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7-Eleven
690 S Nova Rd, Ormond Beach, FL 32174, United States
Appearance
7-Eleven
Comments
Am
Review №1

I got a dirty look and surly service - I think it was because I dared to come in to buy something when she wanted to go out to smoke. At least they were open, unlike their neighbors.

Ka
Review №2

I absolutely love this store and all the associates are awesome

sn
Review №3

I go to this location all the time and usually have a good experience, no problems at all. I just left this store embarrassed and angry, I came in to get a money order and when i handed the cashier the money for it she stepped to the side to count it then proceeded to put it in the safe only to tell me i was short about $60. Not only did this make me embarrassed at first it also made me very upset because I and another person counted that money to make sure I had what I thought I had. I feel that the cashier was very unprofessional to not count what I gave her in front of me and to only tell me I was short the amount I was short on after putting it away making it impossible to double count the amount this is suspicious activity. I am very unhappy with this experience and it makes me not want to come back here again if the employees are going to be unprofessional with handling money and give you an attitude when you suggest they should recount it. Ive read other reviews before writing this and it appears this isnt the first time something similar has happened. I hope this gets dealt with and no one else experiences this type of he said she said situation.

K
Review №4

The BEST 7-11 I have ever been to. Staff is so friendly. Very knowledgeable of their products and specials. Always willing to go above and beyond the the customers. These ladies deserve a raise and acknowledgement. And the store is always clean.

Sh
Review №5

Too high value for a small lunch, but gas is ok

Mo
Review №6

Nice employees and great service !!!

st
Review №7

Worst experience I have ever had at a convenience store ever!!!Just moved to Ormond Beach days ago from upstate New York and this being my first AND last 7-11 experience because I was screamed at and accused of shop lifting first by one female employee after proving I did no such thing as well as it being confirmed with theyre cctv while simultaneously being screamed at by the second female employee when it was my turn to be checked out at the register saying I was stepped out of line when in fact I did no such thing. I was belittled, embarrassed and treated horribly with no apologies after spending 50 dollars on random items that I needed as replacements for what I lost during my 1300 mile move. Not only would I never ever shop lift but I would never treat another human being the way I was treated by not one but two employees of 7-11 the way I was treated this evening. Not only was I very upset and embarrassed but the store full of other customers were upset at the actions of these employees.I will run out of gas, drive for miles if need be before I step forward in another 7-11 again.

Be
Review №8

I love this store. They are always nice to me. I shop for my favorite Fosters beer there and they go out of their way to get it for me if the cooler is empty. I have never had a problem with any employee there. I have been an every other day if not more customer since 2015. Thank you 7-Eleven cashiers, you are the best!

Fu
Review №9

Dont stop here!! I go in and spend 100s of dollars weekly. And I got met at the door and told to stay off their property but could not explain what I did. I only can think of 2 reasons. 1 because I did legitimately steal a plastic straw I told the cashier about or because some guy that was hitting on me bought me and my son hotdogs. That has been the only things that have been anything out of the ordinary.

De
Review №10

Google states you have Ezzy vape bars and a phone call states that you don’t.

Th
Review №11

I was just there 20 mins ago and customer service does not exist here. I have been coming to this sore since it was new. I have lived down the road my whole life. They ignored me and never said. Hello and whoever applied the other day with the cashiers mom guess what they are not hiring you because you have 2 other jobs. This kind of stuff should not be talked about over the counter. This staff is horrible.

Sp
Review №12

Good for a 7-11. Great customer service especially from the 2 employees usually working around noon M-F. After 6pm it’s a different story, usually you have 1 who you can tell from her face she doesn’t want to be there.

Ja
Review №13

Been there many times and had quick and friendly service every time. Last time went there was a year ago, asked this young overweight cashier lady if they had any bananas in stock, she completely ignored my question after I asked nicely a second time. A manager had to come out of her way to refill the bananas and apologized for her lazy employee. Hopefully she’s fired for horrible customer service after other customers lodged there complaints.

Ma
Review №14

Be careful at this 7-11 .I went in there and thought I was loading a PayPal card. Gave the clerk $180 + 7.95 fee to load PayPal. Ill skip details but my card never got loaded. Went back to store.The manager did nothing but call police. Then her and female Ormond Beach police officer Henderson proceeded to treat me like a criminal and had me trespassed off the property. Without my &187.95 ! While all this happened the cashier that waited on me stood in the background and wouldnt even look at me or say one word. 7-11 Nova & Hand

Ri
Review №15

Always a pleasure to shop

mi
Review №16

In and out in a flash!!

La
Review №17

One of the best 7-Elevens Ive been to. The best costumer service.

Sh
Review №18

People are very nasty there ...... Dont like blacks or anybody or who is not there color .no management team...no corporate office they do not use gloves while preparing food. She rubs the back of her neck and touches the counters then grabs buns and makes food with no gloves..... they dont look like the cleanest people . the girl with all the stuff all over her face is a very nasty very rude girl talks about the people that come into the store in a very sneaky/Negative way with the heavy set older womenThis store has been over priced and nasty since new management

Dj
Review №19

Staff are really nice. Store is usually busy.

Do
Review №20

Best customer service!

Ch
Review №21

Really good 7-Eleven.

Information
19 Photos
21 Comments
3.4 Rating
  • Address:690 S Nova Rd, Ormond Beach, FL 32174, United States
  • Site:https://7-eleven.com/locations/fl/ormond-beach/690-s-nova-road-32255
  • Phone:+1 386-615-3979
Categories
  • Convenience store
  • Gas station
Working hours
  • Monday:12AM–11PM
  • Tuesday:12AM–11PM
  • Wednesday:12AM–11PM
  • Thursday:12AM–11PM
  • Friday:12AM–11PM
  • Saturday:12AM–11PM
  • Sunday:12AM–11PM
Service options
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Prepared foods:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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