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Exhaust Works on Broadway
4618 E Broadway Blvd, Tucson, AZ 85711, United States
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Exhaust Works on Broadway
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St
Review №1

This exhaust company came referred to me for my exhaust on a Chevy truck (headers, mufflers, and tips).I’m in my mid-40’s, partially disabled, and this truck is my only mode of transportation. I grew up around car guys, some are talkative and more sales oriented, while others are more stoic with yes/no answers, and would rather just do the work, and that’s exactly how Steven was. Not interested in taking, was annoyed that I asked an estimate on when my truck would be completed…since I needed to line up a ride, I didn’t think it was an unfair question. It took one of his “techs” half a day to figure out he had the wrong bolts for the headers he was trying to put on for hours. It should take 1 hour tops to put on headers for this type of truck, smooth…nothing in the way…I would have done myself, but my disability prevented this. I was told to leave it overnight, and I had to call the next afternoon to get any type of update. I was told it would be done by 5, and that they had to work on other cars (mind you I made appt 3 weeks in advance).I had my ride drop me off at 4:30 pm (only time I could get a ride), Steven seemed agitated, rolled his eyes, and said they weren’t done yet. At 5:10pm, they said truck was done, I paid a lot of money for labor only (headers, mufflers, and tips), and when I went to drive off my power steering wasn’t working. I stopped told Steven and his response was “oh shoot, yeah I couldn’t get the bracket to work on the header, but you could leave it for a few more days and I can try and fix it”…so they knew it wasn’t working, made me pay full price, and was hoping I wouldn’t notice??? I could have gotten into an accident. I passed on leaving it there cause who knows what could have happened to my truck, and came home. I looked in back of truck bed under cover, and they didn’t return my original exhaust manifolds either (I had to go back the next day). Popped the hood and header bolt was half in the hole and stripped, and all electrical wires and spark plug wires were rubbed up against the extremely hot headers…train wreck waiting to happen…then didn’t move the trans linkage so it could shift properly. So, needless to say, this is the worst shop in Tucson, they take advantage of disabled people, CUSTOMER BEWARE!

An
Review №2

This shop has done outstanding work on my previous vehicle as well as my current mustang. Their team has always done quality work to both my vehicles at a great price. I would recommend this shop to anyone as I have always been satisfied with their work. This shop is a must go to!

An
Review №3

I was a victim of catalytic converter theft and these guys did a great job for what seemed to be a reasonable price. However, I hope I never have to go back for another one lol

Ma
Review №4

This shop is the real deal. I recd a free thumbs catalytic converter check on short notice. Super service

sc
Review №5

This is my second time having them do work for me. Both times were done exactly as we talked for less than they quoted on the phone and it took less time too. Great shop I would recommend them to anyone needing exhaust work.

Cl
Review №6

Very nice and professional! did everything i needed and more at a very reasonable price! def going back for all my auto work!

Ko
Review №7

Great work from these guys here! I called and had my truck in the shop 20 minutes later, other shops were booked out a few days. I didnt know what I wanted, but after speaking with them for a few minutes, they recommended a Magnaflow for my truck.Super quick install (maybe 45 minutes?) and it sounds great. Would highly highly recommend and would return in a heartbeat if I need more work done.

Sh
Review №8

I took my vehicle to this business on 02/12/21. I had the vehicle inspected and received an estimate on cost for labor, repair, and parts.I scheduled the repairs for 02/24/21-03/0/21 as they stated it may take a day or two to complete. I received a a phone call on 02/25/21 stating that they couldnt do the repairs and that they would give me a recommendation for a mechanic who would be able to complete the repairs. I confirmed the vehicle would be available for pickup as agreed on, for 03/01/21. This was confirmed by the shop.On 03/01/21 I arrived at the business to pick up my vehicle and was shocked to hear that it was in pieces and not only was it not capable of running, but that it would need to be towed to another shop. I also was told that they had broken a couple of bolts and cracked the manifold.When told they would charge me for labor already done, I told them that was out of the question. At which point they gave me two choices. Pay to have the vehicle put back together, but incomplete and with broken parts, or have it towed to another shop and pay 2-3 times the cost to have, not only the necessary repairs done, but also the added repairs from the damage they had done to the vehicle.I am now left without a vehicle that I need to commute into town with everyday, but I will now have a very large expense for repairs, as well as the fact that my husband had to take time off work to help deal with this. Which caused him to lose almost a days worth of pay because he lost several hours of work.They also refused to give me a requested work order for work that was done at their shop. This is public information and of which I have a legal right to.

Mi
Review №9

Good service and they know what they doing!

St
Review №10

Exhaust Works on Broadway did a fantastic job installing a Gibson exhaust system in my Jeep. They where courteous, professional, and timely. I would highly recommend this team.

Ry
Review №11

I was recommended Exhaust Works by Tim over at Tucks Auto Service. First time here and so far I have been treated with dignity and respect. Within 15 minutes they knew what was wrong. Resonator was cracked and was fixed within 30 minutes. Ill definitely return. The picture is of their waiting room.

Ti
Review №12

Excellent service and installation of mufflers. Top notch professionals that do quality work at affordable prices. Highly recommended!

Do
Review №13

Ive been taking my cars to Mike for years and always get excellent service and excellent workmanship. Just a true quality product without a doubt all around... No appointment needed! Such a quick turnaround time, this location is highly recommend for any and all your exhaust needs!

Ma
Review №14

Work done at price quoted, professional service. Would recommend to anyone

Ca
Review №15

Called to see if they had openings, and was told no, which is fine. After that I asked when they were available next and the guy said “next wednesday” then hung up on me without offering to schedule an appointment or anything.

Ro
Review №16

Absolutely THE most impressive and expedient process I’ve seen for exhaust repairs. Explained my problem over the telephone, they immediately diagnosed the problem and repaired it less than 30 minutes while I waited. Phenomenal team!

No
Review №17

I needed to remove the bad cats on my Land cruiser. They took no time getting the old one off and the new one on. Quick, clean and solid work. Truck drives great now. Will definitely be back as a customer for sure! Friendly staff, and nice waiting area. Thank You!

re
Review №18

Good staff excellent service.

Sa
Review №19

Faster and cheaper than I had anticipated. Staff was very friendly and professional!

De
Review №20

Wanted to charge me 65 dollars for a 12 inch long, 2 -1/2 with a 45 degree bend. Not SS tube or installed or welded to the vehicle. I have spent enough money with exhaust works to say Im a great customer for them...unfortunately for me they will always charge the highest price without looking at the vehicle. Avoid this shop unless you like spending needless money that so many other shops can do at 1/3 the cost. FYI the owner Dave...always at front desk...never does his own work/fabrication/welding.

Ta
Review №21

Eric is totally skilled, honest, and helpful. We were visiting Tucson from Colorado, and when our exhaust system failed, Eric fixed it more effectively and at a better cost than we would have found anywhere in town. He also went out of his way to be helpful to us, providing a level of service that totally impressed us. We definitely recommend his well-run shop.

St
Review №22

This place blew my mind. I had taken my car to several other places including a dealership where I was told I needed the entire exhaust replaced. They fixed it in less than an hour for 50 bucks. Im so grateful that these experts know what they are doing and have such integrity! Im feeling blessed.

Lu
Review №23

Steven did a really good job with my 2019 Camaro SS. I took my MBRP axle back to him and he completed the work very quickly. Thank you again Steven.

Ja
Review №24

Mike and his staff are very knowledgeable and friendly. The prices are very fair and the quality is excellent. Definitely the place to go for any exhaust repair. I can trust them with anything from minor repairs to complete custom exhaust systems.

Jo
Review №25

Man...great craftmanship, attention to detail, and wont break the bank. Every time I take something to these guys they surpass my expectations and give me that much more reason to come back!

Mi
Review №26

Taken care of my exhaust twice on a highly modified car no problems. Drove in today with a split in half exhaust, and drove out 30 minutes later in time to get to work. Mike runs this facility right no doubt at all.

Bo
Review №27

Excellent experience, super great service. Staff was friendly and courteous. Price was great....

By
Review №28

I had driven over a speed bump which caused the exhaust pipe to break away from the rest of the exhaust system. Exhaust Works repaired my exhaust at a fair price. My car is a 1985 Mercedes Benz Diesel with turbo charger. they extended every courtesy towards me, and didnt try to make excuses to charge me extra because it was a diesel. I would recommend them to anybody that needs exhaust repairs like me, or even customized exhaust. These guys know what they are doing.

Sa
Review №29

Steven and the rest of the shop did a great job on my F-150. Excellent workmanship, professional and fair prices. Highly recommend.

d
Review №30

THE most painless auto repair Ive ever experienced. they could have easily attempted to sell me something I did not need, but they didnt. good people, excellent service....

Ch
Review №31

I have a distrust of most people who work on vehicles. This is because I work on my own cars and have a certain standard as to how i want things done. Most mechanics etc either dont do the job properly, take a long time, lie, or over charge. Mike is the only person I trust my cars with 100%. His work is very good, he gets things done when he says it will be done, and his prices are more than reasonable. Ive recommended my dad and several friends to Exhaust Works on Broadway, and everyone has been satisfied with Mikes work. Thank you.

Ja
Review №32

As their website says they shoot to exceed your expectations and thats exactly what Mike did. My experience was amazing. You cant beat their prices or custom work. Mike did a more then perfect job like he said you dream it i make it a reality. I WOULD NOT TAKE MY TRUCK ANYWHERE ELSE. The welds and pipe bending were perfection. As well as customer service. I recommend exhaust works on Broadway to anyone who wants any type of exhaust. Ask for Mike .

Ti
Review №33

Very trustworthy and everyone was super nice. I was sent there by brakemax and now I recommend them. 🙂

Ga
Review №34

Really helpful group of people here. Among the best customer service I have experienced at an auto shop.

ti
Review №35

Went to the shop with an exhaust leak on my 85 bmw. they diagnosed the problem and suggested a course of action that was affordable and made sense for my vehicle. The work was performed promptly and on budget. I was very pleased with the way I was treated and the cost and quality of their work. I will use this shop in the future and would not hesitate to recommend them.

Ri
Review №36

Great workmanship, answered all of my questions in great detail which showed they were very knowledgeable in their trade! Very curious people there, I highly recommend this place to anyone that wants exhaust work done on their vehicle!

Ju
Review №37

Great service! They got my truck in before my scheduled appointment, and had it done in the time stated. Price I paid was exactly the price quoted. Will be returning for future services.

Da
Review №38

These guys are great! Just had a MagnaFlow exhaust installed on my new Silverado and and it now sounds incredible! Great price, fantastic work! Thanks guys! I will certainly recommend you to anyone in need!

Wi
Review №39

I cant say enough great things about Mike and the crew. I scheduled an appointment to take the car in on Saturday (3 May), but had a little free time yesterday (28 Apr) and stopped in to see if they could move me up. I wasnt going to be mad if they couldnt since I had an appointment scheduled, but Mike had some downtime and was more than glad to move things up and accommodate me. Not only do they do great work, but they also do it for very, very reasonable rates, which is why Ive taken now 3 cars there for them to work on. If you have any exhaust related questions or work that needs to be done, I highly, highly recommend them.

A
Review №40

Fast and very reasonably priced cat replacement to fix code P0420 in my truck

ca
Review №41

You cannot ask for a better shop then this .period! I have taken five of my cars here in the last 7 years, many of them mid to high performance cars.turbo, non turbo,twin turbo u name it I have had them do only custom pipe bending and muffler installs. The welds, bends, and finish rival many 2-4,000$ exhaust kits Ive looked at. Recently I took in my Porsche for some 4 inch tips and new elbow pipes from the mufflers for some better flow and a nicer appearance...Holy cow!..Within one hour it was done ... Perfectly.....My Car looks and sounds amazing! If you want a nice clean look or a whole setup no matter what type of vehicle this is your place! Very nice, professional,and top notch craftsmanship.Customer for life.

Da
Review №42

Went in for a simple exhaust leak, got a simple pipe replacement in 15 minutes at a much lower price than I expected. The staff is very nice and no one tried to pressure me to replace anything unnecessary like other shops do. I would recommend this place to everyone for any exhaust problems.

Ro
Review №43

Mike and his staff are Top Notch. Was in and out within 45 min, at a fair price. Highly recommend. Confucius say: Man who run in front of car get tired. Man who run behind car get exhausted.

Sc
Review №44

Exhaust Works on Broadway is very professional and friendly. The shop is clean and orderly, staff is accommodating, and they provide great recommendations for exhaust repairs. My truck had a broken baffle in my MBRP muffler, and they identified the problem quickly and replace it with a Magnaflow muffler. This preserved the sound I wanted while riding my truck of the terrible rattle. I was in and out in under 45 minutes. I highly recommend Exhaust Works on Broadway.

Ma
Review №45

Had a broken Exhaust manifold bolt on my 1500 Ram Truck - had the leak for nearly a year and grew used to the noise. Finally decided to check in with a family referred mechanic who refused to take on the work and referred me to Exhaust works on Broadway. Dropped the truck off for 24 hours and they fixed it for me. Reasonable prices and great results. Thank you!

Ad
Review №46

So quick to make a buck no personalty just in an out if u like it you like if bot to bad we can cut it off wow and over priced.... never again!!!

Ni
Review №47

We are a Volkswagen and Audi specialty shop called Independent Volkswagen and Audi Services. We send all of our exhaust related problems to Mike at Exhaust Works on broadway. We also send our personal vehicles as well! Fair prices and great people keep us coming back. We HIGHLY suggest this shop!

M
Review №48

Great service for everything from ordering and installing aftermarket products to assisting on custom builds at fair prices.

Bl
Review №49

Fast diagnosis, quick service, honest and straight foreword. Good place if you need exhaust work done right.

Mi
Review №50

I brought my 280zx here and I could not be happier with their service, I am extremely picky with where I go to get work done on my car so I go by reviews and I have to say they 100% live up to their positive reputation. I had them redo my entire exaughst, pipes, cati, etc, I paid about 170$ which was an amazing price for the service I received. Thank you so much, you guys are definitely going to be the only place I go for my exaughst from now on.

Wi
Review №51

Went to exhust works to get my mini van looked at on a referral from the hobby shop contact mechanic. Had to have the catalytic converter replaced. It was completely clogged

Er
Review №52

This was my 2nd visit to Exhaust Works on Broadway and again they delivered great service. I have one happy truck!

B
Review №53

Place was recommended to me by a friend and he was correct. Straight forward people and excellent work at a good price.

Ro
Review №54

Excellent work at reasonable prices and very nice workers. I highly recommend this shop.

Te
Review №55

They have great service prices and staff highly recommend

Jo
Review №56

This is one of the best shops in tucson no jacking you around and charge was less than other shops for sure plus did clean state repair reather than changing parts old car sounds right and no exhaust danger Thanks again

Jo
Review №57

These guys were on it easy to deal with great price they were fast and a pleasure to work with

Jo
Review №58

Was rude when we first walked in broke a bolt and couldnt get it out, then left something unplugged which caused the power steering to go out. Went in to change the catalytic converter

Sh
Review №59

I was provided information concerning my repairs, no surprizes, quoted a price and received quality service. I would highly recommend them

Ch
Review №60

Good, fast service. Thanks guys I will recommended you to all my friends.

Th
Review №61

I highly recommend their flawless work on custom exhaust systems. They did my GTOs exhaust system. X-Pipe and both Magnaflow mufflers. They are very helpful as well.

Mi
Review №62

Great service very professional staff. Top notch service

Ni
Review №63

Super helpful here, and a good deal always!

Bo
Review №64

Its very hard to find mechanics i can trust. that said, im more satisfied with the service of this shop than any where else ive ever had work done. i had my catalytic converter changed here with a part i provided. they gave me an estimate to me over the phone at about 150 and 150 was the exact bill later. they said it was all i needed to pass emissions and they were right. plus, free water bottles. ill come back if i ever need other exhaust work done

It
Review №65

Paid $80 for them to remove my exhaust and they removed my resonator instead. I never got the dual tip from my original exhaust either.

To
Review №66

I feel I got much better service at a much better price than if I had used one of the national chain shops.

Mi
Review №67

Love their work and customer service!

Jo
Review №68

These guys are polite, professional, and reasonably priced. Ive taken my Jeep to their shop twice, once for a catalytic converter and once for a muffler, and have driven away satisfaction with service, price, and value both times.

Jo
Review №69

Showed me different mufflers in my truck, helped me decide. Would recommend.

Wi
Review №70

Quick service, clean work, and adorable.

Br
Review №71

FastInexpensiveWorth the work

ja
Review №72

Fast and priced well

Is
Review №73

Excellent work, inexpensive, and excellent customer service

st
Review №74

Nice shop, quick service

Ca
Review №75

Good affordable work

Fr
Review №76

They are Fair people.

Ma
Review №77

They are NOT open on Saturday.. I swung by at 11:00 AM so I could make an appointment to have our exhaust repaired and they were closed... So, Im taking my money to another exhaust shop.

Jo
Review №78

Great work

Information
20 Photos
78 Comments
4.6 Rating
  • Address:4618 E Broadway Blvd, Tucson, AZ 85711, United States
  • Site:http://exhaustworks3.com/
  • Phone:+1 520-318-9406
Categories
  • Auto parts store
  • Muffler shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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