Good prices on quality scratch-and-dent merchandise. Mario was helpful with time and information on refrigerators. He made an effort to help us find the refrigerator that best met our needs --quality, price, style.

Purchased a mattress set 5-16-2020. They said it would be delivered the following Wed. Called to see what happened. I was told they were waiting on box springs. I was not informed that at the time of purchase. If I would have known at the time of purchase I would have taking my business elsewhere. I called back every week for the next few months. NO box springs. Every time I called they were coming the following week. That week never came!! I finally decided not to wait any longer. The last week of June I decided to go to the store so they could refund my money. I went on a Saturday. I asked the manager for a refund. I paid $384.50 total. At first he said he would give me my money back but only $20.00 because they already delivered me the mattress. I told him that wasnt true and I wanted my money back. We got into a screaming match because he said he so many words that I had the mattress with No box spring. Another worker came from the back and he was talking to him in another language. He was very rude and disrespectful!! I had to contact the police. The police officer came and I told him the situation. The police officer asked him if the items were delivered did I have to sign anything stating they were delivered. He said yes and the police asked where was the paper. The manager stated it was at another store. Never knew they had another store. When you go online it only shows the address for this store. The police officer asked when could he have the paper. The manager said by Monday. I told the police officer I never signed any paper because it was never delivered. If he comes with a paper it was forged. The police officer told me to come back on Monday and if he couldnt present me with any documentation to call them back and I would to file charges and go to small claims court. I went back to the store on the following Monday. I was not greeted by the other worker. He called the manager out. He didnt apologize and never made eye contact. He asked for my card and refunded my money. He stated it would take 3 to 5 days to be refunded back to my card. He didnt say sorry or have a nice day. This was the worse experience ever!! BEWARE!!

No prices posted for appliances. When you ask for a price, the woman in the shop has to make a phone call to someone else to find out the price. Magically, the price we were given after waiting just happened to be at the top of the price range we said we were looking for.

When I went there to shop Only had 2 washes in one dryer

The mattresses stink like cigarettes

Very good attention from the boy Mario and a very personalized attention 😊

All very well 👍🏻

I loved shopping with Luxury. The best attention and customer service

Excellent service, recommended 100%