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Burnt Mills Auto Body
10753 Columbia Pike, Silver Spring, MD 20901, United States
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Burnt Mills Auto Body
Comments
EM
Review №1

I love these guys. 3 years ago they took the time to find me a replacement door for a flabby compact, charged a fair price, kept me informed,, answered questions, returned a clean car and never once seemed condescending to mature female customer. Rock on.

Di
Review №2

This is the most amazing place to have your car worked on. Bill explains everything he did to your car in details. The prices are reasonable and the customer service is excellent!! Take your car and you will never be disappointed. Thank goodness for this place.I would recommend it over and over again.

Da
Review №3

This place is awesome. I stopped in sporadically because I needed some work done. I am new to the area so didnt have any reference on where to go. Burnt Mills did not disappoint. I am extremely pleased. They have earned my business. Thank you.

fr
Review №4

Had a pleasurable experience with this shop and Estimator named AL .Al performed the estimate and setup everything. He actually reminds me of my favorite TV star in the 80s Tom Selleck. **********

Er
Review №5

They take care of me every time at a good price.

Mi
Review №6

I’ve always had a good experience with them. Fast service, friendly staff and I never feel like they’re trying to rip me off.Parking is pretty minimal so it’s best to get there before 10am.

La
Review №7

This guy is the rudest. Dont waste your time.

jo
Review №8

I really Appreciate the service and extra effort. My car runs better and looks better than ever!!! Thank You BURNT MILLS AUTO SERVICE & BODY. Bill Wise is a Master with cars and explaining all requirements needed for preventive maintenance.

An
Review №9

Nick is an honest mechanic, runs a good shop, and doesn’t overcharge...and it isn’t easy to find all 3 of those at one garage. What’s more, I know they genuinely care about running a good business and being decent people. When my Subbie’s timing belt randomly broke and I had to say goodbye (after 10 years), Nick went out of his way to try to find me an engine. When that didn’t work, he put me in touch with a good recycler so I could at least get something for it. Through all that, Nick and the guys there were sympathetic and understanding. I really appreciated it and they’ve got a customer for life.

Fr
Review №10

Great family-owned auto repair and maintenance business. Ive been taking my cars, my moms car, and my kids cars there tor over 20 years. Nick ( service) and Eric (repairs) are really good. Highly recommended!

Ka
Review №11

Absolutely recommend this place!! They are so polite, nice and helpful. I worked with Eric and Nick, Ive been here twice with my busted up vehicles post-accidents and their standard of service is 10 out of 10 every time. Very decent people, excellent service. My cars have always been returned to me looking good as new! Extra points for detailing my vehicle before returning it to me :)

Ti
Review №12

Always steered right by these guys.

Jo
Review №13

I chose this place based on their great online reviews. The nearly 5 star overall for this body shop reflects my experience.They took my information and walked me through what the next steps would be and scheduled my car for the very next business day (Monday morning). They also informed me which Enterprise location I should use for pick up and gave me the direct phone number.The front bumper looks brand new and they washed the car as well.I highly recommend this place.

R
Review №14

Offering expert auto repair/maintenance service. Characterized by exceptional HONESTY and INTEGRITY. Highly RECOMMENDED!!

Ma
Review №15

This place is astoundingly terrible. I went there to get my car looked at since the check engine light was on. The man at the reception said that they were booked today and to drop off the car tomorrow. A reasonable statement and the next day being a weekday I asked how long approximately will it take to look at the car since I would need to take time of work. This is when things turned weird. The man promptly informed me that they could not help me and that I had to go. He went on about how I was in too much of a hurry and was telling him how to run his business. As I stood there surprised a fellow receptionist informed me more politely that they couldnt look at my car now and that I should leave.The whole experience was strange and left a bad taste. I wouldnt advise anybody else to go there.

Da
Review №16

These guys are the best. They take the time to explain what they think the issue is,what they think they need to do, and how everything works. Always feel comfortable we are getting quality work and honest fair prices.

St
Review №17

Our family was referred to Burnt Mills Auto from a close personal friend of ours whom have dealt with their services and staff. My particular auto issue wasnt clear-cut and required some troubleshooting. Not only was (Billy) able to communicate to me what the possible causes were, but also what I should consider service-wise to prevent further issues (and cost), in the future. Quite the contrary, of what you would expect from typical Auto repair shops. Their communication, professionalism, timeliness, and affordability greatly exceeded our expectations. I never felt that I was left in the dark, nor surprised with the outcome. They even gave us guidance on how best to position my wifes car for a trade in. Our experience was overwhelmingly positive, and we left with an enormous feeling of relief not generally associated with car trouble. I highly recommend anyone considering Auto Repair/Body work and couldnt be more pleased with their service.

An
Review №18

I was referred to Burnt Mills AutoBody to repair some window damage to my vehicle. The work was excellent!! Everyone there is extremely professional and helpful. They dont overstate the problem or try to inflate the cost. They were very helpful with my insurance company. I told them I would refer my friends and as fate would have it, someone hit my car less than a week later .... Back to Burnt Mills I go .... (happily, I might add!!)

De
Review №19

My daughter took her car in for a repair estimate and Eric worked hard finding affordable parts and creating a full estimate for her. In his honesty he said the damage wasnt worth the repair. Having a business that truly puts customer service first instead of just taking your money is definitely a trust builder.

Ga
Review №20

Great service! Staff is friendly, they have great customer service. Very knowledgeable and honest about pricing. Costs are very reasonable. Ive gone here a few times for body repairs, oil changes, second opinions, etc. I always walk out very please. Theyve done work on my car when other places wont. When it comes to cars these guys do it all.

Cy
Review №21

Best and most dependable auto care around! Fair pricing with integrity. Would not go anywhere else! They have earned my trust and I will always recommend them to anyone who asks for repairs.

Ei
Review №22

Very professional. Excellent quality work.

ne
Review №23

Good service and nice people

Mi
Review №24

Ive taken two of my vehicles there over the years and they are consistently nice, honesty and easy to work with.

Ca
Review №25

Burnt Mills body shop did a great job with my car. They got the job done in a reasonable time. What I liked the most is that they went the extra mile and returned my car nice and clean inside and out. Very good customer service definitely recommend this body shop!

Ke
Review №26

Great job as always! Go to Burnt Mills to get anything fixed or maintained on your car. Ive been going there for over 15 years. Never a bad experience. Always fair prices too!

Ja
Review №27

Best body shop Ive been too ! Very quick but good work and efficient! Would definitely recommend them and use them again!

Ma
Review №28

A good old-fashioned local auto repair shop. Ive taken cars there for both auto body and engine repairs. Good service and fair prices.

Ge
Review №29

These guys are great. This is the second time I have used them for repairs. They do a perfect job and their charges are very reasonable.

je
Review №30

Explained everything on the estimate completely. Felt very taken care of.. All my friends will hear of this Great Service Shop.

Aa
Review №31

Ive been taking cars to Burnt Mills Auto for years, They are consistent, honest, and reasonable about pricing and repair options. They even catch problems other shops only treat the symptoms of!There is a good reason their lot is full to bursting, they are simply the best, everyone knows it and takes their vehicles to them!

ry
Review №32

I had them fix a cab corner and replace my bedside on my Chevy pickup, the procedure was performed in a timely fashion, the bill was reasonable and the staff did a great job of walking me through the process in a way that I could understand. Paint matching was excellent as well, I could not even tell they were there

Da
Review №33

This place has been around for many years and thats because they do top-notch work and have a very professional and friendly staff. They are located directly off of Colesville Road right past the dam.

Ad
Review №34

You may have to wait a little longer, but it was worth the wait. Car looks marvelous!

Ka
Review №35

Really great place. Perfect repair and excellent costumer service. Top notch!

To
Review №36

Top quality work, friendly atmosphere, reasonably priced service. Not surprised that theyve been at that location for over 60 years.

Ha
Review №37

Good job .

Ma
Review №38

Ive been using Burnt Mills Auto Body for years and, consistently, they do a good job taking care of my care for a reasonable price. More than this, I never feel like theyre trying to take advantage of a situation or otherwise.

Ki
Review №39

I had an excellent experience here. Great service and quality work.

Li
Review №40

Eric did exactly as he promised...beat anyone elses price...did a great job and in a timely fashion.

Ma
Review №41

Great service, quality work. Not great with time estimates for completion of work.

Me
Review №42

They do great work and get it done in time.

Ad
Review №43

They did good work, they were up front about pricing and they didnt try to do extra things that cost more. They were friendly too.

WI
Review №44

Wish I could get a job there. Fantastic staff!!

pj
Review №45

Bill and the B.M Crew are the BEst! All of needs taken care of!

Gi
Review №46

Superb service!

st
Review №47

I ordered an 8oz bottle of ALL metal polish that they advertise d on amazon,they sent me a 10 oz bottle of hot rim polish for chrome and aluminum,they falsely advertise items they dont have and then send you something else and hope you dont complain.they are a family owned business of idiots and crooks.

Pe
Review №48

Lazy repairs

Ke
Review №49

Great service

Information
47 Photos
49 Comments
4.7 Rating
  • Address:10753 Columbia Pike, Silver Spring, MD 20901, United States
  • Site:http://burntmillsautobody.com/
  • Phone:+1 301-593-8828
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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