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Underground Paint Shop LLC
401 Elmgrove Rd, Rochester, NY 14606, United States
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Underground Paint Shop LLC
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Mi
Review №1

They did a fantastic job taking care of some annoying rust on a car I really want hang on to. Very pleased. The work they were doing on other vehicles, including for some dealers, was impressive. Estimate was the price, no nonsense, and it was done when promised. Thanks.

Al
Review №2

I am so lucky that Mike was able to help me out when I was in a really rough spot this past week. He went above and beyond my expectations to help me out. Worked fast and efficiently to help me out the best he could. Would absolutely recommend and go back if need be. I more than appreciate the help that I received.

Ch
Review №3

Underground Paint did and amazing job on my 2003 Lexus is300! Full paint job in satin black. The price was great and they went the extra mile to make it perfect.

ca
Review №4

Ive been dealing with Mark for years now. Between having vehicles for my family fixed and repaired. Also have had Mark and his crew fix my trucks as well. Always the best price and nothing but the best quality and workmanship.

Ro
Review №5

If you wanna wait for a month for your parts to be done and you wanna come back to pick them up, cause they are still not done, that’s the right shop for you. No apologies either. Good luck!

ma
Review №6

Mark and Mike are great. Been there a couple of times before and will go back again.

Th
Review №7

I lightly damaged my motorcycle pannier and got the paint scratched. I called a few shops in the area to ask if they worked on motorcycle accessories. I was turned down by 2 shops but Underground took a look and helped me out.The fix and paint job is high quality. The time of delivery took about two weeks but it was much cheaper getting it repaired than buying an entire new set of panels. Price is good, the workmanship is great.

Da
Review №8

Mark has been very helpful, as well as his crew. Worked on my CR-V as well as my brothers BMW 6 series convertible. Excellent work and fair prices. Has turned things around quickly without sacrificing quality.

St
Review №9

I delt with Mark over and over about getting my motorcycle painted. He had my bike at his shop for 3 weeks, left it outside over night in the rain and never even began the work. I later returned and dropped off plastics which he said would be easier work and 10 days later never even began the job.. I was prepared to spend top dollar in cash for the work and every day I was under the impression that my work was just not inportant to him or his business. Every other job there was more valuable to him then mine... Speeking to him he was very nice and friendly.. I will give him credit for that... But every other aspect of my experience really sucked.. I do not recommend this shop

St
Review №10

Fast, quality work at an affordable price. I did two rear bumper covers, 99 Camry and 09 Accord, which are now the best looking part of the cars. Proprietor allowed me to drop ship from RockAuto to his place. When I picked up, the finished parts had been sitting on an outside rack and were a bit wet from weather. Thats fine because its no different than if the part was already on my car, however since I put them in my van to take home and mount, wetness getting into my van is just something to consider. Since I brought a blanket to protect the freshly painted and very large covers and this also handled the moisture.

Jo
Review №11

Gave Mark more time than needed to complete the work I wanted done. Mark doesn’t call you to let you know how things are coming. Rarely does any one answer the phone when you call. Mark and his shop had my truck for over 9 days, and didn’t complete even 50% of what I wanted done. Pathetic. I’ll be doing business anywhere but here

Sh
Review №12

My car went from being scratched up on the side to looking brand new!! I am super satisfied and they washed my car and shined my tires for me as well.

Ch
Review №13

Had my Jeep hardtop painted - excellent work!

Vi
Review №14

I am a contractor and being with out my truck for any time is very difficult because it stores all the tools for my jobs. I left my work truck there to be touched up and rust proofed. It was there 10 days. I came to pick it up and it wasnt even started. The answer I got was I let you down this time and bad weather set me back. No call in between to tell me that he was behind or to explain anything to me.. I showed up to pick up my truck and this is what I find out. From a business owners perspective it was terrible customer service. We make another appointment to give him another chance and he pushes me off again. I will never back again or refer anyone I know to his shop.

Je
Review №15

Top notch work along with top notch service. I have had multiple vehicles and turn around is extremely quick!

Ri
Review №16

They do Great work. Nice and inexpensive

Da
Review №17

Excellent service, great price, would go back.

Da
Review №18

Mark the owner at underground is amazing. Beautiful job on my truck. Recommended to my family and also my friends. Thank you mark !

Ti
Review №19

I was driving a 2005 Toyota Sienna with 270k miles on it when the transmission gave out. Picked up a 2004 XLE Limited with only 54k miles on it. Only problem, the elderly lady who owned couldn’t see too well. Brought here on a Monday. Mark replaced both bumpers, fixed numerous bumps and scrapes and a large dent. Basically painted the van from the windows down. Picked it up Thursday morning. The van looked AMAZING!!! I almost expected Chip Foose and Chris Jacobs from “OVERHAUL’IN” to step out from the sidelines! Mark was true to his word, QUICK! and reasonable priced. I am bringing 2 other cars here to get touched up. Don’t believe the negative reviews, Mark is the real deal.

To
Review №20

If you need a paint job done this is the place to go hes not a painter hes an artist very professional work excellent highly Recommended

Al
Review №21

Awesome people and great service!!

Pa
Review №22

Very good working and very nice.

Mi
Review №23

Underground paint has now worked on my car twice. I find them to be reasonably priced and GREAT WORK !!

Ke
Review №24

Great quality work and price.

Ro
Review №25

Very fast turnaround and the price was amazing! The whole crew including the owner were very professional

WN
Review №26

They handle all my Touchups for my Car Lot!

Ru
Review №27

Owner is a good guy

an
Review №28

Unless you are a dealership or its an insurance job where he can make quick easy money dont waste your time with this liar.

Ch
Review №29

They hit the trifecta. Fast turn around time, quality work, at a very fair price!

Br
Review №30

Great prices and fast

On
Review №31

Great work!

Ch
Review №32

Quality & fair

Information
7 Photos
32 Comments
4.3 Rating
  • Address:401 Elmgrove Rd, Rochester, NY 14606, United States
  • Site:http://facebook.com/underground.paint.shop/
  • Phone:+1 585-734-1101
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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