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LUSH
2175 Broadway, New York, NY 10024, United States
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LUSH
Comments
Di
Review №1

This store was amazing. The staff were very friendly and helpful. I told them what I wanted and they knew exactly what to get me. Even threw in a couple samples for the road. Definitely recommend this store for an amazing lush experience.

Ma
Review №2

High quality products with eco-conscious packaging. I have interacted with three different staff at this location and all were knowledgeable, friendly and accommodating. Appreciate their continued retail presence in the neighborhood - it’s what made me a customer!

To
Review №3

Great experience as usual. Was able to pick up everything that I needed helpful staff.

mo
Review №4

Quick and efficient, I made an order for pick up and things went smoothly.Was in and out (was short on time so I couldnt check all of the new items)

To
Review №5

The staff were incredibly friendly and helpful! It was my first time actually shopping at one of their physical stores vs. shopping on their website, and they made me feel so welcome and educated me about their different products and the general philosophy of their store. Great experience and great products.

Em
Review №6

So great! I love all the products. The staff was super amazing!

E.
Review №7

Popped by this location to pick up my regular products, and they just started to let shoppers inside. The staff was so friendly and picked up my day 100% - theyre knowledgeable, helpful, and made great recommendations. Now Im just as excited for my samples as I am for my usual products.

Ke
Review №8

I love lush every time I go in there its like being welcome home

Ke
Review №9

Service was amazing. Lotions are very unique and nice. Got some tasters for my teachers. Especially with all this hand washing via covid. And I initially went for henna and now I will only buy from this business. Wanted to cover my gray without chemicals. And I have sista locs it did a very nice job. Stayed for 4 hours without a cap over my head

Ky
Review №10

Outside of the good products. The people who work at the locations are amazing.

Br
Review №11

Really love Lush and this is a nice location. They have a great assortment of packae gree products and I recently learned that you can bring the black pots back to the store when youre done and they will recycle them. When you bring 5, you get a free face mask. Pretty cool incentive to recycle and their products are amazing.

Du
Review №12

Great experience with online order and pickup, all following standard covid regulations. Thanks Lush team!

Li
Review №13

The staff are very nice and helpful. I get all my skincare products from here. Their face masks smell and work amazing. The Cup O Coffee is my favorite.

ai
Review №14

The staff were helpfully and very friendly

Ma
Review №15

Always helpful and lots of variety.

Ph
Review №16

Great staff and amazing products

Ji
Review №17

In store personnel are very pushy, will not leave you alone to shop

Ch
Review №18

I had such a great experience with the folks at this location! I live in Oregon and needed a gift for my brother-in-law in NYC. I was able to order a great gift basket online and have it ready for pickup in store. I spoke with Cate, one of the employees, to make sure that everything was all in order and she could not have been more amazing. She helped to personalize the gift and even included a bunch of awesome samples. Highly recommend them for the amazing customer service, and, my brother-in-law was super happy with the gift!

Pe
Review №19

Staff a great a lovely experience everytime.

Ri
Review №20

I am a big lush shopper and this was my first bad experience at any lush. I love going into lush and testing out the products and I always leave the store with tons of new products. I walked into the store and the associates were sitting and chatting and when I asked for a demo of something the associate just explained to me how to use it and went back to what she was doing. Then when I asked another associate for a product he told me it was out of stock. He did not offer to order it or show me any other products like it. I love lush and will continue to shop at lush just not at this location.

Vi
Review №21

I have been using lush since few months and I should say, their shampoo, Hair conditioner also face products are very nice. I am still trying new products of them. My hair is getting stronger and better since I am using their Argan oil shampoo bar.staff is very helpful especially Anna helped me well. I would highly recommend lush to anyone. Thank you.

Ja
Review №22

Wonderful place to shop. Lush has the freshest cosmetics & personally this store & the store representatives were really friendly. Erin was so lovely and explained each and everything in detailed. The fresh face masks in the display was super cool.

Ha
Review №23

Wonderful products. Great hand washing sink to test products. Terrific staff. Been using Lush products for a ling time. Great product ethics, innovative packaging and luxurious feel.

Br
Review №24

My daughter had her birthday party at Lush UWS yesterday. After some demonstrations, a tour of the store and some activities, the girls got to make a bath bomb of the birthday girls choice. After, they had facials and got to see all of the products before shopping for their extraordinary gift bags included in the party price. They were made to feel like it was their own beauty playground. There were 7 girls for an 8th birthday. Ive never seen a group of kids have so much fun. The staff there is so warm, welcoming and helpful. We do big parties every year and this was definitely one of the very best. I would suggest it to anyone. It is also very well priced for a two hour party!

Am
Review №25

Ahhhhh what can I say about how much I *love* Lush!! And this store is well kept with very helpful employees! I come to this location every time I visit the area. Keep up the great work!!

Ev
Review №26

This is an extraordinary place to shop for handmade cosmetics. Products are made from fresh Organic fruit and vegetables. Nothing is tested on animals and they use little or no preservatives or packaging. They always indicate when the product was made and it is made fresh by hand. Staff is very friendly and will go above and beyond the call of duty to help. Here you will find great and unusual gifts. Drop by for some bath bombs, luxury bath oils, shower scrubs and gels, soaps, body lotions, makeup, perfume, or hair products. There is a creative informal atmosphere at Lush so get ready to enjoy yourself when you shop here. If you want to get that original gift and have fun while you shop - visit this store! It is amazing!

El
Review №27

Had Evan help me picking out a gift for a friend! 10/10 super friendly and made my day so much better!! Great products, amazing staff!

Ch
Review №28

Amazing staff, this is the only place Ill buy my soaps! I forgot his name, but he was very inviting, and gave the best hand/arm massage and asked about my dove tattoo. Next time I come in, I will definitely buy a lot!

Mi
Review №29

I love the UWS neighborhood LUSH store! Everyone there is very helpful and enthusiastic about the product. This store moved a few blocks from the original location and since Ive discovered the new store, Ive been there several times.

Ja
Review №30

Very wonderful conversation with Bruno, a knowledgeable and very friendly employee! Only upsetting thing is that I asked staff for vegan lip balms and they showed me items with honey in it, which definitely isn’t vegan.

Sh
Review №31

Always a great experience. The staff is kind and helpful. The products have replaced a lot of things in my home.

Me
Review №32

Excellent Lush store with very pleasant staff.

Je
Review №33

The staff here are so kind and helpful! they have a great stock of items!

El
Review №34

Great selection for pre made Gifts!

An
Review №35

The staff (Hannah) was very nice and caring to my needs. I will definitely come back.

Jo
Review №36

The staff are very welcoming and helpful. I had the pleasure of being assisted by Dina she was very informative.

Ma
Review №37

Best natural skin care products!!!

M4
Review №38

Staff is very friendly and knowledgeable.

ni
Review №39

Great products organic products is always a plus😍😍😍😍👍👍👍👍💖💞💚💜💙💛💝💝😊⭐⭐⭐⭐⭐

Pe
Review №40

Nice store and friendly employees. Will shop there again.

Gi
Review №41

Great service and tips from Emma.

Il
Review №42

Ever since I got engaged Ive gone to every Lush in the city. This isnt to say I know anything about it.

da
Review №43

Awesome service and products, totally cruelty free

As
Review №44

Great. Fun welcoming staff, fantastic products.

Ya
Review №45

Quick visit. They seemed pretty chill

Ni
Review №46

Great products great place.

Ca
Review №47

My favorite place for bath bombs!

Ka
Review №48

Pushy sales people. Great product.

La
Review №49

Love this LUSH store

Wh
Review №50

Love this new location!

Es
Review №51

Good

Ar
Review №52

Fine

Information
50 Photos
52 Comments
4.6 Rating
  • Address:2175 Broadway, New York, NY 10024, United States
  • Site:https://lushusa.com/?utm_source=google&utm_medium=gmb&utm_campaign=656
  • Phone:+1 212-799-0235
Categories
  • Cosmetics store
  • Beauty supply store
  • Gift basket store
  • Gift shop
  • Perfume store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:Closed
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • NFC mobile payments:Yes
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