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CARSTAR Silver Hammer
4827 N 90th St, Omaha, NE 68134, United States
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CARSTAR Silver Hammer

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Ki
Review №1

CARSTAR did an excellent job fixing my van up after being hit. They worked with insurance, picked up my van, and had it ready to go before the original time frame. It looks better than it did before! When I had some concerns after getting it back, they looked at it and was able to alleviate any concerns I had. Im happy with the decision for them to fix my van and offered fair pricing (even if I didnt have to pay). I would highly recommend them.

Th
Review №2

They were recommended by the insurance company. They did the job on time and the car looks as good as new. They were helpful with arrangements for a rental car while mine was bring repaired. They returned the car detailed inside and out. I am more than pleased with the result.

Da
Review №3

I had a mishap while pulling into my garage. I thought that I was going to have to replace my whole door. I took it to CarStar to get an estimate on the damages. Low and behold, they were able to fix my issue for less than what I thought.Thank you CarStar!!!

To
Review №4

Extremely professional. My car was in an accident and they fixed in less than a week and also detailed the inside and out. (I’d been trying for months to get gum off my window and now it’s off thank you). They’re super friendly too. Definitely recommend!

Am
Review №5

Had a great experience with CarStar. I got into an accident and they helped me coordinate my rental. The repair of my car was very quick and communicative. When I left I noticed a light was on and promptly called them about it. They apologized and made it right. Now you might read that as a mistake - I just read that as human error happens. It’s what you do when you realize you missed something that matters. They communicated with my insurance company and fixed the issue. It’s easy to do a good job generally. But it’s much more challenging to have the humility to own and make mistakes right, even if they are exceedingly rare.I’m a big believer in it’s the people that make for a quality and thorough experience. I am a solidly assertive customer and I’m sure irritating to deal with sometimes. They were patient with me despite that, and I’m pleased with how my car looks and works.I would recommend them to anyone! Quick, communicative, quality work, and accountable.

Ka
Review №6

I was very pleased with the repairs on my Jeep following a claim with State Farm. We would recommend this business 100%, very professional, prompt and communicated with us every step of the way.

Ma
Review №7

Aaron was great to work with! Made sure things were completed on time and got me back on the road. Highly recommend these guys.

On
Review №8

Awesome place, and super friendly! Really helpful, and all around very happy with the service done to my Jeep!!!

Ch
Review №9

This is the third time Ive used CarStar Silver Hammer, and as before I received excellent service. I would highly recommend them. They do excellent work.

Ra
Review №10

So far so good. Quick service. The work they did on my vehicle, while minor, was excellent.

Kr
Review №11

I was able to get an estimate and repair appointment quickly. Friendly service and fair price.

No
Review №12

I was happy on the work done on my Nissan Titan truck after being involved in an accident. Job well done. Will recommend it. Thank you so much

Ju
Review №13

A quick and efficient check in. Repairs were done in 2 days. Checkout was smooth. A very good experience!

Da
Review №14

Great service, couldnt tell damage had taken place !

Si
Review №15

I would like to thank the guy that took his time to help me with my 99 caravan very nice and pleasant

La
Review №16

Good customer service, cost efficient, courteous, and they did a good job on my repairs

Jo
Review №17

Repairs done professionally and they provided a ride home and pick up when ready.

De
Review №18

I needed my front area repaired and they did a great job!!

Ji
Review №19

Went well. Got me right in and they called and got rental service to pick me up to get rental car. A week later returned rental car at Carstar picked up my car keys and was out the door in a flash. Pretty painless overall. Would recommend.

Ge
Review №20

Didnt screw around, knew what needed to be done, and did it.

K.
Review №21

Did a thorough job, didnt rush me in and out! Great service, good communication, and very professional!

Su
Review №22

They did great work and even vacuumed the entire car not just the front! It hasnt looked this good in a year.

Li
Review №23

Good body work. I like that their work is guaranteed.

Ch
Review №24

They did a great job!

Je
Review №25

Took my truck in for repairs after an accident. They did amazing and my truck looks brand new! They noticed my window was not working and immediately worked me out a quote for it too. They are fast, friendly, and the cost for my window repair was 1/2 of what everyone else wanted. I will definitely be back for any future repairs. Amazing service!

Ia
Review №26

Friendly, done quickly, car looks like new. Excellent workmanship.

Xu
Review №27

Great service and was scary fast. Had my car in for about week when the last shop took about 2.5. I came in dropped it off and they took care of it. Thanks again!

Ke
Review №28

Blown AWAY by the professionalism at this Body Shop. Ive been in customer service with the Auto industry since 2003 and these guys checked ALL the boxes! They were welcoming, kept me informed during the process, delivered on the promise date, explained the work done, AND cleaned my car INSIDE & OUT!! Having an accident sucks and I hope it dont happen again, but if it does I know where Ill be returning to. Im also recommending them to anyone I know....AWESOME JOB GUYS!

Lu
Review №29

Ive taken my car here multiple times. The staff is friendly, their prices are fair, and most importantly theyve always done high quality like new work for me.

Et
Review №30

After an accident, progressive scheduled a time for me to drop my vehicle off to get work done. They did all of the work within 8 days! Once I got back into my car, I realized they fully cleaned and wiped down even the inside of the car. Progressive advised me to double checked all of the damage from the accident and it was all completely repaired. The work was immaculate!

La
Review №31

This shop is absolutely amazing. Great service, great communication and a great job with my vehicle. Everything was completed faster than I was told. I had an issue/special circumstance involved with my repair, they went to bat for me. I felt like they had my best interest at heart and really cared about the outcome for me. They went above and beyond to make sure they took took care of me and my car. I will always return to this shop for any future repair needs!

Bi
Review №32

I was not at CarStar Hammer. You got it wrong!

Mi
Review №33

The gal working at the front desk was real nice and knows what she is talking about

Al
Review №34

Greg and the entire team at CARSTAR Sliver Hammer are amazing. There is no other auto body shop I would have work on by vehicle. The team at CARSTAR dont just repair your vehicle they rejuvenate your vehicle to a like new state. Customer service is great and attentive to the smallest detail. Yes I really like this facility.

Ti
Review №35

They did a great job with my vehicle and had great customer service.

Re
Review №36

Carstar does great work on auto repair. We unfortunately had to have 3 different vehicles repaired here over the years, do to accidents. And each time they did great work. Very nice staff.

Tr
Review №37

Good Service and customer service

Jo
Review №38

My experience with CARSTAR was excellent, Thank you! You can depend ongood service here.

Ji
Review №39

I had a few screws missing on a part underneath my 2016 ford escape. Couldve been a little cost. However the manager came out got my keys, put the screws in for free! Super nice

Re
Review №40

Friendly and easy to work with.

Ta
Review №41

Fast customer service, courteous-even detailed the inside of car; which was completely unexpected! They always kept me well informed on the status of my car and was excellent in serving as a liaison between me and the car rental place. Superb work!

ra
Review №42

These guys didn’t have a lot of reviews and the little they reviews weren’t bad and close to my location. I wish more people would write reviews. There are better auto body shops, I’d go elsewhere.

Ly
Review №43

The entire service was fast and efficient. My car came back looking brand new, with the interior cleaned and vaccumed and they even put air in my tires, which was badly needed. The staff was amazing and all in all exceeded expectations

Sc
Review №44

Walked in to ask for an estimate and when asked if it was going through insurance or not I said it was self paid, they turned me away and said they werent interested in taking on my repair and wouldnt even do an estimate. Said they would only look at what i had if it where an insurance claim. Ive worked as a technician for several years, so I am surprised that they turned away business, and it looks like insurance money suckers getting every penny they can from insurance companies. This is a sad way to run a business, at least suggest another location.

do
Review №45

I was in Omaha on Business, Needed a body shop.I stopped by CarStar, and was greeted by a very friendly and professional staff.They explained all parts of the repair procedure, and I couldnt have come away any happier.I will always recommend this body shop and CarStar.THANKS!

Sa
Review №46

Fast, quality bodywork. Excellent paint match too. Will definitely use them again if needed.

Me
Review №47

My Carstar experience was stellar. Estimates were right on, repairs were completed early and all of the rental car and insurance dealings were taken care of for me - all I had to do was show up. The staff was excellent to work with and my car looks brand new. I wont hesitate to go back - thank you to the whole crew at Silver Hammer!

Ca
Review №48

Great work & great customer service. I have brought two vehicles here and theyve done an awesome job on both.

Ja
Review №49

I had the most amazing experience with carstar. I was able to work with Tammy and Aaron and they were so nice and informative. Everything was done perfectly. I was on a time crunch and Aaron was able to get my car back to me. I was so thrilled with my experience! Thank you carstar!!!

Re
Review №50

I have always been very please with the service at Carstar. Terri at front desk did such a great job on getting everything set up and made sure I knew that to call her with anything while our car was getting repaired. I cant think of the gentlemen name, but he has a beard and on day we dropped our car, the rental car didnt show. This gentleman call enterprise for us and got a car to us in 10 to 15 minutes. It is just pleasant to see how much this location 90th street, Omaha Ne cares about their customer. I have had cars repaired previously and always so pleased. I am typing this on my phone so I apologize for any errors or nonsense auto correct, but hopefully some recognition or plaque can be given. They truly deserve it.

Qu
Review №51

CarStar has repaired my vehicle twice, both times, they have been very professional and great customer service . They update you on when your car will be done and give you any feedback if needed. What I also love about them, is that after a couple weeks of getting my car back. They made sure to call me, to see how everything was going with my car.. Thank you so much CarStar, you guys are awesome..

As
Review №52

Great staff. Great service. Amazing repair on my new car!

ch
Review №53

DO NOT bring your vehicle here. I can’t speak for all the surrounding Carstars but these guys at the 90th st location are crooks! I brought my car here after accident through State Farm. when i went back for my vehicle it was not how i had left it there. I checked the engine and somehow there were engine harness clips disconnected and sensors broken off. I went back to talk to them so they could make it right and their manager Greg Luddington immediately got defensive, Aaron wasn’t much better. Even after having video and picture proving they messed with the engine they just kept denying. They were pushy and rude from the first day, except for the receptionist lady. Now i have to pay the dealership to checked the engine. They are a preferred auto body which is why we came here but I do not recommend bringing your vehicle here.

Ar
Review №54

Requires an appointment to do a preliminary estimate. all the other places Ive been to did it on the spot. Not going back.

ne
Review №55

Car looks great, very friendly and helpful staff

Ja
Review №56

I like how everyone was so helpful!!!

Gi
Review №57

Avoid

Information
13 Photos
57 Comments
4.4 Rating
  • Address:4827 N 90th St, Omaha, NE 68134, United States
  • Site:https://carstar.com/locations/ne/omaha-15015/
  • Phone:+1 402-571-5348
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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