Every time I come in here Helen is SO nice and so helpful. Shes got the items and their locations memorized and always has helpful tips on product choices. I hate to think of the state of utter disrepair my home would be in without Helen! A hardware store is just a hardware store, employees like her are what set it apart.

Nice place! Very friendly staff.Keys cut so fast, I didnt have time to look at much else.

Very nice lady at the door as you come in. Willing help you with what your looking for and/or have keys made.

Found what I needed, prices were reasonable. Quick check out.

Always friendly & helpful. Love having this neighborhood Ace!

Can’t beat an independently owned Ace hardware. Very helpful staff, and huge Benjamin Moore paint department.

Love this place. Glad there is still stores like this around. Employees always ask if you need any help. Can’t beat it!

Super nice, very helpful....hard to find both in this day ! Fav

I just had a five star experience. Mark in the shop area dropped what he was doing to sharpen my mower blades and keep me mowing over this holiday weekend. Great service! And during my short wait I was able to shop for all my other home improvement projects. Thanks!

Great place to buy fuses.

I was shopping for a Milwaukee 12volt drill and driver set, I found one at Home Depot for $ 119 and thought I would shop at the LOCAL Ace Hardware store where I have been a customer since it opened back in 2003. I went in the store and was told it was not in stock but they would order it and be available in 6 days. They did in fact call me to let me know the product was in the store. I went to pick it up and as I was paying for it I was told the price was $ 179. I then showed them a the price from there website showing that it was $ 119 and then was told that was the internet price only. Needless to say I said I would purchase the product at Home Depot and was given a shrug as if they didn’t care. I went home and purchased the product at the price of $ 119 from Home Depot online with free shipping. So much for supporting local merchants. Buyers be aware of there total indifference to there customers.

Very knowledgeable and helpful and friendly people there

This hardware store has never disappointed with an excellent quality of different product stocked. Can always find what I am looking for here. Very friendly staff always ready to help. Like the prices also.

The staff is knowledgeable and the selection is great. This is a REAL hardware store!

Excellent Service

Its a ok please if you dont have time to drive to Menards or Lowes or home Depot and you dont mind spending extra money might get what you need but if all thats okay with you then its an okay place

Store pickup of an online order is awkward. no employee is wearing masks. Usually the people helping there are so nice but when i went recently, the different people helping me seemed put out.

Always good

Great neighborhood hardware store. Are always quick to help and to give advice. I go here weekly for my business.

Tjm ace is the best customer service in this area

Friendly and helpful

Any painter looking for next level service for your business needs to go here. They cater to every need and staff is amazing. And you can not beat the pricing on Benjamin Moore paint. Been painting for 12 years and Benjamin moore is hands down the most resilient paint on the market. And they are the on my place in town to get it. This level of service doesnt exist anymore. Cant say enough good things about these guys!

I always found what I needed here and people who knew what they were talking about! When I worked near here I always dropped in to see what was around and listened to the advice of the knowledgeable staff. This store has some good employees and theyll point you in the right direction on whatever project your doing!

Fast friendly service, had 24 keys cut. Samantha did a fantastic job

The clerks were very helpful trying to find what I was looking for. Unfortunately they didnt have exactly what I wanted but they were quick to offer suggestions of other places to look.

I have been shopping at Tim’s Ace for years. There is always someone there to help out, unlike the big box stores. The prices are reasonable but I love the Benjamin Moore Aurora paint. One coat and that is all you need. I highly Recommend both the store and the paint!!!!

Walked in and and was immediately helped right when I walked through the door. They paged someone and I was able to find what I needed and checkout in less than 5 minutes. Great customer service, very friendly and willing to help

I’ve been shopping at Tim’s Ace since it opened. I have always had friendly helpful service there. When we moved into our new home we had to repaint almost all of the inside and we got it all from Tim’s Ace. Great service and great paint!

Great place. They have pretty much everything and the price isnt bad like so many locally owned hardware stores.

Everytime ive come in here the staff has asked me if i needed help. The last time I visited the evening worker asked me if I wanted a job :) Extremely flattering but im a line cook and I have very little tool and hardware experience lol

Good selection. Helpful staff

Very helpful employees and the store always is stocked with what i need to do my projects.

Friendly cashier. great service

Very helpful staff

Great help I got what i needed.

Always enjoy Tims. But I like hardware stores. Bartonville hardware, the old one, was great.

Always helpfull and knowledgeable about what they sell. My purchases are usually paint. Havent been steered wrong yet.

Very helpful staff and good prices

I think that Tims Ace has a great selection, and helpful employees. Id rather shop there than the big box stores.

GREAT PLACE THANKS

Always very helpful. Carries Benjamin Moore paint so we will return again and again!

I have always been very happy with Tims Ace Hardware, but I just had the worst customer service that I believe I have ever had anywhere. This employees name that was extremely rude was Catlin.Tim since I know you personally I would have contacted you, but couldnt find any contact information. Sorry, but I had to take my business elsewhere.

Friendly. Helpful. Easy access. Full service hardware store.

Real nice people, took real good care of me.

Above average hardware store, very wide selection but the prices are a bit high.

Great mark down on plants right now!

Has good selection of things

Great customer service!

Everything youd expect in a hardware store and more. Prices can be a bit higher but this comes with the convenience and great service that is offered.

Great hardware store. Good service.

Had almost everything I was looking for and the people are always friendly, knowledgeable, and helpful.

With the help from an employee I was able to buy what I was looking for

Knowledgeable and helpful

They are excellent at customer service.

Prices are a bit high but nice experience.

Last winter all stores were out of yard bags. I looked every possible place, with no luck. Finally someone told me to try Ace, and luckily they had them. Now I go there often

Staff is very friendly and knowledgible. They helped us get exactly the screws we needed for our table saw!

They are always helpful and polite.

Great hardware store

Friendly helpful staff

I like this store for items I cant get at Menards.

Personal service. A+++

Nice hardware store lots of stuff

Great store, helpful staff.

Very helpful folk indeed!

Great for getting keys made

Had exactly what i needed when and where i needed it

Nice but kind of expensive

Great customer service!

Very helpful and attentive staff

Nice small town feel

Had what we needed.

That Tim guy, hes outstanding.

Very helpful!

Very friendly Associates

Always helpful & friendly

Prices are reasonable

Great place!

Very helpful

Very friendly staff.

Ace is the place in Peoria.

Very good store you always find many tools