I don’t write reviews often, but when I say that yesterday I received the best customer service of my life I truly mean it. Evan Hinds went so above and beyond for my wife and I that we will specifically make an hour journey from our home to this location for shoes from now on. I don’t know how much this man makes, but he needs a raise. Thank you Evan! & My wife loved the shoes (hahaha)
Salesperson was very nice and knew her shoes! Appreciated that!
Love this store, and they have a sale going got 2 pair of pumas for the low 🙌🏾
Almost copped some heelies pretty f8re
We had a wonderful experience! We went to buy my son a pair of shoes and Evan was extremely helpful! He is is the reason well be coming back there!
Im extremely dissatisfied with both the selection and customer service. The Woman I spoke with today was the farthest from pleasant to talk to. My size was not available in multiple sneakers. She acted like I was inconveniencing her to even ask questions. My Aunt also was asking for help and again was treated the same way. Usually I only shop at Journeys since Im a Converse Only sneaker wearer, as is my Aunt who has been wearing Converse for over 40 years. We will Not come back to this location!!
I get all my sneakers here, the staff is very helpfull!
A lil pricey but good staff
Average store, very busy, staff ok, great place to buy an inexpensive pair of shoes
Journeys rocks cause they sell Chucks, only shoe worth buying from a mall.
Best manager ever! Best co-manager! Best employees ever!
Not a huge selection of sneakers to choose from and the one pair I did like they did not have my size.
Good prices staff nice
Very nice. Friendly staff
Really nice shoes for low prices.
Super cool staff, very helpful!
Had a horrible experience at this location.They only care about the money in your pocket and not the customers satisfaction after I spent $100+ the same day. Will not return and will tell friends and family to do the same. Horrible manager!
Excellent help and suggestions
Great shoes
Very nice and competent advice
Favorite place !!
Tennis that you do not find easy in other stores
- Address:140 University Town Center Dr #188, Sarasota, FL 34243, United States
- Site:https://journeys.com/store/JOURNEYS-The-Mall-at-University-Town-Center?utm_source=local&utm_medium=local&utm_campaign=Google-383
- Phone:+1 941-702-9665
- Clothing store
- Shoe store
- Monday:11AM–7PM
- Tuesday:11AM–7PM
- Wednesday:11AM–7PM
- Thursday:11AM–8PM
- Friday:11AM–8PM
- Saturday:12–6PM
- Sunday:11AM–7PM
- Wheelchair accessible entrance:Yes
- Wheelchair accessible parking lot:Yes
- Quick visit:Yes
- Checks:Yes
- Debit cards:Yes
- NFC mobile payments:Yes
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