Weve been bringing our 2005 Lexus ES to Japan Auto Repair for 10 years and have always had a great experience here.

Japan Auto is Great!These guys are always on time. A Great job and the price is fair.

They are always the best, they are always the least expensive, and they are always on the ball. Ive been bringing my car here for years and have never regretted it once. Theyve saved me thousands of dollars that other mechanics and dealerships would love to gobble up. These guys are no joke.

Tried to jip me off by saying that I needed a new engine on my 2003 acura rsx. Trying to charge me $3,000-$6,000 to replace my whole engine. But I went to my own mechanic and he changed out the camshafts and my car runs great now. Saved a lot of money. Ive got the Receipts and Estimates right here.

This place the best 👌 David is very professional. Dario tect. 👍

Josh is very generous with his time and helped me a few times without charging me after I asked him a ton of questions. They are knowledgeable and wont overcharge patrons.

Staff is friendly, professional and always willing to help. Always provide high quality service at a reasonable price. I am really happy with the services and this is my only go-to service shop. These guys are the best!

They were quick and efficient. In and out in40 minutes for my oil change. They had a chair in a safely distance place for me.

Honest business- saved me a lot of time and money.

Best shop Ive been to, hands down. VERY reasonable prices, and exceptional service. Wouldnt take my car anywhere else. Josh is a great new owner of the place. HIGHLY recommend Japan Auto Repair!

The folks that work at Japan Auto Repair are extremely helpful, kind, informative and they do good work. About a week ago, my aunt was in a pinch over her back window that came off the track and fell completely in. Someone by the name of Joshua helped us with our last-minute ordeal. My aunt has been coming to this auto shop for a while and I see why it is her go to: great service and awesome people.

HONEST < GREAT WORK ! IM ONLY GOING HERE FROM NOW ON! NICE JOSH IS HELPFUL < THE ESTIMATE WAS SPOT ON PERFECT! THEY SAVED ME MONEY DID A+ WORK HIGHLY RECOMMEND THIS AUTO REPAIR STORE! BRAVO!!!!! THANKS JON COOK

I brought my Tacoma in for servicing. I needed break inspections. The young gentlemen said no problem and away we went. He noticed the mileage of my vehicle and asked some questions on my maintenance history. I had not changed most of my fluids since having the truck. He gave me a recommendation with cause and effects of not changing fluids could Potentially cause harm my vehicle. With the most detailed information I received. I made a accurate decision to preserve the life of my truck and change the fluids. I asked if I could stay and learn a little about what he was doing and he had no problem with me watching and asking questions. He was very knowledgeable and had a great sense of humor. I highly recommend this shop to everyone.

Japan Auto Repair is AMAZING!!! I brought my 2007 Volvo V50 to them to originally fix my air conditioner. I later found out I was having fuse issues that were interfering with all the electrical components of my car as well. Despite primarily working on Asian brand vehicles, they graciously fixed my car at a very reasonable price. Josh walked me through all of the repairs he made to my car including showing me the old fuses he replaced and which parts of the electric system they correlated to. Thank you so much, Japan Auto Repair, for helping a college student out!!!

Honest, competent, and timely service. Thank you!

Routine minor service. Have to say that the standards have slipped abit since Kenzos day. Grease marks on the hood, a wheel not tightened, so in danger of falling off when leaving. However the guys are trying (offered free maintenance for future needs,etc. so should be given a chance.

Trustworthy, professional, personable, reliable. Thanks for taking such good care of me! 5 stars.

Have been taking my vehicles here for the passed five years and have always received great service! The owner is very up front and honest about what should be done with my vehicles. Never feel like I am being up sold for repairs I dont need. Happy to have found this shop!

After giving Japan Auto a poor review for work that was not done properly the owner, Josh, became hostile and began lying about me and my experience with his shop. He also badgered me on Yelp’s private messaging which I have since had to block him on. I will be reaching out to the Bureau of Automotive Repair in regards to the work I paid for that was never done. I recommend you don’t trust this man. - Calvin

I have been a customer at Japan Auto Repair since 1989. I would not go anywhere else but to Japan Auto Repair. I feel lucky that I found Japan Auto Repair as early as I did. I feel my car is still on the road today precisely because of their expert diagnostic skills and ability to make the repairs on my car in a timely fashion and with very fair pricing. I have always received excellent treatment and my car has been the beneficiary of their excellent automotive skills. Everyone whom I meet who goes to Japan Auto Repair feels the same way about taking their cars there. Everyone knows they have the knowledge, mechanical and electrical competence, all the skills, abilities and they also have the friendly interaction and provide top customer service with their customers. They are truly the best in Marin.

Done right and fast.

Set up an appointment to service my vehicle and it went perfect. I asked to wait for my vehicle and I was in and out in a busy day. Thank you David for your help today. I’ll see you guys next time.

I always unconditionally recommend Japan Auto Repair. I believe they are the best auto repair shop in Marin. All repairs are made on-time and totally correctly. Very importantly, they are always available to us when we are traveling and something goes weird in one our autos. We have a friend in the auto repair business!

Very honest and trustworthy shop. Many years ago my Landcruiser had a repair needed that was going to be $7,500 at the dealership. We took it into Japan Auto and they repaired it for $350. That was over 200,000 miles ago and its still going strong. We just hit 300,000 miles and I contribute much of that to the great service and care at Japan Auto.

I bring all my vehicles here anytime theres anything wrong, for diagnosis or repair. They are thorough and they do things the right way so I leave with peace of mind. Theyre not struggling so they dont try to up-sell you, and are up-front about what your options are. Ive shopped around and yes there are some cheaper options, but you get what you pay for. I have no dog in this race, just wanted to support a quality shop by saying so.

Our car was serviced and ready within two hours.

I love this shop! Ive been going here for a while now and even though Ive recently moved to the East Bay I still bring my car here!! The owner is so nice and reasonable and I always trust that my car will be taken care of properly!

Good quality service. Took my car here to get the 30,000 mile routine maintenance done. Had my car back by the next day. Thankful to have found a place I can trust!

Have been a client of Japan Auto Repair for some 25 years, now and have great confidence in their work. Prices are reasonable, everyone from the owner, Kenzo, down is helpful and attentive, and they stand by their work, even beyond reasonableguarantee time. We intend to keep our two Japanese cars under their care for as long as Japan Auto is in business. Strongly recommended.

Been using them for at least 7-8 years and have had nothing but good experiences with them. They do everything from simple oil changes to major repairs. The price is right and the work is fast and thorough.

Good service and comfortable dialogue with technicians.

Ive been using Japan Auto for servicing three different cars I have owned over the past several years. Not once have I been dissatisfied with the work performed. On one occasion a major 60,000 mile service was done by a Lexus dealership. Shortly thereafter i took the car to Japan Auto where it was discovered that several maintenance items had been overlooked. Subsequently I have only used Japan Auto for all my car repairs and servicing even though I live in the East Bay..

I have had all my Honda Accord sedans serviced at Japan Auto since they opened in 1988. These services have included oil changes, replacement of brake and transmission fluids, new brakes, tire rotations, and timing belt changes. The costs of these services have always been fair/competitive, and initial work/cost estimates were reasonable and never inflated. Over the years, the training certificates on the office wall informed customers that the work crew was keeping their skill sets current with Honda approved training. Their work never gave reason to complain, and always gave confidence that the service given was sound. They have always been personable in their regard and eager to answer any questions about their work. Kenzo, the original owner has retired, and has personally picked the new owner, Josh, from his work crew to continue his legacy of offering first rate service for a fair price. I have had my Honda Accord serviced by the new management several times now and can attest that Josh is indeed carrying on Kenzo’s legacy. I whole heartily recommend Japan Auto.

Good

We’ve been going to Japan Auto Repair for at least a decade. We’ve always had a great experience with the repairs, the advice, and just the nice people. We’ve recommended this place to anyone owning a Japanese car. The last vehicle I bought was a Toyota, and the deciding factor was that I could trust Kenzo’s team to work on it, whereas I would have to find another mechanic for a GMC vehicle. It Is always great when the owner of a business gives you advice that goes counter to his making more money off of you in the short run. As long as he has our interests in mind, he’ll have our business. Oh, and it’s not just Kenzo - everyone in his shop that we’ve come to know has been great!

I grew up with a Father who was a mechanic, but Dad was/is multi talented, the type of man who could fix a car, almost any broken appliance, rewire the house, fix the plumbing, etc. So I was emediately comfortable when walking into Japan Auto almost too comfortable I found myself almost walking under one of the cars that was up on a lift, and had to remind myself that I wasnt at my Dads shop and to do so would be in bad form on my part. I felt very well taken care of by Kenzo as well as the other mechanics on duty. When I came back to pick up my car I was barely there 10 seconds when one of the men stopped what he was doing to alert the owner that I was there . Kenzo had given me a rough estimate when I dropped my car off and was only a little over the estimate when I came to pick up, which was totally fine as he took care of everything I had asked about. I felt what I payed was very fair, and I will be back in the future . Thank you so much for taking such good care of my car !

My wife and I have used Japan Auto for all of our auto maintenance and repairs since 1986. I tell friends that Id trust Kenzo and his crew with my life, because I think thats essentially what one does with their auto repair/maintenance shop. With more room to write, I could describe numerous examples of Kenzos honesty, friendliness and expert skills, as well as those of his technicians. From time to time, I have considered purchasing a non-Japanese car, but have decided against it, largely because Id have to find another repair shop. I just hope Japan Auto is around as long (or longer) as I am.

Excellent customer service and quality repairs/maintenance.

Happy to know there is an auto mechanic out there who is competent and trustworthy. Been a client for over 10 years and have referred others (who also became loyal customers).

Kenzo at Japan Motors is a dishonest person. He does not stand by his work, mistakes and he lies. He kept telling me nothing was wrong with the car that he sold me when the entire time he sold me a car with a bad transmission in it. He took advantage of me when he knew that I needed a reliable car. I trusted him and now he has cost me so much money its unbelievable. I am without a car now and cant afford to get another. He makes excuses and he overcharges. Not a good business man. He deserves 0 stars.My friends take their cars to Auto Repair Specialist on Francisco BLVD. They are very reasonably priced, smog prices are great, they are fast and Yve that works there is very honest. Hes not just out to get your money like Kenzo is. As soon as I can afford a new car, I too will be going to Auto Repair Specialist.I may even put japan motors and Kenzo on 7 on your side!

Kenzo and Tommie are very trustworthy and priced right. I feel well taken care of and know my Toyota Land Cruiser is in good hands when I take it to Japan Auto. Strongly recommend.

Ive been taking my Lexuses here for years. Kenji and crew are always straightforward, honest, and prompt, and they definitely know their way around a Lexus or Toyota. And compared to the dealer, you cant beat the price.

Careful and competent service; trustworthy advice re needed options.

I have been using Japan Auto for car repairs for about twenty years and would not go elsewhere if it can be helped. They do a great job, are friendly and their prices are more reasonable than the dealers.

I found that Kenzo and his team are among the best, if not the best auto service establishment I have ever dealt with.They are honest, prompt and extremely knowledgable, as well as pleasant and friendly.Having experiences with other service providers, including factory dealerships,I still maintain that Japan Auto is tops !!!

If anybody reading this review has ever had the problem of wanting or needing to go to a mechanic and have their car checked, but are either unsure of where to go or have had some nightmarish experience with a sketchy auto repair joint or a mechanic that is trying to fleece you...then...STOP, READ and be INFORMED!Japanese Auto Repair is by far ... BY FAR... and Im talking hands down...THE BEST EXPERIENCE I have ever had with an auto repair establishment, thanks to a master at his craft; Owner Kenzo Kojima. He is like a doctor for your car.. Hes a car doctor..Who has his fingers on the pulse of what ails your vehicle and how it can be made whole once again.Do yourself and your ride a favor and stop by Japan Auto Repair because the doctor(for your vehicle ) is in and will see you now.

Trustworthy and work with you.

Expensive...if u own a Japanese car n want Japanese parts n dont care about cost then go here....very expensive but do good work...I think overpriced really....

Kenzo and team are nice, honest and fast. They take care of our Prius, but also our 1989 Land Cruiser. One of the last places that truly understand FJs, we trust them with any maintenance or repair.

Great service with expense kept to a minimum. Same day service saved us!

Trustworthy and expert car repair - a rare combination these days!

Very attentive, courteous, fast, and honest! Thank you Kenzo and guys!!

Friendly service, reasonable prices

Always nice, helpful, ans fair

Good to see this review

Amazing service