The experience at Portsmouth Ford was easy and pleasant. My sales rep made things simple, and straight forward. They gave me a good fair trade in value for my truck as well. Please consider them when shopping for your next vehicle.

Great experience! Top of the line service along with top shelf customer service! Very professional and they listen and act on any/all concerns. Quite surprised and very pleased.

I had my new Escape in at Portsmouth Ford today .For its first service, Allen McKenzie took very good care of me.Did a good job on the Escape too. Great service Good guys. WP

We had an engine issue with our Fusion Hybrid that seemed like something MAJOR. Andy, my service advisor, was patient and kind with me in my panicked state, he walked me through the whole process and told me what to expect in a worse case scenario, but as it turned out, things werent all that bad... Andy kept me informed and updated throughout, and we were back on the road in just a few days!I would recommend Portsmouth Ford to anyone looking for straightforward service or repairs.

I couldnt be happier with my experience at Portsmouth Ford. Professional and courteous and got me up and running in no time! I would recommend them to anyone looking for a vehicle. Ask for Eddie! I love my new car!

This is the second truck that I have purchased from Portsmouth Ford.The whole experience from placing the order to delivery was excellent.Nothing could be improved upon. I will buy form Mike Shannon and Portsmouth Ford. agian. Great experience.

Ive bought 3 vehicles from Portsmouth Ford and always a good experience. They have a knowledgeable and courteous staff, competitive pricing and a haggle free buying experience.

Didn’t have my time wasted. My dealer Tim was very helpful and made sure I got everything I wanted. Will buy another car here in the future.

We just had our 2020 F-150 in for some warranty repair. I have high praise for Andy (our service advisor) and the service department in general. They diagnosed the problem, for the necessary part faster than they had told me, set us up with a loaner vehicle, and completed the repair sooner than expected. Andy and his team did well by us and we appreciate it.So, Portsmouth Ford gets 5 stars. Not so Ford Motor Company. We never should have had to get the truck repaired in the first place. It was a 2020 with less than 15,000 miles on when the turbocharger bypass valve failed. While we were towing our travel trailer. In West Virginia. 675 miles from home! We had to put our trailer in storage, limp home with a truck that wasnt running properly, get it fixed, and now we have to drive back down to West Virginia to get our trailer. Another 1,350 miles roundtrip. Oh, Fords warranty doesnt cover those expenses like storing the trailer because you cant tow it with the truck, staying in a motel while you make the trips back and forth.It is going to take some time before I regain my trust in our truck. Makes me sad. Makes me nervous thinking about making the trip to West Virginia and back.Kudos to Portsmouth Ford. Boo, hiss to Ford Motor Company.You might wonder, why not get the truck fixed down at a Ford dealership in West Virginia? Answer: they all quoted 5-6 WEEKS before they could even look at the truck! Andy told me to bring the truck in as soon as we got home. We did and they fixed it in less than a week.

Kelley was our salesperson! He was great! Very patient, knowledgeable about the cars especially differences between the different models between cars! He was very personable right from the start! I LOVE my new Bronco Sport! Thanks and I highly recommend Kelley at Portsmouth Ford!

Portsmouth Ford was awesome from the build process to delivery of my new 2022 F350 Kelly Larson was my sales rep he is hard working and dose the research if he dose not know the answers. And get back to you in a timely manner. Looking forward to working with them in the future

No hassles no BS just a business giving you a great service with no pressure to buy a vehicle I had one of the best experiences buying a vehicle it was quick simple. No glossy brochure type sales pushing BS on you .Ill definitely be giving my friends and family A referral to go see them .

Derek, Nolan and team went above and beyond to fix many issues that I was experiencing with my Ford Escape. I appreciated their professionalism and desire to quickly address my concerns. Thank you!

Great service as always. Wouldnt go anywhere else.

Excellent service department! They always keep me informed about the needs of my car and won’t do anything unless they have your approval. I am always treated professionally and respectfully. The work done on my car is always completed timely and thoroughly.

This is the 5th vehicle I have gotten at Portsmouth Ford because they are trustworthy, professional and always ready to help me find what I want at a fair price.The purchase/lease process is pressure-free & quickly completed.I definitely recommend them to anyone considering a new vehicle.

I called this dealership after spending weeks on the Ford site looking for a truck with the options I want. They confirmed the truck I wanted would be delivered to them in about 3 weeks. I told them I would like to place a deposit on the truck. They told me they would call me back. They did call back, and told me NO they won’t sell to me because I live 6 hours away not in NH. I called corporate to see if there was a way but was told dealerships are privately owned and can discriminate anyway they choose.This is extremely frustrating. I want to buy an American made truck from a dealer 6 hours away. Unbelievable. They may be a great dealership other than this but I do hope someone will read this review and at least have the courage to let them know they object to excluding any person from purchasing a car based on where in the United States they are from.

Portsmouth Ford is the bear dealer around!No dealer fees, no haggling pricing, great selection of vehicles and amazing staff. This is the second vehicle we have bought from them and we couldnt have gotten any better service. We got a great trade in value, an awesome warranty package, 3 months of satellite radio and a full tank of gas!We highly recommend Portsmouth Ford and especially salesman Yasser Elaziz! Theyre service department is great, too!

Very impressed with customer service rep Alex Reilly. He was very helpful and friendly. I definitely will return for service on my Ford.

The whole staff at Portsmouth Ford is very helpful. I have taken my vehicles here for service for several years and I am always happy with them. I especially like that they do a courtesy multi point inspection each time so that I can be aware of any upcoming service needs such as tires or brakes that may be due for replacement on my next visit.

Excellent service from the time I called for the appointment until I drove away. I had a minor issue covered by power train warranty and it was a no hassle experience. I really am grateful for this service department!

I brought my 2017 Fusion in for an oil change and a few other small items including a check engine light. The bad news for me was the check engine light was signaling a fairly expensive repair. The good news was Allen McKenzie was my service rep and he listened patiently while I complained. He then got me a rental car and gave me a contact number to plead my case with Ford Motor. In the end, Ford Motor covered a large portion of the repair and Portsmouth Ford did an outstanding job repairing the vehicle in a timely manner. I would absolutely recommend Portsmouth Ford.

Recently purchased a new explorer with this dealer and was very happy with Kurt (sales rep). but was very disappointed when I had inquired earlier in the day about making an appointment and had given my information to do so with the added info of employee discount through current employment just be told at the dealership that it wasnt being honored... something to do with inventory issues due COVID19 and that it wasnt an option even though I had to verify it through my work for the correct dealerships that recognized it, and whoever I spoke to on phone had no issues with it. otherwise the rest of the experience was great, including the financial person who was very thorough and friendly.

Great Service. They were quick to fit me in for the service. They worked with me to offer deals and promotions that saved me money. When additional issues with my truck came up they communicated well to explain the problem. Managed to return my truck to me the same day. I purchased my truck through Portsmouth Ford and the service and support that they have been able to provide since that time has been great. I will continue to bring my vehicle back as long as I own my Ford Truck.

I contacted Mike Shannon via email for a car I was interested in buying..He was messaging me very quickly throughout the day until everything was set and ready for us to get the deal ready on our new Edge, we have been leasing for a very long time so this is our first purchase to own, Mike did everything possible to make this easy and smooth and all questioned answered. I finally got to meet Mike when we were ready to bring our lease in and take the new Edge.Mike made this so easy and so informed.Once I arrived to pick up the new Edge he was showing us all the new features and answer questions. This was such a great help and he was so personal showing us everything.I cant thank Mike enough for all the help he gave us and made this so easy !Mike, Thank you for making this so easy and personal for us, I felt like he was a friend ... I just want to thank him every time I get in my new Edge .. I love it, and the experience of purchasing our new Edge.

What an easy car buying experience. I called on Wednesday and spoke to Seth, explained which truck we wanted to look at and what we had for a trade. He had me fill out some paperwork online for both and had an offer to me within an hour, with a great rate.When we came in on Saturday everything was ready for us. Kelly Larson was super easy to work with, and Ben had everything ready for us on the finance end quickly. Overall this is the smoothest and most efficient car buying experience I’ve ever had. Highly recommend and I look forward to returning!

Great service on purchasing new vehicle. Sales rep Yasser was polite, pleasant to deal with. Finance dept. was the same. Both informative and willing to answer questions.

This is the best dealership in all of New England and beyond. I live in Florida now and summer a few weeks in Maine. I dealt with Portsmouth Ford online and email then drove my trade-in up to NH from Florida and bought my new truck.The drive is worth not having to play games with all these other dealers trying to sneak every dollar they can, from you.I’ve shopped around to many dealerships, no one comes close to price and customer service.

Great staff ! I told them just the car I wanted and they made it happen. Great deal on my new fusion! I would recommend Portsmouth Ford to my friends and family! Thank you for understanding what I wanted and needed in my new fusion!

Eddie was great. He explained everything to me along the way. He took the time (even though it was the end of his work day) and stayed with until we were finished. The financing part was a little too quick, I felt a little rushed through the process, but they were selling a lot of cars and trucks while I was there (Portsmouth Ford seems popular), so I would imagine the Finance guy had some people waiting. I love the Bronco.

Excellent customer service from the person at the quick service desk.Watched the service tech drive my truck out of the service bay and park in it the lot.He treated my vehicle with care as if it was his vehicle. Goes a long way with me!Thank youDan

Easy to work with, felt no pressure during the whole trade and buying process. Happy with the new truck I was able to get into. Would recommend this dealer to anyone who wants to get into a new vehicle hassle free and for a good deal.

Stopped in on my way home from work and asked for an oil change. Every other dealership in the area gave me a hard time...for an oil change. Portsmouth just said cmon in. Les than an hour later I was on my way. Very pleasant experience all around

Our experience with Portsmouth For was AMAZING!!!! Andy is awesome, he was incredibly helpful and empathetic the whole time dealing with our case. John especially, but also Chris in the parts department were also helpful.Our car came in with a busted engine. I cant tell you how stressed we were. However, after talking to Andy, and getting set up with a loaner car, we felt confident we made the right choice bringing our car to yall. While the engine was delayed getting there, I know that was not on your team, but YRC, what a crazy shipping experience trying to track the engine!We felt informed and taken care of the whole time, again, thanks to Andy and others. We were without our car for a month, and were on a road trip from the midwest and towing a 32 foot trailer... thats a long time to extend a stay! But the team made it not only bearable, but we still had a lot of fun, able to go see things and not feel trapped in a campground the whole time.Thank you sooooooo much, literally, it was an awful situation made awesome by your team. We really cant thank you enough!

I dealt with a great salesman at Portsmouth Ford! Eddie did a great job of explaining everything! Five stars!

I appreciate the up front pricing and honesty this dealership has. The people here are great and easy to work with

I bought a used car from them, had an issue with the Nav system not working and they backed it 100 percent, fixed !I am very impressed with their customer focus .Thank You !!!

Fantastic experience! Highly recommend this dealership! Efficient, honest, no B.S.

The staff at Portsmouth Ford are very professional and courteous. The work was done on my vehicle in a very short time, and they went over the work that was done. Excellent job, keep up the good work.

We are very happy with our purchase of a Ford 2021 F-150 Lariat. Salesman Timothy DiBlasi went above and beyond expectations to help make this purchase happen. He was very knowledgeable, professional, and wonderful to deal with!Much appreciation!

I purchased a vehicle this past summer and had a great experience and a good deal was had. We Shopped a lot and found the best price. I called today to make an appointment and chatted with the most helpful person in body shop. Michelle was perfect and so helpful. Got my information from Vin and everything went so smoothly.

Can’t say enough about Portsmouth Ford! Truly an honest dealership and good sales people. No BS behind this crew. Tip my hat to Mike Shannon who made buying our family Explorer a breeze! Highly recommend this dealership!!!

I had brought my Ford Transit in for service last week. Andrew, Derek and the team did a fantastic job getting me back up and running. The parts were hard to find but they were able to source them in a reasonable time. They dealt with my insurance company and kept me posted throughout the entire process. Great job everyone! Thank you!George Philbrick

We had gone to 3 Ford dealerships in the area before heading to Portsmouth Ford and so glad we saved the BEST for last. We were greeted right away by Yasser and knew we were in good hands. He immediately found the vehicle we were interested in and worked with us on any questions we had. He made the whole process from interest to purchase to pick up seamless. We would highly recommend going to Portsmouth Ford and working with Yasser!!

Second purchase here. Enjoy working with Eddy. Like the no documentation fees.

If I could give 10 stars I would....... Buying a car from Portsmouth Ford was effortless the guys took great care of every detail from trade in to purchase all we had to do is drive away with our new vehicle. Ben & Steve in finance were extremely efficient and made the process effortless. Our big shout goes our Salesman Mike Shannon he really cared about the customer service we received and was so helpful showing us all the bells & whistles of our new vehicle. Chris you have a great group of guys that help run your family owned business you should be proud. Thanks for everything one happy customer- Barbara Cawley

I worked with Kurt, who was AMAZING throughout the entire process. It was easy and fast, and I never felt pressured (which is rare for a car dealership) - exactly what you want when purchasing a new vehicle.. I would absolutely recommend him and the Port Ford team to anyone!

Mike S.@ Portsmouth Ford was very easy to work with as always. He is a no BS kind of Guy that just wants to help people buy cars and trucks. The dealership was also easy and good to work with. They gave me a price on my trade that was fair and we had to wait a couple of weeks for my truck and all the #s stayed exactly as we agreed.

The car had mechanical issues from the start that required multiple visits to have fixed. Staff are very polite but I had to reach out a few times to see if my car was ready. My car was diagnosed with a never seen before issue with the floor pan that affected the back seat. My last visit I was told this is the last time we can try to fix it and that I would have to arrange a body shop to look at it on my own time and expense. In disappointed frustration I contacted Lincoln but was circled right back to Portsmouth Ford. We paid for the extended warranty but it wont cover body issues even though I never crashed this car and have taken excellent care of it. I was told it was a manufacturing issue. So now my faith in the vehicles safety has withered. Communication has been poor. As example, I received an email from the sales team congratulating me for the one year anniversary with the car. I replied to that email with my concerns about the vehicle. No one got back to me. I later submitted another message through the contact us page of the web site...again NO REPLY. However, I have received three unsolicited please rate us emails. Automated communication is disingenuous if no one reads and responds to them.

Awesome service! They made buying a vehicle smooth and easy!!

Staff was extremely friendly and easy to work with. They fixed up my car and went above and beyond by discovering issue that were unknown to me, and fixed them. Worth a visit.

Spencer was a very helpful salesman who really knew his stuff about the Bronco Sport and the F-150/250s that my dad was interested in. I had gone to 5 dealerships in 3 different states looking for a Bronco Sport. At all of them, theyd tell me the price was one number, but then add $2k-7k because of shortage premium or bulls***. While negotiating at Bill Dube Ford, who assured me that I couldnt get a Bronco at sticker price, I called Portsmouth Ford, and they assured me that the one I saw online for ~$30k was in fact for sale for the sticker price. I went over there, got a great deal on the loan terms (less than 1% APR), and was driving my new Bronco off the lot within an hour and a half.I HIGHLY recommend that anyone buying a Ford go to this dealership. The sales staff is knowledgeable and really does work with you. Dont go anywhere else!

Andy in the service department was so helpful in setting up my appointment, being patient, polite and just a great guy. We own a business and so I can really appreciate good customer service and this was flawless.

I have been buying my vehicles from Portsmouth Ford for over 30 years, and would never consider anyone else to purchase a Ford. They are extremely friendly and helpful, and never pressure you to make a sale. Salespeople are knowledgeable about the products they sell, and are more than willing to show you and test drive multiple vehicles. They also take the time to analyze financial options to get the best deal possible. I would and have recommended them to anyone looking to purchase a new vehicle, hands down the best dealer I’ve ever worked with.

The price and the options on my F150 couldnt be beat.The atmostphere is very relaxed from Kurt my salesman to Ben the finance guy.seems Everyone was willing to answer any questions I might have when ever I stopped without the sale pitch pressure.Went back few days after I picked my truck up to ask a couple questions about the screen and Kurt came right out and helped me out.I am a return customer and I have no reason not to be again.

I had a great experience with my recent purchase of a 2021 F150. Eddy Francis was professional, friendly and made the process fast and easy. I highly recommend Portsmouth Ford.

Always very accommodating when making an appointment and upon arrival staff is friendly and helpful and never have to wait very long

I had an amazing experience during my last visit to the Portsmouth Ford dealership. Yasser helped me finalize the lease for my new Bronco. He was extremely helpful, accommodating and just a pleasure to deal with. He answered all of my questions, never rushed me and explained all of my options. He helped guide my decisions and never pushed me towards anything. I believe with his guidance I got the best package possible. I love my new Bronco!!! I will absolutely going back to Yasser for all my car needs.

The service department at Portsmouth Ford were very friendly and courteous. The were timely and thorough in completing my vehicles service needs and explained any issues in a clear understandable way. I didnt need to be a mechanic to know what they were talking about. Will definitely go yo Portsmouth Ford in the future for my vehicles service needs!

I worked with Spencer to buy a brand new Mustang Mach-E, Select trim with AWD. It was, hands down, the best dealership experience Ive ever had. They really do mean it when they say no fees and no negotiation. I never buy at MSRP, but the car I was buying is in high demand so most dealers were selling at a huge markup over MSRP. Portsmouth Ford sold it to me at MSRP, which is a steal for an in-demand vehicle like this.Perhaps if youre going for a vehicle thats not as highly sought after you could get a slightly better price elsewhere. But if youre looking for something thats in demand, or if you just value your time enough to not want to bother with haggling and back and forth, then Portsmouth Ford is absolutely worth it. And they arent going to nickel and dime you or hard sell junk you dont need.

I recently had the pleasure to work with Andy in the Service Dept. My daughters Edge check engine light came on. Andy and the service staff did a fantastic job in helping identify and correct the vehicle issues on a timely basis. Thanks to Andy, Jeff and Aaron.

The service department has come along way over the last couple of years, couple years ago, I was very frustrated with the management in that department, The people that are running it now treat you like an actual customer and not like an enemy, I’m very pleased to see this as I am I’m a returning Porthsmouth Ford customer! Keep up the good work guys and girls and thank you for the good service ! 10 out of 10 👍🏻

Worked with Mike Shannon for a second time on leasing a vehicle. Always helpful and always professional. Makes you feel very comfortable through the whole process.

Derek the Service Manager genuinely cares about customer satisfaction and makes himself easy to contact directly. When I wasnt satisfied with an aftermarket product I had purchased Derek and Allen went above and beyond to ensure I was taken care of.Yasser was great to deal with when I bought my truck. Stephen couldnt have been friendlier or more helpful on the financial end. Ive bought 4 vehicles from here and these guys keep getting better at what they do. Stress free ordeal every time. Buying a vehicle here is fun like it should be. I hope this dealership never changes.

The salesman immediately greeted me and assisted me in getting the vehicle I wanted!!!

Great selection and super fast to process the sale. No pressure and was fully informed thought the process!

We really enjoyed our experience at Portsmouth Ford. Curt was very patient and found us the right truck for the right price! Thank you so much! Your expertise and diligence was much appreciated😉.Stephen was also very helpful and kind and handled the paperwork very efficiently.Thanks again for no pressure and the relaxing atmosphere!Deanna

We had an appointment with Kelly Larson at 9:30. We arrived half an hour earlier and he was available. We were looking for an F350 with few features and white. He had about half a dozen available and three of those were close to what we were looking for. He went to pick up one for us to test. I found it too stiff and the side mirrors were not powered. He pickup a better one, an XLT. Much better. Not much difference in price. We did not negotiate much for the price. It seems that the tag price was the price. We agreed, and filled up the paper work. At 11am we were gone. The truck could have been available 2 hours later but we were busy. We came back on Monday to pick it up. It took us an hour and 15 minutes and we were gone. My wife who is very petite drove the truck back home for 40 minutes and loved it! I bought the truck but it looks like I lost it already!

Andy from new Portsmouth Ford is always excellent & helpful. I really appreciate that & enjoy my 2020 Ford escape. Thanks Kathy st.hilaire

Reporting for Stephen M who just bought a ford 350. Everyone was nice and we feel that they did their best to get us a nice truck.Thank youStephen M

Transaction went very smooth. Good friendly staff to help with everything.The only reason I didnt give 5 stars as it took 8 days to get a quote for my trade and final price. Once that was done it moved quickly.

One of the best dealer experiences that I’ve had. Great deal no dealership games at all! After going home and I realized I got the wrong floor mats with the truck the salesman had no problem emailing me right back about it and mailing me the correct floor mats! Thank you. Absolutely recommended 10/10

Had a great experience at Portsmouth Ford.This was my first time at this dealership. Ordered new f150, came in on time with no hitches! Bill Quimby was knowledgeable and very helpful, and made the sale easy and enjoyable- never experienced that at any other dealership. Didn’t haggle with 5 different people and got a more than fair deal! No dealership fees is key! Looking forward to doing business with them in the future!Chris L

Dealing with Chris and Mike was a really good experience. I will surely be back for my next purchase.

The sales team at Portsmouth Ford was great to work with. Everything was quick and they laid it all out and no hidden fees.

Went in today for an oil change, tire rotation, and Ford recall. I received 5 star service from Allen McKenzie at the Portsmouth, NH Ford dealership. They have a great service team here and they always take care of their customers!

I was asked to make an appt. for a test drive. I made the appt. for a specific vehicle and ten minutes before appt. a walk in customer with no appt. was allowed to test drive the same vehicle and bought it. My appt. was completely disregarded . What is the purpose of an appt. if they dont adhere to it? The dealership should tighten up their protocol and if a walk in customer comes in, make them an appt. if there is someone ahead of them for same vehicle. Common courtesy and professionalism.

Very impressed so far with this dealership in both sales and service departments. I recently pruchased a certified pre-owned Ford F-150. No hassle, no hidden fees, just the price as advertised. I have had a few things checked and the service department has gone over and above. They even performed some services that I did not ask for, and with no extra cost.

Easy in Easy out Great selection. I knew exactly what I wanted they had 3 to choose from in the color I was looking for. The transaction took less that an hour. Best deal around with no wasted time in the sales pitch or upselling.

I recently took my 2020 F150 Limíted into the dealership for the 15K mile service and to inspect and trouble shoot significant drive train slop and or poor transmission performance. There is very loud slamming gear changes both during up shift and down shift when cruising under light loads. I have a great concern with this condition because the initial response from the dealership was that Ford is reporting this as a characteristic of the highly efficient 10 speed transmission searching for optimal gears.This is a totally unacceptable condition for any vehicle and reason for a recall of this vehicle and transmission if it can not be addressed. I would expect Ford to address this problem on the vehicle.Please note, the service I received from Portsmouth Ford was excellent but the product performance from this $70K+ vehicle is highly suspect at this point.

Fast, efficient, courteous service as usual. 90 minutes for semi-annual service, state inspection and brake line recall repair. You cant beat that.

Ive been a Portsmouth Ford customer for several years now. I have not been disappointed in the service Ive received for my F250 or my new Escape. They provide quick service and do excellent work. They havent pressured me into any service.

I was there to assist my wifes cousin in purchasing a ford edge. We were met promptly by a sales associate and he stayed with us through the whole process. He listened to our needs and wants and presented appropriate vehicles new and used. We test drove each deciding on a new one. From trade in to test drive to paperwork to delivery went smoothly no hitches. Would certainly recommend Portsmouth Ford to any potential customer.

Efficient, courteous, on time. This is the second time I have used Portsmouth Ford for service. One for a simple Inspection Sticker and the other for a 15K service. Both experiences were top notch and seamless.

I went to buy an F-350 on Saturday. I put 8K down and signed the loan documents. I had also purchased additional items I wanted installed on the truck. I needed to pick the truck up on Thursday and Mike assured me that would not be a problem as they had plenty of time. Things were going well until Monday then the wheel of excuses started. First the items where back ordered and when I said I would just schedule a different time and bring the truck back then. Next it was a recall item that they could not get done in four days. Then when I questioned the issue and was upset I could not get the truck they then stated they did not want to do business with me. If you are dealing with Mike the salesman or Seth the manager buyer beware.

STAY FAR AWAY! We leased a 2020 Explorer that had to be towed in 3 times due to sensor issues. The ABS break sensor would trigger on its own while driving. The car would stop by itself. Portsmouth told us they could not replicate the issue and there was nothing wrong with the vehicle. They were rude and completely indifferent to our concerns. As a result we contacted Ford Corporate who told us we could follow up with a different dealership, and we went to McFarland Ford a few miles away. McFarland could not have been nicer. They were honest about issues with the 2020 Explorer and helped us get into a new 2021 unit at no extra cost. If you are in the area, I would suggest calling McFarland.

Wonderful experience at Portsmouth Ford today! Salesperson & Finance manager were very professional. It was a smooth transaction, and I love my new car!

Great customer service.

Was able to make an appointment and have car serviced on the same day. Everyone was nice and helpful

Customer Service was great. They worked with us when we had financial concerns. Service was prompt and concise.

Had to wait inside a bit longer than I felt comfortable with to check in. They should focus on people waiting inside rather than people on the phone.If you look at the appointments for Monday morning I did make an appointment prior to showing up and waiting. Again at this point in time lets focus on customers waiting in lobby not customers on the phone.Dont count on it.

Best car buying experience I ever had. Very knowledgeable and smooth process

Great buying experience. Easy, stress free. I would highly recommend and purchase again in the future. Eddy and Stephen were the staff that worked with me. I did most of the process over the phone. Truck was ready for me when I came to pick up. Took the test drive, signed the papers and out the door.

Loved how simple and quick this car shopping experience was compared to other recent purchases. Price was great - I looked for an F-150 for a while and compared prices at several dealers. Our sales guy Eddy was very helpful, as were all others involved in getting the deal done.

WORK WAS DONE THOROUGHLY AND FINISHED WHEN PROMISED.

Although it was very frustrating waiting 5 weeks for my part to come in, my service rep. Alan could not have been more helpful. He tolerated my whining and complaining knowing it was completely out of his control. He also made my check-in process and pick up very easy. But what surprised me most was he check in call days later to make sure all was well. It’s because of employees like Alan that’ll keep me as a loyal customer.

Yasser our sales person was very easy to deal with, plus this dealer has no doc fees. They made it very low pressure & Im very happy with my new Ranger.

Putting aside that I have purchased two trucks from these guys so I am a fan of the dealership overall. The service department has been as strong as the sales department. I am a DYI owner always have been. So when taking my truck in for service means that I have to both trust and have confidence in the place I am taking it to. It is a bonus if the price makes it a no brainer. So I brought my F250 6.7 Platinum in for a tire rotation. Normally I would consider this a DYI job but given the wheels & tires weigh 78 lbs each I was willing to bite the bullet and bring it in. So it was a surprise when not only as a tire rotation only $20 but I was able to do it through the quick lane which means I was off the road for 20 minutes. Seriously great service, fast and at a price that has me considering using the dealer for more of the work I would normally have done myself.

Service rep was congenial, knowledgeable, and attentive to my needs. Everything was handled well, including providing me with a car for the day.

We recently bought a Ford Ranger 2020 from this dealership. Having been loyal Toyota customers for a very long time, we decided to give Ford a try. We absolutely love the truck, both interior and exterior. The purchase process was pleasant from beginning to end (that is a first) and we felt that the price was fair. Kudos to Eddie and Ben who are exceptional in both knowledge and demeanor. At no time did we feel pressured and enjoyed the entire experience. We highly recommend this dealership and product.