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Goodwill
451 S Clinton Ave, Rochester, NY 14620, United States
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Goodwill
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Review №1

I love this store. It is clean and the staff is friendly and helpful. And the prices are to die for

Ba
Review №2

Staff was very helpful and friendly... Love my new shirt....

mu
Review №3

Its a really good place if your looking for cheap clothes and books. The books are my favorite 🤓

Pa
Review №4

I was very disappointed to learn that there is a NO RETURN & NO REFUND when you cant try on the clothes. That is absurd! Its the least they can do is return to exchange. Avoid Goodwill for clothing.

Mi
Review №5

Nice and unique selection of items but smaller than most other Goodwill locations.Employees and management are all very nice and keep the store in good condition.Deserves a spot in any thrift store marathon shopping spree.

Co
Review №6

Ilove giong there.

RA
Review №7

Drive up Contactless donation is a great idea, just pop the trunk and theyll take what you got. Little bit of a wait, had to use the car horn to get service, not sure if anyone is really on watch. But overall quick and easy.

Ol
Review №8

Hey Everyone, If you have not been to GOOD WILL for Shopping. ..then you are Really missing an experience. This chain store has Everything. .literally. And,, if you are a bargain hunter, youll be in Heaven. Seriously, its not possible to go wrong .Give GOOD WILL a try. You may be pleasently surprised.

La
Review №9

Great selection great prices found everything I was looking for plus some

Br
Review №10

More postings on the price of categories.

Le
Review №11

The Cashiers are very helpful and curtious. The store was very organized and clean and they also have the Covid- 19 warning out to.

Je
Review №12

Recently rearranged, always a great place to find deals on shoes and clothes. Smaller than some stores but has quality items. Some new items and snacks are available for purchase as well. The book section has some hidden gems.

Ba
Review №13

Love this place so many things and cheap🥰 camera was 6 and printer was 12.

da
Review №14

Deals and good customer service.

Vi
Review №15

I always leave with something. Great customer service.

Ja
Review №16

Not a good selection of mens.

Ma
Review №17

I think theyre getting expensive for free donations. I am glad they help people, but if you can go to Walmart for the same price and new merchandise, all the help wont be helpful

Ja
Review №18

Employees had no interest to interact with the customer. For the most part the store was clean.

Je
Review №19

Friendly staff, small but clean place.Thank you again Tony for allowing College Bound Sealers to continue to service you asphalt and snow plowing needs.

Al
Review №20

Great variety of clothes

Da
Review №21

Pricing of course was fine. Employees were courtesy and efficient.

Ro
Review №22

Very good place to shop for clothes and house stuff. Some things are new with tags on them. The workers there was very friendly they welcome me to the store with a hello and goodbye. They place was neat and organized, quiet. I will be returning to this store again.

Ir
Review №23

We always find great deals at this location!

ke
Review №24

People was very nice i glad they was back open my favorite goodwill

Er
Review №25

The selection is ok (very, very few Halloween items if thats what youre looking for), but its the customer service that only gets 3 stars. Every time Ive been in theyve been on their phones, they dont know areas where things are located, and weve been overcharged, or our purchases dont end up coming home with us. Behind the counter is very disorganized.

Fo
Review №26

Decent GW location. Small but clean.

Ka
Review №27

New items daily. Great handbag selections. Weekly 50% discount, senior discount 25% on Wednesday. No hassle return with receipt & tags attached. Frequent turnover of merchandise. Suggest you check often.

As
Review №28

Real nice and spacious!! I was able to get 6 out of 7 items purchased with tags on them and I was able to use my 25% card along with color of the week.

Do
Review №29

I was in midday on Saturday and they were busier than I expected. Despite that, when the line for the register got long, they had someone else jump o to the registers to help. Additionally, earlier, I saw one employee directly helping a customer in a scooter. That level of assistance is heartening to see.

Ce
Review №30

I love this goodwill. I just got a nice scarf for my hair and with my senior discount paid less. Too bad they no longer have color coded sales😢

Vi
Review №31

Love it here!! Thank you all for being front line workers!!

La
Review №32

Got what I was looking for

Cy
Review №33

It was great!

Er
Review №34

These stores have turned into nothing but GREEDwill. They upped the amount of times you have to donate in order to receive a coupon for other donated goods. They jacked up all of the prices and removed any discounts weekly. They also dont allow you to return items purchased at other stores, so make sure you want to spend $10 in gas to return an item you buy. absolutely disgusting organization.

Pa
Review №35

Had little stuff that I was looking for this location always lacks in the home decor and boy clothing area.

Li
Review №36

The workers at Goodwill are always pleasant to me.

Li
Review №37

This is not the kind of large thrift store you might drive in from out of town to shop at, but it is a convenient location for inner city people who need a deal on something. They use colorized price tags and, on a rotating basis, one color is always 50% off which really improves the deal if you can find something that will work and has the correct color tag.

Ca
Review №38

The flag thats on your building is torn and tattered, very disrespectful, and needs replacing. Im referring to the building and flag thats visible from 490.

Ed
Review №39

Good, but had some issues with merchandise not being priced and tagged. Because of this, I could not purchase some of the items I wanted to buy.

na
Review №40

Surprisingly good merchandise. Great variety in clothing, and great variety in other household/entertainment items. Clean environment, and friendly employees.

Pe
Review №41

I’ve always liked shopping at this location.... but recently under new management I have noticed a decline in the quality of the store (the set up, items, and prices) and the people who work there..... they have some very rude and unprofessional sales associates working at this location. I politely asked for a fitting room and right off the bat the cashier gave me the nastiest attitude saying “well you’re gonna have to wait a minute” with the meanest looking face... I really cannot understand why the attitude. If you don’t enjoy working with people then don’t....

Ch
Review №42

I try to go in to see caught a good bargain... its always hit or miss.. Customer Service is great...

Tr
Review №43

Id love a Thrift option that pays employees living wage, didnt take advamtage of the corrupt judicial system and wasnt for profit

Co
Review №44

Very good prices

Ge
Review №45

Good place to get simple things if you live a simple life!

sh
Review №46

Good prices,wide variety and good selection of clothes and other things. cashier very nice

Ka
Review №47

Great bargains have to sort through a little bit of the kinky stood but then there is good finds!

Ni
Review №48

Love this location! Huge, well organized, and I always leave with awesome items.

Ma
Review №49

I am amazed ! at these reviews? The goodwill store here in Rochester are stealing from the customers. If items have more then one sticker, they take the items and up the price. If you are Hispanic, black, Chinese,Indian looking, they are suspicious of the tickets on the Items and up the prices. Before, the color of the week, they take items off the shelves that sell and leave the worn out items . These are my current experiences at the goodwill stores in Hennrietta and South Clinton. So Sad?? Makes you think were the moneys going.

Au
Review №50

I love this place. They have a lot of nice things.

Be
Review №51

Good items, organized!

An
Review №52

Items are extremely overpriced. Ive only been approached by only one mean and rude cashier, an older hispanic woman who doesnt seem to have manners or good customer service experience/relations. All others are awesome!! Im an avid shopper, but since experiencing such bad customer service, I will not be visiting this store again for a while...as well as, a few other shoppers that have expressed the same sentiments.

Be
Review №53

Very cute clean friendly place love shopping there would recommend it 2NE1

De
Review №54

Its rather small, staff is pretty nice. Ive had good luck finding dresses, bags, and blazers.

Lu
Review №55

Love goodwill is a nice place where u can get a lot of nice things at a resonable price. When u can get a new go to goodwill ok

Ro
Review №56

It was good for what it was. Reasonable prices but not a big selection of items.

An
Review №57

Good selection and very helpful and polite staff.

De
Review №58

They have good variety of stuff along with helpful staff

Ma
Review №59

I never really find anything I like here, but Thrift stores are always hit or miss. They have a drive thru donation stop which is handy for donatin

Ke
Review №60

Not a whole a lot of selection especially in bigger sizes. Non clothing items seemed to be overpriced for used/donated items.

De
Review №61

A great place to find most anything.

Re
Review №62

Small, but they have a good selection of clothing, bags and shoes

Sa
Review №63

They always have unique goods in there house wears section

Ja
Review №64

Ok place

ro
Review №65

Good 👍

Ve
Review №66

Nice staff and great finds.

Ch
Review №67

Have everything. Just wish there were kids belts, but cant find them anywhere anyway.

Ma
Review №68

Nice staff, and lots of nice things too. Very clean.

Sh
Review №69

Pretty clean, decently laid out and good deals

Al
Review №70

The cashier was not very nice.. I asked a question she acted like I was bathering her.

Pe
Review №71

Got good stuff for being use

le
Review №72

What a heck of a place I love it

Ro
Review №73

Great buys and friendly service 👍

Pa
Review №74

Clean place good prices

St
Review №75

Service, selection and price so low.

Ya
Review №76

Over priced, disorganized and not much of a selection

lo
Review №77

Some rare finds today ....especially 1993-1996 beanie babies.

Jo
Review №78

Nice polite staff.

Th
Review №79

Excellent service, friendly people!

Ke
Review №80

Jacked up prices and Rees of pot

K
Review №81

Nice people & a good cause

Su
Review №82

Very good cheap to

Pe
Review №83

Not a very big selection but i still pop in from time to time

Ja
Review №84

Nice to shop and affordable

Su
Review №85

Very good store

ha
Review №86

Qqqqwqaw is a great w

Ja
Review №87

Good second hand store

ch
Review №88

Love everything about them

Sa
Review №89

The store doesnt have interesting things for me

Vi
Review №90

Good place for bargains

Sh
Review №91

It was nice in there

Ra
Review №92

Clean but less items each time!

Do
Review №93

Lotta of treasure just got get there at right time like early in morning when it opens

no
Review №94

Wonderful employees

Zo
Review №95

Wonderful

JD
Review №96

Way over priced for old stuff

Ch
Review №97

Piles of badly organized broken crap

Bi
Review №98

Needs more cashiers

An
Review №99

Buy lots of clothes and shoes here

Mo
Review №100

Nice people

Information
52 Photos
100 Comments
4 Rating
  • Address:451 S Clinton Ave, Rochester, NY 14620, United States
  • Site:http://goodwillfingerlakes.org/
  • Phone:+1 800-466-3945
Categories
  • Clothing store
  • Thrift store
  • Non-profit organization
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–6PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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