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CVS
800 Canal St, New Orleans, LA 70112, United States
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CVS
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Co
Review №1

I recently moved to New Orleans and was pleasantly surprised by how friendly, helpful, and knowledgeable the pharmacy staff was at this location. Justin and Chawn helped me on my first visit and made me feel comfortable and welcome. I highly recommend this location.

IT
Review №2

Went in to grab water. I am a senior citizen . They had water, grabbed it for purchase to drink while waiting for trolley.They refused, under any circumstances to allow me to use the bathroom. So, all my items to purchase, I left on the counter and walked out. I will NEVER go to CVS again. Walgreens allowed me to use the restroom.... I understand, that you cannot there are homeless on the street in a filthy city, but there are exceptions. These young kids are too inexperienced and racially discriminating against me as a white.Pathetic. Rude young lady stocking.Dont waste your time. Go to Walgreens, instead. CVS is a joke

Ma
Review №3

For as busy as it is. I noticed an employee approach those that werent wearing masks, great covid guidelines. They were alert for what was going around which made me feel safe.

Tr
Review №4

Location is under renovation. Workers were not very courteous but it was really late at night. Mainly has Self-Checkout kiosks. Very convenient location to multiple hotels & Bourbon Street.

Ch
Review №5

Ms. Chaun in Pharmacy did an excellent job of getting me prescription medicine that a big box chain store kept messing up.She called my Doctor and got the correct codes for my insurance, so that I didnt have to call.Kudos Ms Chaun!

Da
Review №6

Great customer service and very friendly.

Ke
Review №7

The older pharmacist very rude and unprofessional

Tu
Review №8

The pharmacist was kind and very helpful.

Gr
Review №9

Great customer service!!Thanks to two ladies at the cash register in the pm 11-10-2020!I will definitely come back again when I come to town!

Do
Review №10

Best late night spot for anything

Pe
Review №11

Received excellent customer service. Pharmacy was a little short but they seemed very busy. The self checkout was very nice but I prefer the customer service. Too hectic for me.

yu
Review №12

I have to say I found the staff to be exceptional at this location. The cashier greeted us when we arrived and even asked if we needed help finding something when we came back around. While further in the store another person stocking asked if they could help us with anything. Ive been to plenty of downtown drugstores the staff at this CVS were top notch.

so
Review №13

This is THE place to go to buy alcoholic drinks in or near the French Quarter. CVS prices are very reasonable whether it be at this location on Canal or the one on Decatur. The store on Canal is much larger than the one on Decatur and has a greater selection. All of the Walgreens nearby each of these CVS’s either don’t sell alcoholic beverages or they have a very limited selection and their prices are high. Forget about liquor stores in close proximity to the CVS on Canal. We checked at least 6 and their prices are insanely high for beer, wine and spirits

Ry
Review №14

Great prices and selection, surprisingly unpleasant staff. Everyone in this entire city has been so friendly so its kinda shocking to stumble across someone so rude!To clarify, the counter woman was great, the self checkout woman needs a refresher of proper customer relation training.

Va
Review №15

Xenphon was absolutely fantastic when I was in a bind. I work in a Pensacola CVS myself and he is someone I would happily work with! The absolute best!

Na
Review №16

After visiting two other stores (including the CVS in the French Quarter) in town to try and use Amazon Cash to reload my gift card balance, and being met with blank stares and general ignorance on the matter, this store took care of it in seconds. It was probably partially my own fault at the other stores, since I was seeing it all for the first time, but an employee here assured me that they could at least try, and it went off without a hitch even though they had just as much experience with it as me. The difference was that they were willing to be persistent. In unrelated news, this is the first CVS Ive ever seen with self-checkout kiosks. Makes sense for a national chain on Canal Street, but still pretty cool to see. Good on em!

Ky
Review №17

Great music. Great staff. Incredible drinks. And an awesome balcony bar

Jo
Review №18

Just left this place. Overcrowded, and not enforcing masks.

Lu
Review №19

Louis in the pharmacy department is a champ! I was visiting New Orleans and lost my meds. He was willing to fill a prescription for a few pills to get me back to Maryland. Then he went out of his way - without my asking - to call my insurance company and have them fill the prescription for a full 30 days. He followed up with me in a timely manner and was so extraordinarily friendly. Thank you Louis!!

Ch
Review №20

Literally got so much attitude when asking for a an actual cashier woman forced us to use a self checkout. Not sure if it was because my family was white or what lady was forcing people to go into certain lines. Absolutely unprofessional and ridiculous whomever was forcing people out because they didnt want to use self check out needs to wake up. This is new Orleans most people are most likely to drunk to check out being a abressive and forceful makes me never want to go back to this place again.

Ky
Review №21

This store has implemented a new self checkout and it SUCKS. I dropped Walmart for this foolishness and CVS is next. After checking my own item, I was advised to move to another register that was for cards as Id unknowingly selected a cash only register. Tuh! Then no receipt printed so I had the displeasure of standing by the door for 5 minutes waiting for a manual receipt to be printed by a human being. Utter nonsense! Farewell.

Di
Review №22

Employees are chatting with each other while billing. On 3/22/19, Dani tells me ‘you wanna bag these yourself’, when I tell her to not drop my bottles out of the bag. If it wasnt on canal street people would stay from this cvs !Please go a different 24 hr pharmacy if you can.

Mi
Review №23

Very bad experience. My boyfriend and I were buying products for shampooing hair. One of the products was locked inside a box and needed the assistance of a clerk to open the box. The lady at the counter Jaymee was not busy but when we called for her help she was really annoyed and assisted us but she was not really happy to do it. We bought $126.52 dollars of products but the experience was very bad. PLEASE DO NOT COME to this CVS Pharmacy on Canal Street because you may find this person JAYMEE and she may spoil your whole day.

ch
Review №24

I think this cvs is running a scam - not issuing receipt for purchase - according to manager marlon he closed out sales for the night (9 p.m.) - employee said receipt should go to email - no receipt sent to email. also said if i had to return items i would receive a store credit (because i dont have areceipt); i did not pay with a store credit, i paid with cash.

Da
Review №25

Very lazy staff, they were in the back talking while 1 worker was at the front trying to get a cashier to come to the front, 10-15 minutes after she called one of the workers decided to saunter up front and then proceeded to open the far back register and ask for the next in line, which was atleast 9 people deep, so us being in the front ended up in the back. The self check out was backed up as there was only 1 on, the person using it did not know what they were doing and what should of been a quick in and out turned into almost 40 minutes.

Lu
Review №26

The staff has been pretty decent, the store is bright and open 24 hours, although the pharmacy is not. The staff at the pharmacy are friendly and competent.

Jo
Review №27

If you need to quickly pick up some items while youre staying in the area, this is the place. Fairly large selection, reasonably clean, and the employees are actually kind of friendly.Skip Walgreens across the street; they are much smaller; if you need anything outside of snacks, soft drinks, or booze, Walgreens wont have it. CVS might though. We needed a small fan for our hotel room, and CVS had several to choose from.

Ma
Review №28

Bad experience here on mardi gras 3/3/19 dropped by for some over the counter cold and flu capsules but on handing over my UK id was informed that only American and Canadian citizens could be served over the counter medication ...... really ...... but I did get served in good old Walgreens ..... well done you guys.

Je
Review №29

It’s normally very busy, it’s not super clean, and your guaranteed to be asked for change when entering/exiting. Sometimes they run out of products. Overall it’s on Canal St, a very very busy, touristy area. They do have security there if anything happens.

Ga
Review №30

Employees are pleasant and helpful store layout is good. Only thing that doesnt get the last star is the self checkout should be an option not the onko choice.

mi
Review №31

I like this place, the staff there so helpful and I can find everything I need here.

Mr
Review №32

Great customer service. All in the store were attentive and proactive to address my service needs.

Je
Review №33

Much larger and better stocked than the Walgreens across the street, I’ve come here a few times looking for various toiletries while staying at hotels in the French Quarter.

Tr
Review №34

Convenient place to pick up a few things. 1 member of staff was friendly but the 3 others were lazy & rude. We chose CVS because their MAC machine is in our network. Will probably be back for that reason but would go to Walgreens 2-3 blocks away for shopping.

St
Review №35

I LOVE the pharmacy staff! I always receive great customer service and the staff is very helpful.

Ch
Review №36

I didnt catch the young lady at the self checkout but she is totally on her game!! Quick and easy and helpful with her assistance.

Sa
Review №37

The rudest, laziest staff. If they treat people like dirt, however the management must not care because they are so quick to pop off on customers. Dont ask them to do their jobs or they try fighting you. THIS PLACE IS A JOKE.

Sm
Review №38

Terrible customer service, employees including management standing by the front door talking all day long, tell customers to wear face masks while not wearing them themselves

De
Review №39

The security guard here is literally the rudest person on the planet. She was extremely rude to me when I asked where the line started and then after I made my purchase told me that I could not stand around and loiter because apparently it’s illegal to stand in the front of the store. Keep in mind I had already made my purchase. I explained to her that I was waiting 4 mins for my Uber because it was raining outside. She they yells at me to get out and said “I don’t care this ain’t no uber bus stop!” Like really? I am a paying customer you see my bag and my receipt and you see it’s raining outside. My Uber was 4 mins away. She’s the worst. I wouldn’t spend a single penny here ever again. Instead of protrolling me at the front door she should have been paying attention to the teenagers in the back of the store eating the chips right off the shelf. Smh

Ma
Review №40

Picked up some items. Left store. Sat out front, walked in 5 mins later to tell them they forgot to give me the bottle of water. They claim to have reviewed tape but wouldnt show me tape, saying they gave it to me. They did not. Person I spoke to was extremely rude. No satisfaction, total BS. Negative review!!!!

Jo
Review №41

Fairly large. Prices okay for city pharmacy. Self checkout lanes made for quick checkout.

A
Review №42

Great selection, even greater hours. Self check out, and a rather large spirits section.

Ne
Review №43

I was sold rotten food and was told by the manager and the security staff that it was ok that just happens and when they go to walmart it happens too... so I guess its ok to buy rotten food and expect customers to deal w it... I got a refund after an argument about it... they offered me an exchange for more rotten sandwiches? really? it is NOT OK to sell rotting sandwiches and expect customers to be OK w it! calling customer service and the health department of the city of New Orleans first thing in the morning!

Ti
Review №44

This really is a fantastic find! I over heard management say that if you shout out GUMBO at the check out you are entitled to 25% off your bill, I was sceptical but it worked!

Da
Review №45

Love the self-checkout!

Vl
Review №46

Great customer service. Very polite employees.

Jo
Review №47

Just a pretty typical CVS.

Fr
Review №48

Very nice. But it is usually a wait.

Je
Review №49

24 hour store was great as a traveler that came down with a cold!

Ch
Review №50

Fast service but workers there fighting with each other in front of customers--not good.

p
Review №51

The manger on nights is very mean for no reason

Ke
Review №52

Wow....how rude were the employees....I told them Id keep my little money and go to walgreens.....they said to go up there....

Si
Review №53

They ight

Br
Review №54

Good selection, no bathrooms

Jo
Review №55

The worst service I’ve ever been.

孙c
Review №56

Worker rude, denied purchasing alcohol because companion (obviously over 21) didn’t have ID. Same unreasonable rule as Walmart.

Jo
Review №57

Great quick and on my way !!!

Yo
Review №58

A clerk stole my medicine which I purchased when I search for a credit card to pay. Yah, I should check contents in my bag before leave. However, I cant believe it. I never use CVS.

Me
Review №59

In the French quarter. People were friendly

Ki
Review №60

Unfriendly staff idiots

Du
Review №61

Ghetto

Da
Review №62

Absolutely the most - rude - non-caring - hate your job pharmacist Ive ever encountered - you left without getting our prescriptions filled - her name was Sean - not sure of the spelling- should get another job

Ha
Review №63

This medicine is really good when you are hungry If youre near the French Quarter, you shouldnt go or digest it, especially for diarrhea !!!Thanks for 24hours open! you guys save me from a stomach acheThere are drinks, cosmetics, sweets, sunscreen, and other prices that are much more reasonable than gourds! Good Scouting

Ak
Review №64

A 24-hour pharmacy in the city centre.The store is also quite large and has a good selection.Not only drugs but also sandwichesSnacks, drinks and souvenirs were also sold.When I was looking for goods, the clerk asked me. Payment was also possible using self-checkout and credit cards.

ぷー
Review №65

There is a souvenir corner in the corner of the store, so you can buy it here!

Information
82 Photos
65 Comments
3.3 Rating
  • Address:800 Canal St, New Orleans, LA 70112, United States
  • Site:https://cvs.com/store-locator/cvs-pharmacy-address/800+Canal+Street-New+Orleans-LA-70112/storeid=763?WT.mc_id=LS_GOOGLE_FS_763
  • Phone:+1 504-528-7099
Categories
  • Convenience store
  • Drug store
  • Cosmetics store
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online care:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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