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Royal Land Rover Tucson
4670 N Circuit Road Su 2, Tucson, AZ 85705, United States
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Royal Land Rover Tucson
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De
Review №1

Krysta was such an amazing customer rep. She everything she could to fulfill her promise my by delivering my 2021 range rover velar I bought for my wife on her birthday. I thought the car wasnt going to get here on time but She possibly made it happen. Thank you so much for your awesome service.

Je
Review №2

I went in to the dealership a couple of weeks ago to see what was currently in stock and to do possibly test drive a couple of models. I had inquired the day before online. I was fortunate to get matched up with Jackie from sales. I was immediately impressed with Jackie. She was accommodating, super efficient, knowledgeable and an all around pleasure to work with. Because she was so fantastic, I left that day with a 2020 Discovery Sport. I love the car and was absolutely thrilled with the service I received. I will continue to work with Jackie for future vehicle needs.

Na
Review №3

I have purchased MANY vehicles over the years and have NEVER had such a wonderful, pleasant experience with a dealership OR with our salesperson, Tim Taylor with Royal Jaguar in Tucson, AZ. He was AMAZING in every way possible. I will certainly purchase my next NEW Land Rover from him in the future. I purchased the 2021 Land Rover-Range Rover, Westminster and its beautiful and worth every penny!

Lo
Review №4

Jackie Carpio and the entire Royal Land Rover Tucson team went above and beyond to support us in getting a new Land Rover after our previous one was sadly written off after being rear-ended. With all the delays due to the pandemic, Jackie was great at keeping us informed of the progress with our order. We are so happy with our new vehicle.

Jo
Review №5

Tim is an excellent sales representative who combines expert knowledge with clear and effective communication. We are thrilled with our purchase and appreciate the high level of customer service.Thanks!Joe, Miya & Lily

Se
Review №6

Royal Land Roger Tucson is a phenomenal place to get your vehicle. This is my first experience purchasing a vehicle from out of state and Royal made the process extremely easy and made me feel safe at all times. I purchased a used 2019 Subaru Ascent. From beginning to end you will deal with your vehicle specialist, no finance people or multiple people to deal with. Cesar Miranda was my vehicle specialist and he was the best. This place makes you feel as if you were buying a $100K vehicle, I am extremely happy with my experience and the customer service

L
Review №7

Krista and the rest of the Royal Land Rover team were friendly, helpful and professional throughout the purchase process. Very happy with our Defender.

Ch
Review №8

Best dealership myself and my family have experienced! From the sales associate (Heather), to the sales manager (Zeke) and the general manager (Bobby), everyone was very helpful, polite and always had a smile on their faces. All of our questions were answered, the team was very accommodating of our requests and they even took extra time to let us test drive a car to our garage and then took time to show us all the features of the new car. Would highly recommend for any looking at a Land Rover/Jaguar or actually any brand of car at all, because the experience was just that great. Thanks again to everyone involved in our transaction and we will be seeing you again soon!

Ra
Review №9

Tommy Padula was our salesperson and he was awesome. He was extremely attentive and he connected with us on a personable level. Throughout the process we shared stories and talked about our families and we even talked about good Italian food. Tommy was very knowledgeable about the specifics of our new Land Rover and we could tell that he was a genuine person that treated us like investors instead of as everyday customers.Our Experience with Tucson Jaguar Land Rover was a positive one and I believe that no other dealership would have been as attentive as they were.

Je
Review №10

Krysta was working with me and we had a plan to get in and out as quick as possible. She did great. Was very informative and could answer all out questions. She was pleasant and professional and my sister in law also bought a car from there the next week.

Ma
Review №11

Im loving my new Rover, working with Ceasar was amazing the whole process went very quickly and the staff were very pleasant and provided me roses! Would definitely recommend

Ja
Review №12

I have never felt more relaxed at a dealership before. The management and our salesperson, Tim Taylor, were exceptional!Tim is extremely professional and knowledgeable, and I immediately felt comfortable and completely trusted him. His follow-up with me for months was impressive, and I really appreciated it. Regretfully, I found a LR that I wanted at another dealership, and therefore wasnt able to purchase it from Tim in Tucson. For that, I feel truly awful. Tim was the one that educated us about the outstanding qualities of the LRs, and if not for him, we wouldnt have purchased one. All I can say is, for our next LR, I will definitely be reaching out to Tim in advance.

Ke
Review №13

Cesar surpassed my expectations. This is no normal dealership. Theres no clowning around, no backdoor foolery, and the numbers are what the numbers are. The process is very simple. My wife is very happy with her used Disco sport, and that makes me happy.

Bl
Review №14

Cant say enough about Royal Tucson. We have purchased our last 3 cars from them and cant imagine going anywhere else. The customer service is top notch, no high pressure sales tactics, clean/beautiful show rooms, knowledgeable employees, and the service Depts are great. We have worked with Kresta for a couple of cars now and recommend her highly!

JM
Review №15

My salesman was Jackie. She was amazing. Personable and professional. She made my experience flawless. I now have a beautiful new car thanks to her and the great people at Royal. Highly recommended.

Am
Review №16

Recently purchased my Land Rover with Tim Taylor and the transaction was easy and seamless. He was very professional and quick to respond. No pressure, no hassle and upfront. Thank you !

Sa
Review №17

As a business owner I always strive for great customer service/experience I always appreciate when I receive exceptional customer service and Royal Jaguar exceeded my expectations. I would like to Personally thank the team over at Royal Jaguar but specially Jon and Krysta for making the process a walk in the park and for making me feel at home. No push or pressure but if you need a vehicle they will do everything to find you the perfect fit. I appreciate all of your help.Thank you!!

we
Review №18

I had been searching for a 2019 Ford Flex for awhile online and finally found a great deal at Royal, so I took my family to go check it out. We were greeted by Krysta who quickly got us out for a test drive. We loved it and it was the best price, so we decided to buy it. It was the easiest car I have ever bought. No pressure from anyone, no haggling, and it was Krysta start to finish, no bring transferred to finance. They even gave us an incredible trade in value. I would HIGHLY recommend Royal and especially Krysta. We bought a $20k car and they treated us like we were buying an $80k car!

De
Review №19

I just purchased a Lexus RX450h from Royal Land Rover in Tucson, traveling from Los Angeles, given their competitive pricing. Traveling such a long distance was stressful, but Krysta, Cesar, and the entire sales team made the entire experience super easy and quick. I was able to complete the purchase and return home in the same day. Great work!

Le
Review №20

Very happy with my purchase and the way it was handled, communicated, and delivered. Cesar was great!

Je
Review №21

My wife and I came into Royal Land Rover of Tucson and we were Immediately greeted with a smiling face to inquire about are intentions. Jon, are sales associate Immediately introduced us both to the GM who made us feel at home, like family. Jon was/is very knowledgeable about the vehicles at the dealership and everyone worked very hard to make my wifes and I Experience by far the best one we have had. We would like to again thank Jon MCclard and everyone with Royal for a Grand experience. P.S the Roses, absolutely beautiful.

As
Review №22

Very happy with my experience at this dealership and with our salesperson Jackie. Very professional and super easy process.

at
Review №23

Krysta, our sales rep, was incredible. She was patient and treated us like we were people instead of a money machine. Bobby, the manager, runs this place with respect to the customers and appreciation to his workers. The service team is incredible and caring. I bought an older vehicle, but I felt no discrimination against an older one. They treated me as if I bought a fancy car off the lot. They back their loyalty and trust with the brand, and they have so far proven it. The service team is front and center of this beautiful establishment, and they make you feel that they will care for your vehicle as if it was their own—no wonder why they almost have five stars on google. Most salesmen are greedily getting you to sign the dotted line, never to see you again, whereas the people at Royal Land Rover Tucson LOOK forward to seeing you again. This is the difference between high customer satisfaction and service to just pushing out vehicles for numbers. They know what it takes to bring people in and keeping them wanting to stay with a business with such loyatly and appreciation. When I am able to trade my vehicle in for a newer one in 3 years, I will not look anywhere but here. And I know I have family members considering the same thing! You will not be disappointed here, you will only be disappointed that you didnt come here sooner.

Al
Review №24

I had to take care of some warranty paperwork and Jackie Carpio was extremely helpful. She was professional, well prepared and a pleasure to deal with. She is a real asset to the dealership.

Sh
Review №25

My wife and I came to Royal to look for a specific used car and was directed to Land Rover Jaguar and had the pleasure of being assisted by Krysta as our sales representative. We had looked several places already and thought we were out of options but were pleased to find they had a vehicle matching my wifes interest. Once they retrieved it from the inventory it was love at first sight and from there Krysta and her sales manager helped to make the process easy setting up the right terms that worked for us in a new car addition situation into our household. My wife is so in love with this vehicle and loved her experience and the red roses she received upon delivery of the vehicle. It received a coating and detail that has its black metallic paint shining beautifully and she has affectionately called it Black betty. I now sleep in the garage and the car is in the house with my wife. Thank you Krysta for your wonderful service and to Royal for your great inventory selection you have available. We were blessed to have this opportunity with this dealership and salesperson. Thank you to all.

Si
Review №26

My husband and I recently purchased our 2nd vehicle at Royal Land Rover / Jaguar. Both times, it has been a fantastic experience from start to finish. Since day one, we have always felt welcomed and taken care of here, whether purchasing a vehicle or simply getting our vehicles serviced. Thank you Bobby and Tommy for making us feel like family!

J.
Review №27

Weve purchased many vehicles over the past 4+ decades, typically by way of very demeaning experiences with often arrogant and disrespectful car dealership consultants. For that reason, our past four auto purchases have all been fundamentally, online. Admittedly I had vowed to never go back to a dealership to purchase a vehicle. During a recent visit to Royal Land Rovers service department (which weve loved for some years), an updated version of our vehicle captured our attention and within a very short time period, we had broken my own rule and entered into a purchase contract with a dealer. Unlike our past experiences with dealerships, we had an amazingly great purchase experience with Royal Land Rover. My wife and I want to especially thank Cesar Miranda as well as Ezekiel Catanach for making this purchase experience so exceptionally positive for our family. Thanks also to the long-standing wonderful experiences provided by Jimmy Nicoloff in service, who continues to keep us happy about coming back to Royal Land Rover.

Ee
Review №28

We had a great experience buying our Discovery! Highly recommend this dealership. Gave us a high trade in value and great service! Even brought our car to us across town! Thank you Krysta!

Ce
Review №29

Tim was excellent he made this entire process great from beginning to end he was very patient I’m happy to say I am now part of the Land Rover Family if you are looking to buy Tim is your man

Ca
Review №30

Tommy Padula is one of the greatest car salesman I have ever dealt with. He is very calm and not pushy at all. Will definitely be buying from Royal Land Rover Tucson again. The ownership there is unmatched. They will literally do anything to make sure you have a positive buying experience and for you to return. Above and beyond is an understatement of what this team does. We will be a repeat customer for sure.

Ni
Review №31

Thank you Krysta V. For helping us get in to our new 2021 Enclave. It’s beautiful, comfortable and fun. We appreciate all your help getting to the terms we needed.

Ja
Review №32

Krysta Valerio was the sales rep I worked with at Royal Land Rover in Tucson’s Auto Mall. She was knowledgeable and intelligent. I never felt pressured. In fact, she would make it a point to have just the right amount of care and attentiveness and also gave me space to make my own decision. She cared to hear what I had to say and answered all of my questions thoroughly. She knows details and facts about vehicles that I didn’t know I needed to know and was intuitive to my needs. I really did feel heard, cared for, and educated in my decision making. It took me days to make a decision and she was patient and was there for me without making me feel like I was dealing with a salesperson. It felt like we were a team and she helped me when I was indecisive and needed more information and gave me time to decide. She was resourceful and her level of service was substantial. You just don’t see this level of service anywhere else.I am coming out of very stressful time in my life and Krysta made me a customer for life with her balance of professionalism/customer service along with her down to earth caring approach. No one wants to feel pressured and I never felt that I was. This was more about building a lasting relationship and I’d recommend my friends and family to Krysta / Royal Land Rover. In addition to my wonderful buying experience with Krysta, the entire staff was incredibly hospitable. They treat you like Royalty and family from the time you step in the door and it doesn’t end when you leave.If you are considering a trade-in, buying a car, or want a valuation on your car, please stop in to see Krysta. You can also ask for Keith or Bobby! You will not regret it.

sa
Review №33

All I can say is WOW. I never need to go to another dealership, ever. This place is amazing, from the building to the people. The showroom is absolutely stunning! I purchased a vehicle and needed to briefly wait in the lounge area while paperwork was being done. Talk about beautiful! There was water, snacks, a gourmet coffee maker and super comfy leather chairs to lounge in with a big screen TV for entertainment. It is obvious they put much thought into this new building. Also importantly, every person who walked by greeted me with sincerity. The process was so smooth and easy, with only one contact person doing the entire deal. I never felt any pressure and was not ushered from one person to the next, as most dealerships do. From sales to service and every little detail in between, Royal knows customer service and has gained a customer for life!

Ry
Review №34

Thomas Padula is the reason I made a 2021 purchase, as he is a one of a kind that makes the experience enjoyable without any of the nonsense. Tommy is a professional that understands his buyers wants/needs and helps make the process efficient and effective. Couldn’t imagine a better experience.

Wh
Review №35

In February we bought a used 2019 Nissan Armada, with only 40k miles.. The salesman was very high pressure and pushed the Warranty Forever bonus giving us a feeling of comfort and reassurance that if anything were to go wrong with the vehicle,  it would be taken care of. One month after purchasing, we replaced the battery at our own expense because that isnt covered by the warranty, nor the dealership.  However, just a few months after that, the same problem began and we confidently called the warranty forever people and got approval to take it to a certified mechanic and get it fixed. Upon discovery that the alternator was in fact the problem all along, as well as the engine control module,  the warranty people informed us that such a problem is NOT COVERED. I am not educated in all the vehicle terms and when I happily agreed to purchase the vehicle, in part due to the generous warranty the dealership offered, I did not know that only covered lubricated parts making it pretty USELESS. Especially useless to me now with an estimate of over $2600 to get it in good working condition.  I am very dissatisfied with Royal and the false advertising for a warranty that doesnt cover a part that is failing prematurely and only months after purchasing. Shame on me for not reading the fine print and expecting a working vehicle.

Ju
Review №36

Best experience ever with Krysta!! I went in with only having the intention of just test driving a car, but within a house I was able to leave with the car, she’s great and know what she’s doing. Highly recommend, she went out of her way so much to help me out. Will recommend to anyone, forsure going back to her and the dealership!

Lo
Review №37

Great service, worked with Krysta and she was able to get me everything I asked for. Things could not have been any smoother.

Ch
Review №38

Krysta and Bobby were fantastic! Royal and Bobby and Krysta made me feel welcome, without pressure and they were transparent and honest. They went the extra mile. Thank you.

Er
Review №39

My husband Chris and I have been buying vehicles from Zeke for a long even though we relocated to Boston a couple of years ago. On our last visit to pick up our new Range Rover we were pleasantly surprised to see that they completely renovated the dealership. It’s beautiful! It fits in with the first class service that we’re accustomed to receiving. I highly recommend Zeke and the rest of the team at Royal.

Li
Review №40

Awesome service 🎉 Krysta went above and beyond to help us with ordering our 2021 Cadillac Escalade. She is great to work with and friendly. Highly recommend her

Ad
Review №41

Time and again Krysta delivers. This year we have bought 2 cars from her. She has been the most honest, helpful, kind and fun person to work with. She has found us both of our vehicles on the first showing of a car. She answers my texts and calls, even when across the country on holiday. I would highly recommend her for EVERYONE that is in the market to but a vehicle of any kind.

Ja
Review №42

Krysta and her colleagues crushed it. Timely updates, and a simple buying experience.

Be
Review №43

Krista helped me with the purchase of a new-to-me vehicle. She is very knowledgeable, professional, on-the-ball, and has a very good attitude. She is very prompt in answering calls or texts and is very good at explaining the details of various warranties offered. Because of the current pandemic Krista was able to have the papers drawn up and everything done at our residence. They really care and cater to their customers and it was greatly appreciated.

Ma
Review №44

Krysta was an absolute pleasure to work with! I didn’t know exactly what kind of car I waned and she took into account everything that I was looking for in a vehicle and helped me settle on the perfect one for my family. She was patient, went out of her way to ensure we have the best service possible, and did not hesitate to answer any questions that I had. I can’t recommend her enough and will be sending everyone I know to her!

Ja
Review №45

My husband and I both bought 2021’s in the last few days. Krysta Valerio was amazing! She went above and beyond to help us find what we wanted. She walked us through every part of the process and kept us updated with the status of our vehicles that were still in route to Arizona. She made the process so simple and had everything prepared that when our vehicles arrived we just had to come look at them and sign. We were so happy with the whole process and will definitely be calling Krysta personally to handle our next purchase down the road. 5 Stars for her customer service and knowledge.

mi
Review №46

Very happy with my purchase but what made it easy and special were Jon and his team! I would definitly go back when its time to change car! thank you so much

Al
Review №47

Recently bought a Rubicon Recon from out of state with Royal Land Rover Tucson. I worked with Tommy and he did a fantastic job in taking care of the buying process. Tommy FaceTimed me showed me the vehicle inside and out. He was always available and even texted me and answered questions on his day off. Tommy went above and beyond to make the out of state buying process a pleasant one. I appreciate the effort and professionalism.

Me
Review №48

Tommy and the team at Royal Land Rover were great. Very friendly and easy. The family like environment was nice. Not pushy just very informative. I would highly recommend this dealership to anyone.

Jo
Review №49

Tommy and the Team did a supreme job. Thank you!

P
Review №50

Jackie Carpio and the rest of the team at Royal Land Rover in Tucson are top notch! Knowledgeable, straightforward and focused on customer satisfaction, they made my recent purchase a stress-free experience.

Je
Review №51

We had the BEST car buying experience with this dealership. Krysta Valerio was our sales rep and she was AMAZING!! This is the second vehicle I’ve purchased with Krysta and she never disappoints! She was there every step of the way and fought to get us the best deal possible. Beyond that, she spent a tremendous amount of time before, during, and after the sale making sure we were taken care of and all of our questions were answered. It was clear that we weren’t just another customer. She made us feel welcome and that our business was her top priority. I will absolutely recommend Krysta and the Royal family to ANYONE looking for an amazing car buying experience. You will NOT be disappointed!Thank you Krysta for taking such great care of me and my family with our purchases. You are the BEST!!!!

Da
Review №52

My wife and I purchased a new to us mercedes here. We really enjoyed working with our salesman, Krysta. They were very good to deal with, and Krysta went above and beyond during the process. We were able to take the vehicle on an extended test drive,and they took care of all our concerns. I would highly recommend buying from them, and would highly recommend asking for Krysta as your salesman

Da
Review №53

Tommy Padula provided a professional and personal purchasing experience. He was great to work with on the purchase. He treated me with respect and as a friend.Ask for Tommy when you visit Royal Land Rover Tucson. You wont be disappointed.

Sa
Review №54

When you get here, make sure you ask for Jon McClard. Seriously, make sure you do! Jon knew what I wanted and got me an amazing deal on my Range Rover Velar. The customer service is unbeatable and Jon is always quick to respond back when I have questions! I am super excited and glad I made the right choice with this dealership. You can’t ever go wrong with amazing customer service like this.

Bl
Review №55

Best experience purchasing a vehicle. First Land Rover we have ever bought and we absolutely love our new SUV. Great customer service. Our sales person was John McClard and he was so professional and great to work with.

Re
Review №56

Had a great experience at Royal Land Rover of Tucson! I would highly recommend this very professional and knowledgeable dealership. The Royal dealership family have been a Pilar in the Tucson community for years and treats everyone like family. Thank you for all your help and kindness. I love my new 2021 Range Rover Velar HSE!!!! 4ever - Renee H.

Le
Review №57

Tommy Padula made buying my first car, the best experience. The whole company is so warm and welcoming, and I would recommend coming here to purchase your next vehicle in a heartbeat. They took what is normally a rough and unappealing experience and made it one of the easiest and best experiences around. 10/10 recommend.

Bo
Review №58

I recently purchased a WRX from Zeke at Royal. Even though it wasn’t a new Range Rover I was treated with a high level of care and attention that one would expect from Land Rover. Their showroom was modern and beautiful. Zeke said they recently rebuilt the entire facility. After I was done signing paperwork they even put my car in their delivery room. I can’t say enough good things about that dealership and will definitely be returning when it’s time for my next car.

Ju
Review №59

Buying a vehicle from Royal Land Rover was definitely a different experience. I pre ordered my vehicle. The entire sales team that took care of me were very courteous and knowledgeable. I was kept informed of my vehicle progress regularly. The vehicle delivery process was outstanding.

Jo
Review №60

So a couple of years ago we went to Royal Land-Rover and met a young salesman named Ezekiel “Zeke” Catanach. We ended up buying a car from him that day. Fast forward a couple years, we went back and ended up buying a new one today.Zeke is definitely NOT your stereotypical car salesman. He has worked himself up from the bottom and know his cars very well. He is a no pressure kind of guy with a great sense of humor. He works extremely hard for his customers and genuinely cares about them. The Royal family is lucky to have him.So if you ever need a new car go see Zeke.He will definitely treat you right.

Su
Review №61

Tommy Padula was great! Not “pushy”, very informative, and very patient with our busy schedules. The entire staff was friendly and helpful. A very pleasant experience!

Bo
Review №62

I wanted to let you know, how awesome Royal Land Rover in Tucson Arizona treated me. They were all so kind and went above and beyond what they had to do to make us happy. Especially Tommy our salesman! He was amazing! I just wanted to make sure they got recognized for how wonderful they are. Bobby the sales manger was just amazing!! We love our new Range Rover Sport! Thanks again!!

Jo
Review №63

GREAT BUYING EXPERIENCE KRYSTA IS AWESOME

Ca
Review №64

I purchased a Land Rover this December and the process was easy and quick. My favorite car, hands down. I loved working with Krysta. She went out of her way to make the process easy, even picking me up from the airport with the car. I will be purchasing my next Land Rover from the same Royal Tucson location!

Pr
Review №65

Royal Jaguar provided best in class customer Service. Tommy assisted me with getting into a new vehicle when visiting the dealership. His customer service is far superior in comparison to anyone else that I have spoken with. Go see Tommy he will take care of you and make you feel like family.

Li
Review №66

This was my first Luxury Vehicle Experience and let me tell you, it was wonderful! I absolutely loved my Sales/Leasing Consultant Tommy who never made me feel pressured. Tommy listened to my needs and only tried to give me feedback to help me choose my vehicle. I would highly recommend this specific dealership to anyone! The Manager Bobby checked in on me time to time throughout the process. The Service Advisor James was very pleasant and made me feel welcome and my first service Just a simple computer upgrade was easy and painless with Justin! What a great group of individuals, feels like a Family! Thank you so much Tommy and all for a great experience with no buyers remorse!! I will definitely come back to you on my next upgrade!!

36
Review №67

Bobby & Jackie,Thank you again for the Range Rover Sport and the ability to work a deal from out of town. Absolutely, amazing and a world class experience. The combination of Jackies hard work, when time was critical with another dealer ready to go, and Bobby your ability to jump on the phone and understand what we are looking to accomplish made this an easy transaction and one that we hope is repeatable for many years to come.Happy Holidays to you both,Chris and Joan Ichelson

To
Review №68

Krista was awesome to deal with on the purchase of our new Defender. She was courteous, thorough and kept us informed in every step of the process from ordering through delivery. This was the easiest and most pleasant vehicle purchase weve ever done. Thank you!!

Ar
Review №69

I got excellent service from Jon McClard at the Royal Land Rover Tucson. The purchase of my Range Rover Evogue was handled efficiently & painlessly.

ML
Review №70

Great place to buy used and new quality cars. Krysta Valero from Landover was especially helpful in getting the vehicle that I needed. Polite and easy to do business with. Highly recommend

Ro
Review №71

My car Salesman was Tommy. He did a really great job thruout the whole buying process. I came down from Phoenix to purchase my vehicle and he kept me in the loop with the status of the vehicle as I drove down. Only thing negative I have to say about the outcome of the purchase is I think the vehicle could’ve been cleaned a lot more than it was. After their “detail” it still had dead bugs on the front of the vehicle and mirrors. I had to go and get it fully detailed again to remove all that along with the inside detailed again. I understand I should’ve pressed the situation more but me living in Phoenix, I really didn’t want to drive back and fourth to do this so I took care of it myself. Now back to Tommy. Really personable and easy to work with. Buy from him.

Da
Review №72

Tommy was very professional and courteous. No pressure felt from him or his team whatsoever. I will be definitely be seeking him out in the future for a relatively seameless car buying experience.

Bo
Review №73

Tommy is a great sales guys & the finance manager was totally great & efficient also. Easiest Vehicle purchase I ever had without feeling the usual sale pressure for car dealers.

da
Review №74

While in the market for a new car, I came across Cesar Miranda. He was patient and understanding of my budget. Gave me a great experience and answered all my questions. I was shown a Beautiful selection and this guy is very knowledgeable. Thanks for time. You will be seeing me again.

Ch
Review №75

We had the opportunity to test various vehicles and came down to the basics. Who was truly interested in helping us decide and who would be there after the sale? Royal, who we have been with for 16 years, stepped up as usual. Tim Taylor helped us once again even with a credit reporting agency blockage and the patience to deal with it and bring it to a positive conclusion. We have always been more than satisfied with Royals Service and their level of assistance, which other dealerships could not match. I have to admit history with Royal and Tim played a major role in our decision. You cant go wrong with experience.

El
Review №76

First, the vehicle we bought is absolutely wonderful. It is a used 5 year old Range Rover, yet looks practically new. They did a great job detailing it. We also had some changes made to it and they did an amazing job of that. Looks like factory installed, not after-market. There were some issues when we first got started. We had no idea how much money would be added for taxes and assorted fees. Krysta was fantastic as we worked through all that. She worked with finance to get the numbers to work for our budget. We felt the car was a little bland and Krysta came up with a wonderful idea to change trim colors and powder coat the wheel rims. Both turned out great. Krysta and the finance department went to great lengths to locate a credit union that matched our needs (and wants). They went above and beyond to make everything perfect. Royal is a wonderful dealership that truly stands behind their vehicles. We received a full warranty on the main components and we were able to add a few more warranty items like paint and wheels. Its a great relief knowing we can count on them to meet our expectations. We did have one small issue and when reported to Bobby, the manager, he responded quickly and positively. Excellent customer service. We look forward to a continuing relationship with Royal for all our maintenance. We also look forward to our next purchase in a couple years and will definitely reach out to Krysta for that.

We
Review №77

Purchased our first Range Rover and absolutely love it. Jon McClard our salesperson was great and made our car buying process the best we have ever experienced.

Da
Review №78

I have been working with Krysta purchasing Escalades. We are on out third Escalade and I would not go to any other Sell Representative other than Krysta! She goes beyond her duties to find you the vehicle you need. If she has to work in the evening or weekends, she willingly does it and with gusto! Krysta is definitely an asset to this Dealer and sets the example for others to follow. Furthermore, she always has a smile on her face, that tells me that she really loves what she does. Highly recommend Krysta to anyone who is looking for a vehicle.

Cl
Review №79

My family and I just bought a 2019 Nissan Armada from this dealership and everyone was absolutely amazing. The day that we got there Tommy was super friendly, showed us the car and was super patient with us and our 2 little guys. Ezekiel the sales manager, went above and beyond to give an amazing experience all around and kept in touch with us throughout the whole financing process.Jon was our other sales guy who was also amazing and i loved how he called a couple of days later to check up on us and how we were doing with our new purchase. Id recommend anyone to go to this dealership for an amazing car buying experience.

Da
Review №80

Jackie,Thank you for all you have done to make our experience truly memorable at Royal Land Rover. You have given us the best service we could ever hope for. All of the extra things you have done for us are really appreciated. The updates, the pictures, the extra time you have put in to accommodate us will be remembered with a smile 😊 ❤️Thank you again,Danis and Simon Voogt

El
Review №81

I recently purchased a pre owned vehicle from Royal Land Rover. I was unsure of what kind of car I wanted and luckily met Cesar Miranda. With his assistance I found a vehicle I loved and at a fair price. The sales manager Zeke was also very helpful and made the purchase very easy and fair. I cant recommend them enough. Ill definitely be back for my next car.

Ri
Review №82

We were dealing from our LR2 being rear-ended and everyone at Royal Land Rover Tucson worked as an integrated team and came up with solutions for our immediate problems and longer term issues. We are so grateful and glad that we were customers of this great service.

ju
Review №83

Great service, attentive, and communicative. Cesar, Keith, and Zeke were on top of everything, and most concerned about meeting my expectations. This was by far the best car buying experience I have had! Thanks to the awesome staff at Royal

Al
Review №84

We purchased our Range Rover Sport from Zeke and had a fantastic experience. The process was easy and efficient. Zeke was a pleasure to work with. Since our purchase he has checked in with us to make sure that all is going well with our RR Sport. When it comes time to purchase our next vehicle we will definitely be returning to this dealership and working with him!

Dr
Review №85

Id have to say terrific experience, I would recommend 🌟Kyrsta Valerio🌟 across the board. She was extremely helpful, answered any and all questions, plus de-escalated any stress i mightve had about any decisions. Definitely give her a call even if your a first time car buyer.

Ry
Review №86

I was very impressed with the service and hospitality I received at Royal Land Rover! Cesar Miranda was a pleasure to work with!

To
Review №87

We have purchased several vehicles from Royal Jaguar/Land Rover through the years and always with the personable and knowledgeable assistance of Timothy Taylor. Royal has always been there for us too with high quality, timely service to keep our beautiful vehicles in tip top shape. We highly recommend Royal and Tim for your next vehicle purchase! A+++

Jo
Review №88

Krysta got me into the dream truck I never thought I could afford. She is so knowledgeable and after she walked me through the process and educated me on financing and what my monthly payment would be, I was driving away in my forever truck! Highly recommend her!

Fr
Review №89

Ceaser made me feel welcomed and was so honest from the beginning I’m so happy I got to work with him I felt so comfortable the building looks great it’s very elegant and has a nice ambiance to it.

Th
Review №90

Loved working with Caesar and the Royal team.

Be
Review №91

I have never had an easier time buying a car. The entire process was so much fun! Krysta Valerio knows her stuff!! She seamlessly made time go by so fast and I had my dream car within hours. Any questions I had she didn’t hesitate to answer. Best experience ever. Thank you!!

Lo
Review №92

Best experience by far when purchasing a vehicle. The entire process was smooth. Great customer service! Every single person was kind and really went out of their way to make this a good experience for us.

Er
Review №93

We had an amazing experience at Royal Land Rover. Our sales person Jon McClard was very knowledgeable, patient, and helpful with our purchase. We will definitely be repeat customers.

ro
Review №94

It was an awesome experience! Everyone was nice and friendly. The process was easy and we got an amazing LandRover! The dozen roses were beautiful and the giant bow was over the top (no pun intended😂)

Br
Review №95

Cesar was amazing and very helpful as I was a first time buyer he helped me understand alot. Thank you for the great experience.

Sa
Review №96

Krysta, Bobby Cuillo, and Royal Land Rover Tucson made the experience of purchasing my first, but not last, Land Rover a pleasant experience. I was made to feel important during the process of test driving and falling in love with my new vehicle. I was never hurried, or felt pressured to make a decision. Thank you all!!! Sam Edwards

RD
Review №97

Real people, transparent, not pushy. Great sales person and I highly recommend Cesar Miranda. You will find no one better as he understands the value of honesty and dedication to his customers.

Ge
Review №98

Tim is extremely knowledgeable and trustworthy, James goes above and beyond to take care of you. Bobby the general manager make sure that everyone does. One of the few car places I actually trust.

Je
Review №99

Excellent experience. My sales person Jon McClard was amazing. He was incredibly professional and friendly. Definitely recommend this dealership for their overall customer service and professionalism.

Ro
Review №100

We had a great experience with the dealership and Tim was amazing. We got a great trade in on are BMW and my wife loves her new Rover. After we left there we went to Phoenix to pick up my new Cayenne. Thanks Tim for everything.

Information
29 Photos
100 Comments
4.9 Rating
  • Address:4670 N Circuit Road Su 2, Tucson, AZ 85705, United States
  • Site:http://royallandrover.com/
  • Phone:+1 520-477-0572
Categories
  • Auto parts store
  • Land Rover dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–5PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
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