We just bought a 2021 Hyundai Santa Fe on Thursday, June 10, 2021. We had an excellent salesman, Javier Cavazis, highly recommend him! Very knowledgeable and people person! Thank you Javier!

Good customer service Id say. Shuttle service is awesome.. very friendly drivers. Pretty quick.. oil change, car wash.

Amazing dealership. Was In and out real quick. Got a good salesman name Dylan. Was not stressful like other dealership. Was happy that I went there...

It has the best staff working in the certified service area and a great salesman

Friendly and fast. Great service.

No help at all.

Great experience buying my Tucson here.

Jamie Bateast was the best sales person you all had!! She was loyal to you guys and was the top sales person multiple times! For you guys to not pay her what she deserves and keep her money especially during a time like this is disgusting!! I would never do business with a company that doesn’t care about their employees who looked out for them!

Jamie helped me with the purchase of a new Hyundai Tuscan. She was such a great help, had a great personality and was not pushy at all. She understood that I was busy and was having trouble making it in to look at cars. She helped keep my visits there short and sweet, and everything else we did over the phone. I really appreciate your help Jamie, you found me exactly what I was looking for!

Mitch provided excellent customer service when I purchased a car for my daughter! Brad the sales manager did a great job as well. DeMontrond gave me the lowest price they could go on the car which was a lot lower than their competitors. The other car dealerships in the area played games with going back and forth on the price.

James anderson is incredibly rude and makes your company look bad. especially since he uses the n word as a white boy.

Great service.

Just bought a car from here and it didnt even take an hour. I went here for to test drive a car I really like and ended up driving it off the lot. Everyone here is so helpful from all levels of the dealership. Its probably the only dealership that Ive been to that does absolutely everything possible to make sure you leave there happy.

Went in the parts department to have a key made for my truck. And the service the employees provide was phenomenal.Hats off to him, unfortunately I dont remember his name but he took care and made me a new key. 👍👍

I GIVE NO STARS!! The worst Service Dept weve ever had to deal with. Do not go here to get work done. Repair we had done after a hit and run wasnt sealed. Which created a water leak in car that couldnt be seen until mold started appearing on the seat belts. After bringing it to their attention there was little care about the quality of work they did and the car sat and they only sealed the work a day before we picked it up. We inspected the car and it wasnt even cleaned and the water was still standing under the spare tire. So it was returned again. All the while we had to use a rental car (which was another issue later). We were rushed to get the car back after completed work since we had a rental. So the overall work done to date was not great. Car still smelled. Paint work and color was off. Window still whistles so by this time were like just give us our car back.... just poor quality of work all around..... So, If you have a problem with the quality of their work they will ignore you and the problem. The amount of calls we made were never return. Weve left messages after messages. We even made a trip to speak to someone in person and was turned away with just leave a message and someone will get back to you. On top of that, they even ended up charging us for all the rental car charges on the car we had to get from returning our vehicle for damage their body shop had done. Which they argued with us on that point and we never received a refunded for. WTH! Dont deal with the hassle we did and take your vehicle to another Hyundai to get repaired....This has no reflection on the Sales Dept. They are a different entity from the service dept. They were in the middle of some of it and they were the only ones that cared about helping us in any way they could. Even the companys response to my review wasnt the best.....

Thank you Jamie! We appreciate your kindness and your willingness to see that all our questions were answered concerning the Colorado.You kept in contact with us but not pushy. You were professional and so easy to talk to. Thanks for all your help.

Bought my RV there

Great service and friendly

Jessie Barona was my salesman. Very good and honest person. I will be contacting him when I ready for a new vehicle. It was effortless buying a car from these guys. I enjoyed my experience. Thanks

Great service! Jesse is one of a kind great salesman help us whit our loan bought 2 vehicles from them, I will highly recommend this dealership ask for Jesse he will make it happen thank so much Jesse....

I brought my 2016 Mustang here for a repair on my door, not only has it been over 5 days but when we went to pick it up it wasnt repaired correctly. The individuals working here claim to be professions but yet cant fix a simple door ding correctly. This place tried telling me that it was done and didnt realize the job was botched. Not only does this make the mechanics or body shop repair people look bad but moreover makes the entire company look very unprofessional. Do yourself a favor and take your car to a different place, do not use the idea of it being a car dealership persuade you. I advise DeMontrond to correctly teach your employees have to make body repairs and do not return a car without it being perfected.

Jamie was an amazing person. She helped us above and beyond. Very professional. I recommend her to everyone. I will see her again.

I am so excited about my pre-owned vehicle purchase at DeMontrond Texas City! Their used car inventory consists of the highest quality selection we have found in our entire search for a used car. I bought a 2014 Camry XLE at a great price! Now I can enjoy the car of my dreams for years to come thanks to the peace of mind that I received with the free Warranty Forever. For anyone who has not heard of this free warranty exclusively offered by DeMontrond, I highly recommend checking it out. The Used car manager Juan made my car buying experience the absolute very best out there. Please speak with Patrick who was my Salesman. He really cares about the interactions he has with his guests. This is definitely the place I will tell all my friends and family to make a vehicle purchase. The dealership location is a little hard to find for people who arent from here I would imagine, but by far the best hometown down to earth experience you will find anywhere. Thanks again DeMontrond!!

I had a great experience buying a 2018 Equinox Premier. Shawn Johnson went over and beyond to get me exactly what I wanted. He is trust worthy and actually fun to work with. He may be the new guy, but a new face is what Demontrond needs. I also really liked the manager Chris. He worked to get the price just right! They are making changes in the right direction at Demontrond. Looks like they have the right people on staff. Good work guys, Im a hard woman to please. Thanks for everything!

Worst place Ive ever had the pleasure of doing business with. To be completely honest would not recommend this place to anyone. Too many things to even rant about just choose another dealership.

From the moment I talked to Juan, manager of pre-owned, on the phone, then meeting him in person, I have never experienced the professionalism & helpfulness that one can offer. Then theres Jessie and Patrick that were my salesmen. They went out of their way, along with Juan, to make me feel comfortable in my decision making. What I really liked about all 3 of them is that they were not pushy at all and their sense of humor made it that much better. We ended up purchasing 2 vehicles from them and I couldnt have asked for a better finance lady than Michelle. She went the extra mile to get us the best rate. I will never go to another dealership to purchase a vehicle and have already bragged about DeMontrond. Keep up the good work guys!

Took my truck in to the service department and Ana helped me out with everything I needed and got me a rental car she was so responsible, respectful, and fast and really took good care of me now she is the only person I will take my vehicles too. Thanks so much.

I was aware Texas City was number 1 in the petro-chemical arena, well as Ive also discovered, Demontrond Texas City is number 1 in customer service! If you want to work with people who appreciate you and not just your hard earned money, this is the place! It seems that there are fewer win-win transactions in life, its nice to know a car buying experience at this dealership is truly a win-win!

Been loyal Chevy girl all my life but hate the service department here. No personality, WAY overpriced for someone who has bought three cars here. I will look for a new dealership with my next Chevy. Too sad it has to be. I have written letters asked for help but falls on deaf ears. I had to write GM to get needs met.

Great experience all around. Excellent customer service. John is a very friendly and outgoing salesman.

I want to thank everyone involved in my latest vehicle purchase at DeMontrond in Texas City. Everyone was courteous, professional and friendly. I always recommend people to buy their new vehicle from DeMontrond Hyundai, Chevy or Mitsubishi.

I really wanted to give five stars but my cost would not allow me.

The service was great and timely. Felt very comfortable and welcome with my visit from the staff.

Jamie bateast gave my mother good services and a nice running car! Thank Jamie your the best!

I was traveling back to Arizona when my engine light came on. I went to a local chevy dealership in Galveston (Classic GMC) where they offered no assistance. The service department lacks professionalism. I went to DeMontrond GMC in Texas City. The service department came out and meet me. I explained what my problem was and he took my truck back and within a few minutes brought it back and said it was fine to drive back to Arizona. They reset the engine light and we left. Compared to Classic GMC they are far more professional and would recommend this service department to anyone.

We were treated poorly at the Ron Carter dealership just down the road so we ended up here. At Ron Carter they were charging us more for the basic model of the elantra 2017 whereas at Demontrond we got the limited elantra 2017 model for a couple thousand dollars cheaper. They treated us well. Also, Jamie was the sweetest! She was not pushy at all in our purchase decisions and was sincere and genuine.

Their collision guys are the best but not as good as their forever warranty 😁🤫

Best car service around. Shout out to JT !!

Originally gave this place five stars and even did a survey online recommending them. Sadly it wasn’t until later I realized things had been stolen from my vehicle during the repair. I originally thought it was “my bad”, that I perhaps had misplaced these items, but knowing I had used them that day (a black coach cosmetic bag full of quality makeup) and my rose gold pink beat head phones (has used that morning from my gym session) prior to dropping off my car.I cleaned my home, turned it upside down, i cleaned my garage, i even moved furniture around hoping each time to find something. I don’t like to come writing ranting angry reports out of emotions and it’s veen a few Since this happened due to not wanting to do that and doubting my own mind, wondering if I had made the mistake. I did not. While service was good originally, I am highly disappointed this japppebd and will never be back. Like most people do, don’t leave valuables in there. Thankfully i had removed my weapon from the vehicle and should’ve hsve apparently done the same with my makeup and Gym bags.

My sale person Jesse was very help with explained and assisting me through the whole process. Thanks

Jessie in used cars was so helpful! Please if anyone is looking to buy a car, I would highly recommend Demontrond and ask for Jessie!!

Don’t waste your time taking your car here for repairs or anything for that matter. If I could give zero stars I definitely would. They are completely unprofessional and seem to lack communication skills with each other because I took my car in to get an issue looked at and instead they change my oil that had already been changed not even 2 months ago, and that’s not even the worst part they only put 1 quart of oil back in my car. My car takes FIVE QUARTS OF OIL. When ask why this happened nobody knew why. Which brings me back to no communication. Please do not reply to my review as I do not want to hear it. I don’t understand how this business is still afloat due to all of the bad reviews I have read. And they all have to do with the service department.

Awesome awesome staff at Demontrond in Texas City Tx. My very knowledgeable and professional saleswoman was Jamie Bateast she went above and beyond and I walked away with a smile on my face and a beautiful Chevy Equinox. I recommend anyone to go do business at this dealership and ask for Jamie. This young lady is great and will change your perception of the car buying experience. You will get a quality vehicle and staff. Thanks Jamie you are awesome.

Great service !!! Highly recommend Jesse great salesman very profesional he should be a manager takes care of business...

Tommy and Dwayne are the most knowledgeable and efficient in the service dept.!

Took my truck in to have the right front speed sensor changed they change the one on the left side charge me $300

Took my vehicle in for repair. Took 2 weeks instead of original 1 week. When told it was ready. Large size paint drippings & plastic cover on side rail was not attached properly. In addition to this issue, latch on door no longer working properly. Which when I dropped my vehicle off for repairs it was working properly. Addressed my issues and picked up the vehicle the next day. Still having issue with door latch. Brought it back again. Was told after 2 hours of waiting. To take it to the dealership I bought it from to see if my warranty will fix it. If not bring it back and they will cover the cost & fix it. Outraged! Shouldnt have to run around to fix a problem that occurred during their repair service. Will file complaints with insurance company and BBB. Extremely dissatisfied with their service.

Horrible experience!!! Beware this shop!! Long story short I have an expensive truck and I take pride in it. When it was damaged I took it to them because they are a preferred shop. I took it to them and they did terrible work. I TOOK IT BACK THREE TIMES AND THEY NEVER FIXED IT RIGHT!! I finally took it to Bill Fogle and they fixed it right the first time. DeMondtrond has a terrible body shop. Stay away from these guys!!!

Service is the best and time efficient! TJ was incredible!

Very nice waiting area with fresh hot coffee.

Jp was one of the best salesman to work with. Buying a car is stressful and dreadfull well JP kept his word from the very start of asking me wants and needs. Our next car will be with JP and any after glad we walked in Demontrond this morning.

Do Not wast your time or money here. My Geico Adjuster suggested I bring my vehicle here for repairs. I was in a car accident two months ago and I still dont have my vehicle. They tried to give me my car back two weeks ago and I only had it for a weekend and I had to return it. My car drove terrible it was making an embarrising squeeking and popping sound. I asked if they even test drive their vehicles to make sure its driving properly before they return them to the owner and they said No. Now Im being told that the repairs needing to be made to fix the issue wont be covered under my insurance because they believe it wasnt from the accident. My car was driving perfectly fine before my car accident and I expect it to be returned to me the same way. I am a Insurance Agent who sells Auto and Home Insurance and I am very Familiar with the process of Claims and repairs and I will Never recommend this place or even Geico Insurance now due to my experience. This whole ordeal has been very stressful and a waste of time. Now I have to take my vehicle to another repair shop for them to file a supplement repair form on my insurance. Ive left several messages for Anna about when I can pick up my car and still no response back. Im sure my car is just sitting in there parking lot right now and they dont even have the common courtesy to call me to pick it up.

If I could give ZERO STARS I would. I have NEVERRRRR had a good experience with this dealership but I keep coming back because I purchased my car here and to keep my warranty, I have to have work done here. After this last DISASTER I am done. My inspection was done on the 8th and yesterday the 13th my car almost OVERHEATED because there wasnt any water in the reservoir. How is that possible if fluids are topped off as needed?????? I do not care about that warranty. Ill be taking my vehicle somewhere that have mechanics that GIVE A S***.

The best place in texas for service and sales.

Possible the worst experience Ive ever had with a body shop. If I could give a negative star, I would. I figured being a Geico certified body shop, the two companies would have their act together. I would suggest another place to take accident claims and pray its not with a Geico insurred motorist.

Wanted to let everyone know what a great experience I have had with DeMontrond and Colin Flynn. Everyone here has been great and wonderful to work with. When you are lookng for a car, suv, or truck come to Texas City and see these wonderful people.

Made a appointment and still waited 1.5 hrs for oil change?

They put parts on your vehicle without asking your permission first come in for an oilchange walk out paying 164.00

Was not updated daily like I was told. Had to call and get updates. Had car for almost 3 weeks, when was told about a week and 1/2. Heard same excuse each day as to why it was taking longer. Not a great experience especially since theres no loaner car

No comment because none of it will be good.

They took care of us thanks james

Very professional and quick

Dont work here they have a High turnover.

Fast service.

Great service!

Great service

Theyre very friendly.

Too notch service !

Very Disappointed!

Good

Awesomeness