user
Ace Auto Air & Auto Care
2120 S Pine Ave, Ocala, FL 34471, United States
Appearance
Ace Auto Air & Auto Care
Comments
Me
Review β„–1

JIM IS BY FAR THE BEST HE GOES ABOVE AND BEYOND FOR ALL HIS CUSTOMERS AND IS EXTREMELY KNOWLEDGEABLE IN ALL AREAS WHEN IT COMES TO VEHICLES, AND THE CUSTOMER SERVICE AND SUPPORT THERE IS JUST BEYOND AMAZING. THANK YOU JIM FOR ALWAYS BEING THE BEST ALWAYS IN THE BUSINESS πŸ˜ŽπŸ‘β­β­β­β­β­β­β­β­β­β­

Da
Review β„–2

Always, prompt and professional. They had my truck fixed in thirty minutes. Thanks guys.

Mi
Review β„–3

Polite Family Courtesy And he is a veteran who helps other veterans Add courtesy

Mi
Review β„–4

Very onnest people Very nice thank you so much

To
Review β„–5

Very nice and friendly and willing to help you

DE
Review β„–6

Took awhile to get fixed but AC blowing cold and doing well.

Cl
Review β„–7

Helped dropped a friend car off for repairs! Was done before end of business day

MD
Review β„–8

Just got my SUV back for the second time from this absolutely lowest-tier auto shop in my 49 years. I trusted Jim because over the years he did small repairs performed and he seemed like a nice guy. I gave him very detailed instructions about what parts I wanted replaced, because Ive done this repair before in my driveway. He said 4 hours labor, maybe more, OK. 1 week later, Im driving home from his shop after paying $1200 (+his 5% surcharge for using a card) (?) POW! Had to pay $170 tow fee back to his shop. Week two, he took it upon himself to have a complete new driveshaft fabricated without even calling me first for approval. $550 surprise pick-up charge. I couldnt believe he didnt approve it with me first? The drive shaft had nothing to do with my instructed repair. And I have a new one in my garage.So we went from a $500 estimate to over $1600.00 paid. Second very nervous drive home last night? The rear seal came out along with all of the fluid. I feel absolutely violated, and I am taking action. Be very careful of this man. Just watch when you talk with him about your car problem, he does ALL the talking, takes no notes, and he is NOT a mechanic. Just a business owner who lies straight to your face..Jim, you are a shyster and a stain in Ocala.

Ja
Review β„–9

Great people and Great service, 10/10Definitely coming back.

Lu
Review β„–10

I was a customer of Ace many years ago. I owned a construction business; ALL of my 15 plus vehicles, for years, I took there for everything mechanical you could think of. They were a bit expensive but worth it, I thought. Until I paid to have my Firebird repaired. They lost their copy of the receipt, so the owner said I never paid for the repairs. I was in the middle of a big move north & he had one of my trucks they still had in their shop waiting for me to pick up. All said & done, he paid me $2000 for a $12,000 truck. Ive now found my copy of the receipt where it says paid in full by the owner Jay! He made very bad remarks to my son about me. After $100,000s in business I did with this man he treated me like trash. I WOULD NOT do business with them because of this! Jay is a viscous man with absolutely no scruples. I thought I knew him well; I considered him my best friend! Goes to show you...wolves come in all forms!

Ja
Review β„–11

Air Conditioning stopped blowing cold. Arranged to bring to Ace at 1 PM for it to be diagnosed. They discovered the problem, corrected it (after my phone OK) & I picked up at 4:30 PM the same day. Price was very reasonable! Great service!!!

To
Review β„–12

Nice ppl to deal with fair prices. And honest

Information
2 Photos
12 Comments
3.4 Rating
  • Address:2120 S Pine Ave, Ocala, FL 34471, United States
  • Phone:+1 352-732-2511
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations