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Starbucks
6451 Fairmont Pkwy, Pasadena, TX 77505, United States
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Starbucks
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Je
Review №1

Clean n cozy environment, less people which is what I want, friendly staffs, serve quick, one of my favorite Starbucks to go now ~

Ma
Review №2

Of all the Starbucks in the area this is my go to! Suzanne runs a great crew, they are always polite and cheery. I love when I walk in and someone always calls me by name and says good morning. Theyre efficient, productive, and most important right now clean!! I go out of my way to visit this location and I appreciate everything they do

Bo
Review №3

Very nice Starbucks with friendly staff and they keep up with the orders when busy.

An
Review №4

As always... the service and coffee was great

Ra
Review №5

Although I prefer my small business coffee shop, Heritage Cafe in Friendswood, this is my favorite location for Starbucks. I usually get an iced mocha with peppermint and they do a great job! I worked at this location a few times when I was a Starbucks partner and I really enjoyed the employees there! If Im going to get Starbucks, this is the location to go.

En
Review №6

I KNOW IF MICHAEL IS WORKING MY COFFEE IS GOING TO BE AMAZING THAT DAY!! I ALWAYS LOOK FORWARD TO SEEING HIM IN THE MORNING. MICHAEL IS ALWAYS SO FRIENDLY AND DOES A FANTASTIC JOB!

Jo
Review №7

The baristas are very polite and I never have any issues ordering at this location.

Er
Review №8

AMAZING MORNING CREW!! The drive-thru line was practically wrapped around the building close to Fairmont so I went inside to get my order. Admittedly I was that customer in a hurry so I was initially put-off that no one greeted me, and my mobile order wasnt waiting for me on the counter. However, I noticed all 6 (or maybe 7) baristas behind the counter were all working SO hard. I was able to ask one of them about my order, and she calmly helped me in my irritated state. When I showed her the order on my phone, the manager happened to walk by and noticed I had actually placed my order at a different Starbucks location. She said theyd still make it here anyway. THANK YOU SO MUCH and especially to barista AAMIYAH (sorry if I butchered the spelling) for making my fantastic drink!

La
Review №9

Starbucks always good for a great cup of coffee with whatever flavoring you like. Lots of teas, hot chocolate, and fresh baked goodies to choose from. I just happen to get a gift card on this visit.

Ne
Review №10

Out of a dozen visits, this location manages to get my drinks to taste as good as I expect. I know that seems to make little sense, but like most chains there are usually struggles with consistency and intermediate events of WTH did they do. Not here, this location does it right every time.

Ma
Review №11

This used to be our favorite store however customer service is gone south and and remains in the dump they cant seem to get orders right and when you call them on it they argue with you about it Even though you order the same thing every time SMH. I sure do miss the old crew

Gh
Review №12

Friendly staff. Good music. Great service.

sh
Review №13

A little crowded but got our drinks quick

Ni
Review №14

They are super friendly and get my order right every time 🙂🙂🙂🙂🙂

Ma
Review №15

So I’ve been coming here nearly every day for a week. I’ve been doing some fieldwork nearby, and since Im 45 minutes away from our office I can’t go back for lunch. Instead I sit here (always order a drink or snack to “earn” my seat). It’s been a very pleasurable experience. The inside is relatively calm despite a busy drive thru. The service has always been quick and efficient. They play pretty good music too (except one day last week it was non-stop Shawn Mendes, didn’t like that very much lol). Overall the drinks and food are the same as you would get at any other Starbucks. It’s mostly the vibe that’s worth 5 stars. Always plenty of open tables and outlets for working, and no one gives me a hard time for bringing in my lunch from home. Overall this is a good location.

Ca
Review №16

I ask for Iced and they make hot. I ask for Almond milk they put whole milk. Im so tired of reading the barista doesnt like it if you ask for this or that. Its their job. Thats what they get paid to do is make coffee! The coffee is so pricey you would think you could get your order right in a timely manner.I know we all have off days, but this seems to be an everyday thing at this Starbucks!I can compliment the Starbucks in Target. They make the best coffees. The consistency is perfect. My drink is always made correctly!

Ji
Review №17

Good coffee and other delicious confections too please your desires..

Ro
Review №18

Best Starbucks always on point with my drinks and fast and friendly service 👌😌always worth my 💰!!!

on
Review №19

Stopped by for a coffee and snack. Was skeptical at first because there were more than 5 cars in the drive through which usually means a 30 minute wait, at the minimum (most locations). Nope. Not here. I was shocked at how the line moved so quick. I wish other locations were like this! Job well done!

P
Review №20

I love this Starbucks location. They are fast and polite.

Ho
Review №21

Cars encircled the building when pulled in. Was already running late, and it was raining, so I thought, Ill run in, it will be quicker. NOPE. I went in and there were 7 ppl working. I stood at the register where a gentleman making coffee made eye-contact w/ me 2xs, but said nothing. No one ever asked or mentioned not ringing orders up in the store or asked if they could help me. Five minutes I stood there trying to figure out what was going on. Then it dawned on me maybe they dont place orders in the store anymore, so I used the mobile app. Out of pure annoyance while my coffee was still being made, I thought Id sit down no where near anyone and eat my egg bits while they were hot. I was quickly engaged at that point that I could not eat in the cafe. Im fine w/ all that and even the line outside, but lack of customer service is unacceptable. They are normally very kind, prompt, smiling. Today must have been an off for at least 6 of them. Was thankful for the young man who delivered my coffee respectfully.

Le
Review №22

The employees here are very kind and accommodating. I accidently ordered hot coffee on the app instead of the frap I was supposed to get. They made me the right thing fast even with a long line (theres always a line at Starbucks) I wish they had curbside pickup at this location but this is a small SB so it makes sense. Great location

Me
Review №23

Nice neighborhood Starbucks. Took the dogs for a walk and stopped in for a coffee.

Va
Review №24

Suzanne went above and beyond for customer service and filled an order I placed at another Starbucks when they suddenly closed. She was pleasant and helpful, and definitely a great example of what customer service is about!Xavier was at the window and was also pleasant and engaging while waiting for the order to be completed. It was overall a great experience this morning, and Im very thankful for this shops dedication to customers!

Sk
Review №25

Starbucks on Rhodes is probably the best location Ive ever been to! Theyre always fast, friendly, and committed to making complicated drinks correctly.Thank you Rhodes team!!

Ro
Review №26

Fast good service.

Co
Review №27

Best Starbucks I have ever been too.The team and staff are amazing and work so hard!Arlene helped me this morning and was the most friendliest person I’ve ever met there.She gave 100% excellent customer service.Made the start of my day a great one!

Gl
Review №28

Excellent drink. Super nice staff.

Mi
Review №29

Friendly, clean good environment.

Ki
Review №30

Very fast service.

Ro
Review №31

Clean store. Fast moving line.

Ju
Review №32

Service is fast and the staff is friendly. Havent had an issue yet going here.

Le
Review №33

Drinks are always top knotch!

Cl
Review №34

Same order I have gotten for years. Tasted awful

Sh
Review №35

Zach is Awesome. He remembered our drinks!🤫🤫🤫😁😁😁😁😁😁😁

El
Review №36

Again inside orders are the last to be addressed. 3 people on drive through and 2 cleaning. And stuck inside with people in defiance of mask order (sitting but no food or drink). Starbucks should refuse inside tables to anyone not ordering and not wearing a mask. There were two women actually eating so they get a pass but the man without any purchases?Also half the parking nearest the door was taken up by the 5staff so there is that

Ab
Review №37

I stopped here to get a hot coffee i have to wait 11 minutes to get it

Jt
Review №38

Only Starbucks Id give a 5 to.

Ba
Review №39

I like Starbucks but they need to open inside.

Kr
Review №40

I ordered a London fog latte but was basically just given a hot tea. I had one of the best London fog lattes at that location about 6 months ago so that’s why I went back. Disappointing.

Sh
Review №41

My white chocolate mocha was incredible!

Hu
Review №42

A breeze to get my user even with 6 cars ahead of me. Staff was very polite.

Mr
Review №43

Love my coffee ( nitro cold foam Carmel seasalt brew)

Ka
Review №44

Very friendly fast staff . Love coming to this location.

Th
Review №45

The coffee was good but they dont recycle. They had (4) gallon milk jugs in the trash. And the employees said that they go through about 12 a day. So sad.

La
Review №46

Always great service and of course the coffee is to die for

Le
Review №47

Always good

Jo
Review №48

Good

Jo
Review №49

Excellent service thru dt . . Gus was awesome !! Line moved really fast as well pleasantly surprised best starbucks trip in. While. Cheers

bo
Review №50

Ordered a salted caramel frappuccino through drive thru, It was completely melted and had a tiny drizzle of whip cream on top, I complained to the hippie and asked for him to either replace it or give me a refund, he told me to go speak to a manager and basically to piss off. I will never come back to this star bucks again.

Ka
Review №51

SLOWEST DRIVE THROUGH EVER. I even had enough time to leave a review 🤦🏼‍♀️

ir
Review №52

One of my go to Starbucks because honestly its all around pleasant. Seriously.

Th
Review №53

Loby is open for use. Starbucks, please open all your lobbies.

Jo
Review №54

Drinks are good, but sometimes they forget to say thank you. They just bark your name and put your drink on the counter.

Gl
Review №55

Didnt get her name but the girl suggested the chestnut hot latte..really good..Thank you😊

Cy
Review №56

Great place. Employees always helpful.

S.
Review №57

Been here a few times and never a problem.

Ed
Review №58

New place, very nice, great service. And, always-good coffee.

Le
Review №59

Best Starbucks you’ll ever go to! They have the best service and the cutest baristas. 10/10

Ze
Review №60

Super friendly staff! Nice and quiet!

My
Review №61

This is my favorite Starbucks. I always come to this location even if I’m closer to another one. I should’ve left a review sooner but today I absolutely have to. I just went through the drive thru with 4 screaming toddlers, sat in a pretty long line with 4 screaming toddlers, and when I finally got to the front the girl at the window just gave me my drink and some extra cake pops for free. I guess she could tell that I was stressed, and she did something really unexpected. I don’t know her name, I wish I did. It was so nice I actually cried on my way home. The employees are always really great, but this girl basically made my week so I wanted to say thank you!!

An
Review №62

Tried this location in the morning and the inside was not busy. Walked in and did not get a welcome greeting. I stood at the counter for five minutes before I was acknowledged but even then they did not take my order. Stood there for another minute then I left. Seems like the employees were ignoring the face to face customers for the drive through.I assume you should drive through or mobile order here because they have zero customer service for those who walk up to the counter. 5/01 at 700 a.m.

St
Review №63

Good service

B
Review №64

Lunch hours line at drive-through becomes long. Has indoor and outdoor seating. Next to UPS.

MB
Review №65

Every time I go to this Starbucks, my drinks are perfect and the staff is super friendly.

Fe
Review №66

My favorite neighborhood Starbucks ❤️

I
Review №67

Iced mocha! Delicious.

ji
Review №68

7-15-2020 Ive updated my review as the staff has been great service and orders have been made in great timing! Theres no more oops didint see that order .quick grab n go, drinks are made correct and right. I appreciate y out guys during this rough year!

Li
Review №69

Ive never been to this Starbucks until the other day and man is it one of the best ones in the near area the restroom is clean all the other ones in town are stinky and the handles never lock even though they are all basically remodeled and brand new Id rather they have stayed separate from another but it is what it is this place always seems to have the sausage and cheddar biscuits too! Yum

Pa
Review №70

It is nice to have a Starbucks within walking distance. Shiny and new. They will be getting more of my money as time goes by.

No
Review №71

The staff here always have a great attitude! They even got my name right! Love it!

Ma
Review №72

This store is new to the area I believe about a year now. The staff here is friendly and fast! A must see if you are in the area! :)

De
Review №73

I was here for district Barista competition that my daughter was in.Everyone so nice and coffee samples were fantastic

Ra
Review №74

Not bad

Ma
Review №75

Best Starbucks in Pasadena, Ordered a frappuccino with shot of espresso and no Whip/ Extra ice & these guys hit the spot it was absolutely amazing!!Starbucks by Beltway 8 not even compared to this one!!

Ro
Review №76

Great service and our drinks where perfect!!!!!

St
Review №77

Enjoy seeing familiar servers.

Fr
Review №78

Waited in line for 10 minuets just to hear sorry w actually don’t have, you could’ve told me that at the window, pathetic customer service, DO BETTER, sorry that I gave you to many stars, wasn’t my choice.

Ca
Review №79

They are consistently slow but very nice. To be fair its always busy.

Ol
Review №80

Fresh and delicious Mocha caramel cookie crumble coffe and vanilla bean coffe with 2 chese Danish our Favorites always good fresh and Yummy!!😋😋😋

An
Review №81

Always hot. Always made correct. Friendly service.

Jo
Review №82

Fast drive thru

Ma
Review №83

Always friendly service

Jo
Review №84

Friendly staff

Iv
Review №85

Nice just not thrilled with cost

EM
Review №86

Always a pleasure to come to this location. Happy employees. Always correct on the order.

th
Review №87

If the manager isnt there, then the day crew moves soooooooo slow. I can be the only one in there and it still takes ten minutes for them to make a an americano.If the manager is there, it is a great place to go. The morning crew is also awesome.

je
Review №88

Pretty good service. Only issue is that they periodically forget to stir my syrup in my drink

Ru
Review №89

I probably went in there to use their clean restroom and grab some free Wi-Fi but I make my own coffee in a French press that carry in my truck and go everywhere with LOL

Je
Review №90

Excellent team all employees were great.

Ri
Review №91

Got my order wrong. Really wrong. Somehow my name became Carter. I was charged for 2 extra shots of espresso I didnt get and charged twice to add caramel. I asked for a frapaccino which is a blended ice drink, I got it as a hot drink, when I told them I asked for the blended ice version, they didnt fix it they just added scoops of ice to it.

Ma
Review №92

Delish

Mi
Review №93

Nice atmosphere ...friendly staff

Dw
Review №94

Awesome shop, everyone was on their A game here, no complaints people were cool anf on time ... GOOD WORK !!!!

Li
Review №95

Great service

Er
Review №96

One word wonderful, cant go wrong with any selection.

Su
Review №97

The service in the drive thru here has been terrible the last 2 times I have gone. The wait time specifically. It was so bad I pulled out of the line the first time after waiting over 10 minutes just to order. The second time no one came over the intercom so I pulled ahead only to get trapped behind 2 other cars and still waited 10 minutes to get to the window. Both of these incidences happened during off peak times in the afternoon.

Vi
Review №98

They fill the cup completely with ice then your beverage.

Ti
Review №99

Super friendly baristas and a good selection of baked goods to choose from.

Mi
Review №100

Love the Ultra Caramel Frapp! And the new smoked turkey snack and swiss, carrots, and apples snack box 😋

Information
33 Photos
100 Comments
4.4 Rating
  • Address:6451 Fairmont Pkwy, Pasadena, TX 77505, United States
  • Site:https://starbucks.com/
  • Phone:+1 281-991-8339
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Monday:5:30AM–8PM
  • Tuesday:5:30AM–8PM
  • Wednesday:5:30AM–8PM
  • Thursday:5:30AM–8PM
  • Friday:5:30AM–8PM
  • Saturday:5:30AM–8PM
  • Sunday:5:30AM–8PM
Service options
  • Outdoor seating:Yes
  • Curbside pickup:Yes
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Coffee:Yes
  • Quick bite:Yes
  • Small plates:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dessert:Yes
Amenities
  • Good for kids:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • College students:Yes
  • Family-friendly:Yes
  • Groups:Yes
  • Tourists:Yes
Planning
  • Transgender safespace:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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