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Alfa Romeo of Rochester
3865 W Henrietta Rd, Rochester, NY 14623, United States
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Alfa Romeo of Rochester

Comments
r.
Review β„–1

Excellent staff and nice selection of vehicles ask for Matt πŸ€—

Ca
Review β„–2

Elegance at its best with unique styles and creature comforts to satisfy everyone

Li
Review β„–3

Love my car. The salesman was knowledgeable, helpful and easy to deal with. Received a wonderful deal and I am enjoying my car. Would recommend them.

Se
Review β„–4

Great car, love my Alfa! Great salesman, Ian was great! Whats important is what happens after the sale has been made though. I was a lexus guy, I still love them and own one but I wanted something different. Even though I never had a problem with lexus or service. Service after the sale is very important, I havent had any mechanical issues so far in 10 months with my Alfa. I have however have had warranty issue, waiting going on about 3 weeks for a response or a call from the service or parts department. Ive left messages, emailed pictures and also spoke with Alfa customer care. 2 Stars because I knew the car was great so the salesman didnt need to sell me (he was a good salesman). The service... I havent recieved a call on the issue or an update. 2⭐Update: 3 weeks later, still horrible communication and my issue is not resolved. It has been 5 weeks I have been waiting for a simple issue to be fixed. You shouldnt feel this disappointment after spending your hard earned money 1⭐

Da
Review β„–5

My visit and purchase with Dorschel Alfa Romeo/Maserati was a great experience. The entire Sales Team assisted me, and the entire process from learning about the vehicle, to their no-haggle sales process, was absolutely awesome!

Ro
Review β„–6

Worst service department I have ever encountered. Take that into consideration when purchasing from here.

Ja
Review β„–7

In May (2017) I bought an Alfa Romeo Guilia sedan from Dorschel Alfa Romeo/Maserati. The overall shopping experience was professional and cordial. All information I requested was supplied in a timely and professional manner. I worked with Matthew Sherman and Frank Citro who were both absolute gentlemen during the process. Obviously, I didnt have a lot of choices of dealers in terms of dealing with Alfa Romeo but found Dorschel to be excellent and an acceptable distance from my home if service issues should arise.Now, about the car. I have bought and leased cars many times over the past 20 years...but for the first time ever...I actually own a car that I LOVE! I love the way it drives, the way it looks, the way I fit in the seats, the overall build quality of the car. The engine and transmission are so buttery smooth. The car has so much soul and passion Im on the verge of tears when I drive it. My BMW 328XI was a great car but didnt invoke the level of emotion out of me when I drove it or looked at it.It is obvious that Alfa Romeo did their homework and took their sweet time getting this car to the United States and for good reason and I want to apologize to Alfa for the multiple emails I sent to Italy over the years basically saying hurry the hell up! I remember as a kid just drooling over the Milano and 164 sedans and to now finally be driving one is pleasurable beyond words.I will probably never get rid of this car unless Dorschel makes me an offer I cant refuse in a few years. Alfa Romeo and Dorschel have also been great in regards to communication post-sale and follow-up has been more than appropriate. Again, Alfa has done their homework and executed this launch brilliantly. I think people need to be aware that this car is a stunning value with a starting sticker price in the high 30s. The car comes with an impeccable list of standard features as to not disappoint the buyer who is looking at a more entry model. Im noticing that Alfa Romeo is offering some stunning 24month lease deals now, which they werent offering at launch time...but thats the price you pay for being first. The Alfa Romeo Guilia is a stunning vehicle.....enough said.

Information
16 Photos
7 Comments
4.2 Rating
  • Address:3865 W Henrietta Rd, Rochester, NY 14623, United States
  • Site:https://alfaromeousaofrochester.com/
  • Phone:+1 888-586-8371
Categories
  • Car dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
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