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Music & Arts
20821 U.S. Hwy 281 N Suite 312, San Antonio, TX 78258, United States
Appearance
Music & Arts
Comments
Ch
Review №1

Love that you can order online and pick up locally or ship. Well stocked and organized, with friendly and helpful staff.

Dr
Review №2

Awesome service and friendly conversation while getting one my instruments re-strung.

Jo
Review №3

Found what I was looking for and employee was very helpful.

Or
Review №4

I had a bad experience with Music and Arts. I was double-charged for one rental instrument. I contacted the main office countless times and discussed the issue with no resolution.

Ne
Review №5

What a super professional and generous place! Wesley was fantastic! We are from out of town and needed help with restringing a violin. We needed the job done quick. He answered all of my questions, went above and beyond. He could’ve charged me for the service he provided and opted not to. Super clean and well organized store as well. Anyone who needs to buy an instrument or have one repaired should visit these guys!

an
Review №6

The staff at the 281 and Evans location is amazing to work with. Over the last 2 years we have purchased 2 professional horns for our music major daughters. Each time they ordered in warns that my daughters wanted to try out and offered suggestions and ordered a few extra for them to try. To their surprise both girls selected a brand they did not expect to select thanks to the help and guidance of the staff at this store

Tr
Review №7

M&A really messed up a rental we were doing. It could have been my fault, Im not perfect, but they do own some responsibility for the situation even if it were all my fault. The staff at this location took on the issue. The manager(s, they switched during my event) made sure that my situation was resolved not only fairly, but that I was pleased with the outcome. I have now moved my other kids rentals from a different company to this store. They (Brenna) continue to make sure I get the right instrument for the best value.

Br
Review №8

Do not sign rental agreements from this location, or company. After canceling a rental agreement we were charged for a year. Their corporate offices responded once and closed the case. I would look to other companies when renting or buying equipment.

Is
Review №9

They have very polite and courteous staff and have very good trombone deals. However, the shops they send damaged trombones too are not of the highest caliber.

De
Review №10

I have really enjoyed our experience with this store at 281 and Evans. We get music books and instrument materials required by NEISD, and everyone has been so easy going and helpful. So much so that I even signed up for a guitar lesson at my age. Good atmosphere and decent prices.

Th
Review №11

Great staff & great prices! We’ll be back!

Li
Review №12

It was very nice in there. Great staff

Ja
Review №13

Guys in there are awesome. Very knowledgeable. 10/10 Would recommend.

s
Review №14

Worst service by any retailers as such. I was buying a 3000 equipment and was given the runabout for two months and eventually could not deliver the equipment. Watch out for their false promises and dont put any money down.

Pa
Review №15

Its convenient and great customer service

Ke
Review №16

Super helpful staff

Sa
Review №17

Has a fair variety of music, instruments, parts & accessories.

Information
4 Photos
17 Comments
4.6 Rating
  • Address:20821 U.S. Hwy 281 N Suite 312, San Antonio, TX 78258, United States
  • Site:https://stores.musicarts.com/san-antonio?source=LGOA5LKB
  • Phone:+1 210-494-2350
Categories
  • Musical instrument store
  • Guitar store
  • Music instructor
  • Music school
  • Musical instrument rental service
  • Musical instrument repair shop
  • Music store
  • Piano repair service
Working hours
  • Monday:11AM–8PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:11AM–8PM
  • Friday:10AM–5PM
  • Saturday:12–5PM
  • Sunday:11AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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