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Advance Auto Parts
640 Luzerne St, Scranton, PA 18504, United States
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Advance Auto Parts
Comments
Tr
Review №1

This location has great customer a female who I believe name is Koren helped me with everything I needed.. I explained to her how I had bad customer at another store and she apologized for it and assist me with everything I needed and my car is running great she even helped me find the right tools I needed.. definitely going back

Wi
Review №2

This is one of the best auto parts stores around. The people who work there are extremely knowledgeable. Last Saturday Frank went above and beyond helping me get what I needed to get my Expedition back on the road. I cant recommend this place highly enough.

Wi
Review №3

The place is amazing!!! Super clean and the manager Donna was so professional and obviously take so much pride in what she does !!! Thanks Donna, customer for life !!

Sa
Review №4

Great place to buy auto parts and some have a lifetime Warranty 🤔 they have the best parts sales Technician,s in the world!🤟🏻😬

Jo
Review №5

Had the product I was looking for and to my surprise it was on sale, buy one get one free, helpful and courteous staff, Ill definitely going here for all my future automotive suppliers and parts!

Jo
Review №6

Employees are so rude I dont want to do nothing dont want to help you

ro
Review №7

Whatever you do dont call the place they put you on eternal hole and never pick up the phone at every time it rings they just keep putting back on hole I call autozone once they pick the phone right up

Ju
Review №8

Very good place for buying car parts and other items

Ch
Review №9

In and out in 5min with the exact part I needed !

Ti
Review №10

I dont like the stores set up 👎plus their selection doesnt even compare to Autozone...!!! So dont waste your time go to the best Autozone on Meridian Ave in Scranton ...

To
Review №11

Nice people 👍treat me good all the time they speak Spanish hablan Español

Sl
Review №12

Advance Auto Parts is a great store, they have good service and good, nice stuff to buy.

Lu
Review №13

Good place for your overall necessities and great customer service

vi
Review №14

They were awesome !!!I needed a headlight and they put it right in for me.

Ch
Review №15

I buy all my automotive stuff there

Do
Review №16

Do not use this place for a UPS access point. I called to check on my package and was told it wasnt there even though my tracking said it was. A week later my company called and discovered it HAD been delivered and had been opened by someone there. Terrible service.

Nu
Review №17

The store looks good. It was snowing this and wanted to drop off a ups package but when I called them, it was closed I wait too long.

Er
Review №18

Good stuff, negative staff

Jo
Review №19

Two men to take care of one customer. Geesh

To
Review №20

Luzerne street is the best! Never have to ask, the girl as me if I wanted someone to put my windshield on.

Ba
Review №21

Every time I need something they dont have it and I need to order it which could be days. Thats why I go around corner to auto zone

Ji
Review №22

Easy to find parts that are needed

Fr
Review №23

Very good service

ed
Review №24

They were very helpful their even had the tools needed to do the job

Tr
Review №25

Employees are great very helpful

Me
Review №26

I had questions. They had answers. I needed help. They helped. The workers here are attentive and polite. They take their job seriously. Swing on by and check them out for yourself.

Li
Review №27

Very helpful guys always willing to help with your car

KJ
Review №28

Amazing, friendly customer service!! Went above and beyond my expectations! Out of all the advanced autos I have been, I recommend this one for all your auto service needs! The store manager was excellent! Thank you advanced Auto.

pa
Review №29

Ok hi price no discount

Ge
Review №30

Always Good in a pinch

Mi
Review №31

The service was exceptional. The service man let us borrow tools to help us remove the battery and when the car didn’t start the other service man came out took care of the problem and we where on our way!!!

Li
Review №32

Helpful employees

Gu
Review №33

My go to spot

As
Review №34

Great employees who took their time to make sure I was getting the part I needed

Ya
Review №35

The staffs really sweet! But prices are too high, found the same things i needed for my car less then half the price online

Al
Review №36

Gerald is a fantastic help & great to talk to regarding any help you may need.

Cr
Review №37

Excellent costumer service and support.

Ry
Review №38

Service was very quick I was in and out with what I needed in literally like a minute. The customer service was great too.

Ch
Review №39

Need to get two pair front rotors and a set of front brake pads $120.57 not bad

Co
Review №40

Plenty of parking, nice employees

Da
Review №41

Outstanding service! Bought wiper blades and the employee who checked me out followed me to the car and said hed put them on. I told him he doesnt have to it will just take me a minute. He said to get in the car because it was raining and he didnt want me in the weather! He took care of it and even waited in the rain to make sure I was happy with my purchase because he suggested them!

Te
Review №42

Great place to pick up auto parts they usually have what you need in house also the store is filled with lots of odds and ends for your automotive needs

Ch
Review №43

Sold me used Rodas. Then had to wait 4 or 5 days to get my money back. SMH

gl
Review №44

The store is poorly merchandise. Most items were out of stock. They try to upsell you to a higher costing product.

He
Review №45

Nice and friendly staff, fast service.

Ga
Review №46

Very helpful.

Yo
Review №47

Very concerned employees and they want to make sure you purchase correct items

Jo
Review №48

Came by close to closing time, staff was attentive to all customers in the store. They were polite, quickly looked up my part, and checked for any rebates. Next time Im up in Scranton and need car parts Im going here.

Th
Review №49

Helpful staff. Was able to find everything I needed.

Ca
Review №50

The staff there are extremely helpful and take the time to make sure you purchase the correct products. Keep up the good work!

Jo
Review №51

Helpful people

Jo
Review №52

Always helpful and good prices, great people.

St
Review №53

Great

Du
Review №54

Our regular Advanced Auto screwed up our oil changes, and we didnt know. This Advanced Auto caught the mistake and brought it to our attention. If they had lied to me, I would have never known any better. It was a $300 fix, and the offending Advanced Auto ate the cost. These guys are surprisingly honest and will get all of our business going forward.

Ja
Review №55

Lazy and slow. Clueless

Dj
Review №56

Good atention and you can find every part do you need

Ma
Review №57

The very best place to go for wipers washer fluid and parts. The people are very nice and go all out to give you what you need.

Lo
Review №58

Best prices around great service.

Jo
Review №59

Had everything I needed and got a great deal on an oil change nice pleasant people and knowledgeable

Ch
Review №60

Pat was very helpful and a good guy.

Ro
Review №61

Most helpful employed that Ive found in automotive yet

Cl
Review №62

Helpful staff but just anothet big box auto parts store stocked with a plethora of generic parts . Friendly and helpful staff . Might have gone 4 stars however pricing not even nearly competitive with online suppliers for the identically branded parts . Many of which they have to special order anyway .

•K
Review №63

Prices are great. Employees are very helpful.

Jo
Review №64

They have everything you need for your car

Mi
Review №65

Staff at any Advanced Auto is always helpful and prices are very competitive.

ji
Review №66

Have to comparison shop. Some decent prices

Dr
Review №67

They usually always have what AutoZone doesnt BUT the prices are insane. $40 for 5qt of oil when you can get it for half the price at Wal Mart

Er
Review №68

Friendly and very helpful! All parts I needed were in stock and prices cant be beat.

Mo
Review №69

They received 2stars because they were trying to sell me the most expensive one

Ra
Review №70

The staff is very helpful. they are always ready to assist .

Br
Review №71

These guys help me with all my car questions. Always polite, professional and damn good at what the do.

Jo
Review №72

Got what I needed

In
Review №73

Professionalism at its best, keep up the good work guys.

jo
Review №74

Zero stars. Would not let me return a part even with the reciept and the part having never been used or installed.I have done this before. All of a sudden they Refered to fine print that because it was eletronic couldnt be returned. They dont tell you that when you buy the part. Bad coustomer service

Do
Review №75

Good auto parts store . Good service .

Do
Review №76

Great prices. Awesome Customer service

De
Review №77

Helpful staff. Found what I needed

Jo
Review №78

Excellent service. All my questions were answered.

Ja
Review №79

Dont bother coming when the store opens because they wont open the doors even 20 minutes after the store is open

JI
Review №80

GREAT FOLKS, ALWAYS FRIENDLY AND HELPFUL!

Li
Review №81

Staff is pretty knowledgeable and nice.

Ch
Review №82

Had just what I ordered and I was good to go!!

Un
Review №83

Always great service.

Ri
Review №84

Only parts store in town that had what I needed

Er
Review №85

Have parts in stock but over priced AutoZone has better parts for better rate

Bo
Review №86

Staff goes out of their way to help you

J
Review №87

Some very helpful people

Mi
Review №88

Usually will have the parts Im looking to purchase.

Ch
Review №89

Very good and helpful people

Me
Review №90

Great place

wa
Review №91

Good service

Ne
Review №92

Very good service

Mi
Review №93

Awesome customer service

Da
Review №94

They had the parts I needed for my Dodge Caliber with out having too place a special order

do
Review №95

Great service.

Me
Review №96

Great place for parts

Sh
Review №97

Ok prices if you order online

Li
Review №98

Good service

Do
Review №99

They dont sale performance parts

Ja
Review №100

They have most parts in stock without waiting for them to be shipped in.

Information
13 Photos
100 Comments
4.3 Rating
  • Address:640 Luzerne St, Scranton, PA 18504, United States
  • Site:https://stores.advanceautoparts.com/pa/scranton/640-luzerne-st?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 570-341-0852
Categories
  • Auto parts store
Working hours
  • Monday:9AM–7PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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