Good service when you can get the parts, please dont be looking for a catalytic converter

My son was recently hit buy somebody who maybe forgot to stop and and share is info but maybe he was in a hurry Thank god for insurance .....So we took his car to DeMontrond Collision center Texas City !! and i wanna give a Shout out to the Paul /Jody for the excellent Job as well as your team So thank you for putting my sons car back together and making it look better than it was before the accident !

Good techs

Kept me up to date and had my truck clean and ready before the due date.

Paul was awesome! I love the up to date communication and ease of connecting with Paul with questions. I am highly satisfied with the time it took and service!

I am very satisfied with the work on my vehicle

Addendum: I want to reinterat. My experience with Paul was very professional and he kept in contact he definitely did his job. The ones that actually had the hands on my vehicle are the ones my husband and I are upset, because they are ones that put my life in jeopardyBy not putting my car bumper together. Therefore if I would have picked my car up to go out of town for evacuation due to Hurricane Laura that would have been the worst experience. I totally believe in customer svc. Paul did his C.S. duties. I was then charge on my credit card. Paul keep on keeping onThanks

Excellent Collision Center. Jody always takes care of our Collision needs.

When I got my 2017 Mercedes Benz c300 back from them it had a code which the collision guy paul told me he didn’t know what it was and to take it to the Mercedes dealership, so I did only to find out I needed a battery because it had been run down, so I got with StateFarm and they said they wouldn’t cover it even though it was their choice that I took it to demontrond, now I’m stuck paying $250 for a new battery, I’ve learned my lesson DO NOT TAKE YOUR CAR TO DEMONTROND

Thanks to Paul who communicated throughout.Outstanding service.

I dont recommend going to this collision center. Staff was unhelpful and seemed to just tell you what you want to hear but couldnt deliver when its time to pick up your car. The pick up date was changed multiple times and i would have to call them to see what was going on. I dont think that i received a single call from Paul. The first time i was told to pick up my car the bumper was put on lopsided and the body work was garbage. A month later i got my car back and the body was now good but the wiring for my trailer outlet was damaged and no longer worked. When i told Paul about this he said he would have to charge me to fix it if he looked at it and thought it wasnt something they did. Sounds more like ill fix it and say it was your fault and make more money off of you. I didnt go back after that my neighbor and i just fixed it ourselves and called it a day. It probably would have been another week before they would have got to it anyway. Just save yourself the TIME AND HEADACHE and go somewhere else.

Great and timely repairs. All of the staff were customer friendly and helpful. Paul Reyes was over my repairs, I would 100% refer him and DeMontrond for use. If I have a future need for their service I will return be a return customer.

We made an appointment to have our car done. They had it for 10 days before starting. We had to call them and they would not return calls. They also broke parts on our car and said they would call us after they ordered them and they came in. After waiting 3-4 weeks we gave up and went to a better place.

They did a fabulous job on my vehicle, they were quick and super helpful. Thanks Jody!

Paul Reyes is the man!!! He took care of everything for me, answered my million and one questions and made sure I was taken care of!! If you want to do business with HONEST people, call Paul Reyes!Thanks again Paul - Be blessed!!

Do not go here! We had taken a vehicle here to get some minor dents out. There was no communication from them. I would have to call and rarely reached them. Paul and his associate were very short and unhelpful. The worst part is they had our vehicle for 3 weeks and didnt complete it. They actually broke parts on it and didnt fix it. I contacted our insurance took it somewhere else and it was completed in 3 days. Avoid this place at all costs.

They do excellent automobile body work

I was truly happy with the service

Paul reyes is just the best guy in this facility that will help you with all your needs. Answered all my questions even helped me out after I picked up my truck from him on trying to get some other things fixed. Dropped off my 2016 Silverado z71 on Monday 1-27 and he had it ready for me by Friday 1-26. That men and answer when I called in to check up in my truck and even helped me with the insurance things that I dint get. Thank you very much Paul hopefully I don’t ever have to come again but if I do ever have onother vehicle that needs repair, I will bring it to Paul for sure.

They bent over backwards for me. Great place.

They had my car for almost three mouths they don’t have no good customers service and they tell me different dates that the car will be ready

Very good service.

Service rep would never return phone calls. We ended up calling State Farm and found another collision shop.

My husband had his brand new truck about a week when he was rear ended. They took care of everything and now you would never know anything happened. And they used replacement parts from Chevrolet instead of aftermarket.

They did not finish our truck. They took forever and would not communicate. It was a huge waste of time for us.

Service