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My Eyelab
1150 N Federal Hwy #1156, Pompano Beach, FL 33062, United States
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My Eyelab
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ce
Review №1

Hi everyone, Ms.Maria was the bomb I loved her customer service. Hands on,detailed descriptions, patience,very well rounded woman. I loved the experience of the eye exam as well Mr.Ed made sure I wasnt nervous,and made me comfortable with the machines and sensitivity to my eyes. I can say I never have had such an easy,quick and professional experience when getting glasses. Im stuck and a valued customer for life.

Sy
Review №2

Great place, amazing staff all very helpful and kind. clean and quick. Everything was super smooth and everyone is super knowledgeable. great place overall highly recommend to everyone!!

ce
Review №3

The whole experience was amazing. The staff at this location are hands down the best! I love the knowledge and know how of the staff. Never knew buying glasses could be so enjoyable!

Br
Review №4

Came in as a walk in and Len was able to help me right away! He was quick, kind and very helpful! I highly recommend

Ka
Review №5

My experience at my eye lab is absolutely awesome especially with Zeeshan and Shakur these two guys are amazing! The customer experience is so great! They are so helpful and friendly they make me feel so special and always want to shop here.

Ta
Review №6

Shakur was very professional and might I add awesome. From the time I arrived until the time I left the appointment. He made sure I understood everything and made sure I got what I came for. The staff in the front area definitely made sure you was always put first and all was very knowledgeable about products. Eyelab is the best and very friendly.

Je
Review №7

Wonderful service 🎊🎉👍🏻🙏🏻. Thank you guys I can see now 😂😂😂

Na
Review №8

Great service, nice people works with you amazing collection. I recommend to try them.

Ch
Review №9

Welcoming, kind, efficient and helpful. Made appointment today for today, was in and out in about an hour without being rushed. Great location, plenty of parking, clean and very friendly staff. I would recommend .

Jo
Review №10

Walked in without an appointment for an eye exam and to buy a couple pairs of glasses, was seen by the Optometrist within half an hour. There was no dilation needed as they have the latest equipment that takes a picture of your retina. Comprehensive exam with a zoom type remote call with the doctor. Picked out my frames (great selection) and less than a week later picked them up. Great experience, highly recommended!

La
Review №11

Went here today as a walk in. They took care of me right away. I had an eye exam and picked out my glasses all within 30 minutes of walking in. Great prices and helpful staff.. Thanks again.

Ad
Review №12

I came in for what I knew would be a difficult eye exam having a damaged cornea. Maria gave me a warm greeting and Shakir worked so hard to get me what turned out to be the perfect prescription. Zack also gave me very professional and super friendly service. I’d give them 6 stars if I could.

Sh
Review №13

Great friendly service, very fast, extremely helpful. Will definitely recommend to others and will be going for my next eye exam. Thanks guys!

Ma
Review №14

I had a great experience with this place the employees were very nice ❤

G
Review №15

Five stars across the board!Price was $60.00 less then my last doctor and I can see Luke an eagle now!

Kw
Review №16

Came in a 5:35 to get an eye exam. I checked online before arrival and there were two appointments left. One for 535 and one for 545. When, I arrived he tells me that he doesnt have to honor the online appointments because hes a franchise store. He just stood there and offered to take off money for my glasses I had yet to ha e an exam for. I was livid and will be taking my money elsewhere. Lost two customers today.

Li
Review №17

The day I went in to get my exam and glasses was terrific. They were very helpful and when I was given the price for my glasses and lenses I almost cried how expensive they were. They were able to work a deal with me and I ordered my glasses. When I had trouble with the glasses Maria came over to help me. When I explained the issue with the distance she told me the people I was working with were stupid. She also told me she had no problem telling people they are stupid…. Oh I believe that statement. Basically she told me I was stuck with the glasses and I’m stupid. So I can surly say I will not be back. And yes I guess I am stupid for going there and spending the money I did

Bh
Review №18

They have very nice collection of Frames. I feel very comfortable while my eye examination with doctor. They have experienced optician Who made me comfortable during my eye examination. They have very reasonable price for frames and good quality of product s. So I would suggest you guys to visit this place for sure. 😎😎👓👩‍🏫👩‍🏫

an
Review №19

The visit was great. The entire staff was very knowledgeable and very courteous. Optician were very nice and he gave me good options after his evaluation with me. Very reasonable price with great customer service. I would recommend people to visit.Thank you

Ma
Review №20

Very poor quality costumers service, I will definitely recommend choosing different place or location

Ka
Review №21

We had a wonderful experience here at Eye lab, the people were very friendly and made sure to greet us as soon as we walked in! thanks for the super nice deal as well! Take a trip over there for some sweet new glasses!

Al
Review №22

Best experience at an eye doctor yet! Made the eye exam a super comfortable experience for me. Also helped me find the best pricing options for my new frames!

Lo
Review №23

This place was the best! Everyone was so helpful and kind! Thanks so much Zack and Shakur for my new pair of glasses!!

To
Review №24

So, I’m not usually one to post reviews. However, I think it’s important that consumers know BEFORE they visit this store!My initial experience at this store was great… BUT, once I received my glasses things were NOT ok. I asked to have my new glasses adjusted & the tech proceeded to heat up my METAL frames (strange) to adjust them, which I’m pretty sure isn’t necessary! Upon a separate visit to this same store, I asked to have my ADJUSTABLE temple tightened & they’ve been permanently glued!Upon my FINAL visit to this store, I ordered a pair of glasses with transitional lenses and changed my mind on the frames at the last minute. I asked the sales person to change the frames for the order & I was told “it’s too late to change, sorry it’s already in the system”. I should have cancelled the order altogether, but I’ve learned my lesson.As for their 30 day satisfaction guarantee? I’ve been to the store as well as emailed the general manager over 10 days ago & still haven’t received ANY response!!! Save your time and money,… we have plenty of other businesses that DO STAND behind their products!

Al
Review №25

First time as a walk in. The staff was very helpful and professional, got my eyes exam and 2 pairs of glasses at a very reasonable price. Thanks again.

An
Review №26

They were very friendly I did not have to wait there was no waiting time

Za
Review №27

Very clean and organized place. As soon as I got there I was greeted immediately and Shakur was super professional, helpful, and time efficient when it came to taking care of the customers. The virtual lab was very cool and I think it works really well with modern day optometry, glad to see they’re using awesome and innovative technology. After that, Shakur helped me pick out some new glasses and he was extremely helpful when it came to choosing which frames were right for me and I am completely satisfied with what I chose. Highly recommend this place!

Uz
Review №28

Best place to go to get glasses! Everything was quick and easy! The staff and owner there treat you like family. I went in and was greeted by Shakur and Zeeshan and they were able to help me get my eye exam done and pick out the frames I needed. Would recommend to anyone that are looking to get glasses or contacts!

Ch
Review №29

I’m so impressed with the service of Mr Leonard and Zack ! Actually Anybody talk to you in here is going to help you. I stopped going to LensCrafters they rob you very nice come here it’s so much less and you get so much more for your money!

Ca
Review №30

Great service from both the technicians and the Doctor. Personalized customer service and good selection of frames.

Cl
Review №31

Got an appointment the same day I called and my glasses were ready in under 2 weeks! Loved how friendly, informative and welcoming the staff was at this location and I will 100% be returning for all my glasses and contact needs in the future.

Om
Review №32

Staff were super friendly and helpful. Shaqur lead me through my eye exam and made sure the results were accurate. He was able to assist me with choosing from a variety of frames for my new glasses. I was very happy in the choice I made once I left.

An
Review №33

I had a fantastic experience with Ed . He gave me want I needed. U guys need to give him a promotion and a raise.

Sh
Review №34

Wow! I had a great time here. The staff was so nice and friendly which made picking up glasses a breeze! Thanks Zack, Zee, Shakur and Ed for making my experience a memorable one and I will definitely bring my friends and family here!!

H
Review №35

The only reason Im not giving a 5 star is because of the fact that they advertise that get 2 frames for 59 deal so blatantly, but then you go there and they have only 4 frames that apply to that deal and theyre hideous. Bright orange giant frames? Come on. I ended up spending 250 instead of 59. Aside from that, everyone was friendly and I got my frames in just over a week. Good service, but you should really drop that promotion if youre not going to offer any decent frames.

Al
Review №36

First time going they. My best experience ever. The guys that were there were so nice friendly answer all my question. Highly recommend this place to everyone.

Er
Review №37

Being able to have an eye exam on a Sunday is very Convenient. Mr. Ed the optician is very helpful and friendly. He talked me though everything that was being done. Zeeshan was very pleasant and assisted me in choosing my frames. This location surpassed my expectations.

sh
Review №38

Came for my daughters appointment and ended up doing my own appointment. Helpful and a wonderful staff. Friendly and gave great advice. Husband is making his appointment next!. Very happy they are in the neighborhood. Highly suggest.

Ar
Review №39

I had a really good experience here. They treat their customers like friends who have known each other forever. The process for getting glasses was really fun and I loved being able to walk around and try on different glasses to see what looks best for me.

Dh
Review №40

Experience was great! very loving, & open armed people. will be coming back!

Me
Review №41

Horrible customer service!! Takes 2 months to get glasses! When the prescription is wrong they make you drive all over south florida to see a doctor because they dont want to be bothered. When you do show up the doctor isnt in. After almost 3 months still no glasses. Would like money back and they refused. DO NOT GO HERE! Please if you have eye issues go to a place that cares about people.

po
Review №42

Very patient with my selections. Highly recommended’

Br
Review №43

I was looking for a new eye doctor so when I called My Eyelab and they were able to get me in right away, I was happy. The actual appointment was quick and the staff are so friendly and professional!! They are also family runned, which felt more comfortable to me. Ill be back and so will my family!!

Sa
Review №44

They were very nice and helpful. I highly recommend. Maria and Edward are very good.

Te
Review №45

I was very impressed with the service. Zeeshan helped me pick out the perfect pair of glasses for me. I recommend this place for all your eye-ware needs. Thank you for your great service.

Ja
Review №46

I went into the Pompano Beach store and was greeted by Zeeshan. What a great guy. Fantastic customer service and he was able to help me with my eyecare issues. Very professional demeanor but also very friendly. I highly recommend My Eyelab in Pompano Beach.

Lo
Review №47

My 1st time getting glasses was a great experience with Maria and Ed! I was very skeptical to go without anyone I know helping me, but they were very helpful. Also Maria helped me with a price reduction. I will definitely send people their way!

Ru
Review №48

Maria and Z are super nice, friendly, very personable. Great service. Prices are so good here really a deal. You should go!!!

Lu
Review №49

Everybody was awesome and no appointment needed for eye exam. Wide selection of frames and prices.

Ji
Review №50

I stopped in to have a pair of sunglasses adjusted. Everyone was very friendly and helpful. My sunglasses are so much more comfortable to wear now. Although I didnt get an eye exam or purchase new glasses, I will go back to this location when I need them.

Ki
Review №51

First time here felt welcomed very good energy from all of them . Maria was great made me laugh. I enjoyed the experience. Both doctors were awesome and helpful. Examines were easy and straightforward. I’m glad I came . I’m officially apart of the club!!! #glasses

Va
Review №52

I loathe doctors ..: of every kind. My experience is they don’t listen. Experts in their field does NOT qualify them as experts in my experience or my personal physiology.So, I was ready to walk out of the space didn’t vibe right. But ...The staff and people here are terrific!!! Engaging, patient, attentive, quit wit and built rapport fast!I love this place! They haven’t forgotten what it is to be on the customer side of the equation.Annnnnd, they place the patient above the franchise which is exceptionally rare!They also saved me a couple stacks so I’ll be back .... even though I live in Colorado.Come get yer sight right, fools!!!!

To
Review №53

I had a great experience here! Thanks Shakur for helping me pick out my new glasses!

Ke
Review №54

Their very helpful and welcoming, any questions that I had they answered with absolutely no issues. I definitely will recommend stopping by this store if you’re in the market for new glasses or contact lenses

la
Review №55

The staff was extremely friendly and caring. They worked very hard to help us find the perfect set of glasses. They were more concerned about us being happy then selling us glasses. After we found the perfect fit, they took their time with the eye exam. When it was time to purchase the glasses they made sure we received everything we needed and worked with us on ensuring our budget was satisfied without skimping on the quality of our purchase. Née to the neighborhood ..., welcome my eye lab!!! We are your family forever. I highly recommend my eye lab for all your vision needs. They are AMAZING!!!

Ma
Review №56

WOW! Let me repeat WOW!!!! Fast and amazing service. Very attentive staff especially Maria the manager and Zack the owner. Both treated me like family even though they just met me! Optician was super friendly and took the time to explain every step of the way. I will shout it through the roof top again and again “THIS PLACE IS AMAZING, YOU’VE GAINED A CUSTOMER FOR LIFE!!!”

Ka
Review №57

I absolutely love this place. The nicest people ever. Amazing customer service! The owner is so awesome ! Ill never go else where again!

Ni
Review №58

Ran in today to have my glasses adjusted and they took care of me in no time! Excellent customer service! Maria was very helpful and knowledgeable and I look forward to returning soon!

me
Review №59

Great glasses, great services! Definitely send my family back !

Jo
Review №60

I visited the Pompano Beach Eyelab recently after a lense had fallen out of my glasses. Even though I had not purchased the glasses at Eyelab they agreed to repair my glasses and would not accept any money for the repair. It is refreshing to find great service like this and I will certainly return to Eyelab when I need new glasses.

Pa
Review №61

I was very happy with the service theygave us will be bringing rest of Family and friends...

ha
Review №62

Great customer service and great selection of frames. Zeeshan was very helpful as well as Ed in helping us pick our new glasses and prescriptions!

Ee
Review №63

Great service! Everything was quick and easy! Thanks Shakur for my awesome pair of glasses!

Ma
Review №64

Shakur is the best ☺️❤️ the store is great and service is perfect.

Mi
Review №65

X1 service excellent doctor X1 technicians happy To have come here

Ro
Review №66

Amazing, I wasnt confused nor nervous in anyway during the exam or any part of getting my glasses. Very friendly and understanding, 10/10 would recommend coming here for glasses or contacts.

Me
Review №67

I am NOW a former Americas Best customer. The eye exam was good, remotely by the doctor. The owner/manager is hands on and treated us like family and Maria went over and above to help us find the perfect glasses. Watch out Americas Best you are going to lose customers.

wa
Review №68

Awesome customer service!! Broken glasses fixed in less than five minutes…

Jo
Review №69

Excellent service, great selection of frames and super clean and nice store.

Ви
Review №70

Thank you for being kind and patient with me, I really appreciate your service! Im enjoying my new eyeglasses every day! Thank you a lot!

Ky
Review №71

I use to go to America’s best, but it’s 20 min drive from my house. Thought this would be more convenient. I was the only one in the store so I got a walk in appointment.Everything seemed off about the visit. But they seemed like a new store so whatever. The exam is done by a doctor over a webcam which seems strange.The real issue I have with them is they charged me $80 for a contact exam that is covered by insurance. I paid for the extra exam and called my insurance. They called the store and explained it was covered. Store said they would refund. Cool. Waited 3 weeks. no refund. Called insurance again. Store said they would refund. No refund. Ended up having to charge back on my credit card.

Ca
Review №72

Great experience, Zeeshan helped me out! Adjusted my glasses, very nice people!

Ma
Review №73

I came to this store first time and met shakur, and he help me to adjust my frame and replace nose tap. I am really happy with the service. I definitely recommend my friends to this store.

An
Review №74

Shakur was absolutely AMAZING helping me with fixing my glasses!!! Definitely coming back ASAP for my new lenses and frames!!!! You guys ROCK!!!! 😎😎😎

Ja
Review №75

This place is awesome! The whole employee staff to the doctors! Wish there were more businesses such as this one with exceptional service across the board. Thank you!

Di
Review №76

Great service, great location. Zeeshan, thank you for making this a positive experience!

wh
Review №77

Had a great experience here at my eyelab! Very timely and COVID effective. Zeeshan was such a great help during my visit!

Ph
Review №78

Zeeshan and Maria were super friendly and helped me through the process of my eye exam and picking glasses that would be perfect for my gaming and outdoor work. Great clean place very professional

La
Review №79

Visit to Eyelab was phenomenal. I brought in my own pair of Rx sunglasses not purchased there and quickly helped me out. Zack and the optometrist was extremely nice and accommodating. Will definitely return to them again.ThanksLarry

Pa
Review №80

My experience here was great! I love my pair of glasses! Thanks Shakur!

oc
Review №81

Great service by Mr Ed and very friendly staff

pe
Review №82

The service was great! The staff really took care of me and my eyeglasses needs. Shakur and Maria were amazing!

ba
Review №83

Zeeshan was great. I got the perfect pair of glasses with all the things I wanted.

Mi
Review №84

Excellent service, so happy we came here!!

Co
Review №85

Came to have a pair of glasses repaired, quick and easy

De
Review №86

Great service, great customer service, thank you Zeeshan, and truly spectacular values on my new eyeware.. I highly recommend...

Lu
Review №87

Amazing Staff and owner. They went above and beyond normal expectations. Thank you

Wa
Review №88

Very satisfied, Zeeshan helped me out i will be backagain for my next pair!

Ma
Review №89

Wonderful and helpful staff, Maria up front is a sweetheart, absolutely recommended!!

Jo
Review №90

An amazing experience! Zack was very polite and really went the extra mile to make me feel comfortable. Will be returning!

Ma
Review №91

Maria and her associat were very kind from the moment we entered the store.Zack the owner is brilliant! Gave my son the attention a father gives his child caring and good guidance. My son left feeling he made a great purchase and confident hes getting high quality frames and lenses at half the price all top of the line productsand great service.😀

Je
Review №92

Great service, Maria and Remy were very helpful as well as friendly. Zac and ed got us in and out quickly keeping us informed the whole way

Ti
Review №93

Good day I must say came in with a major problem and Maria and Doctor Zeeshan help me out..great service and helpful the best place and with affordable prices I been too...love to thank you both for your great service and showing you care about your customer vision ..keep up the good work..

Ve
Review №94

Zeeshan was very promptly and professional and took care of my eyeglass right away. this store is really great and I will come back for my next glass.

Co
Review №95

Everyoneis were helpful answer are questions zeeshan was very hlpful the owner Zack very patient with me shakur was great too. Thanks so much! We will send our friends

Am
Review №96

Zeeshan was so friendly and helpful. We had a great experience.

Ar
Review №97

Zeeshan was really helpful highly recommended

Je
Review №98

Maria and Ed was amazing I felt very comfortable with there service definitely recommend eyelab in pompano beach. Thank you so much for your help.

Je
Review №99

We were welcomed into the store by all the staff Maria, Zack and Shakur and they made certain we were directed to the frames we were looking for and answered all our questions. We left very satisfied that we went to the right place. Highly recommend it

Cl
Review №100

Amazing store and amazing customer support

Information
31 Photos
100 Comments
4.4 Rating
  • Address:1150 N Federal Hwy #1156, Pompano Beach, FL 33062, United States
  • Site:https://myeyelab.com/?utm_source=google&utm_medium=organic&utm_campaign=Pompano-Beach-Local-MEL
  • Phone:+1 754-900-2726
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:12–5PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
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