We stumbled upon Cunningham when my son was looking to purchace a used organ. From the moment we contacted them to the final delivery, we were treated like family. Chuck invited us to come play the one we were interested in, gave us a tour of the factory and had the organ delivered professionally and promtly. We could not be happier with Cunningham, the folks that work there and our new (to us) organ!! Thank you for making this kids dreams come true :)

Cunningham is a shining example of a company that understands how to treat a customer. They sell great products, but beyond that, they provide customers with an experience. My wife and I took our kids, 8 and 5, to look at a specific piano we were interested and knew they had one in stock. We were greeted by Rich and he first gave us a tour of the factory. All the while, he shared the history of the business and gave us a detailed look into the world of pianos. It felt like a field trip for my kids and they could not have been more excited. In the end we bought the piano we wanted from Rich, not because it was the best price (though it happened to be), but because he gave us an experience that you just dont get from many businesses these days. Its great to see a business like Cunningham continue to thrive in a time when so many businesses have become so impersonal. I would encourage anyone interested in a piano to meet with Rich as Im sure youll have an incredible experience like mine.

Great store, knowledgeable staff, excellent customer service all at very affordable prices. Very good store great prices and good customer service and a knowledgeable staff

I had a wonderful experience purchasing a used Yamaha piano at Cunningham’s at a very fair price . I love playing it. Rich Glassini the co-owner was very helpful. Delivering was prompt and professional. If you are interested in a used or new piano go to Cunningham’s

For many years, Cunningham Piano Co. has been a trusted leader in the music industry. Whether youre purchasing a new or used piano, or having an old family heirloom rebuilt, Cunningham Piano is the place to go.The team at Cunningham piano Lead by Rich and Tim, are customer service oriented. They will literally go out of their way to educate and provide the customer with the best instrument to meet their needs.So I, as a piano technician, not only do I refer my clients to Cunningham, I am also a very satisfied Cunningham customer.

Dear Sir/Madam:Id like to compliment one of your employees, Hugh Sung, for the excellent service and assistance he provided me with purchasing new Yamaha CLP-695GP piano. Mr. Sung helped me to choose this great instrument and explained all features that are available. He kept me up to date with order and delivery information and followed up after piano was delivered.Also, huge thank you to people who delivered this instrument to my house. They acted very professionally, carefully brought piano to my house and assembled it.Such a commitment to great customer service is to be commended.Thank you All working for Cunningham Piano Company!

Today we had a wonderful treat,When one of the owners of Cunningham Piano we did meet!Rich Galassini, a wonderful guy for sureGave us an amazing factory tour!He explained the makings of the piano and the importance of its grade,We watched as repairs to grand pianos were made!His sense of humor sure added to our good time,His musical talent was sublime!Do ray mi fa so la ti.......We watched the workings of every key!So informative and hands-on, we loved every bit,Cunningham Piano -- we surely recommend it!!!Thank you Rich!

Mr Rich is an AMAZING guy!!! We had such an awesome day today at his wonderful super interesting piano factory!!! I recommend this place to everyone!! Thanks SO much for giving us a GREAT time!!! We truly appreciate it!!German Family!

Can’t say enough good things about Cunningham and their awesome owners. My wife walked into the showroom around 11am and we have a piano set up in our house by 3pm the same day. Wow. What wonderful service! Thanks a bunch!

I have used Cunningham piano many times now for my tuning but this time was even more exceptional than previous. They have a new tuner named Sean Weissman who came to tune the piano. While here he suggested I get the piano cleaned which I had never done before or even knew possible. He thought is would tremendously help my piano out. I was so thrilled with the tuning from him that I decided to go ahead with the cleaning. He spent close to two hours here cleaning the piano, patiently and lovingly. The result is my piano feels like new again after 30 years. I am amazed at the sound and feel of the piano. I am thrilled every time I play it. In addition Sean is just a great guy. I am so thrilled for me and Cunningham Pianos that they found him. I have always been so pleased with my dealing with Cunningham and it just got even better. I highly recommend using Cunningham Pianos for your tuning needs!

Cunningham Pianos ranks as the best of the best. Even my Mom owned and played a Cunningham. Today, Cunningham continues a century long tradition of great customer service after the sale.

Cunninghams is an incredible company! They have a staff of knowledgeable musicians and technicians. They are the number one piano company in Philadelphia without a doubt!

I recently purchased a Cunningham Ebony Gloss Parlour 510 piano. From my very first contact through delivery, follow up tuning, and total care, this has been one of the best purchasing experiences I have ever had. Their knowledge is deep; the care they put into understanding your needs and recommending the best solutions is very comforting. Throughout, I felt I was in great hands. I love my piano and I love the Cunningham experience. Hats off to Rich and the gang. You guys are great,Chip Hughes (age 55)

Recently, I had the chance to buy a piano, previously restored by Cunningham Piano. Cunningham Pianos build their own pianos and theyre master piano re-builders too. Well, being that I was talking about buying a piano from a third party, and not from them, I was worried that no one would want to talk to me. I just wanted to understand what rebuilt by Cunningham Piano means, because as you know re-built can mean just about anything. Can I tell you how helpful they were? They have an absolute, unbridled passion for pianos. I talked to an employee intimately familiar with the re-build process and they went over everything with me. After this, I have no doubt that their skill and attention to detail are second to none. If I had a piano that needed rebuilding, I would not hesitate to bring it to them for restoration. Even more impressive however, the owner of the company called me back to follow up. Who could ask for anything more? I cant wait for my next trip to Philadelphia so I can come down and see their showroom. It holds a wide selection of new and expertly re-built classic pianos - all with the same exacting, attention to detail. Thank-you Cunningham Pianos for your care and assistance.

I recently received my restored Steinway B from Cunningham Piano. The process took about a year and around $20,000. During which owner Rich Galassini would not return calls/texts/emails for about 10 times. Rich would disappear for weeks, then finally picked up the phone, apologized, and told me the schedule was delayed for another time. After the apologies, Rich would disappear again.So during the entire year, whenever I thought about the piano, I couldnt help but feel the piano has sunk into a black hole with the restoration fees. It was a truly scary experience.For example, just last month, when the piano was supposed to be delivered, I texted Rich twice asking politely where the piano was, only to no replies. Imagine you were told the piano would come during December, and the owner disappeared for a month, leaving you wondering what has happened?At last, after a whole year, finally we received the delivery of piano, but it required a technician to fix minor problems. As a week went by with no bookings and again no replies on how the booking went, I went to an online piano forum to write a negative review. Rich then promptly apologized and booked the technician, who still has not called me till this point.While Rich has apologized publicly saying his has had personal issues for the last 6 months, I noticed his personal issues only stopped him from replying to me or some other customers like he said. On the online forum, around the days he didnt reply to his customers, he was interacting with others.Such was the service if you give a big job to Rich (not some happy 5-star factory tour from other reviews). If you are looking for endless delays, then apologies, then neglects, you are looking at the right place.

I had a wonderful experience working with Cunningham Piano. Rich Galassini, one of the owners, worked with me to find the perfect instrument, both for what I needed as a pianist and what I could buy with my budget. All of the staff are very friendly and welcoming. I did not feel rushed or pressured to make a decision immediately.At Cunningham they took me seriously and really worked with me, rather than being exclusively interested in the sale, like some other piano dealers are. Rich gave me good advice about selecting a piano and gave me the opportunity to play for hours while I made this important decision.I finally decided on an American handmade Charles M. Walter upright piano, a brand I did not see at other piano showrooms I visited.If you are looking to buy a piano, I would highly recommend Cunningham Piano in the Germantown section of Philadelphia. They have a great selection of pianos and a very knowledgeable and friendly team of piano professionals.I am very happy with my experience at Cunningham Piano. While I was there, singers from The Delaware Valley Opera Company were rehearsing. It is a welcoming place for musicians, and they have the history of excellence, expertise and commitment to the piano which gives me complete confidence that I made the right choice.

I’ve known Rich Galassini and Tim Oliver, owners of Cunningham Piano Company, and have been familiar with Cunningham Piano and its wonderful new and reconditioned and rebuilt used pianos since the early 1990s. I’m an accomplished musician with a keen earn for tonal quality, particularly in pianos. I’ve always been impressed with the high quality of the piano inventory of Cunningham Piano. Recently, I’ve had Cunningham Piano recondition my 7’ Baldwin grand piano, particularly installing new hammers, shanks, and flanges, reconditioning the action and other critical parts of the piano, and voicing. I’ve played the piano twice to determine my preference for the voicing and worked with the technician who performed the voicing to have him adjust it to my liking. The voicing and the feel and responsiveness of the action after Cunningham Piano’s work are absolutely wonderful. The results overall of the work done by Cunningham Piano is superb. I know I’ll be happy with the piano for decades.

I shopped around most of the piano shops around NY/NJ/CT/PA. Cunningham is truly the standout. They represent the highest level of professionalism in what they do. I never felt any sales pressure while working with Rich and Katie to find my next piano. They gave me a great price that I cant refuse. But the most important reason for me to buy from Cunningham is their honesty. We simply feel safe working with them.

I had a question about pianos and contacted Rich at Cunningham Pianos. Since I live in a different state there was no hope for a sale from me. However, Rich took time and answered all of my questions and offered to help in the future if I needed it. He was very knowledgeable, articulate and helpful. Frankly I was surprised that he took valuable time and effort for my questions and was particularly insightful for my situation. For anyone out there looking for a great resource and professional people in the music profession----check out Cunningham PIano Company!

Its clear Rich runs a tight ship at Cunningham Piano. Excellent selection of some of the finest pianos all the way to high quality budget pianos (for individuals such as myself). Unlike many other piano stores, every piano was well maintained, in excellent regulation and in tune. Thy clearly have an attention to detail here. I did not get to visit the factory but that will be high on my list for my next visit to Philly.

In contrast to a lot of other purchases, its not always obvious just how important the dealer role is in purchasing a piano. It certainly wasnt to me when I first began to shop for a piano. But pianos are sensitive creatures and its vitally important to choose a dealer with a commitment not only to helping you select the piano thats right for you, but to supporting you and your piano post-purchase. This will be an ongoing relationship, and its important to choose wisely.Simply put, there is no wiser choice than Cunningham Piano. From the care and concern for you during the sales process, to the follow-up customer service after your new instrument is delivered, Cunningham Piano shines on all fronts.Im thrilled with the piano I ultimately selected--a beautiful grand piano--and the experience I had throughout the process was enjoyable and positive. If you are in the market for a piano, whether it be an upright, grand, or even digital, do yourself a favor and pay Cunningham a visit. You wont be disappointed.

Cunningham has exceeded expectation in every way.I must admit that there are few companies, in this day and age, who care so deeply for the work they do. Cunningham is one of those few.They have been able to bridge the gap between the rich tradition, which is the fine Art of piano making, to the use of modern techniques and approaches. The marriage of old and new has been most harmonious (pun intended).I entrusted Cunningham with a hundred+ year old Steinway A; an instrument which could arguably have been called dead. I inherited the instrument from my Godfather, who taught me to play. Having pursued the piano as a career, my family and I could think of no better way to honour his memory than to have the piano back to life.Rich and Tim took the time needed to do the job right. There were no corners cut, there was no time or expense spared to make this instrument sing. The result is a beautiful instrument which sounds as good as it looks...a real stunner. I literally could have spent triple the money, and not wound up with something that was both so perfect (from a playing perspective), but also so meaningful to my family and I. Sometimes one just wants the job done right the first time. Look to Cunningham to do just that. Im proud to have done business with them, and consider them personal friends.

Just had a Cunningham Upright delivered. The whole experience was excellent. I wont mention names, but my wife and I visited another piano retailer in our area and had a very different experience. A few years back we visited Cunningham, took the factory tour and looked at a few pianos. It wasnt affordable for us at the time. However, this was the beginning of a relationship with Peter and Cunningham Piano. The factory tour is pretty cool by the way. Fast forward almost three years and I walk in to Cunningham Piano and immediately Peter recognizes me and remembered my first AND last name. We only visited once, and exchanged emails a few times. I was impressed!So this time we set out for an intermediate level upright piano. We looked at some Essex and Boston products but loved the Cunningham Piano at over $1,000 less! The piano played better and sounded really good. They also had the option of getting a hand rubbed satin finish, which we totally went with. The finish looks awesome! That was something we couldnt get in the Essex at our price range. While the piano is mass produced, they take care to make sure everything is done properly and they do a great job finishing the job up at the factory and getting the piano ready for delivery. For the price it cant be beat! Plus, we love that in some way we have a piece of Philadelphia history.Great company and great experience. No rush to purchase, they walk away and let you play. All around great company and great piano. We look forward to being part of the Cunningham family for years to come!

I had a fantastic experience with Cunningham Piano. I had called in advance of our trip from DC to Philadelphia to see if my children could see the factory floor and find out how pianos are made. They couldnt have been more accommodating. The kids had a great time and then entire staff was so warm and shared so much with us. I hope that the trip will motivate my kids to learn to play so we can go back to get a piano from Cunningham.

This place was great! My class went here for a tour and live recording of the company. Beautiful pianos, priced great! The owner and works were amazing people! I would recommend giving this place a look if you want a piano restored or to buy a new one! They have top of the line workers who repair. I was witness to a restored piano that looked more than brand new and played more than brand new! The bottom line... GO HERE!!!

As a business owner I am always aware of customer service. As a Christian, I am also looking at how I am treated as a customer, and try to remember to be respectful, kind, and gentle to others. Rich, and the team, epitomize quality, excellence, and respect. I wouldnt even consider a piano purchase from any other organization now.

We purchased a Cunningham baby grand a year ago, and it turned out to be too loud and bright for our room. We decided to have a Cunningham technician voice it down. He did a fantastic job. To give an idea: we can now play with open lid together with an upright bass (pizz) without amplification. The dynamic range is much increased. Great experience.

I had the privilege of using a beautifully restored 1910 Bösendorfer for a recent recital of mine. Cunningham does such top notch work on these instruments - they take such special care to attend to every detail (even aesthetic ones - this instrument was as beautiful to look at as it was to play and hear) while maintaining each instruments individual sound and touch and treat clients with the utmost respect and professionalism.Their showroom is exquisite and also features an extensive collection of new instruments.

The Cunningham grand piano we bought for our church has been terrific. Rich G. was great to deal with, and we ended up with the perfect piano for our choir room. It sounds wonderful, and stays in tune despite the less-than-perfect conditions in the room.

I cannot say enough about the fine experience I have had with Pete and Tim and the team at Cunningham Piano Co. They have a low pressure, consultative approach that really is aimed at matching customers with the perfect piano for them. You must tour the factory, its an educating experience. Perfect service, perfect delivery, everything exactly as promised. Im delighted with my Bosendorfer 200! They get my highest recommendation!

My experience at Cunningham Piano Company has been a comforting experience. From the moment I talked with Peter four years ago about purchasing a piano, I felt at ease. Never pressured or lied to like in other stores. They made me feel at home and I am glad for my purchase of a yamaha U3. Thanks everyone was great, I even met the owner Rich! Cool people!

I live in Minneapolis where I was shopping for a new grand piano. I stumbled across a great deal on a Mason & Hamlin but didnt know enough about the brand to be able to make an informed decision. I reached out to Rich based on his reputation and the reputation of Cunningham Piano Company. Although I wasnt buying from him, Rich was surprisingly helpful. He made time for a phone call before I bought the piano and, later, responded to an e-mail inquiry regarding basic voicing issues. I would HIGHLY RECOMMEND Rich and Cunningham Piano Company for anyone shopping for a new piano. I look forward to visiting their showroom someday. Thanks Rich!

My sincere thanks to you, Rich, and your beautiful piano company and, of course, Peter and staff, who were so kind and knowledgeable during our visit. Owning a baby grand piano has been a dream of mine for many years. Touring your piano showroom and factory (where your technicians literally perform magic by restoring once grand pianos into masterpieces), made me realize that now was the time to purchase a piano. Cunningham Piano has such a large selection of pianos, both new and restored, that it was difficult to decide which to choose. I cant begin to tell you how excited I am about my new piano. .Now I, my children and grandchildren, can enjoy playing on the new piano. Thank you again for helping make my dream a reality!

The staff were super competent, easy going and NO PRESSURE! They were on the cutting edge of knowledge on every piano made, and had, by far, the smartest technicians working in the shop. Each one of them was an expert in their field. You can take their advice and recommendations to the bank. Their selection was incredible, and for me, it was a breath of fresh air.

My father in law organized a tour for us of the Cunningham Piano Factory before we visited the showroom to look at a Knabe upright piano. What we received was a lesson in the history of pianos, piano technology and a fascinating insight into the trade and the technologies related to pianos of the past and future. It is such a treat to find a place so authentic in its dedication to craft and art. I can not recommend the place highly enough. Worth the trip from Cleveland Ohio, or anywhere for that matter.

I havent taught and lived in the Philadelphia area for over 10 years, but I fondly recall my experiences with Cunningham Piano Co. They are committed to supplying their customers with top-notch instruments, and their craftsmanship certainly rivals the more well-known big name brand piano manufacturers. On one occasion, I worked with Rich Galassini in acquiring a new digital piano lab for the music prep program at Temple University where I taught. It was a smooth process, and Rich took tremendous care to ensure that my needs were satisfied. Cunningham Piano Company isnt just interested in selling pianos, but they are committed to making music education a priority in all the communities that they serve. I found their support of various local music teacher association events to be extremely valuable to our students musical experiences.

Rich and the whole team at Cunningham Piano made the purchasing experience a breeze. I felt their commitment to providing excellent customer service and a deep love for the instruments they sell and restore. I would recommend Cunningham Piano to anyone wanting to buy a great instrument.

A Matchless Experience! From the moment we walked into the showroom until the recent arrival of my beautiful mahogany Cunningham studio grand, the experience was truly delightful. Although Ive played for many years, I grew up with my grandmothers piano, and knew very little about buying a piano. Rich made the buying experience both educational and enjoyable -- for me and my husband -- starting with a tour of the factory. We learned so much about piano manufacturing, the history of Cunningham and experienced the various piano brands (where we also fell in love with the Matchless Cunningham). I couldnt imagine a more pleasant experience. The best part -- the sound of this stunning Cunningham that now sits in our home. Rich and the folks at Cunningham are genuinely passionate about pianos and after you experience the sight and sound of a Cunningham youll know why!

I bought a brand new piano 2 years ago, now the lid will not close appropriately. It has been 3 months since the company knew the problem. They asked me to provide the photos, serial numbers which I have done. Then you will not hear from there for another month. I have spent lots of time to email and call. I will see when it can be fixed. They will call you to remind you for tuning, but better no problem with your piano. I am not sure if all of their pianos have such a bad quality.it has been fixed soon.

Both my wife and I could not be happier with our experience at Cunningham Piano Company and our contact Rich. He answered all the questions my wife and I had, and worked on our behalf with the manufacturer to get us a great deal on a Knabe baby grand piano. There was no pressure, and every request I made was taken care of quickly. The delivery guys were cordial and very helpful in setting up our piano, and took great care to ensure no damage was done to our flooring during the process. Thanks Cunningham Piano and Rich, we greatly enjoyed doing business with you.Brion and Carrie, and Baby Reagan

Excellent service and craftsmanship. Rich goes above and beyond to ensure you are satisfied with your piano buying experience.

We visited on 2 separate occasions and had an amazing experience both times. The first time included a tour of the factory and time looking at pianos. The staff took great care talking with us, answering questions, letting our kids try the pianos as they were the ones for whom we were looking to purchase. We explained what we needed and what we were looking for, and there were many options to meet our needs. We didnt buy that day, but we knew that when it was time to purchase, we would be back simply because there was no pressure and the staff were all exceptionally kind and gracious.We returned about 7 or 8 months later, having done more research on what wed need and want. My husband was in contact with Rich to explain our updated needs and wants. Rich had already done some work to find a few pianos that would fit our specifications. Again, the staff were all very gracious in working with us, sharing some laughs and a few fun stories, and generally making the decision-making process hassle-free and fun, especially for our kids. We worked with Rich again, but one of the other men in the office had a few toys stashed for times when young kids might need a diversion. He was a life-saver for our younger kids!We made a purchase - a Schafer and Sons baby grand - and the piano was delivered in 3 days from the time all the paperwork was signed. It was delivered carefully, it was set up well, the movers were conscientious in their work. Weve had a first visit from the tuner to touch up a few small things. Due to time constraints, he will be making a return trip and we are so eager to have him out again to finish the tuning and touch ups. Hes taking the final steps in making our piano a thing of beauty!Rich is amazing to work with. He genuinely cares about the customer and wants to make sure they are educated and informed when making a large purchase like this. I appreciated that about him. He took time to answer questions and to teach our kids some fun facts; we never felt like he was rushed in his time with us. He went above and beyond in working with us, especially over the 2 visits. The rest of the staff were kind, courteous and very welcoming.Cunningham is an amazing place to shop for a piano and even just to visit. The entire staff are excellent and we are so thankful to our friend who pointed us to Cunningham to begin with. We will be back often - to visit and to learn about more kinds of pianos. Cunningham is an excellent company with which to do business!

Friendly and courteous (took off his shoes w/o being asked so not to tread in even more snow salt on our floors). Most importantly, the piano sounds terrific after the tuning!

I visited Cunningham for the first time today. The service was superb; one of the co-owners gave me a wonderful of the restoration facilities. I also enjoyed playing the various pianos that were available for sale. I look forward to purchasing a piano from Cunningham in the near future.

I’ve known about Rich Galassini and Cunningham Piano since 2003, when I purchased my first Grand Piano in Los Angeles. I knew of Rich and Cunningham through postings in online forums and the support he has given others. During the past 16 years, I have followed the piano industry and Cunningham Piano regularly through these online postings to the forums as well as their “reputation” in the industry. I always said to myself that if I ever found myself on the East Coast I would like to visit Cunningham Piano and meet Mr. Rich Galassini. After 8 years as an Ex-pat in Switzerland, I relocated to Washington DC and I had the opportunity to work with Cunningham to ship my piano to them for refinishing. Rich worked with me every step of the way and visiting the Philadelphia facility was impressive. It is an honest piano factory with not only the Cunningham branded pianos, but pianos from every make being restored to “Factory New.” This reaffirmed that I was working with a company that really knew what they were doing and working with Rich, the customer service is EXCELLENT. In addition, they are an authorized dealer of the best brands of pianos new. I am, at best, a novice in terms of skill and experience and I was very comfortable working with Rich. He understood my fantasy of owning a very fine piano and he spent the time showing me everything Cunningham offers. During this trip, along with my son, who is a much better player than me, we were able to see and experience the piano of our dreams. Rich did not pressure us in any way, but as I enquired about the piano in question, he was straight forward in his pricing and fair in what he could do with my piano in trade. In the end I bought a Bösendorfer 225 that day. I have travelled the world and met and seen a lot people in the industry and piano stores, and Rich Galassini and Cunningham Piano are fantastic. I’ve owned four pianos now, and this is by far the best experience I’ve had. Spend some time watching the video’s on-line. The Rich you see in the video is exactly what Rich is like when you meet him.

You dont have to be a pianist to appreciate the kind, individualized attention that Cunningham staff give to their instruments as well as their visitors. All of them made us feel we were welcome guests. Jason led most of our tour, having worked with pianos ever since he began learning from his father at Steinway. Cindy crossed the street to welcome us when she saw looking lost out on the sidewalk, then brought us in and introduced us to the technicians who each contribute their special area of expertise to the restoration of a piano. Her husband Curt started out decades ago when he first built a piano by combining parts of the two left in a house theyd bought.Don played Baroque excerpts on the charmingly encased digital harpsichord, and who would have guessed that THIS was the instrument that would finally pull me happily into the digital age? Rich, Cunninghams current owner, said, When you love what you do, you never have to go to work! Wed love to take friends back to Cunningham, where it looks like nobody has to go to work.

Amazing selection of pianos! All the employees are friendly and helpful. If at all possible, call ahead for a shop tour!

My wife and I recently finalized our decision to purchase a baby grand piano. We checked out a few local music stores and also visited Cunningham Piano on the recommendation of our former school music teacher. The visit to Cunninghams was hands down the best overall experience we had. The sales staff (we worked with Peter and Rich) were knowledgeable, personable, and down to earth. Never having purchased a piano before, they made us feel comfortable that we were getting a high quality instrument, backed by a reputable company, for a reasonable price. We are beyond excited to receive our 1940s Baldwin model R in the next few days. Aside from our new purchase, the visit to their factory next door is worth the trip. There are few places left in the US where you can find true craftsmen/artisans working by hand to rebuild and restore amazing pianos to their original beauty.

I was called by a friend on the fly who asked if I could help a family salvage an heirloom. What I found when I got there was a beautiful old piano, that was on its way into a dumpster, the new homeowners did not want it. We quickly loaded it up and saved it. In my quest to find info on this beautiful instrument I found Cunningham Piano Company on FaceBook. I sent them a message on the 4th of July and to my delight I got a reply. I have been in contact with Them and they were able to provide me information and a tech in my area to look at it. Thanks for your help, I look forward to hearing a friend of mine playing it very soon.

I recently decided to purchase a piano and visited Cunningham Piano. Tim spent over two hours with my family educating us on the difference between all of the pianos. He was incredibly informative and answered every single question that we had. After my purchase, Tim (and Rich) have treated us like gold. They made sure that we received the piano immediately and sent someone out to tune it for us. I have called them several times with questions and they are always available to help me in any way possible. If you are shopping for a piano and want an informative, low-pressure sales experience, I would recommend Cunningham Piano.-Chris Napoli, Executive Director of Napoli Music and Dance

Rich G. was great -let me spend the better part of the morning playing as many pianos as I wanted, and was always accommodating and helpful. Thanks again.

We are so happy we bought a piano from Cunningham Piano Company! We were looking for a new piano for our daughter, who is 13. We spent over 3 hours in the store trying out the pianos on two separate visits, and Peter OConnor couldnt have been more pleasant, patient, and accommodating. We did not feel rushed or pressured, and we thoroughly enjoyed ourselves. There was such a wide selection of new and used upright pianos in our price range, and they sounded so beautiful, that it was difficult to select our favorite. Our piano teacher went on a separate visit to help us narrow down our top choices, and Peter spent time with him as well. I loved seeing the joy in my daughters face as she played the different pianos, and I am so glad she was given the opportunity to even try the grand pianos that were out of our price range. We will highly recommend this company to anyone we know looking for a piano.

This Company lives up to their reputation, their staff goes out of their way to assist customers and they diligently care for and respect their brand and professional reputation. I highly recommend this Company, special thanks to Cindy & Dave!

Professional and knowledgeable staff, beautiful pianos, great location.

Just had a phenomenal experience finding the piano of my dreams at Cunningham Piano. Cant thank Rich and the team there enough for their incredible selection, vast expertise, flexible purchase terms and overall red carpet treatmentA thousand thumbs up!

I bought a Schimmel 7 Grand and love my piano every day! It has a wonderful warm sound, the feel of my old Steinway and it is brand new! Rich Galassini was very patient, helpful and did not pressure me in any way. I should have done this sooner!

Visited Cunningham Piano and was thoroughly impressed with the quality of the pianos, the restoration facilities, and the knowledge and attentiveness of the staff. Among other treats, I got to play a Yamaha CFX and a Bosendorfer Imperial! Cunningham Piano will definitely be high on the list of potential stores should I ever decide to upgrade my piano.

Very helpful and knowledgeable. They were great to work with, and were very supportive of my son who is the pianist in the family.

We found the perfect piano at Cunningham Piano Company and strongly urge anyone looking for a piano to visit Rich Galassini and his staff of professionals at their Philadelphia showroom. Rich was extremely helpful, friendly and knowledeable and took time to answer our many questions. We were very comfortable doing business with Rich and very happy with our decision to purchase a beautiful new piano from Cunningham Piano Company.

Friendly, incredibly helpful staff. Rich went above and beyond to give our group a fascinating tour, answered all our questions, then allowed us to try all the beautiful, exclusive pianos in the showroom.

An interesting and gracious tour. we learned quite a bit. I learned to appreciate the skill and time that is piano making to add to my appreciation of the music.

The KOP flagship store needs lots of work to be considered remotely upscale. The overall purchase and delivery went very well.

I am returning to playing the piano after a 25+ year hiatus and my husband, son and I visited Cunningham Piano recently. We were just intending to explore the options and costs for grand pianos and I wanted to see a variety of different brands in one place. Rich took us on a fascinating tour of their restoration/rebuilding workshops. Then, he listened to my preferences for tone and size, and showed us a myriad of different new and rebuilt pianos. I loved two of their rebuilt Steinways, and went home to think (obsess) all week. Throughout, Rich patiently answered all of my questions and I learned a great deal. I never had those unpleasant car salesman vibes. These people really have a passion for pianos, and its infectious.Today, I went back and purchased the one I had been fantasizing about, and I couldnt be more delighted. I did end up spending more than I had originally planned, BUT I am confident that I am getting a dramatically better quality piano than I ever dreamed I would own. And, best yet-- they will deliver it in 3 days. Cant wait!

We decided to visit Cunningham Piano purely for the tour and boy was it a good decision. It was everything we hoped for and more.Our tour guide, Rich, the co-owner, was friendly, knowledgable, and good with kids (our children are ten). His passion for pianos and restoring them to the highest quality was evident in everything we heard and saw. Rich answered all of our questions and also let us interact with the employees when he wasnt sure. He even introduced us to the delivery guys who happened to be loading a piano in front of the store. We saw several unique grand pianos and learned a lot about pianos and organs. Not part of the regular tour...but it was especially fun for my children to ride the piano elevator which is a large freight elevator from the 1940s. My girls also had fun playing many of the pianos and a pipe organ they had in the back. All-in-all it was worth the trip and a fun activity for our Spring break staycation. I definitely would recommend Cunningham if you are in the market for a high-end piano or in need of antique piano restoration. There was no charge for the tour.

Very knowledgable, friendly, and easy to work with, before and after purchasing a beautiful piano.

Salesman appeared desparate, lacked tact, and definitely lacked professionalism on more than one occasion. Look around, there are better options at better prices as well. Not looking for lies, games and song and dance when I purchase anything.

Rich, Tim, Pete and all the folks at Cunningham Piano are simply the best.Im always made to feel special when Im in their company, which is whywhenever I play Philly and I have the opportunity I use Cunningham Pianos!!!

In the more than 50 years Ive been a professional musician, Ive dealt with many piano/organ shops. Most of my involement with them has been as a purchaser, but on occasion Ive worked for them as well. And, in all those years, Cunningham Piano has been the most professional organization to deal with. The employees are personable, friendly, and well-versed about their products, from the owners and sales people to the technians and support staff and even to the amazingly strong delivery men. I love visiting their showroom whenever Im in the area. Theres always a new instrument to audition, and the staff ensures an enjoyable time. Thanks, Cunningham Piano for your continued service to the musicians of the Philadelphia area and beyound!

I had a terrific experience with Cunningham Piano.My story is as follows: Upon purchasing a home two years ago, I found myself the new owner of an older and mostly-functional (but tired) grand piano. My daughter started taking lessons and my own interest was re-kindled (I had taken lessons for several years as a child). After several months of getting back into playing, I realized that I really wanted a new (or newly restored) piano of my own.I started doing some research and talking to others, including my piano tuner. Soon, it became obvious to me that I had to check out Cunningham, as it was the clear leader in the area for restoring vintage pianos, and they also offered all of the top brands of new pianos .I was not disappointed. I arrived on a weekday afternoon and Rich Galassini (President) gave me a tour of the restoration facility and we talked about restored pianos generally and the restoration. There were several active restoration projects underway and it was a very interesting experience. I learned a lot about pianos. After that, we went to the showroom where I was able to play several restored as well as some new pianos, including Cunninghams own line of new grands (the Matchless Cunningham), which are impressive and clearly an exceptional value. Along the way, Rich provided answers to my questions and told me where some of my pre-conceived notions were incorrect.After another visit with my wife, I ended up choosing a new Estonia L168, but it was not an easy decision. A restored 1910 Model O Steinway was a close runner-up, but the mere fact that I had such a choice was amazing, and is a credit to Cunninghams operation.My piano was delivered and set up by Cunningham, and everything went off without a hitch. The delivery and set-up was quick and easy. Cunningham also gave me a free tuning, and followed up with another adjustment when it became apparent that one was needed after that first tuning. I also got a follow-up call to make sure that things were going smoothly.All in all a great experience, and I would recommend Cunningham without hesitation.

Purchased a Baldwin Upright 15 years ago. Served my son really well.

Very knowledgeable and pleasant salespeople. Gorgeous array of pianos.

Approximately forty years ago, as an inquisitive fourteen-year-old, I had the unforgettable experience of seeing and actually playing a Bösendorfer grand piano for the first time. A piano student friend and I were browsing in Wanamaker’s Department Store when we came across their piano showroom on one of the upper levels of the store. We strolled around, gingerly playing a few arpeggios on the different keyboards, when we noticed a stunning piano, separated and roped off, from the others. We tried to make out the name on the piano, as it was new to us, and the salesman explained that it was a “Bösendorfer - the finest piano in the world.” The salesman, noting that my friend and I had piano lessons and weren’t banging “Chopsticks” on the other pianos, invited us to audition.I played and was immediately impacted by the magnificence of the sound. The piano, almost magically, seemed to play itself. I was deeply moved and impressed beyond words and thought to myself “some day I will have one…”That fateful day did arrive six years ago when I called Cunningham Piano, met Rich Galassini over the phone, and was told that there was a Model 225 available for purchase. Six years ago I did not have the Google+ forum to share my joy, so, today I want to publicly express my thanks for the personal time and attention to me, not only at the store, but also at my home, when our existing piano was evaluated for trade. I sincerely appreciate Richs professional and patient attitude and for everything that was done to help me achieve my dream.Please count on me to provide the highest recommendation to anyone looking for a truly excellent company.

In 2004 my childhood piano, needed a complete restoration and I selected Cunninghams famous workshop to handle the task. It wasreturned to me in August of 2004 sounding absolutely wonderful.Although a great deal of work was needed, the piano sang with arich resonance and smooth action that I had not experienced inmany years. In 2013 my technician found a broken hammer and weagain called on Richard to obtain a new part from Renner in Germany.This was handled in such an efficient way, and was even covered bythe 10 year warrantee. I am thrilled to have this beautiful instrument intact and sounding like new again. Kudos to Richard and the whole staff at Cunningham Piano Company.Dr. Gary C. Jaquay

I decided that I wanted to upgrade my piano from an upright to a grand and spent months researching what was available. I dont live anywhere near Philadelphia, but I found out about Cunningham piano from reading the internet. I decided to get in the car, drive a couple of hours, and look at their shop. This is a place worth seeing. They are in an old factory building where pianos are restored. The people who work at Cunningham could not be nicer. They let me try just about every piano in the place, including a rare, $100,000 Bosendorfer with more than the usual 88 keys. I finally settled on an Estonia piano, after playing many different brands. There rebuilt or restored pianos can often sound better than new, especially if they are based on a classic Steinway or Mason and Hamlin harp (iron frame.) I decided on a newly manufactured piano, but I am sure a restored one would have been just as good. The after sales service was also terrific. I had a minor regulation problem with my piano which a local technician was able to fix. Cunningham reimbursed me for the techs charges no questions asked. All in all, a very satisfying place to shop for a piano, from an historical point of view, and from dealing with nice low pressure sales people, and a tremendous selection. Definitely will go there again the next time I am in the market for a piano.

Awesome, sensitive movers. Ask for Mike and Virgil, the gentle giants!

Highly recommend; courteous, helpful service. Cunningham Piano Co. helped me with my Samick piano question with a quick and friendly phone call. Thank you for taking the time to help, Mr.Galassini ! Reader: buy a samick piano in Philadelphia, Pa from Cunningham Piano Co..

When I visited Philadelphia, I thought Cunningham Piano Company seemed like an interesting place, so I stopped by. It was well worth my time! I went on an extensive tour of the piano showroom and piano restoration center, and spent two hours just trying out the magnificent pianos there (Bosendorfers, Steinways, Mason and Hamlins, and Cunninghams own pianos, to name a few). The tour was given by the owner. The highlight of my visit was definitely playing the Bosendorfer Imperial Grand, 9 6 with 97 keys (nine extra) and an unforgettable sound.I am a pianist myself, but I would recommend this place to anyone interested in music, quality instruments, or the behind-the-scenes process of building a piano.

Very nice, responsive, and helpful people here.

Touring this company was the highlight of my trip to Philadelphia. The owner, Rich, and his crew have an encyclopedic knowledge of pianos. It was fascinating to learn about the restoration process and see the minute attention to detail that is put into every step. After seeing the restoration facility, we went to the showroom and tested the wide variety of pianos there. Bosendorfer, Steinway, Cunningham, Schimmel, Chickering - you name it, Cunningham has it. While the value of the Bosendorfer Imperial there was obvious to anyone, my favorite ended up being one of the Cunningham grands - it had a lovely bright tone. But the Bosendorfer Imperials extra notes added a beautiful richness to any song played on it...ah, I shouldnt try to pick a favorite. If you have a piano that needs restoration, or if you are wanting to purchase a new or restored piano, you ought to check with Cunningham first.

If you happened to have read comments that I made previously concerning a QRS system that I purchased from Cunningham I want to report now that I could not have received better follow up and assistance. It was a QRS factory problem that Cunningham diligently helped to solve.

True artisans. Superb craftsmanship..

Great selection great people

Fast and efficient piano movers!

Perfect service and delivery :)

Awesome experience