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House of Brakes
818 2nd St, San Rafael, CA 94901, United States
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House of Brakes

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We
Review №1

They did good work, communicative throughout the day via text message which is just nice. They sent photos of the work being done and explained all that was going on.They replaced rear brakes in a day and I have to say they were super busy when I dropped it off so Im glad they got it done so fast.The only thing Ill say is my initial quote was $360 if the rotors could be refinished or $680 if they needed to replace the rotors. Which was fine I expected theyd have to replace. But then at the end of the day the final price came out to $879 which while it might be resonable compared to the dealer doing it, is still a fair amount higher than the top end quote from the shop. Id just suggest giving worse case scenario quotes to help people make a better decision.

To
Review №2

I have never been more pleased! They are the MOST kind people. I was over-quoted from the dealership and went to HOB for a second opinion. Not only did they save me over a thousand dollars but they were able to get my car serviced quick. I never felt at all like I was being taken advantage of. They explained everything I needed done clearly and effectively. I can not recommend them enough! I will only be coming here for service from now on.

Ch
Review №3

My brother-in-law who owns Steves Auto Care in Novato recommended House of Brakes and I couldnt have been more pleased with everything. The owners are wonderful people, the price was great (on a 2001 Jaguar!) and he got me in the same morning I called and fixed them the SAME DAY! I would not go anywhere else and they also do other services. The car is running great and it feels good to know I got great service, a great price and gave the business to great people that have been in San Rafael for something like 40 years.

Ad
Review №4

I came in from out of town to get the under carriage of my car checked out before hitting the road again. This place was great! They fixed it and while I was there I got an oil change as well. Super kind and communicative folks!

Da
Review №5

They were recommended by Caines Tires and highly recommend them. I no longer go to Toyota and get all my care servicing with House of Brakes. They are reasonable, honest and thorough. Excellent customer service. Totally happy customer! Dana Perez

Bo
Review №6

As far as I’m concerned, Houes of Brakes is the only game in town. Family owned and operated, they are all wonderful people, not to mention great prices and great work. They do it all. I will never go anywhere else.

Ri
Review №7

Nice people. Hopefully they did a good job, on my breaks. Seems to be on the mid to higher end of pricing although.

Mi
Review №8

Very happy with the work and level of customer service. First time customer.

L
Review №9

Great service. I’ve had them do a lot of work on my 03 tundra and it’s been done professionally, on time, and in budget. All good here!

Ja
Review №10

This is absolutely one of the best auto repair shops that Ive ever utilized. The owners are friendly and very knowledgeable. Their prices are very fair.House of Brakes offers just more than brake services for your vehicle. They are a full auto shop.Ive utilized them to check on fun check-engine lights and other maintenance items. I trust them to offer services that I actually need instead of being sold maintenance packages from the dealership service shops.

fr
Review №11

Always good service at House of Brake. They are very efficient and proffesional. Helpful staff.

Ch
Review №12

This place is great. They provide honest excellent service and go above and beyond. I always go here for getting any brake work.

Sh
Review №13

They were honest about my car still having 5% brake lining left. I was sure I was already hearing metal on metal, but they charged only for what was needed. Very friendly and emailed me back within the hour to make an appointment for the following day. Awesome!

Li
Review №14

🚘Exceptional service🚗 friendly owners. 😀They are always willing to accommodate.🍂 Fair prices.🌟 Quick Service.👍 Same day service!! I have been coming here for years. 😄Repeat customer.💯 Highly recommend💖

JT
Review №15

Huge help! Sonia, Armand, and the mechanic were on top of the ball and able to squeeze me in before the end of the day. Resurfacing the rotors of my car eliminated a high speed break wobble. Thank you!

Ja
Review №16

Need your brakes fixed stop by very inexpensive and good work never have to bring the car back with problems none

Ra
Review №17

Best shop in town hands down

M
Review №18

Awesome employees. Reasonable prices and great service!

oH
Review №19

Great service & staff!

Information
5 Photos
19 Comments
5 Rating
  • Address:818 2nd St, San Rafael, CA 94901, United States
  • Site:http://houseofbrakes.com/
  • Phone:+1 415-459-3410
Categories
  • Brake shop
  • Auto electrical service
  • Auto repair shop
  • Transmission shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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