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Trinity Hearing & Balance Center
8605 Easthaven Ct STE 101, New Port Richey, FL 34655, United States
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Trinity Hearing & Balance Center
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Na
Review №1

I have worn hearing aids for over 20 years and have never been as pleased as I am now. Always had over the ear types but this time I went for the all in the ear type and am more than pleased. As far as my choosing Trinity Hearing and Balance Center I am very happy I did. They were all very nice and easy to talk to, answering all my questions. I will going back to see them in a short time to have them check things out as requested but I am sure I will have nothing but praise. I have found my forever after place for hearing assistance. In the past I have suffered from vertigo and I know that if it ever comes back to me again, I will be headed for Trinity Hearing & Balance Center. So happy to have found your place of business!!!

Sh
Review №2

Great visit with Dr. Hansen. She did a hearing test after checking my hearing. Provided excellent advice concerning my hearing. I highly recommend her.

Bo
Review №3

Excellent customer service. Appointment started on time. Comfortable setting. Most importantly, physician explained each section of testing before adminstering test! Thank you!

Mi
Review №4

Super nice staff.I visit with the doctor felt very personal did not feel rushed. Went in with the dizziness, ran a few test and the vertigo gone.

Eu
Review №5

The people at Trinity Hearing and Balance Center listen too what I wanted in hearing aids and provided what I needed in my budget .The hearing aids are easy to wear I enjoy wearing them everyday .I highly recommend them for their professionalism and their willingness to listen to me their patient.

Li
Review №6

I was very pleased with the levels of professionalism, courtesy and assistance. I would definitely recommend Trinity Hearing and Balance to anyone looking for hearing services.

La
Review №7

Thank you ENT, for taking care of my husband. Having his hearing back has given him Life back. For all these years missing conversations or hearing the blinkers from a turn signal in the car. And for saving me from yelling or repeating. I don’t have to hear what! It’s a whole new world for him. Thank you again🎼🎯

Si
Review №8

My husband Warren went to see Dr Hansen and it was a pleasure from start to finish. Meghan checked our insurance benefits before we ordered the hearing aids for my husband so there was no surprise on how much out of pocket we had to pay. Dr Hansen and staff are very professional, knowledgeable courteous. We highly recommend Trinity Hearing & Balance

su
Review №9

Excellent care for my MIL, age 91. They were wonderful. The hearing aids came in earlier than promised. Cost was as promised. Very much would recommend to anyone.

La
Review №10

The staff is amazing and they take their time to share their knowledge. Dr. Nikki Goldowski walked me through every test; held conversations as we went to help facilitate the test, but actually retained my answers. It was like I was chatting with an old friend. Thank you for the confort.

de
Review №11

Thoughtful, listened to me re use of aids and past experiences, responsive

Ri
Review №12

I was very well taken care of from the intake person to the technician who did my test and finally the dr who showed me the ropes on the hearing aid.

Ch
Review №13

I recently visited Dr. Nikki at Trinity Hearing and Balance to find out why I was having so much trouble with Dizziness. She gave me a complete barrage of tests to determine that my problem could be fixed. On the second visit she was able to correct the problem. I would tell anyone having problems with hearing and balance to visit them for help.

St
Review №14

The visit and procedure was professional and thorough, I would definitely recommend this facility for anyone needing their help. However, the office did not check my insurance and I had to pay in full during my visit only to find out my insurance did cover the visit. We had to remind them to credit my CC for the amount insurance paid - keep an eye on that part. If not for this I would give them 5 stars

Ma
Review №15

Great staff and attention to detail and making the exam relaxing and informative.

Da
Review №16

Had hearing problem with left ear, they diagnosed problem and took care of it right in the office...Super professional and super nice as well...Would highly recommend them to everyone...great experience..

Je
Review №17

For years I was afraid of getting hearing aids because I knew many people who were dissatisfied with them and didnt wear them. I realized I needed them because I couldnt hear people in a crowded room and also couldnt hear what people were saying in a movie or other entertainment center.My doctor recommended Trinity Hearing and Balance Center and I also would highly recommend them. I did opt for the best hearing aids and I would do it again in a heartbeat. As my doctor said, all hearing aids are the same but it is the chip or electronic part that they install in the aid that makes the difference. I love adjusting them through my iPhone.Again, I would highly recommend going here. Thank you.

Ca
Review №18

Very professional. Also my hearing aids helped my issue alot. I would highly recommend this practice.

Jo
Review №19

Great staff and Dr. Hanson so knowledgable and caring. Would recommend this office to anyone looking for hearing aids.

ri
Review №20

If you have a problem with impaired hearing, the place to go is Trinity Hearing and Balance. Dr Hansen diagnosed my hearing problem and recommended a state of art hearing aid that solved my hearing problem. Thank you Dr Hansen.

Jo
Review №21

This morning my hearing aid tube broke off from the mold that goes into my ear. I looked online and found this place. I was very pleased with the service I received....The Doctor was able to repair it quickly. I was very thankful. I am lost with out being able to hear. Thank you. Pamela

Ni
Review №22

Great experience! My hearing is now better than it has been in years! I’ve been to other popular places and they only know about “their hearing aid”. At Trinity Hearing & Balance they know how the ear works and how to get you the most optimal outcome!Thank you!

Li
Review №23

A wonderful facility with caring staff. Christine called my insurance to ensure they were in-network when I was unable to locate on our provider directory even after I cancelled the appointment. If it was not for Christine I would have passed up this opportunity to get checked out. Dr. Hansen was amazingly thorough and intuitive.

Do
Review №24

I love this place. Having never experienced Vertigo before - I was very upset that I couldn’t control my own body. The doctor was fabulous through the preliminary work up, explaining each test. When I came for the treatment, every aspect of the procedure was fully explained. I love the place, the doctor and the staff. I only had one treatment but most need two, if I ever have additional issues, I just make an appointment. Don’t continue to experience vertigo when it is so easy to see this great doctor.

St
Review №25

I had developed severe balance and vertigo issues that would not clear up after 3 weeks. I was referred to this office by my primary dr so i made an appointment. Within a week i was seen by both doctors and run through a battery of tests to locate the problem. I was given a second appointment about 3 days later to fix my inner ear blockage. After my first appointment I walked out the door without wobbling. The problem was fixed and no repeat appointments were necessary even after 6 months.

Wi
Review №26

Second time in 6 years that they have corrected my balance. The procedure is very straight forward and if one follows their directions for after treatment procedures, quite successful.

To
Review №27

Trinity Hearing & Balance corrected my issue with Vertigo. They are very friendly and professional. I highly recommend this office.

El
Review №28

The doctor and staff here are excellent. They have always been very caring and supportive with my husband and his balance issues. I would totally recommend this facility to anyone with balance issues.

Su
Review №29

Office visits with Dr Hansen and staff are always a pleasure. They keep their excellent products operating like new with excellent service after the sale. - Paul Mabus

La
Review №30

Very clean, professional, and quick to have the testing done and receive the results.

JE
Review №31

Very friendly and easy to work with. The entire staff welcomed me every time I came in with smiles on their face. They made me feel like family.

Kr
Review №32

Dr. Hansen and her team at Trinity Hearing & Balance are professional, patient and caring. From the very first call I felt like they cared about me and my father in law, who I was calling for. Dr. Hansen was very thorough and did everything she could to help us. She spent a lot of time to make sure all of our questions were answered. We will definitely be back. Highly recommend!

Gl
Review №33

I enjoyed my visit with the Dr. She was very nice and listened to what I had to say . And she answered questions and concerns I may have had

Ch
Review №34

So happy that I found the Trinity Hearing & Balance Center! They are very understanding of my hearing needs and always able to get me in when I have a hearing emergency!

Jo
Review №35

Dr Hansen and Dr. Goldowski are very competent audiologists. I have been coming to this office since 2007 and would not go anywhere else. I love their bedside manner. It is so easy to talk to them and be assured I am getting the best care. I suffer from vertigo as well and have had Dr. Kelly put the crystals back in place. I recommend this practice to anyone looking for good doctors.

an
Review №36

Very knowledgeable. Both audiologists take plenty of time to answer questions. They service you hearing aids as part of original cost. I highly recommend them

To
Review №37

This group should be used as an example of best practices for this type of work. They are personable, knowledgeable, thorough and primarily interested in the well-being of the patient. They have never failed to answer my questions, deal with my equipment and provide accurate advice and proper care to maximize my hearing ability. Without reservation, I strongly recommend them to those seeking hearing care and assistance.

Su
Review №38

If you suffer from Vertigo, this is the place to go for relief. They are only one of 13 offices in the country that have a chair that they sit you in and turn you to different positions -- almost like a ride at Disney World -- but it works!! No more vertigo. Nikki, the audiologist is terrific -- thorough and professional and always keeps you informed of what she is doing throughout the treatment, which is very comforting. Their Receptionist is friendly and professional -- Im so glad I found them!

Di
Review №39

I have had a great experience with Trinity Hearing & Balance. I was hesitant to get hearing aids after a previous experience with another company, however, am glad I gave them the chance. This entire experience has been different from my last one and has been professional and gentle from my first visit. My audiologist is very supportive and has been great to work with. Thank you

Ma
Review №40

The doctors and staff are very knowledgeable and extremely helpful. By far the best hearing place that I have been to.

Th
Review №41

Very professional and kind. was suffering from severe vertigo and was sure to falll when getting up at night. Trinity Hearing and balance cured my vertigo and now I am safe. Thank you so much Dr. Nikki

Sh
Review №42

Dr Hansen is very thorough and professional. Best hearing exam ever. Showed me a chart of my results and assured me my hearing was in the normal range. She was NOT bent on selling me hearing aids like other hearing centers are. She even suggested if I wanted further assurance I could see an ENT. She isnt even on my health plan but I guarantee Ill go back to her in the future if I need to.

Ma
Review №43

I have been a patient of Dr. Hansen for twelve years. She has taken excellent care of my hearing requirements, always ready to present the best solutions for my hearing issues. Most recently she and Dr. Goldowski resolved my vertigo problems.

Ti
Review №44

The experience was the best. Nikki took great care of me and solved my vertigo issues using the Eppley Omniax chair. It required multiple visits. I improved each time. I highly recommend Trinity!!!!!

Sm
Review №45

I would highly recommend Dr. Hansen and her entire staff. She goes above and beyond for all her clients. The entire staff is so friendly and you know you are getting the best care. Lucy, the adorable Yorkie is an added plus to the office.

Ma
Review №46

The staff is very professional and knowledgable. I received the most comprehensive examination that I have ever received. Since I have worn hearing aids for years, this is very important to me. They fitted me with new hearing aids that have increased my hearing ability and improved my social experiences.

Vi
Review №47

After struggling with Benign paroxysmal positional vertigo (BPPV) for over a week using medications and sleeping upright, I sought out a different method. I read about this office and called. Everyone was so friendly and helpful. My 1st visit gave me incredible results. The dizziness was gone and has stayed gone for almost 2 years now. I am so thankful. Medications used to treat this make me tired and fuzzy headed and then you have to keep taking them. I highly recommend this treatment and this office. Dr. Hansen is wonderful.

Li
Review №48

I love this place! So much so that I drive from St. Pete! Everyone is so friendly and helpful. You can tell that Dr. Hansen really enjoys her job! Thank you for all you do!

Da
Review №49

Excellent from start to finish. Very professional and kind service. Good explanation of my needs at this time. I highly recommend this group.

Do
Review №50

Truly a great experience, very helpful and professional. I wish my MD was as good. The end result are really very wonderful to my hearing loss.Ancient Mariner

Lo
Review №51

Helped my mom with her balance issues. Doc is great. Easy to get an appointment. Definitely recommend.

Pa
Review №52

I have a been a patient of Trinity Hearing and Balance for a number of years. Dr. Hansen and her entire staff are wonderful. You are greeted at the front desk with someone professional and knowledgable and always eager to help you when you need it. Dr. Hansen is not only knowledgable but cares about every patient. She will assist you in finding the best answer for your hearing or balance needs. She never hesitates to go the extra mile for you and will find the answer to any question. I have never once felt I was imposing or asking a stupid question. She has been available every time I have needed help. She offers a wide variety of hearing aids including the new bluetooth models. I have not been a patient of her partner but a friend of mine took her brother to her and had nothing but great things to say. I know they tell you that you are supposed to balance these reviews but I honestly cannot think of anything negative I could say about this practice. I have been a pediatric nurse practitioner for over 40 years and have worked with many wonderful professionals and I would definitely rate Dr Hansen and Trinity Hearing and Balance Center five stars.

Ed
Review №53

The service is excellent and thats why I come here. I find if I have any problems they fix it right away with my hearing aids. The office and staff are also excellent and they are willing to help seniors.

Th
Review №54

I was using another audiologist for my first year with my hearing aids. I had a terrible time with them thinking that I was supposed to accept substandard hearing. I went to Trinity Hearing and Balance and within one visit I couldnt believe the difference. Amazing!

Tr
Review №55

I suffered from Vertigo for 4 months after a fall until I found Trinity Hearing & Balance. They are miracle workers. After 2 sessions my vertigo was resolved!Tammy Traina

Ma
Review №56

Incredibly uninformed and rude! I went to great trouble to look for the right audiologist and, based on reviews, I chose this office. I am in the process of transitioning to COBRA coverage and informed them of this at booking. The day before my appointment was my birthday and I went out with my daughter for the day. Christine called my landline repeatedly and said they were canceling my appointment because my BCBS coverage was not showing active. I came home to those calls and immediately called the office and left a voicemail, then e-mailed Christine (the contact) as backup. She called me early the next morning and said she had canceled the appointment because they did not hear from me and needed the appointment for someone else. I was in disbelief! I had already advised them at appointment time of my COBRA coverage that was confirmed to be backdated to date of layoff from my 13+ year job just 3 weeks prior, which would kick in soon, and they had the nerve to give my appointment away because they needed it and did not give me the chance to respond...are you kidding me. How completely unprofessional (and I believe medically illegal) is that. They were basically denying me medical care. She then said she had never, in her 8 years, had a situation like this (my guess is she has never dealt with COBRA and that is really telling for someone who says she has been in this for 8 years). I then said, well, you have now, and that even when she does see that this is cleared up (since I had the letters in my hand that proved coverage and advised her by e-mail of this the night before), that I would not want to see Dr. Kelly Hansen at this point anyway after this sort of unprofessional treatment. She said fine and hung up. She then had the nerve to call me back a few hours later and left a message stating that if I could prove I had coverage, then Dr. Kelly Hansen would see me. Really???!! So what happened to the person you needed to fill my appointment for in a few hours? Needless to say I did not return the call or go in. Absolutely no excuse for this treatment! Completely unprofessional! And by the way, my BCBS is now showing active AND retroactive coverage.

Ma
Review №57

Both the Doctors at this Practice are very knowledgeable kind and caring. I went to have my Vertigo problem which I have suffered with for about 10 weeks sorted out....and after their treatments my dizzy spells are history.Super Doctors...

Je
Review №58

Wonderful staff!!! My son has hearing loss and they gave him back his hearing and always give him such individual attention and care!

an
Review №59

My wife had been getting vertigo (DIZZINESS) badly and could not move her head out of a fixed position without the room spinning around. We felt in crisis and felt helpless as not being familiar with dizziness we feared some drastic illness, so I immediately started researching the internet for dizziness, and was surprised to find that her symptoms and problem were related to Benign paroxysmal positional vertigo (BPPV) and seemed to be more common and related to balance and hearing. We also discovered thru research that there were physical treatments that could be preformed by therapists who could physically manipulate and equalize the balance fluids in the ear canal, something called the EPLEY maneuver. I then googled this and found that TRINITY Hearing Center possessed one of only a few of the State of the Art EPLEY computerized Robotic machines to correct my wifes problems. So I called and left a message, Trinity called me back right away and got her an Appt. the next day. Of course I was skeptical a bit and also it was a 2 hour drive from my place. but we felt desperate so we showed up and I must say I was blown away with the technology Trinity had invested in. The doctor strapped my wife into the Epley ROBOTIC chair and systematically while veiwing a monitor positioned her electronically into different positions, some fully upside down. after about 10 different positions and 20 minutes my wifes dizziness subsided as also proven by the Eye monitoring apparatus she was wearing. Well to come to a close, my wife has not felt dizzy at all and it has been a little over a week now. we smell success and although time shall tell, she is now free to live her life! thanks Trinity as we feel it was God who directed us to you, as we didnt have any time to waste, we have now talked to several people including friends who had this same condition of out of balance and room spinning around who saw therapists for physical manipulations not with the Epley machine who took several visits and about 3 months and much $$$ before their symptoms subsided.

Da
Review №60

Very professional and good knowledge of the product line!Thank you!

Sa
Review №61

Very pleasant employees. Unfortunately, my problem returned no fault of trinity

Ja
Review №62

The Doctors at Trinity hearing and Balance were exceptional!!!!. They took the time to address my problem and worked with me to resolve it very quickly.

Cy
Review №63

So glad I went i dont have vertigo any more!

Vi
Review №64

They are very professional and efficient.

Bi
Review №65

Everyone is very helpful and professional...they really care about me

Ba
Review №66

Very professional and participating in the latest technology.

Sh
Review №67

Thorough...Very Thorough...

Le
Review №68

Very efficient and thorough!

Ca
Review №69

True to form, once again i was treated as one of the family.

Ji
Review №70

The BEST!

Information
31 Photos
70 Comments
4.9 Rating
  • Address:8605 Easthaven Ct STE 101, New Port Richey, FL 34655, United States
  • Site:http://trinityhearingandbalance.com/
  • Phone:+1 727-372-1130
Categories
  • Audiologist
  • Hearing aid repair service
  • Hearing aid store
Working hours
  • Monday:8AM–4PM
  • Tuesday:8AM–4PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–4PM
  • Sunday:8AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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