Brad, the Customer Care gentleman, was very nice and friendly. He took care of all of my questions and concerns. But when my car was returned to me, my seat memory was erased and my trunk wouldnt open. No one seemed to be able to tell me why. Brad had to research it to get the answers. It seems to me that information should be provided when the cars returned.

I have a 2020 BMW M2 Competition I bought through BMW Military Car Sales. I have an error displaying Passenger Restraint System error. My car only has 6,000 miles on it. BMW made the appointment for me to bring the car in today. They couldnt verify my VIN number to my car so they wouldnt service my car. It is not my fault they cant find my VIN number in their system. Thats BMW problems with their system and not mine. Im retired military and dont have to work anymore. I have nothing better to do than sit out on the side of the road with a huge sign that says DO NOT BRING YOUR BMW HERE.

The Service I received at BMW was outstanding, my service adviser Corey J. and service manager Ken provided their excellent feedback on my car. I was advised on only what service that was needed and nothing more.I appreciate the fact that there are still good service advisers and managers out there to make me feel like a valued customer; as I will continue to have my car service at Orland Park BMW.Thanks! again for providing great service

They have 10 people working the service department yet an oil change takes a hour & twenty minutes? That’s ridiculous. I’m spending $179 on one service that takes 30-40 minutes. I will never go back to this dealership. Service is terrible.

This was my third time having either repairs done or buying parts for my car.

Awesome service

Great customer service!

Great service & repair team

A Wide Variety of Vehicles.

Самый ужасный сервис который я когда либо встречал, менял масло у своего mini cuper paceman, заплатил 170$. В итоге не закрутили крышку масленного фильтра, масло текло ручьём из под фильтра после замены. Не РЕКОМЕНДУЮ …….