Extremely satisfied with the deal we got, Andrea helped us pick the right set and we couldn’t be happier, I recommend it 100%

Andrea Groce the saleswoman is one of the best sales persons we have ever met. Every buying at Mattress Firm is a definite good experience. 4 thumbs up!

Great buying experience. Andrea was extremely helpful and professional.

My boyfriend and I came here just to look at the prices and see what bed would fit us the best, price point and firm/softness. Dan helped us from the start and helped us find the bed that worked for us the best. Very helpful and very clean store. Couldn’t have asked for a better sales person, thank you Dan!

We walked in with a good idea of what we wanted.Robert was outstanding. He was not pushy with the sale. The mattress we were looking for was not available on the sales floor. He showed us another;Which was a step up. Melina and Andrea Worked with us and we got a great discount. We are now using our 120 day test period to confirm this is the mattress for us. Thank you Robert, Andrea and Melina. You guys are the very best!

I was hesitant at first about coming to mattress firm after a bad experience and my gut was right. Mattresses on sale are the rejected ones. So I bought the one with the slight inch to long. Its all good. No hard feelings. Just wont return to this company. Of Note, the sales lady was kind, courteous and very professional. Only good experience Ive had from mattress firm.

Frank was very helpful and friendly and we’ve used this store for three years. Other than one delivery mixup years ago the service is great and fair. The warranty exchange process was surprisingly simple.

Daniel was great! He was extremely friendly and knowledgeable. Making the purchase and setting up delivery was a breeze. Would highly recommend it.

The experience was nothing but helpful service with no pressure on buying anything. Dan helped us with every question we had and offered insight into things we didn’t even think about when it comes to buying a good bed. Totally recommend coming here if you’re looking for a mattress/frame.

Daniel the salesperson help me to decide which mattress that I am comfortable with and I was awe that he know sign languages to communicate with me because I am deaf and I cant read lips when everyone is wearing mask. I was so happy. He did a fabulous job.

This is probably the worse shopping experience I have ever had. After walking into the store to test out mattresses, we were approached and informed about the 120 day return policy on mattresses if you are not satisfied. This was brought to my attention because I was deciding between two. It was positioned to me as having no charge associated with it. I was still undecided and the sales associate offered me two pillows for free with the purchase. So I decided to purchase the mattress because of the 120 day no charge return policy and the two free pillows. After applying for the financing and filling everything out, the sale associate tells me he can only do buy one get one free for the pillow because I picked out an expensive pillow. And that I would have to pay $130 for the first one. To which I declined and said then I’ll just take a single pillow. He then told me he couldn’t give me a single pillow anymore because of the cost. And I said okay. Then can I just get a small discount off then. He said no. I decided to go forward since I had already completed the financing, but I was extremely disappointed and told him he shouldn’t have been dishonest because that was the only reason why I decided to purchase the mattress in advance of my moving date. I received the paperwork and was ready to leave when I saw there’s a 10 percent fee if you decide to swap the mattress out. I told him that he said there was no fee and then he explained why there’s a charge because people have to come and collect it and it has to be washed and sold as used. I explained that it makes perfect sense and I understand, but shouldn’t have been told there was no charge. I was disappointed in the positioning and service and decided to return the mattress on the spot.

Melina was amazing. she has a great personality and was very caring. she had interest in what type of bed we wanted and made sure we were happy. she should win sales person of the year. she has a fantastic personality. she made mattress buying a joyful experience.

I needed an item quick but the item was not avail at the store but James Bauer called other locations and located the product and is having it shipped next day. Amazing service!

Frank was AWESOME!!! Very patient and explained everything very well.Great service!! :-)

The service was excellent, very clean and efficient. I found everything I needed immediately for a great price! I recommend it for anyone who hasa lower budget but is still looking for great quality.

Dan was awesome! He got us in and out in no time. He listened to my needs and offered the product based on those needs. He was super easy to talk to and the transaction was quick and straight forward. Thanks Dan!

Frank was Amazing,Delivered great customer service and very patient.Thank you Frank cant wait for our new Mattresses.

I had a great smooth experience with mattress firm and the employee Dan, he very polite, knowledgeable and helpful with everything from when I first walked in the building. Amazing experience and great deal today very happy with my choice and the company and employees apart of this experience.

Outstanding sales rep. Very good customer service. Love the bed.

Daniel is exceptional in his knowledge of all the various mattresses, box springs, and bases. He is very polite, courteous, and helpful. Pleasant shopping experience!

Andrea was super helpful and friendly. Great experience and couldn’t be happier with our new memory foam and adjustable frame. Definitely worth it to stop in if you are looking for an awesome sleep.

I just received one part of my order, but the people who came to delivered, they a very helpful, niece and I am really satisfied. I recommended

I came to look for an adjustable bed. I had looked at other places but the cost was too much. My son suggested we stop at this store and I was greatly surprised how accommodating the sales person was and worked with me so I could afford my bed. I recommend this store highly. They have great deals!

You all always do a great job, have knowledgeable and help staff. I recommend all my friends to shop with you!

Good price. Very friendly staff. Easy transaction.

Customer service was beyond our expectations. AMAZING! Very informative and not pushy at all.Highly recommended.

Bought a mattress and were happy with the service. Customer service by Melina was great no pressure. Thank you Mattress firm

Came in with my husband to get a mattress and was assisted at glance by Frank! We came in not knowing exactly what we wanted in a mattress but gave him situations of exactly what we did not want in one. He assisted us with providing many different options whether it was firm or medium and eliminated mattresses to our perfect fit which even happened to be at the best price! He was very helpful and even added on other accessories such as the bed frames and cooling pillows that we ended up purchasing as well. Definitely well trained and very helpful!! Definitely deserves a raise or some time of recognition!

Came in last Saturday George was super helpful in showing us all of the mattresses. Andrea was great as well. We had our new mattress delivered the following Saturday on a timely basis. Very nice staff and great customer service and convenient location

My girlfriend and I walked in to just feel the different support systems of mattresses available, we ended up buying a king for the price of a queen due to a sale, as well as a power base and got delivery less then 24 hours later. Overall the customer service was excellent and not pushy in the lease. Thanks again!

Walked in this place on a whim just to take a look and was met by Andrea .. Very friendly and super helpful and she made my sale super easy... walked out with what I wanted in just a few minutes.. Great Experience!

Dylan, the salesman at the mattress firm on 136th in plantation, was absolutely amazing! He was very patient and very helpful. He didn’t hesitate to answer all my questions and show me all my options for the target price range I gave. He was very knowledgeable and had a great personality, which gave me more inclination to purchase at mattress firm. There was a variety of choices and he was able to narrow it down without overwhelming me. Thanks Dylan!

David did an amazing job with providing us excellent customer service and ensuring we were 100% satisfied with our purchase! We are extremely satisfied and excited about our new purple mattress, adjustable bed frame, sheets and pillows! Everyone in the store was extremely friendly, pleasant and helpful!Thank you!! Mike and Charlene

This is the best, and only place, anyone should buy a mattress. Donovan helped my boyfriend and I find the perfect mattress for us, and it took over an hour. He was extremely patient with us, informative, and even made our shopping process fun! We worked with him back in September, but at the time we didnt have the funds to afford the mattress we wanted. Donovan wrote down the original price for our mattress, and the promotional price during the month of September. It wasnt until the end of November that we actually went to buy the bed. Tony helped us this time, and gave us another great shopping experience. By the time we actually bought the mattress, the promotion had long ended, but Tony matched the promotional price anyways. He also worked out some deals on pillows, box springs, and the bed frame so that we could comfortably afford our new bed. We now have the PERFECT bed, we sleep like babies, and we rest assured knowing that the staff at this Mattress Firm Location are helpful, honest, and patient sales personal. There are no gimmicks here, they help you in anyway that they can... and thats hard to find these days.

The associate Mr. Guillermo Castrillon, that was working at the store, was very helpful, took his time, and didnt pressure me in any way. this has been one of the best mattress buying experiences Ive had in a very long time

Excellent costumer service. Thank you Andrea (Cous) for your time and help, it was a pleasure doing business with you. In and out in less than an hour with a great deal. 100% recommended

Dan was amazing! Very personable and worked with us! Great place!

Andrea and Ashley were great! We never felt like we were being pressured into buying anything and Andrea stuck with our budget and got us the best deal possible! Definitely recommend checking them out if you are looking for a new mattress!

Frank Serra was a pleasure to deal with. Great experience.

Very quick and easy! Dan was great and was very helpful!

I puchased a couple of beds from this Mattress Firm store and had a great experience. There sales representative Marc Hollander was very knowledgeable, customer service friendly, and is very understanding to the customers needs. I will definitely refer my family and friends to this store and have them speak to Mr. Hollander to assist them with there bedding needs. Thank you.Just purchased another bed from Marc Hollander (Oct 1st, 2018), once again Marc was excellent with providing me with the bed that fit my needs for a good nights sleep. I will continue to shop for my bedding needs through Marc and continue to shop at Mattress Firm. Thank you again for providing excellent service.

Andrea was excellent and very informative about the product. She was really concern about my waiting time. I had a really good experience buying my mattress

Manager was honest and thorough. It was a good experience

Great service, wonderful sales people. Next day delivery. Good price. Easy to work with.

Great service, really good products at really affordable prices.

The young man that helped my daughter and I get what we looking for was phenomenal! I would recommend his services to everyone I know. He went above and beyond.

Friendly, great customer service. Affordable prices, ask for Mr. Andrews. 100% satisfaction!

Dylan was very knowledgeable and helped mefind the perfect mattress and have me a great price with the 4th of July sale. Andrea was also there and provided me helpful feedback about purchasing the right bedding to fit. Overall, great experience

This place is amazing. Stanley is the man and can handle any question or issue. I was in the store and he handled 6 different people without an issue and made you still feel important. I would definitely return.

Excellent customer service from Andrea. She was knowledgeable and professional and dealt with us in a friendly manner that made us feel comfortable doing business with Matress firm.

Marc Hollander thank you so much for helping my boyfriend. You did everything possible to give him a great price on the mattress set. Very friendly, good quality service, and I would recommend you to anyone.

I first would like to say that shopping here today was very pleasant, and I did not feel pressured. Francisco and Marc were truly professional and really worked with me on what I was looking for. Selection is great, but these two guys make the store wonderful!

Great customer service! Dylan was very helpful and answered all of our questions about purchasing a mattress. Highly recommended!

Andrea was wonderful and really took the time to explain how the adjustable base worked and gave us her unbiased suggestion on which mattress would be best for our sleep styles.

If you visit this location, speak to the Marc Hollander. He helped me and my wife pick a new mattress from scratch. We shopped at the store for about two hours and literally tried all the mattresses in their location. Marc was patient and extremely knowledgeable and helped us pick the right mattress for our needs. He is not like other companies were salesman try to push you anything just to meet their quota. In the end, he got us a great deal with a bunch of extras. Thanks a lot, Marc!!!

Great service, Im very satisfied for the information.

Great expirience! wonderful customer service, awesome deals & pricing. We love love our new beds. Thank you so much for a fast, friendly & easy shopping experience. Highly recommend this Mattress Firm!

Excellent attention by Mrs. Andrea Groce, 100% recommended, quality guaranteed. The best option to buy your bed and mattress.

Marc was very helpful making sure we got the best mattress for our needs. He gave us a pretty good deal too. Frank was also very nice!I would highly recommend buying at this store.

Andrea Groce, from this Mattress Firm location provided me with tremendously excellent, knowledgeable, caring and friendly customer service. Truly a great standard bearer!

I went yesterday with my girlfriend Thank you so much Andrea Groce for the attention and help us 100% recommended the best option to buy a mattress 🙂

Great support to choose the prefect mattress for us!!!

This mattress firm really meets your needs. They spend time with you to find what fits best for your comfortability as well as your wallet. Thanks Andrea for such great service. We appreciate the bed!

Marc the seller from the store was so helpful since it as my first time mattress shopping. The service was amazing, individual services was delightful. My husband and I recommended to anyone who is looking for amazing new mattresses

Daniel Berry was a very nice guy and helped with all our questions

I highly recommend going to the store their customer service is incredible. They have the best prices in town.

Marc has helped us with our mattress purchases a couple times now and he is such a pleasure to work with. He always does his best to get us the best deal possible and he is so friendly, funny, and made our whole buying experience a pleasant one! Gotta ask for Marc!

We got a set of mattress, our seller Marc Hollander was excellent. He went above and beyond accommodating our needs. Marc is very knowledgeable, professional, and caring. we are very happy with his service and with our mattress! Juan Alba

I cant remember the managers name, young good looking black man, he was completely awesome!! found us the perfect mattress for a great price! This is by far the best sleep Ibe ever had and this guy was so patient with us, took us awhile to find the right one. Thanks!!

After shopping in IKEA, I decided to stop at this place and start talking to Ashley Bugarin they sales rap and I had immediate connection. She did everything rite,Meet and greed, Irresistible smile, presentation of the product, rite way doing pricing, and final closing!She can start selling actually new Mercedeses!I forgot to ask some details on warranty polices on adjustable frame, if anything good happens technically with it, technician will come to my house and I don’t have to carry this bed back?But I’m very happy so far let’s see how delivery and installation will go😎

Ashley took great care of us and made great recommendations. Very professional and such a great experience. Definitely happy with my purchase!

Just bought my new mattress with the amazing miss Andrea. Exceptional customer service and great prices. Recommend to anyone!!! Can’t wait till it arrives 😴😴😴

Best experience ever! Frank and Marc were very helpful in the process of choosing mattresses for my family. This is my second time buying here and will keep coming. Check this store, you will leave happy!

Great customer service. Andrea was our sales representative, shes wonderful, patient and knows your items.

We were very pleased that we have purchased a mattress from this store. Everything was very professional from the moment we walked into the store until they delivered our mattress. Thank you Mr. Marc Hollander for such a great experience and for making a mattress buying process a breeze.

Frank was very knowledgable and attentive. Fast delivery. After shopping around at several other places this was one of the best customer service experiences we received. Highly recommended.

Andrea was amazing! Her knowledge and patience was perfect and I did not feel pressure to purchase. Best experience in a long time.

Great experience, great people, great matresses and great everything. Sooo happy. Thanks to George and Andrea. Great service!

Received excellent customer service with Chris. Very knowledgeable about the item. Good prices for the money. Definitely recommend this store and location.

Great experience at Mattress Firm, Marc,was a huge help in finding a mattress to fit my sleep habits, great prices and very pleasant to work with! I would recommend Mattress Firm to all my friends. Thanks again Marc :)

I came into the store 30 mins before they closed. From the front door they was welcoming and warm and was helpful from the beginning. The promised to get me a mattress and they did. Stan and mark are a God send. Please go and visit them you won’t regret it

Andrea and george are AMAZING employees! they worked with my mother and i they were so helpful (:

Harold was a great salesman and very knowledgeable. He was very patient with us, had wonderful service

I loved the experience here! Andrea was extremely helpful!! This is my first time buying a bed. I’d definitely shop here again!!

Great store ! Marc was very helpful and got the best price possible for me in my time of need. Definitely recommend coming here if you need a whole set. Reasonable prices!

I had the best experience buying my first mattress here at this location Andrea was by far the Best giving me different options to purchase my ideal mattress! & they have awesome prices!!!

Working with the sales associate, Andrea, at the IKEA store was a pleasure! She worked with me to get the most out of my buying experience. I cannot say anything about the mattress I purchased yet, the Alcove, as I haven’t received it yet, but the buying experience was great!

Amazing service. Went above and beyond to help me find the mattress I needed. Ask for Andrea or Jose. You wont be let down

Walked past here not even thinking of buying a bed. Saw the great deal in the window. 0% financing. No credit necessary. King bed for queen price. Who could pass that up??? Walked in and was greeted immediately by Jose and Andrea. Andrea sold us.... $43/mo -36 months for a queen bed with an adjustable vibrating frame. Seriously?! Wasnt sure about everything. Thought wed think it over. Went to a few other mattress stores closer to our place. They didnt sell it like Andrea and Jose did! They made us feel at home when we were testing the beds. The way they explained why we needed what we do (work all day on our feet) rather than just trying to get money out of our pockets or trying to sell us the highest priced stuff. They sold us on what we loved felt comfortable. Literally 4 other mattress stores later, called Andrea and ended up back here same-day 20 minutes before close. Just signed the papers. Gauranteed delivery tomorrow between 4pm and 10pm

Great experience, very friendly staff! Greg spent a lot of with us and made some great recommendations. Additional bonus- snacks and toys for the kids.

Had a great experience! Marc and Stanley were helpful, professional and knowledgeable. We are very happy with our purchase and the quality of customer service.

I would like to thank Andrea for an excellent customer experience. Andrea is very knowledgeable, she answered all our questions, came up with valuable suggestions and helped us a lot with the purchase.

Excellent Service! Marc Hollander has the right expertise to find you the perfect mattress. Very good pricing!

Marc was friendly, knowledgeable, and very helpful! He definitely made our experience memorable and we will return to this store for any mattress needs in the future.

Mark and Stan were helpful and took their time to show us the different mattresses within the price budget. They went above and beyond their job description and expressed a caring personal relationship, rather than that of a salesmen to clientele.

Joe was very helpful in helping me choose the right mattress! I recently just moved here and he reassured me that I would find the right mattress here. He was right! Thanks again joe for your help and patience.

We had a wonderful experience! Marc did a great job. I recommend this unit and Marc as a seller

Excellent explanation of styles differences and very friendly.

The people were amazing! I couldnt have asked for a better experience looking for a mattress!

Andrea was wonderful, helpful, upbeat, knowledgeable and patient. Paul is also a wonderful employee and incredibly helpful. Thanks so much,Lisette and Jeffrey G.