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DNA Automotive
70 Woodland Ave Ste A, B, San Rafael, CA 94901, United States
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DNA Automotive
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Ro
Review №1

I cant imagine my life without DNA Automotive! My car is somewhat ancient (2003) and yet it rides like it just came off the lot, as smooth as butter. The mechanics are so efficient, skillful, and determined to fix whatever ails the car that it is a pure pleasure to be a customer here. Speaking of customer service, it always feels like youre entering an old friends place every time you step into the shop. Antonio, Donnie, and Marco will make sure everything you need is taken care of. Get your car to DNA Automotive for all things car-related. The best there is.

Be
Review №2

These guys are invaluable. Super professional and clear and timely. Ive always been happy with the DNA visits.

Ma
Review №3

DNA was fast and thorough. We called to see if they could inspect a used car we were buying and Marco was able to fit us in same day. They told us everything we needed to know to make the best decision with the dealer.

Je
Review №4

Love this place! Antonio is professional, friendly, and his crew do great work at fair prices! I’ve saved hundreds of dollars going here instead of the Nissan dealership and I regret nothing.

Ri
Review №5

Nice experiences. This was over 3 weekly visits due to my issues with parts and making the car drive-able. They were consistently friendly. They clearly and accurately described the service ahead of time. They mounted and balanced 2 new tires I provided and did an alignment. They went beyond expectations rechecking one of the tire mounts discovering and replacing a bad gasket on a new sensor valve stem I provided. This at no additional charge. All this and their prices are the most reasonable I could find. I will be back when I need service in the future.

Ch
Review №6

These guys are the best. Honest, straightforward, and speedy turnaround. Cant recommend Antonio and his crew more highly.

Id
Review №7

Very friendly and Antonio and Donny are the best. They work with you. They know that people are having a rough time right now.

Er
Review №8

Car overheating no idea why . DNA found that my water pump was the culprit . I was helped by two different guys. Said they would do a pressure test first . They even let me watch my soap opera while I waited . Haha . They quoted me for exactly what I needed and got to work . Marco mentioned I should look into some new tires soon and gave me a quote . Fair price, I will defiantly come back for new tires . Over all my car was fixed in 4 hours . No more over heating . 3 of my friends recommending DNA . I’ve joined the club . If your car or truck needs repair, maintenance, service inspection, or tires, you’ll get honest work from a great company .

Wi
Review №9

Honest, friendly and fair! Highly recommended.

Ke
Review №10

The DNA team is great. Good communication and they make recommendations for what needs to be done to keep the car in great shape.

Ka
Review №11

For over 5 years DNA has been the only shop I take my cars. The guys are very friendly and trustworthy. Very good prices, they are always on time and go above and beyond any expectation. I always recommend DNA to all my friends and they love it.

Da
Review №12

These dudes knocked out 5 wheels removed, new ones mounted, balanced, aligned, valve stems all in quick order. Great communication and solid value. Will go again.

Cc
Review №13

I had a pre-purchase inspection done here and it was worth every penny and time. They were all super professional and patient with me and took their time explaining everything. The waiting area was clean and comfortable and they offered coffee and water and tv. Honest staff and nice!

F
Review №14

What can I say except this place is exceptional! Extremely professional, informative, patient and reasonable. My direct contact was Antonio and he was great, courteous, efficient, friendly and knowledgeable, you couldnt ask for a better experience when needing a car repair.

Ro
Review №15

We were fortunate to be around DNA Automotive and for Marco and his crew to be available on a Saturday afternoon.The engine light of our Mini Cooper came on while we were driving out of SF (we drove from NY). Marco discovered that the Minis spark plugs were stuck in the well, and pulling it out risked damaging the engine.Marco ( akin to a doctor due to his Hippocratic approach to car repairs) was open and honest with providing us suggestions and options of how he would like for us to make repairs to his car (and letting us know of the pros and cons). In my experience, other shops will try to do the job without ever informing you of the consequences because they will mark up/upsell the job, but not Marco.If you ever run into car trouble and happen to be around DNA, I highly suggest you seek our Marco and the good folks at DNA Automotive.Two days later, Marco followed up with us to see how was the car. This is a stand-up guy.

An
Review №16

Very Professional, went there to have a pre-purchase inspection in a car we were thinking of buying. They took the car with no appointment and they had it ready in one hour. They explained everything to us and gave us a report. Very good service and nice people, I would for sure recommend this place!

Ja
Review №17

If Matisse worked on cars... Car runs smoother than new!!!

Ja
Review №18

DNA has been wonderful every time Ive been — and every time Ive sent my friends. Theyre friendly, quick, and fair.

Pe
Review №19

Highly recommend for quality of service and price for new tire installation

Em
Review №20

They got me in right as they were closing to fix my alternator. Great service, had me back on the road in less than an hour.

Ha
Review №21

DNA is great! Theyve been doing work on my Mazda since we moved to San Rafael and theyre super knowledgeable, honest, and quick. Highly recommended!

je
Review №22

They are great at their job. Always pleasant with their customers ☺ and they make sure you leave there a satisfied customer. Keep up the great works guys 👍

Ro
Review №23

WHY DNA AUTOMOTIVE IS SO SPECTACULAR!In 2017, I bought a 2003 Toyota Sienna and brought it to the team at DNA, which treated this old, somewhat forlorn beauty with vast knowledge, mixed with dashes of magic. Their restorative powers were dazzling. Never has an old car had such keen attention bestowed upon it. Over the last three years I brought it in for a few repairs and everything was always done so flawlessly. Just a day ago I took it in for an oil change and inspection and left not only with beautifully clean oil, but also with cleaned and adjusted rear brake shoes, plus an adjustment of the emergency brake, and the car suddenly feels like a spanking new one. It drives so gorgeously that I cant believe its 17 years old, and thats because of the extraordinary abilities of these car repair magicians. They also took the time to adjust the rear seat belts at no charge that had become entangled. Speaking of charges, you will not find more reasonable rates anywhere, nor more convivial service. Donny, Antonio, and Marco are three of the most impressive and terrific fellows one could meet. Get your car to DNA! Youll be thrilled with the outcome.

er
Review №24

Poor quality not on time dishonest mechanicsThey will make something up to get money out your car

Ch
Review №25

You guys are the best !! Very friendly and professional..Out standing service !!

Na
Review №26

Ive always had great service at a fair price, and a reasonable amount of time. And these guys are honest! This place beats the Toyota dealerships and others in every way.

St
Review №27

Coordinations between Antonio & I have been spectacular!!!Could not ask for a better mechanic to be honest & up front about any and all repairs before work begins.He is patient & understanding!Will & the Auto Body crew are super accommodating!!They all work well as a team to strive for quality customer service ! Thank you !!

Ce
Review №28

I brought my car for a full 150K service and that is exactly what I got, no more no less!! These guys are awesome, they never try to oversell you stuff that you dont need. They are very thorough with everything and pay attention to detail. I would definitely recommend DNA to anybody looking for high quality service, friendly personnel, and affordable prices!!

Ja
Review №29

The best service ever. Everything was perfect, the diagnosis, the work, the price, and the time. A serious quality service which makes me always want to return and recommend it to others.

Ro
Review №30

Great experience. Worked with Antonio. Prompt return of calls and highly professional interaction. Took the time to walk me through the process of tire selection with good suggestions and explained various cost for warranty service work. Good pricing that is competitive with everyone. Couldnt ask for more.

du
Review №31

Responsive and efficient they gave me a fair price for my 2014 Audi A6 for both tires and alignment great customer service even when theyre phone system was down recommended to people looking for friendly nice people who arent afraid of telling you what it will cost

Ed
Review №32

One of the only places I let touch my Audi or Sequoia.

Pa
Review №33

The first time I brought in my car, that had been damaged on the hood, they gave great service and pricing. A second time I came in for an oil change, they found that a brake sensor cable was grazing against the tire, something the dealer missed and could have affected my ability to stop the car.I have been going back to them many times and saved time and gotten better service than the dealership.Thanks DNA!!!

Ru
Review №34

A year later same check engine problem came up and when returning they state that I am a week from the warranty. But I had come in the week prior and no offer for warranty repair. Curious and asking around about the tune up cost I learned that this shop charged very high.. this is my experience and it has not been positive with this shop. It looks as though others have had much better results. I do not know if their work on my car caused future problems but will now have to pay again to have what I believe should have been a good business decision on their part to at least repair or commit to repairing while reducing the cost of what I am now having to face for what may be related to the work that was done just one year ago.

s
Review №35

Straight forward, friendly, on time and at a fair price. We will bringing more business to this shop in the future.

Ja
Review №36

I ordered 4 tires from Tire Rack and had them shipped here. They were over $100 cheaper to get installed here then other shops listed on Tire Rack! I dropped my car off in the evening and picked it up the next morning. Great service, zero issues, AMAZING prices! Will tell my friends.2015 Mazda 3

Re
Review №37

Will and the rest of the team at DNA have been extremely helpful and kind. They have gone out of their way to make sure everything was good with me and my car after I crashed it. I highly recommend their services and promise you will be in good hands.

Er
Review №38

The owners and employees at DNA are everything and more professional and very knowledgeable. They are always willing to help in anyway possible. Honest people!

Gr
Review №39

DNA cares about what they do. They’re very knowledgeable, fair and keep you informed.

Ba
Review №40

I made an appointment to get my throwout bearing replaced on my 2017 mustang gt just 4 days before and they were really helpful and they had my car done the same day had my clutch upgraded to a stage 3 they did a better job than the dealer. The first time I had this problem the dealer had my car for almost 2 weeks before they worked on my car and they broke the covers around my shifter and left car grease all over the interior. DNA took really good care of me, their really clean highly recommended.

De
Review №41

I am always served with promptness and professionalism

Jo
Review №42

These guys are simply the best. Used them multiple times. No bull, just solid explanations, honest recommendations, and very affordable prices. They just keep getting better.

Pr
Review №43

Im always happy to have DNA as my car mechanic, Ive been with them for almost a year and didnt have any issue with them.Antonio and Donny are always friendly, always smiling and treating their customers very well, they are also professionals, and honest.This week for example I took my car to change the oil, and they said I didnt have to, but I had to check the break, so they did what they had to do, other mechanics will change the oil without necessity, plus will fix the break just to get more money, and DNA was totally honest with me just doing what they had to do so far, this honesty and professional ethic I will always value this.I highly recommend this place!!!

Ma
Review №44

Great place to fix your car

Me
Review №45

Top notch automotive repair shop. Took my Audi SQ5 for new tires and I could not be happier. Donny and Antonio are some of the best car guys in the business - I highly recommend.

Ju
Review №46

I Love DNA auto. They are Professional, Honest and On Time.

Wi
Review №47

The guys at DNA delivered again! Both Antonio and Donny are very knowledgeable and make major problems seem easy. I trust them completely to provide a fair estimate and to get the work done on time, for the price that was estimated. I have brought my car over for mechanical repairs quite a few times and I have never had a problem with their service. I constantly refer friends because I trust them fully. I also heard DNA now provides body work too. I hope I wont need it, but Id certainly recommend people to get an estimate there. Anyways, Im very happy with DNA and I will definitely continue bringing my car and my motorcycle over.

Br
Review №48

Wonderful experience. Theyve provided me with extremely good service for many years. Antonio and Donny are fair and true to their work. Their dependable. Ill travel far to have my car cared for by the wonderful people and business they are.

Am
Review №49

The guys at DNA are fantastic. I found them refreshingly honest, and above and beyond helpful. Donny showed me how to change my air filters, check my fluids, and gave me recommendations for quality tires and a quality battery when Im ready to trade my old stuff out. He helped me prioritize maintenance on my car - what needs to be done now vs. what I should do soon. Ill definitely be back the next time I need car repairs and/or maintenance!

He
Review №50

Excellent service!!!Excellent customer service!!! #1in Marin county. Very professional.

Ma
Review №51

The best place ever to get service for your car. . Fast, respectful, On Tim. I really appreciate them.

Br
Review №52

Awesome service and very well priced. Made my BMW drive like new!

No
Review №53

Professional quality service experts. I highly recommend it. Down to earth genuine staff. Fast and timely throughly service in good hands.

Ma
Review №54

Very pleasant and informative customer service. Relatively fast, very well priced and quality car service.Will be repeat customer.

Ar
Review №55

These guys are still the best! I’ve been going to them for years. They go above and beyond customer service! So happy I found these guys.

Sa
Review №56

I first came in to check up on my Check engine light and before they used a single tool they suspected my breaks were the main issue.Their staff is very knowledgeable with cars of all kinds and they also do body paint which while an expensive feature is something some are looking for.They are a great place to check out if you want to have a team of regulars looking at your car.

kr
Review №57

Great shop!

Do
Review №58

My Kia needed front brake pads replaced and a turn signal bulb replaced--both safety issues. DNA Automotive was able to get me in right away on Saturday with short notice. They identified some other work that needed to be done: a headlight bulb had gone out that I didnt notice, and the oil and filter needed to be changed. Marco and Antonio were both thorough and very easy to work with.They did identify additional work that would need to be done over the next few months, but they were not aggressive in pushing me to get it done now. They also explained the implications of delaying doing the work so that I could make a choice of what to do now and what to do when I had more time.DNAs prices are very reasonable. The additional work was quoted at a very competitive price. I had called around for other estimates and DNAs estimate for the original work was less than the others. The final price held to their estimate. No surprises. They kept me informed about the progress, and completion was very close to what they estimated.I highly recommend you check them out if you need work repair work done on your car.15 October: Just went back for a second service and am pleased to doubly confirm my previous review :)!

jo
Review №59

From the moment I walked into the clean, pleasant waiting room, it was a great experience. I was greeted amiably by Donny and Antonio, the two owners. The car had sustained front end damage while parked which crumpled up the left front.Their Operations Manager, Will Banuelos, took care of the whole process, the crazy insurance issues and the estimate. He directed the technicians. He arranged for a rental car and transportation to the rental office. They started work on the car immediately. I depend totally on this little car and was concerned for how long this might take. Within a couple of days, Will called to say that the car was ready. It looks like a new car!!! I noticed they had even cleaned the interior to leave it customer-ready.This business takes pride in their customer service -- and with good reason. Fast, clean and professional. Contact Will Banuelos . With his 38 years of experience in the field, you can stop worrying. You and your vehicle are in good hands.!!!!

Z.
Review №60

Good service and very accommodating people. Would recommend DNA to anybody.

Mi
Review №61

Customer service is great! Been coming to DNA since they opened. Wouldnt go anywhere else

Ja
Review №62

Always a great experience. These guys are honest, reliable and reasonable.

Ca
Review №63

Excellent service!....Antonio is the man!

Jo
Review №64

Donny and Antonio provide accurate and honest assessments of repairs and they are done on time and as promised. Great partners for your cars maintenance and repairs!

Mi
Review №65

They look like professionals doing what they say they are going to do, to me.

ji
Review №66

This is the place to be for for all your automotive needs. These guys are friendly and knowledgeable mechanics. These guys are the best.

De
Review №67

Ive taken three cars for them to service and they have always far exceed expectations!

Ga
Review №68

Friendly, clean and honest

Al
Review №69

The best service youll ever get in MARIN!!! Will Bañuelos is about his buisness & never leaves me dissapointed!

Sa
Review №70

These guys were able to do an emergency fix on a radiator fan, and get me on the road. VERY knowledgeable and helpful.

Cu
Review №71

They gave me a rapid appointment and did what they promised. I will go back again.

M
Review №72

Friendly customer service. Answered all my questions and went above and beyond to meet my needs when I wanted to get an oil change and inspection done on my car. Ill be coming back.

Al
Review №73

Very professional and very good costumer service...

Cy
Review №74

DNA is great. Theyre always kind and helpful, Antonio is the best!

Ti
Review №75

So this morning I had to go to Napa Auto Supply next door to get a new battery (replacing my previous Napa battery that died well before it should have) and they were really unhelpful. They had me turn off my car to test the battery - they found it dead (which was pretty obvious from the fact that my car wouldnt start without a jump) and then said your battery is dead and we cant jump you. Umm, okay .. thanks a lot Napa. So they then told me I had to install the replacement battery myself - I have no tools - they kindly offered to sell me tools - how nice of them. I walked next door to DNA and explained this to the manager and he was like no problem, well help you out and they sent Domingo out with tools and a device that even kept the radio in power when they took the battery out. They did all of this entirely free of charge. I am not at all surprised to see that this is a 5 star shop - I just found my new mechanics (even though I like my current mechanic). Thank you DNA!

Jo
Review №76

Great communicationQuick repairFriendly staff

Ru
Review №77

I love them so much, great service.

Es
Review №78

Great service!

Da
Review №79

Great work, quick, reliable

Ed
Review №80

Excellent atention

Sa
Review №81

Excellent very friendly and good prices I recommend it

Ma
Review №82

A problem with the cars computer

Fe
Review №83

They have good service

Information
17 Photos
83 Comments
4.8 Rating
  • Address:70 Woodland Ave Ste A, B, San Rafael, CA 94901, United States
  • Site:http://dnasanrafael.com/
  • Phone:+1 415-459-4927
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:9AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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