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D & B Auto Service
90 Mt Hope Ave, Rochester, NY 14620, United States
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D & B Auto Service

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Ch
Review №1

Excellent service. Bruce is a genius at finding the problem and fixing it with all types of cars. His mechanics are always polite and knowledgeable. Honest and amazing place to have your vehicle worked on!

Ja
Review №2

Dave & Bruce are by far the best! They are truly the most honest, capable, knowledgeable and friendly mechanics you’ll find anywhere. I’ve been bringing my vehicles to them for many, many years. Not once have I ever felt I paid too much and every repair has been done correctly the first time. If you want it done right, this is the shop to take it to.

ch
Review №3

These guys are awesome! Fair, honest, good pricing...they have saved me money on numerous occasions... Just the other day they told me to check if a part was under warranty from the dealership and it was! Saved me $400, they could have easily busy installed and charged me. Go to D&B, youll be pleased.

an
Review №4

Awesome place....absolutely dependable and honest. No other shop comes even close

Bo
Review №5

Friendly, honest service. I highly recommend them

Ge
Review №6

After years of looking for an honest, reliable mechanic who doesnt overcharge or try to find problems where they dont exist, I finally found D&B. I truly cant say enough nice things about these guys, and it doesnt hurt that theyre right around the corner from me! Hands down the best mechanic experience Ive ever had. I would recommend them to anyone and Ill be a customer for life if possible!

Mo
Review №7

Honestly cant recommend them enough, they are straightforward honest charge fair prices and do it fast.

As
Review №8

This is my first time coming here and I have nothing but nice things to say about this place. Bruce is very nice and you can tell the business is run by good people. I came here to get my inspection done. It is rare to find mechanics who are actually honest and not trying to screw you over. I will for sure be back!!!!

Je
Review №9

Very friendly. Excellent customer service. My family has been going to these guys for years. I dont know much about cars, but I feel comfortable taking their advice. Fast service.. Very straight forward and honest. They book about a week in advanced, though sometimes.

Wi
Review №10

Honest and attentive staff. Bruce went above and beyond and called General Motors himself to see if my warentee was still valid. It is a breath of fresh air to be able to trust a mechanic.

Ni
Review №11

Absolutely exceptional service. Great people, great service, and they did a terrific job with my car. What more can you ask? Highly recommended!

Me
Review №12

Great respectful and fair people. If youre in Rochester area, you shouldnt miss their great services

Ja
Review №13

Dave and Bruce are the most honest mechanics youll find! They are extremely knowledgeable, professional and personable. They explain the work on your car in understandable terms. They only do the work thats needed and never pad a job to make more$, unlike so many local car shops. I have trusted them with my car(s) for over 15 years now! Outstanding!

De
Review №14

Dave and Bruce are great. I came here on a recommendation from a close relative because I didnt know any good mechanics in town.I appreciated the professionalism and sincerity in their customer service and this was definitely one place where I was happy to leave feeling like I didnt get ripped off at all. They did great work and were affordable and took time to do extra work at no extra charge. My bill was a few hundred dollars less than what I was originally quoted which I would venture to say probably never happens with auto mechanics. These guys definitely arent in the business to gouge their customers.I was very pleased with this shop and I will definitely go here again if I need to and would certainly recommend to others.

Ka
Review №15

D&B Auto is the best! I appreciate their expertise and great customer service. I refer all my friends because they treat people the way most want ti be treated. Awesome!

i4
Review №16

These guys are great, Ive dealt with them through many cars and they never leave me disappointed their work is always good.Theyre professional courteous and just really nice guys. I tell all my friends about D&B Auto

Me
Review №17

Bruce always gives me solid advice. Estimates- both time and money- are pretty close to accurate everytime. Any surprises are communicated and the options are always explained thoroughly.

Sh
Review №18

Great service, trustworthy mechanics. 5 star shop.

Ro
Review №19

Top notch honest. Service.

Jo
Review №20

Bruce has always been fair to me and, i think, all his clients. A good mechanic is great to find.

An
Review №21

I moved from Rochester many years ago to the NYC area and I still wait to get work done on my car here when Im visiting Rochester because Dave and Bruce are the absolute best mechanics. They are so honest and genuinely nice. They do excellent work. They also save you money any way they can and they have gone above to fit us in in a pinch. I wish we could take them back home with us. If you have to spend $$ on car repairs, theres no one else Id want to give my money to. Support this awesome shop!

Sa
Review №22

Honest mechanic. My SUV had a hard idle and he fixed the issue at an affordable rate. This is now my go to mechanic for anything. Recommend these guys to everyone.

Li
Review №23

Rating: Exceptional/ Reliable/ Trustworthy serviceThis place does honest work. Both Dave and Bruce (D&B) are very helpful and knowledgeable about cars. They wont do any necessary work to just do work, rather they try and make sure the work needs to be done on your car before billing you for it.Another mechanic before told me I needed to replace my timing belt in the next 5000 miles, whereas Bruce looked up the manufacturer recommended replacement mileage and told me I had another 30,000 miles before I needed the work. Rather than telling you your car needs work and doing it prematurely just to get billable work, and if you dont know enough about cars you will likely believe your mechanic, D&B will tell you what you really need. They go by the mechanic handbook supplied by the car manufacturers as a reference rather than pulling numbers out of the air.If youre in the South Wedge area, this place is even more convenient because you can drop off your car and walk home. Then walk back to pick up your car. Definitely give them a try if you think your mechanic is not working out or just need a second opinion. Ive been using D&B for a few years now, since 2010, and my friend who recommended D&B has been using him for 10+ years. These guys are great! Make sure to call to make an appointment, these guys get busy due to good word of mouth :)

Sc
Review №24

Bruce is honest, reliable, and willing to discuss an issue and work with me to find the best solution to a problem.I usually do my own maintenance, so I have historically been very stressed when i have to go to a shop with a problem I cant fix. D&B is the first shop I have worked with for which this is not the case: I am very comfortable having them work on my car.

Jo
Review №25

Amazing service and completely trustworthy. If your car doesnt need extensive repairs they wont upsell you. Their work has always been quality I recommend them 100%!

Je
Review №26

These guys are simply wonderful! Ive taken my car to them twice now and they have been nothing but honest gentlemen! Ive had my gas line patched and a rear door issue resolved, both in a very timely manner, both same day in fact! If I could give this establishment 100 stars I would! Highly recommended

Pa
Review №27

So far, so great! Bruce is who I interacted with and he has been nothing but friendly and honest.

Jo
Review №28

This is an excellent shop. If nothing is wrong with your vehicle, they dont charge you! We had old gas in a vehicle, which was causing emission problems when we took it to a shop. One shop wanted to charge $2400 to fix it. We took it to D&Bs and they said to put some high octane gas in it, drive it over the weekend then come back and recheck it. The emission problems went away. This was two years ago and the car still runs fine. They didnt charge us. Recently, a check engine light came on, I took it in and they said that it was the gas cap not being on tight enough. They tightened it and didnt charge. This has happened a few times. You can trust them.

Br
Review №29

Bruce is the best mechanic EVER!!! He always helps me as soon as he can, he very reliable and knowledgeable. Daves cool too! I havent had Dave work on any of my vehicles cause Bruce is my usual mechanic but i have heard that Dave is great as well and he is always polite to me 😊😊😊 totally recommend both to anyone!!!

Pr
Review №30

I have had some of my best experiences when it comes to help with my car, from the folks at D and B Auto! Twice now I have showed up on the fly with a tiny but immediate need and they accommodate me. They are also extremely generous with their pricing of the services they performed for me. I dont want it getting out too much about their generosity, as I dont want them to be taken advantage of. Their hard work deserves just compensation but it is rare to find guys like this in this industry. If I could give 6 stars I would! Thank you D and B!!!!!!

D.
Review №31

Bruce is awesome! Great service and decent prices.

Bi
Review №32

Just moved to Rochester and was told how good this place is. Got my car inspected and I had to get some tint removed from my windows . They suggested a great place and saved me a boatload of $$.

Je
Review №33

Got my 09 Fit worked on. Reasonable price, great people, and will be coming back. New place I will always come to.

Pa
Review №34

Exceptional service. I didn’t need to change the oil and the kind sir who assisted me put a small amount of fresh oil in the engine and didn’t charge me. He also took the time to explain and answer all my questions. I totally recommend this place.

Ri
Review №35

Ive known Dave for many years and have brought several of my cars here to be serviced. He has a great shop! I trust their diagnosis, workmanship, and that they will charge a fair price.

Me
Review №36

Called a 1/2hr before closing to fix a tire. Didnt have a replacement but put on my spare. No charge. Super fast. Very helpful & friendly. Thanks!

Bi
Review №37

Unbeatable service for honest, fair and professional car repairs. These guys have been doing it for 30 years each and they still do all the work themselves, why trusting you car to an apprentice when you can have these experienced owners-mechanics do the work themselves.

Do
Review №38

Dave and Bruce are great people, fantastic mechanics. Quick and inexpensive. Very trustworthy.

Se
Review №39

I rely on D and B heavily. Both Dave and Bruce are incredibly nice and they never do work that isnt necessary. There have been multiple times that they have fixed minor problems (lights, fluids, etc) and not even charged me. Ive trusted them with my volvo and ford truck for years and I refer everyone that I can to them. It gives me great peace of mind to know that I have a mechanic that I can completely trust.

Ke
Review №40

Always courteous, trustworthy, and an all-around solid shop. I always recommend Dave & Bruce!

Si
Review №41

They made sure battery was good (adequately charged) after sitting three years!!

Ro
Review №42

I wouldnt take my vehicle anywhere else. Great service from mechanics you can trust. Been a customer for nearly 20 years.

Ke
Review №43

Most trustworthy, honest mechanics youll ever meet. They do excellent work.

Ap
Review №44

I highly recommend them to anyone looking for a good, trustworthy and reliable mechanic. Great guys and best Automotive shop in Rochester.

Br
Review №45

Bruce and Dave are great mechanics, give fantastic personal service, and dont try to sell you a bunch of stuff that your vehicle doesnt really need.I hope they stay in business forever!

Kr
Review №46

My husband and I have brought both of our vehicles for various maintenance procedures. They are efficient, honest and inexpensive. They rock.

Al
Review №47

Dave and Bruce treat you like family

Ja
Review №48

Honest mechanics who do fast work.

Br
Review №49

Excellent service, Dave and Bruce are great to work with! Truly a south wedge gem.

Al
Review №50

Honest and great mechanics. Seriously the best.

Al
Review №51

Always helpful, always friendly, always fair

Sa
Review №52

Great guys. Will be going back.

Ed
Review №53

Great honest service!

Ki
Review №54

Excellent service!

Mi
Review №55

Dave and Bruse have been working on my car since 1991.

e
Review №56

Best honest service in Rochester hands down.

Do
Review №57

Great service...honest....reasonable...

Je
Review №58

Absolute best mechanics in Rochester.

Le
Review №59

Good, honest and fair people.

Ja
Review №60

Very professional and honest.

Sh
Review №61

Only guys I trust!

Information
2 Photos
61 Comments
5 Rating
  • Address:90 Mt Hope Ave, Rochester, NY 14620, United States
  • Phone:+1 585-454-0570
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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