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Just Right Auto Service
670 Houze Way suite E, Roswell, GA 30076, United States
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Just Right Auto Service
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Wi
Review №1

My car looks like new. I pulled out of a parking space in a hotel and heard a sickening scrape that told me something was wrong. It turns out that the hotel had put a huge rock next to the parking space to discourage people from driving over their grass. It ended up leaving a long dent in my rocker panel. I took it to Just Right and they were able to have it back to the point where you could not tell there had been any damage in just a few days. The price was very reasonable and the service was quick. I was able to take a few photos of the damage and was quickly sent an estimate. The out the door price matched the estimate and it is indistinguishable from the factory paint.

Ji
Review №2

Mark is a great body man and a much better human being.

Do
Review №3

Good GuyTerrible service, picked up car now has alot of Electrical issuesleft coolant hose loose leaked fluid on Alternator said it isnt his fault, need to Pay him over $800 to fix and he would not address the problems he never fixed that I paid him to fix in the begining,, filing complaint with better business bereau, Chamber of Commerence & taking to small claims court

Br
Review №4

Very friendly family business. Will definitely bring my business here in the future, as well as recommend family and friends to do the same!

Ga
Review №5

Mark is very knowledgeable and friendly and he explains himself very well to customers. Every time repairs are done in a timely maner and prices are affordable!!

At
Review №6

I waited one year to write this review. We took our car to Mark after an accident. i really love our Classic car. he quoted us lower quote then other shops in area. not just he restored front of the car to better then original condition he also cleaned headlights and added hood support lifters. such an awesome talented guy he is. Teresa was nice and prompt every time i contacted shop via phone or went to shop. i was so scared before my car was fixed(in past had bad experience with a mechanic) but i am grateful that i found this awesome shop.

Ch
Review №7

They did a great job repairing my 2008 Sentra after a wreck that was affordable enough to avoid the car being considered a total wreck. Would recommend them to anyone looking to get your car repair at a great value.

Be
Review №8

Just right Auto Service maintains my personal Fleet of vehicles for the past five years. Extremely knowledgeable and professional. I keep all my vehicles on a progressive maintenance schedule plan with them. Every service item is addressed immediately and expeditiously. They even service my railroad equipment. I highly recommend them.

IS
Review №9

THE BEST

Sa
Review №10

My boyfriend Brian has been into the shop now twice, both times for his mustang. He loves this shop and has always received honest and trustworthy care. He has always been given the best customer service and really enjoys Mark and Teresa who run the shop. Always quick and quality service.

Gr
Review №11

They did great! I came in to get my brakes looked at and they showed me exactly what’s wrong and gave me a fair price for it. Definitely would recommend to others.

la
Review №12

Had to bring my vehicle in for a left and right control arm. Now my vehicle rides as if it was just purchased off the showroom floor. Finally an auto mechanic shop I can trust. And trust me there arent many. Thanks Mark and Teresa for a wonderful job on my Volkswagen Passat.

St
Review №13

This place has literally the best service I’ve experienced in any auto service shop. They’re genuine and patient people who stuck it out with me when I had so much going on. They’re people you can trust because they really are knowledgeable in their fields and will do the upmost to ensure you and your vehicles leave their shop better than it came.

Ey
Review №14

What do you expect from the body shop/mechanic?Honesty, quality, customer service, affordable prices.You will find all these at outstanding level at Just Right Auto Service!!!And more!Mark, the owner, is an awesome guy!He is there to help you. He will go that extra mile for you!He will work with you, give you proper attention, work with your insurance. He will keep you happy.He is not looking to rip you off. He always will try to go the least expensive way. If he can buff it out, he will not tell you you need the whole panel repainted.And the quality of work he does? Believe me I tried many body shops before. None can do such a great color match that he can!Recommended very highly!!!Go there, you dont need to shop around anymore!

Jo
Review №15

Got the alternator of my daughters car fixed a week ago and there is no other better garage to go to than Just Right Auto Service. The team of Mark and Theresa are great people to deal with. They are honest, reliable, helpful, friendly and do great work. Car was ready as promised and quoted. If you are looking for a no nonsense and honest garage that do good work, this is it!!!!!

Di
Review №16

I was afraid referred to Mark & Theresa a few years ago and have been extremely satisfied ever since. I remember during my first visit there was another long time customer there who said you wont find better people than this, they are honest and fair. If you need anything done regarding your car, come here first. Mark will tell you if its worth doing and if there is a more efficient way for you to get it done. Check them out, you wont be disappointed.

Mi
Review №17

Man of Integrity who enjoys taking care of people!After leaving a corporate collision company with an estimate, (4/12), I went to Just Right Auto for a second estimate. Mark Bishop, the owner not only educated me on how he and his technician assessed the damage but also explained that they would first buff the scratched areas and will take it to the full sanding and paint job, if necessary. I expected to be an ordeal job, but turned out to be a pleasant 10-minute conversation with Mark while his technician only needed to buff the minor scratches.I feel confident in sending personal referrals to JUST RIGHT AUTO!!!Thank you, Mark & your team!!P.S. My 1st estimate at Classic Collision (S.S.) was a whopping $1,427.00!

Na
Review №18

Thank you to Mark and his team at Just Right Auto Service! Theyve taken excellent care of my car repair needs twice this year.I had damage to my car due to an accident. Mark and his team repaired it and it looks original. It looks as if no accident ever occurred.Just a couple of days ago, they got me back on the road by installing a new battery for me. I only waited a few minutes for this excellent service!Mark is very personable! You will be taken care of very well by him.Thanks Mark and Just Right Auto Service!

Ke
Review №19

Knowledgeable. Trustworthy. Honest. Competitive.My dad found Just Right Auto Service on Craigslist after I was in a single vehicle accident. This shop is a family run business that is ready to help you with whatever auto repairs or service you may need.The work I had done involved replacing the rear suspension and repairing some body damage; they did an outstanding job! I appreciated how Mark, the owner, worked with me and talked through the decisions we were making. They were able to work on the car right away and were efficient with their time. In fact, I ended up tacking on a few other projects I had been delaying, including replacing the belts as well as the brake pads and rotors on all four tires.After the accident, I had originally taken my vehicle to an auto collision center but I sure am glad I went through the effort to move it to Just Right Auto Service and have them repair my vehicle. The results are outstanding and I could not be happier with the work they did or the experience I had.Thank you Just Right Auto Service for being there for me when I needed you!

An
Review №20

I took my car in for a bumper repair in April. Mark was quick to respond to emails and was the only body shop in the are that would even quote a patch rather than a full new bumper. He was super friendly and up front, as soon as the repair work began, he found that the reinforcement bar behind the bumper was damaged too--he notified me right away and found one off of a totaled car so it didnt add another huge cost. He also finished within the original two and a half day timeline!Even with the bar, the end price was at least $400 less than I was quoted everywhere else. The paint job was spot on and matched the rest of the car enough that my dad, the car buff, didnt notice it had been repaired (the ultimate goal). He also gave my poor neglected car a really good wash--which after years of parking outside under pine trees, it needed more than I can say.Unfortunately, that car was totaled a few weeks later when I was violently rear ended, but Ill be taking my new car to Mark for any issues that may pop up.They recently sent out an email that they have an online system that tracks your repairs and service history--a great tool for someone like me who isnt always sure what services are needed or when they should be done. Also helps you keep track of what has been done--which is so much easier than digging through the glove box for receipts to see when the last oil change was. Love the new system!

An
Review №21

BEST AUTO SHOP IN ROSWELL!! Mark and his crew really know what theyre doing and can fix just about anything! In fact they were the only shop in Roswell who would service my old Chevy Nova and did it right at a fair price. They may not have the fanciest lobby or storefront/location but they do not cut corners and will be honest from start to finish. 5/5

Li
Review №22

Not that I want my car to get hit again but Mark and team were so nice and did such a great job, I am looking forward to going back. Car is like new, including the inside! Highly recommend

Ni
Review №23

Fantastic auto shop, they do everything here, they do it well, and they do it at the best possible price. Got into a fender bender, every other shop was asking for over a grand to get it fixed. Here? $300 in and out and the work was incredible. The only auto shop I go to.

St
Review №24

HIGHLY recommend this auto service center. GREAT QUALITY at AFFORDABLE prices. Mark is a friendly, very informative and trust worthy experienced mechanic. Worth the trip and will be using them again!

jo
Review №25

Mark Bishop the owner operator hands down is the best most trustworthy mechanic I have used. I used him for mechanical issues on my vehicles and twice for bodywork on my mothers car.I have never had to bring my car back or had to call with a complaint. His attention to detail is bar none, I wouldnt trust anyone else to work my my vehicles

Li
Review №26

My daughter goes to college in Atlanta, 850 miles from where we live. She is down there by herself for the summer, and her car broke down. Just Right was highly recommended to us by a friend, and now I know why. We had originally taken her car to a mechanic in Atlanta to get her alternator and battery replaced, but he said there was significant rust underneath her car that they werent able to address. We were very concerned about her safety. After taking her car to Just Right, the owner called us to confirm the findings, but was able to fix the alternator, battery and the rusted components. He sent us a number of before-and-after pictures to show us what had been done. My daughters car is now running well and I have peace of mind knowing she is safe.

Al
Review №27

I rarely write reviews... but this time it deserves it :) Mark made a fantastic job and really went the extra mile with some issues on the way. One of the pieces for my car was lost in the Suzuki inventory. Mark tried all options and fought hard until he was able to find one and leave my car as it used to be.He also made totally painless dealing with the insurance and all the issues on the way!! 100% recommended!!

Ra
Review №28

I had the best experience!!! The owners are super knowledgeable and officially my favorite married couple! Words cant explain how grateful I am for Just Right!!!!

By
Review №29

Mark is a remarkable man! He took a project that I had another shop doing finished it in 3 days while the other shop took 3 weeks to tell me they couldnt do it. Basically had a body kit put on my car and the aftermarket bumper wouldnt fit on the car at all so they cut it in half and send it off to Mark. REMARKABLE MARK! Spent day and night on my car to make sure it got done to perfection! On the last day he worked on my bumper I met up with at the shop and from 11pm Saturday night to 1pm Sunday afternoon I watched this man do magic on the bumper no one else could fix and get fit on my car!!! This man loves what he does and he makes sure you walk away happy! First mechanic I ever met you takes you into concern before himself! Ill recommend Mark to anyone in the 50 states. (Yes its worth that trip)

Je
Review №30

Im blown away. What a wonderful group of people. NOT ONLY did they get me my money back from another mechanical shop but they overheard my daughter saying she was getting hungry and picked her, my little boy and myself all Chic fil a while they got their order. I really dont know what to say. ON TOP of all of this I asked him if the AC sounded/felt odd in which yeah its off after paying over 1k to Meineke for a 2 yr warranty Compressor... he took less than 5 minutes realized the problem and fixed it for a fraction of the cost of what I was quoted right down the street. Were thankful for people like you.

Jo
Review №31

Mark was very understanding of his craft. He went above and beyond my expectations. He did better than what I thought he could with the money from the insurance company. Ill definitely be referring people to his shop.Thank you Mark,-Jon

Ca
Review №32

So in October 2018 I had some brake work done on my daughters truck- then a couple of days ago (Jan 2019) out of no where she had brake issues. Feeling perplexed I gave them a call and had the truck towed there. The Owner had the issue rectified and she is back mobile and it was the same day. The only thing I wish is he had showed me what the issue was like he did the 1st time I took her vehicle. But on a whole I’m very satisfied and I was not charged one cent and he didn’t try to upsale and profit off other made up issues.

Jo
Review №33

Great service, honest people, fair prices. No complaints, i recommend them 100%

Ma
Review №34

Done an excellent job on my 2014 Volkswagen Passat. Got into a collision with another vehicle. Theyve restored my vehicle show room floor style! I definitely recommend Just Right Auto to anyone. Not only did they fix my vehicle they also performed a complimentary task of spraying my calipers for a little flavor! Definitely and highly recommend Just Right Auto. Therere Just Right!!

Ca
Review №35

They are amazing. Always trying to work with you and they care about not just making money but making sure the families in the cars are safe.

Ji
Review №36

Great customer service and Mark is very knowledgeable and explains things well! I highly recommend them!

Da
Review №37

Service was awesome, it was my first time going to Just Right Auto Service. And the name says it all, Just Right price also. I’m going to bring my other car to get serviced🙂🙂🙂

Lu
Review №38

Great service. I purchased a used car for my teenager from Mark and Teresa and everything went smooth. Highly recommend their family shop.

Ma
Review №39

Amazing service and customer service!!! They are very knowledgeable and wont try to overcharge you! Definitely worth it!

Da
Review №40

Came here with my girlfriend to get breaks put on a 2015 Honda Accord. Upon entering the staff was really nice. After an inspection of the breaks, she was told that she would need both rotors replaced along with break pads because the rotors were “glazed” and “blue” and very thin. The car has less than 50k miles and the thickness of the rotors are very good and have no sign of glazing. After refusing rotors we were dismissed from the shop. If I had not come with her she would have been convinced to pay a extra $279 for rotors that she didn’t need. Ladies BEWARE!

K
Review №41

Took my daughters 17yo E320 MB in to have the A/C checked, and left with ice cold blowing air, and fixed the power steering that had just gone out a few days earlier. Found them using a groupon and have every intension of using them the entire time this car needs service. Friendly, knowledgeable and willing to go the extra mile. Even gave us a free estimate of all the things the car needs in the near future! Highly recommend.

Ch
Review №42

The car looks great. It looks like it was never damaged!

Kr
Review №43

Very friendly, professional and fast.Great customer service and fair prices.

Sa
Review №44

I was having trouble with my breaks and needed to find a place where I could drop my car on my lunch hour and pick it up by the end of the day. Thank God I stumbled upon this place. In the past I havent had great experiences with auto shops I always feel over charged or lied to because I dont know much about cars, this place was the exact opposite. They kept me updated throughout the day by texting me and not only provided me with great competitive rates but told me what was necessary and what I would need to have serviced in the future to avoid any further damage. On top of all that I couldnt get there before they closed but they said no problem take your time which is always appreciated with Atlanta traffic. I will absolutely go back here for any future services, they have earned a client today with there great customer service. Thanks guys!

Sh
Review №45

They gave me good advice on what to do with my car even at a low cost they made sure they educate me on what to do thank you I recommend anyone to go there

Ad
Review №46

Great people to work with. Excellent work.

An
Review №47

Just Right Auto Service was a great experience. I referred my family and friends here and they had nothing but good things to say. They do everything here so no need to waste your time on additional services elsewhere.

Ma
Review №48

We love our customers.

Ma
Review №49

Ive been going to just right for about three years never had a problem with them. The do quality work and the prices are fare.

Ta
Review №50

I drove 40 mins to this shop based off high reviews and was very disappointed. To makes matters worse, I had an appointment. Once I arrived no one was in the lobby nor front desk to greet. However I really needed to get my car serviced. Therefore I waited another 45 mins in the lobby for a staff member. Once a gentleman came in, he took the customer who came in after me!! Never once acknowledged I was even there. Horrible customer service which caused me to leave and take my business else where.

Gr
Review №51

They give great service

Na
Review №52

Very fast. Reasonably priced break work. Fantastic communication.

Na
Review №53

I took my VW Jetta here after a car wreck a few weeks ago. Mark and his team did a fantastic job and now my car looks good as new!! He even painted my tire rim from a previous mishap for free! They dealt with my insurance company directly and kept me informed of the progress on my car. Very detailed oriented and honest. I cant recommend them enough!!

Ce
Review №54

Fast service great prices on groupon!! Staff is friendly

Pa
Review №55

It was a great experience! Very professional and friendly staff. My car looks like its brand new!!

An
Review №56

Im not sure why I am the only one to be lied to and scammed by Just Right auto service but I have no doubt that it was the case with my visit. Came in with a leaking top in my Mitsubishi eclipse and Mark Bishop took a look at it for me. I was told Id have to leave the car at the shop to locate the leak and try to fix it. I ended up paying for mostly detrimming the inside of my car supposedly to find the leak, then being told it is unfixable, that the fabric of my roof is leaking (false) and that replacing the top would cost thousands of dollars ( false). I later went to a trusted shop and had some the weather stripping replaced which mostly fixed the leak, now I only need the back strips replaced. Do not trust especially as a new car owner.

Ja
Review №57

Very good service.

Mi
Review №58

Quick and friendly service!

An
Review №59

I first heard of Just Right Auto (JRA) from my daughters AAU basketball coach. I was new to the area from Hawaii and was in desperate need of a honest efficient mechanic. After quotes from two other auto repair shops, NOT only was JRA just right, it was and still is the best in price and customer satisfaction. Theyre by far the most honest and transparent in the business of repairing your transportation. This guy and his staff are very knowledgeable in their field. Mark is now servicing all three of my cars including my new Infiniti FX 35 I have never have to come back for repeate work on the same issue. When you problem is fixed... it is done! This guy will work it out for you in repairs, cost as well as order of important priority to make it affordable if money is a set back. I strongly recommend visiting Mark and Theresa at your JRA friendly neighborhood auto repair shop. Theresa is the best!

De
Review №60

Mark & His wife are amazing! Great work, honest always and fair!

De
Review №61

This is a FANTASTIC business!! mark bishop is very very honest and straightfoward about car dealerships, insurance companies and people who detail cars. when i need something, i have no problems driving up from the bottom of decatur to roswell to see him. mark is NOT after your money nor is he trying to bullshit you just to get a little piece of your business. he comes early and stays late.

Da
Review №62

Why is your phone number always busy signal? Can’t get a hold of anyone. Frustrated.

Gi
Review №63

Very friendly dealer, great people to work with.

Ma
Review №64

Excellent customer service!

Ro
Review №65

Great job, very courteous staff

Ti
Review №66

Great people

Er
Review №67

Honest folks

Ba
Review №68

Very friendly support

Pe
Review №69

Mark, the owner of Just Right Auto is a great guy who is a great auto body and auto Mechanic! He will search for what is the problem with your vehicle and repair it properly. I highly recommend Just Right if you live in the Roswell/Alpharetta area for your auto repair shop!

Pa
Review №70

My experience with this workshop was excellent! I took my car to Mark on the recommendation of my lawyer, after being involved in a crash in which I was hit from behind. The attention was very professional, Mark and Teresa took the time to explain to me how was the process with the insurer, they kept me informed during the time of the repair and the result was excellent. After many months I returned by an external door handle and Mark fixed it for me at no cost. Today my car has brake problems and I plan to consult with Mark because I think he is an honest person who does quality work. I recommend your work always!

Information
28 Photos
70 Comments
4.7 Rating
  • Address:670 Houze Way suite E, Roswell, GA 30076, United States
  • Site:http://justrightautoservice.com/
  • Phone:+1 678-878-4211
Categories
  • Auto body shop
  • Auto bodywork mechanic
  • Auto repair shop
Working hours
  • Monday:9AM–3PM
  • Tuesday:Closed
  • Wednesday:9AM–12AM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible restroom:No
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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