Very professional, friendly, and thorough. One of the services I wanted was headlights replaced. The service writer told me not to, headlights are $1000 a piece! She suggested a buy a restoration kit myself. The first one I tried had failed. But the second one was much better. I bought both kits elsewhere, so its not like they were trying to upsell me.Will definitely return for service, even though is 20+ miles away.

Very courteous and prices are reasonable for a dealership.

These people are great!!! The service is above and beyond any other dealership I have been through.

Mark and Jack were amazing. Ive been a Honda customer for over 15 years and highly recommend Honda of Bay County.

Best service by service receptionist and mechanic ever!

Had a wait but very friendly and helpful in my time of need!!!

Great customer service, Great pricing

Love love love my experience there! James and Chris are AMAZING!!! ❤

Drove all the way across town for an appointment to fix a certain piece that was stated when the appointment was made only to wait for an hour and a half and then them tell me that they had to order the part. It was supposed to be 30 minutes worth of labor and we got no labor so far after being there for nearly 2 hours. My host attempted to be a little bit rude in his text messaging after I was there waiting for an hour but ultimately it wasnt his fault that the part wasnt there. Obviously a breakdown of communication somewhere though.

They are very short handed. We had great service from Patrick our service advisor but they are so shorthanded

Oil change, tire rotation and computer check took approximately 45 minutes.

Great

Oil change and service reasonable cost, family friendly waiting area.

Great service and knowledgeable staff. Very friendly

Michele was very courteous.

Absolutely the best

They expect you to keep the receipt for a battery to honor the warranty that should be listed on the battery!