would definitely recommend to family and friends.

Cy
Review №34

Love them they are great.

Jo
Review №35

I was met as soon as I pulled in. Great service even better price. I was in, out and on with my day in no time at all. Highly recommended if you have any tire issue

Ap
Review №36

The guy Miguel was a big help and was very friendly, they fixed my tires and now I’m a happy camper 🤭! So if you in the area or your tires needs TLC this is the place to be 🎉 !

St
Review №37

Great customer service!!! And the best part is that its locally, family and veteran owned!! I highly recommend them!!!

Mi
Review №38

Good service at this place. And excellent staff.

Sa
Review №39

Dude there super cool !

Ar
Review №40

Miguel and Sam were so helpful and professional I really appreciate ther help and service.

Jo
Review №41

I have been with Embassy Tire & Wheel for a couple years now and I only have positive things to say about them. This family owned and operated business has amazing employees and even greater customer service. I would recommend this business to anyone who wants positively honest service! On top of the amazing service, you will always get good smiles and laughs when going in. My family has been so welcomed by Jr, Sam, Jorge, and Jeff.

Mi
Review №42

Fast and great service

Ro
Review №43

Embassy surely lives up to their name. They truly are customer ambassadors looking to do whats right for their customers. I came here last February for new tires and the experience was phenomenal. Not only did I keep returning for other things like brakes and new rotors, I referred friends and family. Today I returned because I had a nail in my tire and per usual they greated me as if I was the owner. Very cordial and red carpet esque. They took care of the repair in record speed even with the bays occupied with cars they were working on and even talked to me throughout the whole process and at the very end I went to pay and Elmer had the nerve to say dont worry about it, on us My God, if that aint customer service, I dont know what is. Embassy has my business for life. Thank you guys for the hard work you all have put in during this pandemic to ensure the care and quality work for your customers... did I mention they finance?

Ch
Review №44

These guys are incredibly helpful and friendly. They are always going out of their way to help by even staying late to get the job done. Extremely the best pricing. I pick them over Discount tire any day and they are the local home town guys and not the big corporate company. Thank you

Mi
Review №45

Very nice people I had a flat tire,elmer willingly came out to help change and put a spare on my car free of charge. Im extremely grateful for the help, they were also able to get me in for new tires and an alignment for a reasonable price definitely a great place to go.

Jo
Review №46

Awesome customer service.... Great pricing, thank you to the whole Embassy Team!

ta
Review №47

Man I cant tell you how important it is to me. To support the small businesses. This business is very top gun. Friendly service and they are so extremely helpful. Thank you for always being there for me in the time of need. I appreciate your kindness and support and I appreciate your fantastic service

Ni
Review №48

Great team players upbeat service

Ch
Review №49

Go to these guys! Great customer detail. Great sense of urgency for any of your needs! Ask for dan! If I could I would rate them a 10 star review!

Na
Review №50

These guys take care of you. Trustworthy and hardworking crew. I came in to get a tire patched on a car I’d recently bought only to find out that all the tires were worn down to the rim. Jeff Burke hooked me up with a sweet deal on a full set of 4 new tires and installation, with payment program consideration. He gave a price that was way lower than any of the leading auto shop chains.They also got me in and out quick, which is admirable on this heat.10/10 would recommend.

ja
Review №51

Great guys, thought I needed a new tire, but they found a tiny hole and got it patched quick and got me on my way

Gl
Review №52

Friendly. Honest. Fair prices. The manager is an ex-marine. That says it all.

Ji
Review №53

Just came to Embassy tire and wheel for a valve stem repair. They repaired it at no cost. Polite and respectful. Good guys here. Highly recommend this place.

Ja
Review №54

Super quick and amazing staff! Made having a nail in your tire painless. Highly recommend!

Er
Review №55

Today was my second time coming to this location. Good service as usual. Great service and prices.

Ta
Review №56

Awesome teamThey have there

Fr
Review №57

Best service and best mechanic in town by farBest prices on all tires and wheels

Lo
Review №58

Stopped by on Monday to get my tire patched was told I needed to buy a new tire. George showed me the tires I was planning on buying somewhere else but he got them for me cheaper! So thanks to him I saved some money! All the guys where great. Im so glad I stopped by.

Ro
Review №59

A bunch of Handsome men work thereThey treated me very well they’re awesome

ca
Review №60

Fast Service! Couldn’t find my size tire anywhere on a Saturday & they were able to get me back on the road safely.

Bl
Review №61

I came for a tire repair and the the staff here were very nice and helpful. As I pulled up right away one of the employees came out and helped me out and they were pretty quick too. I had a few questions and they were helpful in answering them. They also have options and ways to help someone save money and get good tires. I would recommend coming here. 5 stars

Jo
Review №62

I went there with my friend Michelle to get tires switch to another set of tires with rim prices were good but the very next day she had a flat tire after the tire that did they put on but they did give us her old room so we were able to scrap them overall I give him good review send my friends there

La
Review №63

The are most amazing tire shop..Sam is awesome and I dont know his name. But the the big tall dude..was awesome also 9

su
Review №64

Embassy tire on prince rd is a great tire place. They have great deals on tire patchs, and new tires. The staff were all very great to work with. I would suggest talk to embassy tires today.

Ri
Review №65

4 locations to serve you and they offer 90 days same as cash financing

Br
Review №66

These guys are some of the most understanding and trustworthy group of guys that i have come across through any shop here. They have helped me beyond belief and have helped me when I was severely struggling. I got Toyos on my 350z (keep in mind I hate letting anyone touch my car) and they did it with care and precision, they didnt disrespect my pride and joy and on top of that, saved me some money! I wish I remember who I was working with but it was one of the owners im pretty sure. Later on they helped me out in such a HUGE way during my time of struggle and again showed me that same respect and care to not only my vehicle but me as well. This is the type of genuine, trustworthy car guys you just cant find in your average tire shop. They really care, theyre so genuine and respectful. I am a permanent customer and if youve gotten this far reading, skip the trouble and take your car to these guys. I cant wait to come back to them to buy a new tire and wheel set up, theyve forever won my business!

Ed
Review №67

Very good job on repairing my flat tire, and very friendly staff👍

Fe
Review №68

Good pricing on tire and wheel packages very friendly I stopped it for a tire repair and they got to me right away thank you embassy

Re
Review №69

I can’t say enough about this tire shop, I’m a military veteran, just recently got out of the marine corps driving to California, while driving through Tuscon, I caught a flat looked at a local tire shop and seen this shop about a mile out, and wow am I impressed, not only did Sam Mejia took care of me and my Honda but turns out he’s a marine veteran as well, I was in and out in no time and on the road back home! Thanks to the guys at the shop and huge shout out to Sam!

Ke
Review №70

Workers are very helpfull and generous helped me out alot while at their shop,will definitely come back again!

ma
Review №71

Me and my father always have gone here for service and the staff is A++++ and the mechanics is A++++ and the customer service is A +++ and they are always willing to help highly recommend place

Ba
Review №72

Sam was great at helping me at getting my tire fixed so late this evening after work, being that the Hubby was unable to help! Thank you Embassy tire & wheel !! You guys have always offered us great service even when the hubby bought new tires and rims !!

Sc
Review №73

Just had new rims and tires put on my Tacoma from Sam and the guys at Embassy Tire & Wheel. This was my very first upgrade on any vehicle I have ever owned. From the customer service to the install, these guys were great! So happy with the new look of my truck! Thanks for everything!

An
Review №74

I have been a loyal customer since 2011. Since then I have bought tires, rims, balance, rotations, and every 3 months oil changes. The prices are great and it is a local business. Recently I got an oil change and Im not sure If I will be going back. I noticed I dont really see the owner anymore and the guys that work there have been playing around alot in the shop everytime I go in. I went a few days ago and the guys were yelling, laughing and playing around. It took over 2 hours to get my oil change and there was only one car in the garage before me. I do want to acknowledge Jorge. Everytime I go in he is very helpful and professional. I only recommended going in when the owner is in, or when Jr or Jorge are in.

Er
Review №75

Awesome customer service! Guys came trough for me and my bro! Wait and outcome was worth it. !

Do
Review №76

Phenomenal facility! Ive had an experience with these guys man! My ride runs on 24s and everywhere in Tucson tries to finesse for pricing as far as tires. They may not keep them in stock all the time but definitely within the next business day and they will have them with a great price! Love it. I get great customer service 24/7 and they will help to the best that they can to get you the bang for your buck but also with quality .Sam is awesome along with Junior and Senior. Senior once had to come after hours to help me out because of an error upon his staff. They made it right and took care of me. Keep up the great work guys.

Me
Review №77

Employees were awesome. Very friendly, professional, and knowledgeable. Kept me up to date on everything that was going on with my truck. Prices were reasonable. Overall pretty chill atmosphere.

Me
Review №78

Get work done fast and i always come here to get my tire repaired

Je
Review №79

These guys are awesome! They went out of their way to find exactly what we wanted, and gave us the best price. We will only be going here for all our future tire needs.

Da
Review №80

Very satisfied with the service received here. Found just what I needed and was tended to in a timely manner. I would highly recommend this location anytime🤩. Thank you ☺️

Ju
Review №81

Awesome service. Great Quality of work. Marco Junior always takes care of me would recommend to everyone! Come see these guys reasonable price and customer definitely always comes first!

Ma
Review №82

Great service and great workers 10/10

mi
Review №83

Top rate service. The guys there always make sure to take care of you.

je
Review №84

I have been coming to Embassy Tire & Wheel for many years. They never disappoint. Good service, great prices and speedy service. Highly recommend.

Ed
Review №85

A outstanding service from everyone hard worker ready to assist you in anything you want. Fast and easy in and out servis and this is coming from a very satisfied customer.

Ci
Review №86

I got my rims and tires on my silverado I love it.. Jorge help me with the process And they did it right away on the same day I’m really happy with my rims and my tires and I also love how my truck looks thank you guys for all the help..I really recommend to Visit this location If you’re looking for some tires or any rims 👍

je
Review №87

Best service in Tucson! Fast and reliable.

Do
Review №88

Very helpful, went out of their way to get us the tires we needed and worked with us on the price. Also very courteous and knowledgeable. Will definitely be back when I need tires for my trucks, maybe even some new rims.

An
Review №89

Great !! They did everything on time and cheap

Jo
Review №90

There customer service is out of the park. I have been here several times and they are none stop fantastic at what they do. There environment is amazing and what they do. I highly recommend coming here for Auto repairs and tires. Sam was a fantastic help for what was going on and what offers they had and help on what you needed, and Junior was amazing on getting the job done. Great team work. And business all around.

pe
Review №91

This place is the best, hands down good service, very professional, answered all my questions and feels like an honest tire shop. Not to mention theyve got super affordable prices.

bo
Review №92

Amazing people n service!!thank you Sam for helping me out,was in a bad situation and Sam helped me out!!great prices highly reccomend!!

DM
Review №93

Love the atmosphere.

Ca
Review №94

I have been coming to Embassy for 10 years and they have always treated me with respect and courtesy. Always honest and reliable. Marco and his family are here to help people. Thank you!

an
Review №95

I came in very upset and scared, my tire has been giving me problems for awhile. I just visited 2 other shops which told me I needed a new tire. I stopped at Embassy tire as it’s very close to home, These very helpful, not to mention handsome men not only informed me I didn’t need tire but fixed tire quickly and at a very low price. I will alway come to EMBASSY TIRE.

Ko
Review №96

Embassy tire was great. I was able to get in right away, they diagnosed an issue with my tire that was caused by another shop. Sam was awesome, explained what the issue was, did not try to up sell on anything and was also pretty funny. Services are also very affordable. I will be back.

Na
Review №97

This place is amazing.... I stopped in after researching different places to get a new set of rims and tires.... the customer service was wonderful! The whole process was smooth... I got my new rims and tires very quick! Overall a wonderful experience! I will be back to get additional services! Everyone was amazing!!!!

ab
Review №98

Awesome service, quick in and out. They actually have a lot of employees working at same time to help you get on your way quickly.

Mi
Review №99

Havent been there for quite a while, but dependable and quick as always! Definitely my only go-to place to get tire fixed.

Ra
Review №100

Awesome place! Great employees! Wouldn’t go anywhere else!

Information
94 Photos
100 Comments
4.8 Rating
  • Address:1002 W Prince Rd, Tucson, AZ 85705, United States
  • Site:http://embassytire.com/
  • Phone:+1 520-887-0950
Categories
  • Brake shop
  • Auto repair shop
  • Auto tune up service
  • Tire shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Truck accessories store
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–4PM
  • Saturday:Closed
  • Sunday:8AM–6PM
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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