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Unique Auto Sales
5350 Midlothian Turnpike, Richmond, VA 23225, United States
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Unique Auto Sales
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AN
Review №1

Will is great! He really works with you and gives you a grace period to pay your note. He’s always so helpful and always on time

Ja
Review №2

Definitely had a pleasant experience with Unique Auto Sales. Looking for a car I would recommend you to come here.

Ma
Review №3

They are very good dealership. Very great customer service .And they really work with and also have great cars at responsible price. I Highly recommend this dealership go Check them Out!!!

Aa
Review №4

Mr.Kirk was soooooo helpful. I greatly appreciate everything he did for me. I highly recommend!.

St
Review №5

These guys are awesome I recommend buying from them no hassle and very decent vehicles

cm
Review №6

Ok so I have not bought a car from them YE.t but here’s the thing....1. You have the right to have a vehicle looked at before you buy it!2. Keep this in mind Honda’s and Toyota’s are the only cars you will ever get from a dealership that has miles on it and know it will last!3. Never sign anything without reading everything first!4. It’s your right as a consumer to ask questions, get a car fax and make sure everything being advertised is legit!5. Read comment boards before buying a car and don’t take advice from everyone you read a comment from.6. Do your own Research!7. Never sign a legal document without reading it first8. If it’s to good to be true it probably is!9. Form your own opinion!10. Never over pay for a Vehicle...read # again and again!Finally there is a Lemon Law on the books, If you believe yours to be true you have options!As far as this dealership, I’m giving 5 Stars only because I found their staff to be great and they do have what I want.

er
Review №7

Great customer service, friendly, patient and understanding. process wasent long and was able to pull off lot in a vehicle same day.

Do
Review №8

I bought a truck from them and it hasnt had any problems with it

Br
Review №9

I came in and talk to Kirk and purchased a 07 Ford Edge he was kind and polite and answered all questions I had. Next day my car started spilling fluid and I called and spoke with Kirk again he told me to bring it in and have it looked at within 1 hour the problem was fixed and I was on my way. Great place to buy a car you will definitely leave satisfied. This is definitely my new go to spot ❤️❤️

ki
Review №10

Great deal fast and easy process thanks unique

Ja
Review №11

The shop is very organized and the staff is awesome! They really work with you and make your needs a priority.

Sh
Review №12

Excellent experience purchasing my new vehicle! Visit them they’ll work with you.

Ch
Review №13

Worst experience ever. I would NEVER trust LEESeems like they have little to no interest in selling me a vehicle.They refuse to agree to return a deposit if i didnt sign a statement that its non refundable. I asked if he would let me alter it if his listing is inaccurate. Total trash.

An
Review №14

They get no stars. They are not interested in making their customers happy in buying a car. Had my car for 2 weeks and it been back to them twice once in the first 3 days after purchasing it. It started smoking and leaking oil, not once but twice.Then try to charge me for the work. Then they try and say that i put 14 quarts of oil in it. Who in their right mind would purchase that amount of oil to put ito a 6 cylinder car. They are nasty and rude. They are nice until you pull of the lot. Do not buy a car from them point blink. Please!!!! Dont!!!! I wish i can give them negative stars.

De
Review №15

I had a very good experience here. Kirk is the best he worked with me tremendously. I was in a vehicle within no time! Thanks unique auto parts!

Bl
Review №16

Highly recommend! Bought car runs great. Helped me buy a car when no one else could. Great customer service!.

Wa
Review №17

Our first car from unique was totaled by a drunk driver while it was parked on a side street, Kirk was quick to help me and my wife get in another great car. I would send any friend to Unique Auto.

ro
Review №18

Just bought car from here. Owner was great really worked with me. I would recommend to anyone to buy from here.

Pa
Review №19

READ the FINE PRINT! This place will REPO after 10 days late on your payment. Forget late payments, REPO is his hussle!!!

Br
Review №20

The older gentleman, Jim was who helped me as well as Kirk both were awesome. I’m not going to lie I pray that Jim stays around for a long time because that man has a heart of gold and will not steer you wrong in any way shape or form! So glad they were there when I went looking for a vehicle!!!

Am
Review №21

This place is a joke! Nothing but problems with the car I bought from them. Broke down the first time after just 2 weeks! They are always rude and nasty! Save your time n money! Go somewhere else!!

La
Review №22

After an extensive search for a vehicle I found the perfect Vehicle. Thanks to Kirk and his staff at Unique Auto. They made it so easy for me I actually bought my Mercedes on my lunch break. They dont give a damn about your credit literally. I would highly recommend paying them a visit. No complaints here..

To
Review №23

It was quick and a very good experience Thanks Kirk

Ch
Review №24

Very knowledgeable and helpful. Hope to buy car there shortly!!

De
Review №25

I got a second car from there and this go round is just horrible. I got the car last month and already had to replace the 2 things within 30 days of me having this truck. The owner don’t care as long as he get his money. DO NOT DO BUSINESS HERE!!!!!!!!!!!! RUNNNNNNNNNNNNN like I should have

La
Review №26

Very helpful until a payment was missed because im in south carolina because my grandma passed the car has so many issues i need to upload the receipt of the work done and here are the messages that was sent for a 7 day late payment/depositYOU HAVE UNTIL 5:00PM TODAY TO RETURN THE VEHICLE OR I WILL BE ISSUING A WARRANT FOR YOUR ARREST.

es
Review №27

Process was quick and same day, needed a cheap second car, I have issues with credit at the moment and was still able to be approved. And was very affordable, worked with us for a trade in and deposit. Thank you kirk!

Ja
Review №28

RHONDA was Amazing she explained everything very well and made the transaction very smooth and friendly. I definitely recommend you guys come over to Unique auto sales, you wont regret it.....ASK FOR RHONDA.

Sh
Review №29

My husband and I just got a 2011 Nissan rouge and we love it. KIRK is the most honest salesman/owner we have ever dealt with. Need a car thats reliable at a reasonable price go see Kirk at Unique auto.

ya
Review №30

Wonderful experience shopping at Unique Auto Sales! If youre in the market for a vehicle, I highly recommend this place. Cool owner, cool people, cool cars! Purchased a truck that is stylish plus fits my needs. Will shop here again!

Ta
Review №31

Miss Rhonda and Kirk the sweetest And most down the earth People you can meet and buy a car from that day with no hassles 🤩🤩 please come into unique auto sales and drive away with a smile 😊

DO
Review №32

Kirk at Unique Auto Sales on Midlothian Turnpike in Richmond VA is THE GREATEST at helping me with my payments. He also is the one who helped me get a 2003 Toyota RAV4 and when it was tolated he was the one who helped me get my 2008 Nissan Rogue whuch is a Great SUV. Thank You Kirk and Unique Auto Sales for all You HAVE DONE FOR ME.

De
Review №33

Kirk was very helpful with getting me a car even though I was young buyer. Really appreciate him. I would definitely recommend this place to my friends and family. Thanks Kirk!

K.
Review №34

Great experience there Rhonda (spell check) gave me the best car buying experience definitely check them out

St
Review №35

DO NOT BUY A CAR FROM HERE!!! Purchased a car and not even six months later, transmission is gone bad. Dont be fooled by the warranty they give you, read the fine print. It does not cover everything.

To
Review №36

Will was really great!!! You can tell he takes pride in his customers and knows his inventory very well. Thus is the place to go. They also offer a great warranty which I felt was the icing on the cake. Normally buy here pay here means your on a hope and a prayer . Love my car and the price!!!! Most importantly I can pay it off sooner since it’s simple interest !!!Go here .. ask for WILL!!

Ma
Review №37

My experience with Unique Auto has been great. Will and his associates are very polite,courteous, and always willing to go that extra mile to ensure that I wasnt having any issues with my vehicle. If anything did come up it was taken care of the same day I called about it. Unique Auto has a great selection of vehicles from which to choose. The in house financing was also quick and easy.

C.
Review №38

Kirk is Awesome very understanding and will work with you to get you driving just in a few hours I brought a Mercedes Benz C350 and I Loveeeeeeee it! Thanks Kirk youre the best!

Do
Review №39

This has been a very reliable car. I have put some work in to it.. But plan on keeping the car for years to come..

As
Review №40

Everything was great !!! We went in and everything was done well.

Li
Review №41

My first time experience with Unique Autos & and was a pleasant Site and the sells Manager Mr. Jiggy was very reasonable & polite I would recommend the businessThank you!!

Ra
Review №42

My husband and I were having a frustrating time shopping for a used vehicle in the area. We were about to give up. A Google search brought us to Unique Auto Sales. These men are absolutely wonderful. They listened to what we needed and found a better vehicle than we hoped for. DO NOT WASTE YOUR TIME ANYWHERE ELSE. Go see them and they will take care of you.

Cr
Review №43

I had a great experience fast and easy and rolling in my new path finder thank you so much ❤️

Le
Review №44

I purchased an 06’ Hummer H3 from this dealership and needless to say it was a lemon. I took it back for service issues on 2 different occasions (I should have known then, I exercised wishful thinking when I assumed the issues were because of how long it’d been siting) before it broke down on me for good while traveling out of town. I obviously ate the 25,000 dollar cost. I wouldn’t recommend doing business here to my worst enemy.

Ma
Review №45

The owner is a shady business man. Do NOT waste your time at this lot. Nothing but junk cars

Wi
Review №46

Great service good price. They were very upfront and friendly. they also offer extended service contracts and gap insurance. not sure about the other reviews but my experience was great

Da
Review №47

Best customer service! Go by and visit Rhonda. She will take care of you vehicle needs!

Da
Review №48

They sell lemons the car broke down the same month i bought it. Their cars dont even have warranties on them

MJ
Review №49

Do not buy here. Owner is a liar. False advertising and more. If you want to know what your getting into look up the dealership on Richmond city courts. Hes been sued alot. If you like unique headaches then shop there otherwise go else where.

Ke
Review №50

THEY LAUGHED IN MY FACE!!!! Car broke down in less than 30 days, caused a four car accident on Jefferson davis. I called Unique Auto Sales and explained the situation, there wasn’t any empathy expressed .They advised me that I will be responsible for the Tow and damages.

To
Review №51

Everything was perfect

He
Review №52

Thanks to a broken down van, I cant get to my numerous doctor appointments or do favors for others. I used to bring my great-grandmother toiletries to her nursing home, and take my mom and the red hat ladies to bingo. I recently was charged a $75 cancellation fee from my gastrologist. I thought Unique might be able to help.

Ma
Review №53

My experience was pretty good, the younger sales guy was very good. The car had a cut in the tire after I had signed the papers and they were pulling it around, I noticed it. The owner who basically is the only reason I wouldn’t rate this as a 5 has no people skills AT ALL, told me well it’s yours now I was like well I haven’t even taken the keys, sales guy came back and said no we are not going to do that and he purchased me a new tire and made my visit comfortable. My car checked out at the dealership as a solid Ride and I’m enjoying it. Please do yourself a favor and if you go there speak with ( I think his name is) Rob. Far as the older guy, I wouldn’t work with him. Unique’s cars overall to me I can say my experience with my purchase has been one I do not regret.

jo
Review №54

Was going to buy a 2006 charger srt8 (paid in full with cash) fully modded from this dealership and it turns out when I did my own inspection the car had all sorts of problems ( battery didn’t work, transmission was shifting all wrong, engine was leaking, and more ) I checked the rest of the cars in the lot for fun and they all had there own problems so I left... people please don’t buy from this place btw the owners name is will Sanka

Re
Review №55

Will was awesome! I need an inexpensive car quickly, and had some credit obstacles. He gave me options, worked with me on my down payment and did everything he could to make my life easier!

An
Review №56

Just left. Worst car buying experience ever. Owner doesnt even act like a owner. Dont go here if you can help it. They will sell you a car claiming they looked at the car & nothing was wrong when they know something was wrong. Then try and push your contract in your face. COMPLETELY HORRIBLE. IF I COULD GIVE THEM 0 Stars I would.

Sh
Review №57

I had a great experience shopping at Unique Auto Sales. I was blessed enough to get Rhonda who is not even a sales person there.. But she was the only one working that day. After months of being rejected by other car dealers, my search for a new car ended here. I now have a 2008 Nissan Altima which I love. I cant wait to buy from them again!! 😊

An
Review №58

I purchased a car from here Two years ago, since I’ve had my vehicle it has been in and out of the shop over 6 times for Major issues almost every month there’s a new issue with the vehicle. As of now I am out of a vehicle and still making payments on the vehicle! I contacted Unique Auto Sales about the matter they were very rude with me and told me there was nothing that they could do. PLEASE don’t purchase and or finance a vehicle from here!

De
Review №59

I had the best experience EVER. They made sure i left highly satisfied and I would highly recommend if youre looking for a great car with great customer service Unique Auto Sales is the place to go.

Ro
Review №60

Good experience at first but paid these bastards my down payment and its now going on three weeks that one sales person thats no longer there probably how rude he is didnt tell me about the issue of the vehicle I had purchased I found out driving the car a two days later the vehicle has been gone for three weeks now still trying to order a damn new computer supposedly that they need. It would be a ok place to Shop if they didnt freaking believe in giving you detailed messages

Mi
Review №61

I bought a 2002 Oldsmobile Silhouette back in 2011. I put 1200 down and my payment was 278.00 a month. By living in the country Ive put ALOT of miles on my vehicle. It now has 260000 miles on it and is still going strong! Im very pleased with the purchase and the sale. They said yes when no one else would. Very dependable vehicle.

Ga
Review №62

Great people to deal with and help all they can

da
Review №63

Me & my girl just bought a 04 Escalade and after we left the driver side window was stuck. We took it back this morning and they replaced the window regulator with no problem. Definitely going recommend them to everyone

Ma
Review №64

I feel like they worked with me and was patient with me

K
Review №65

Overpriced junk. The owner could use a few lessons in charm and manners. He made me feel like I was interrupting his life by stopping. I only stopped because I seen a truck that would have been good for one of my employees. I would have wrote a company check or paid him cash. Buuuut nooooo, apparently questions are a waist of his time. Got to aggravated to even care so I left. I paid a little more, but I ended up buying one from Haley about 45 minutes after leaving his lot. Just my opinion but I wouldnt even stop.

Ba
Review №66

Great guys to deal with, would send everyone to buy a vehicle from them. Easy financing with great prices. Was riding in 30 mins.

sm
Review №67

They are fair and friendly

Ra
Review №68

Unique Auto Sales place a very old balance of $200 as a judgment through Chesterfield Court. In the beginning, they DID work with me in trying to pay this judgement off. Two years later (as of 3/4/16), they have received $435 AND have NOT reported this to Chesterfield Courts showing that the debt is satisfied.

Ra
Review №69

Dont buy cars from this dealer they sell Lemon cars, mine broke down not even a few days after I brought it

Ma
Review №70

I purchased a 2005 Cadillac SRX from this dealership in March of 2014. Per the contract, they promised the third one seat head rest which were missing at the time of purchase. I was promised these items within 3 weeks. It has been 8 months and I have called there more than 10 times and have gotten nothing but the run around. Not to mention that, the day after I bought it I discovered the AC did not work and the engine light came on. Then after I signed all the paperwork I discovered they put on a tracking device that locks the car if a payment is late. I would never EVER purchase a car from this dealership.... BUYER BEWARE

Ja
Review №71

HELL TO THE NO. Go somewhere off unless you WANT to be RIPPED OFF. The car stopped working in the drive thru the day after I pulled off the lot. It was the WORST CAR BUYING EXPERIENCE from the start. Believe EVERY NEGATIVE REVIEW. It is the TRUTH. I called them for help and some nasty mannered man said “you bought it as is. Call a mechanic.” How insensitive to a client. It’s not like I paid you a couple dollars for some jeans. I entered in a contract with optimism. I spent my last dime and have nothing to show for it. Over a $1,400. WASTED. Btw William Sinka is the owner, so I’m not sure why he wrote a review.

Ja
Review №72

Purchased our second vehicle from here this month. Great service!

En
Review №73

Go see lee

am
Review №74

Great price and great Customer service. Called looking for a car in my price range had my new baby by friday.

La
Review №75

Always there to answer any questions and help get you in what you want.

ge
Review №76

Sorry bout the one star.... But just looking at these reviews just caused me to leave this website.... Damn.... All one star and people saying they would rate 0 stars if they could?!!!!!! More bad reviews than good?! Thats bad for business.... If these statements are true, you guys got Alot to work on.. Thank you but no thank you... I will look else where.

Ro
Review №77

If you are looking for a great quality car and great customer service Unique is the place to go.

Ma
Review №78

Will is a great guy and salesman always looking to help his customers look for the right vehicle and what best fits them

Re
Review №79

Great guys to deal with, very easy financing, family owned & operated,

la
Review №80

I brought my dream car from unique 05 chevy corvette. Every feature or request that i wanted for the car was met. I had to put a lil work into the car but for the price i got it for i still feel it was a great buy. I will be goin back to Unique auto sales for my next vehicle.

Ma
Review №81

I will say this I wouldnt purchase a car from them unless u take a mechanic with u second test drive the car on the highway if u cant do it dont buy it also cars sold without inspection is a bad call these folks are good in saving u money......NOU be better off paying for a car in fullThen have it fixed yourselfThe mechanics I know of and if they from any part of the city (Richmond -chesterfield)Dont trust themTo lower prices with a high interest rateOnly to keep U payingFor a place like this keep your money if u cantbuy there cars with straight cashBrought a truck that had said had one problemComes to find out the transmission was bad the 4x4 motor was dead I purchased the truck for 200 less of the price only to pay it back to buy a battery didnt pass or had a inspection the truck should of been sold for parts but stated that it works NOW.....After working on it yes I am a ASE certified mechanic and fixed it myself spent the extra 300 dollars to correct the issue now the truck runs like a pearl I thank them for there headache but I will never ask anyone to buy from a place like this everyone must understand Midlothian and Jefferson Davis is NOT the area to buy use cars unless I are going to a official dealer these folks take advantage of bad credit folks to make money off u to mess up your credit .... Now that you know dont say I didnt warn you

St
Review №82

I went in and put money down on an SUV one day before I went to work. I go back the next day to pick up my car, the guy says I can only get the one car because now Im magically not qualified for anything else. He said I couldnt get my money back and I left with a pontiac that I didnt want.

La
Review №83

Best experience ever. Got the car of my dreams. . And rhonda loved my boy and had no problem with him terrorizing the place while we did what we needed to. Nicest person ive ever met. Really honest and helpful. She looked me in my face when i had questions. I feel very comfortable with our purchase. I would recommend Unique auto to anyone. My son loved her and that says alot right there.

De
Review №84

The reviews on here says it all smh.. but with my experience i will say two words... Buyers Beware

oh
Review №85

Worse idea of my life!!!! Almost replaced everything under the hood and it still is working properly..... Wouldnt recommend to anyone

Ki
Review №86

Wish i could give 0 Stars, first off the Black guy lenny has a nasty attitude, second they sold me a lemon, it was a little over 30 days when my car started over heating, wheel barrons sounded like they were falling off & a whole ass of rust was discovered by my mechanics...im reporting his ass to BBB...he dead wrong & all yall better too ... He gone either give me a different car or to court we go ...

Te
Review №87

Worst experience ever! I bout a 03 Altima from them a year ago. First the sales man acted like he was the owner. I told him not to show me anything that would require more than $1500 down and no moe than $300 a month. He assured me i could get the altima for that amount and made it seem like financing was done in house. Then once the application was done he said it would be $2500 down and $426 a month because thats what the finance company said. The owner was extremely rude and walked pass me several time without speaking. I should have listened to my gut feeling but I was in a tight spot so i agreed. Now a year later, the engine is out and im stuck with the car note. DONT BUY FROM THESE PEOPLE!

ta
Review №88

Great place to get a car from havnt had any problems with them or our truck.

2A
Review №89

The worst dealership ever. Just got word that they are known to get a lot of lawsuits due to the BS cars they sell.

An
Review №90

This place is absolutely horrible horrible dont go there no matter how desperate you are they finance through Credit Acceptance the number that they give you in your payment book is a sweepstakes number they charge you to talk about your account just to talk to someone about your account they charge you $10 its a rip-off dont do it dont do it to yourself please

Jo
Review №91

The owner is a thief. He sells below standerd cars. I wouldnt send my dog there...

Ni
Review №92

Well never come back do bad business

Is
Review №93

Sales man dont care about what the customer wants in a car

Ve
Review №94

Great service !!!

VE
Review №95

GREAT SERVICE

Ro
Review №96

No one was there

Information
6 Photos
96 Comments
3.4 Rating
  • Address:5350 Midlothian Turnpike, Richmond, VA 23225, United States
  • Site:http://uniqueas.com/
  • Phone:+1 804-231-4464
Categories
  • Auto body shop
  • Used car dealer
  • Car dealer
  • Chevrolet dealer
  • Ford dealer
  • GMC dealer
  • Truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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