user
The Home Depot
12 Coliseum Ave, Nashua, NH 03063, United States
Appearance
The Home Depot
Comments
st
Review №1

Needed a little help finding what I wanted. The associates helped me out. Very clean and organized. Friendly service and polite cashiers,

Jr
Review №2

I would give the store a 5 star experience was good however if you wanna boost sales make the store and entrances less dirty and worn try repainted, it would make the customer feel buying more.

Di
Review №3

This place is huge! If you do not know where you need to go you could get lost. I couldnt find what I needed. I asked the guy sitting at the carpet area. He was very helpful! I get all my outdoor gardening stuff and mulch here every summer. I also stock up on cleaning supplies, furniture polish, car cleaning supplies, trash bags, rags, lightbulbs and batteries. They had paper towels and Lysol. My lucky day!

ke
Review №4

Nick was a huge help, i’m 48 and he has to be one of the best employees who has ever helped me. was super understanding when i was confused and guided me through finding what i needed. definitely will come back because of nick

Ch
Review №5

Home Depot one of the best places ever staff is always friendly always helpful and I always know what youre talking about its simply amazes me I dont know what kind of training they went through but its great training

Ma
Review №6

Just shopped appliances for a dehumidifier.Bill was fabulous sticking with us until we found one that fit our needs. Without Bills help it would have been much more difficult to find what we were looking for. Many thanks, Bill, for your patience and help.

Je
Review №7

Shopped there today and received phenomenal customer service from the manager named Alyssa. This location should be happy having her as an employee/manager

El
Review №8

Everyone at this location is always very helpful. Good selection.

De
Review №9

Big thank you to David, Chris and Jennifer at the Home Depot on Colosseum ave. They took care of me when a vendor made a mistake. They made a bad situation a good experience with great customer service. I can’t thank them enough for putting up with me during this situation. I always shop at this store and will continue to because of a great team them have.

Gr
Review №10

I bought 37 cases of Malibu Wide Plank (5500$) from this store. The floors were supposed to arrive at 6/18. But it did not. I called the store and even went to the store several times, they couldnt tell me where my floors were. 4 days later, a truck arrived to deliver. However, the driver had no tool or helper. He just pushed our floor down from a very large truck. And the floors were damaged. We went to the store and talked the manager. They promised to refund our money. But they need to get the floors back first. However, it has been 9 days. The store still couldnt figure out who would take the floors back. The manager said the manufacturer was responsible for picking up the floor but she couldnt get an answer from them. And she refused to refund me because she couldnt get the floor picked up. This is not right!

ly
Review №11

Went in to pay my bill and look for an item or two. I have to say this location had the most gracious and courteous employees! I was greeted with smiles and asked if I needed help by several of them. It was nice to see so many people looking happy and enjoying being at work. Thank you it made my day!

Cr
Review №12

This Home Depot is always well stocked. I’m shopping for a new refrigerator and I met Derrick the sales guy. Which was very nice and knowledgeable. Give us some good advice.

Sc
Review №13

Superb help from Brendan and Shiloh! Had to exchange a damaged A/C ordered online. They hunted all over the store to find the missing pallet, located in a different part of the store. Always friendly and helpful staff here.

St
Review №14

Super helpful staff. Helped me immensely with landscape lighting project. And a good deal..

Er
Review №15

Most organized home Depot I have ever been to across the states.Very happy with the employees.Typically an in out experience.Great selection of wood.

Jo
Review №16

I was in need of a particular plumbing part. One of the people working there helped me for quite some time. One of the most helpful people i have ever delt with.

Em
Review №17

Him. Got what I wanted and went to check out but only person on check out said he was closing abd I could use self check out I dont work for them and being military I get a discount, so I tryed garden center long walk to get there and I am handicap but I found the same guy that left other one, he checked me out and I got discount, befor I self check out I would have felt ny cart full I f stuff just sitting and never gone back

Pa
Review №18

Very helpful Allen was very helpful and easy to talk too he help me with every thing I needed

Ma
Review №19

The Home Depot has excellent selection & wonderful plants. Helpful staff. Easy returns.

bo
Review №20

Prices are ok. Not enough help i had to spend 10 minutes trying to find someone to cut the straps on the wood i was buying. I asked cashier to page someone to lumber but she did not page. I did find a gentleman who was stocking which came over soon as i asked.

Di
Review №21

Always helpful and store is busy, but, many cash registers open for easy in and out.

Ga
Review №22

This store has about everything except some stores carry different items

K
Review №23

Very refreshing experience Saturday st HD. Stella & staff in paint dept were very helpful in matching paint/quetions. Nick in lumber was very helpful with pvc wood questions and Skyler at cust service desk rang us up and was also very pleasant, he also was heading outside and offered to help load in 95° then he got wrap to help me secure load. THATS why I bypass the DWH-HD and go to this one. Theyre NOT all the same. Kudos again Thanks crew...have a great weekend

Mr
Review №24

Good store. Sometimes they are out of stock on items they say are available online. Most cases it is in stock or at another local store.

Ly
Review №25

Always find what Im looking for

Vl
Review №26

How do I give 0 stars? Fulfilled an online order with the wrong item, tried to lie about it, and now all stores in the area are sold out. Incompetent at best.

Be
Review №27

Always clean compared to most, employees are nice and helpful when needed.

Jo
Review №28

I spend about 2 grand a month in home Depots in nh. This store is the worst by far... if you need to pick up a oder or go to customer service desk then go to a different home Depot or a different company but dont go to this one it will be a wast of your time...

Sa
Review №29

Mens store definitely

Na
Review №30

One person in the paint department and a line of people. I felt bad for the associate. No flat bed carts to be found in the store. We purchased a very large and heavy metal storage rack. I saw the same 4 guys walking around the store in pairs doing nothing while we walked through the store. Only one associate asked us if we were finding what we were looking for. One young man, I believe a high school or college student, was the only one who asked us if we (two women 53 and 34) needed help loading the heavy shelving on the cart and he helped us load our SUV. I was so over the store visit that I forgot to get this fantastic young mans name.We are happy with the paint and product we purchased, but not happy with the service. I am new to New Hampshire so this did not give me a great impression of my first visit inside the store.

Su
Review №31

I want to thanks rich from the paint department,he was so helpful,kind and patient with us, he helped me and my fiancé to get the perfect paint for our little girl ..thanks you so much we are in love

St
Review №32

HD is hit or miss with the sales people knowledge. When you deal with the service desk, they are usually very helpful.

Ca
Review №33

We are building a new home and going to Home Depot to make thousands of dollars in purchases. We were recently at the Nashua North store ordering 2.5 baths worth of time. Floor and shower. The person who was helping us had difficulty finding an item so he called the manager. Maranda came over and helped. She was pleasant, knowledgeable and never made us think that the gentleman helping us was incompetent. She was very professional and made it a training opportunity in the best way. We then went to the front to place another order and check on items to be picked up. We picked up items a few weeks ago and were missing some so, we plan to get those when the tile comes in. We asked to speak to the manager to ask for a break due to the fact that the items that were left off of our order are so large we have to rent another trailer to pick up. She graciously accepted our request. Everyone who was working at the front end was also very helpful and professional.

Da
Review №34

Great variety of plants for your garden if you need some!

Ra
Review №35

Looking for water hammer arrestors, HD had very little to offer in-store. I ordered one online and had to wait 5 days to get it. Found another arrestor that needed to be replaced at home, this one was of a different size. HD didnt have that one either. I had to go to Lowes who actually had my part in the store. I cant rate HD poorly as they do have what I need most times.

Ru
Review №36

Very friendly workers would go there again very helpful

Ta
Review №37

Extraordinary help by the staff to help me find what I needed .thank you.

Ci
Review №38

All was Fine. Just no one to help you. And those who might, walk right by and ignore you.

De
Review №39

We always find what we came for. The staff always asks if we need help. We go sometimes just to check out the deals on oops paint.

Bi
Review №40

Although I didnt buy anything here they were very helpful showing me where the items I was looking for were. Plenty of parking. The appropriate COVID guidelines are in place. In store shopping. Visit was 1/14/20.

Jo
Review №41

Great staff here in Plumbing

Da
Review №42

I never fail to find what Im looking for at my local home depot. My town has three of them but one of them is my major destination for any project. Great people and good pride availability. Even during this Summers lumber shortage I was able to get what I needed to completely rebuild the porch. I will continue to shop there

JR
Review №43

This location is alright still needs a little bit of improvement. Customer service lacks at this location along with items being in stock.

C.
Review №44

The best place to get lost in, and find everything you didnt know your home needed. :)

Je
Review №45

The gentleman working in the lighting department was helpful and knowledgeable. Thank you

Gi
Review №46

Did not find what I was looking for, hard to find employees to help.

Br
Review №47

Curb side pick upSuper easyFriendly associatesExcellent experience

Da
Review №48

Nice, clean and polite help.

mo
Review №49

It is a great store. You will literally find anything you are looking for. And their staff are very nice and helpful 👍

Mi
Review №50

My experience here has driven the final nail in the coffin for shopping at The Home Depot ever again. I plan to be extremely vocal on many platforms about my experience today.I was sent to this location by a nearby location because the snow blower I purchased there was damaged. At that location the entire process was fine. I used a no interest financing for 18 months coupon and used a military discount, used my Home Depot credit card and went on my way. Aside from the product being damaged.All I wanted to do was purchase a snow blower. However, the staff at this location made the process a painful one. Like I said before, I am a credit card member of The Home Depot and have shopped at many different locations in Massachusetts and New Hampshire but have never been treated so poorly especially when spending $1500+.After figuring out that the actual snow blower I wanted was their last one in stock I was happy to be the one to purchase it. However, while trying to purchase it along with my wife, they gave us issue after issue. My wife is a veteran and wanted to apply the military discount to the purchase along with a coupon for no interest financing (just as we did at the previous location 15 minutes earlier) they kept saying we cant do that even though I had the receipt from the previous location where the military discount and the no interest financing coupon were both applied without issue. I had to tell her can you ask your manager why different locations have different policies about this?” Finally after unnecessary arguing they scanned the coupon with the military discount and what do you know they were both applied without issue. No computer error, nothing indicating an issue had occurred. Just them making an issue.After the sale had been already completed, receipt in my hand, the customer service cashier asked to see the credit card and the military ID. She then proceeded to give more of an issue because my wife and I have different last names on the cards since we are newlyweds. Again she made an unnecessary issue saying the names are required to be the same on the cards. This is funny because of all the locations I have shopped at before, IT HAS NEVER BEEN AN ISSUE at any other location..... ever. Even before we got married it was not an issue. I mean I can walk into a Lowes and apply her military discount without her even being there.My Advice to anyone is to jump ship like me and shop exclusively at Lowes going forward. Avoid any big expense items and only shop at this location/company as a last resort.

Ch
Review №51

Theyre always friendly and helpful.

Sh
Review №52

Was good everything youd expect from a home depot

An
Review №53

Had to wait a long time at check out as only one counter open.

Ka
Review №54

Its a nice place to shop, helpful staff

Ri
Review №55

Very helpful in finding the right product

Fr
Review №56

Very helpful staff. The layout is different from other stores but easy to find stuff

Bo
Review №57

Great visit! They couldnt locate the item I went there for even though their inventory system said they had a bunch. Before I could even start to become disappointed, they offered an upgraded replacement for similar $$$. They online pickup reps were excellent also. Recommended location.

Je
Review №58

Everything for home repairs and maintenance.

Di
Review №59

I have never felt so intimidated, discriminated and upset in a store.The big white manager basically told me to shut up and take my broken on-line order, or he cancels it. The guy did not look at the facts, he did not look at anything. Just checked with his sup who was akAs already annoyed hot me interrupting her personal phone call.They want people like me to stay quiet, I will not. This is only the part one, more to follow.

Da
Review №60

Found everything I was looking for. Went to exit 6 store. Quick in and out.

Ri
Review №61

I love my toy stores and this one keeps its shelf well stocked.

Ro
Review №62

Very efficient. No line at the entrance. Everyone in masks. Looked up aisles and bins on my phone, and found them quickly. One item took a little time as the bin was crowded, but overall it was fine. One item out of stock but I expected that. Average time in checkout line.

Cu
Review №63

Home Depot does a good job and this store is no different. The store is usually clean and lots of staff around. The prices are reasonable, selection is fair and quality varies. You get what you pay for. The tool selection is good, lots of variety packs with combinations you wont find anywhere else for pricing reasons.Try the Depot for your home improvement supplies, you could be happy you did.

Ja
Review №64

A big shout out to KEITH the Receiving Manager at this Home Depot!!! He provided us with OUTSTANDING customer service during out visit yesterday! We had visited other Home Depot stores in an attempt to purchase a storage shed. It was not until we were lucky enough to get Keith on the phone that we received any actual assistance. Keith made the entire purchase easy, efficient and pleasurable! He checked us out himself ! HOME DEPOT YOU NEED MORE KEITHS!!!

Cy
Review №65

Excellent inventory and affordable prices on anything that any homeowner would need for any home improvement projects.

Ga
Review №66

Great local home improvement store would recommend

Ra
Review №67

BIG SHOUT OUT TO SCOTT AND PHIL JN THE GARDEN DEPARTMENT. They were so kind, patient and accommodating. Torin was my cashier and he was amazingly patient and kind. Awesome staff amazing management. I was nervous going in and they made me felt more than welcome. Highly recommend. And the assistant Tyler was a rockstar. Thanks again all of you 😊

Al
Review №68

Lots of space, decently laid out. Ample parking without pedestrian traffic

Ha
Review №69

It was a good time to go.. Not to busy in and out

Ma
Review №70

I actually took away a star from my rating of this place because of their political affiliations. I truly dont believe that these businesses have a mandate to support the political views of the owners. If a business wants to take a political stand, then I believe the customer should take a stand as well

Li
Review №71

Picked up this floor torchiere lamp for the living room. Always loved how a torchiere lamp makes the room glow.

No
Review №72

Its pretty good. I would say that the online map is a tad inaccurate. So took a minute to find something but a person helped me. Clean, following CDC protocol during this epidemic. 5 stars!

Da
Review №73

My wife and I frequent this home depot and the staff are excellent and helpful. Its always clean and it has plenty of checkout lanes with self checkout as well. Although if youre looking for respirators theyre sold out as of this review due to Corona fears.

Ma
Review №74

My wife and I went for a dryer. After looking at just two Annette came by to offer sales assistance. One of the best experiences ever. Knowledgeable, detailed, friendly, and precise. Would buy from her again when I need another appliance.

S
Review №75

Great found what I needed and checked out quick

je
Review №76

GOOD: Well stocked, Clean, Good Customer Service and lots of items. BAD: Somewhat messy, disorderly, dusty and kinda depressing.

Ja
Review №77

I purchased a carpet here. The salesman that sold me the carpet was extremely nice. However, when my carpet got installed, we noticed a stain on it. The installer was very nice and said if I contact Home Depot we can either get a new carpet or get a discount. We called the company to ask for a discount since we just moved into our new home and didnt want to wait again to have another installation date. The customer service specialist, Peggy, has been giving me the hardest time. She made me send a picture (understandable), then asked if I tried cleaning it, yes. Then sent me cleaning instructions, like I dont know how to clean. I shouldnt have to go through all this trouble for something I just purchased brand new. This has been multiple emails back and forth for months. I give the sales staff 5 stars but this location needs to work on their customer service

Ge
Review №78

The service was a little slow today but all in all still think its a great place to get your home needs

Ke
Review №79

I had a large order of flooring. I was cheerfully helped to load in my truck.

Pa
Review №80

Store is laid out well with clearly posted signage. There is not too much holiday stuff in the way. Staff is friendly and helpful. Parking lot is plowed and walk areas are cleared and treated.

Ra
Review №81

N9ce and helpful staff

Do
Review №82

Great place to shop

Ad
Review №83

Great store with friendly helpful staff

Ni
Review №84

This Home Depot is by far one of my favs also has more of the products Im looking for not like South Nashua

Pa
Review №85

How awful is that home depot DOESNT CARRY ANY 3×5 OR ANY AMERICAN FLAGS WHAT does home depot sell not much Ive had to order on line more than I want shame on home depot.

Ri
Review №86

Had what I needed.👍

Ki
Review №87

Easy stop.

le
Review №88

Self checkout is fast and the store clerk was helpful

Su
Review №89

Parking is easy and this location is accessable. Sometimes understaffed by generally very helpful spot.

Ga
Review №90

Lighting associate very helpful in assisting me with led bulbs. Nice not to have to ask for help. Great job!

Ra
Review №91

Need a sign for the leaf bags. Looked for 15 minutes.

Jo
Review №92

Awesome store staff are amazing and very knowledgeable of the products ask them a question and they always have the answer great store.

Ch
Review №93

Best spot I hear 4 boosters to get caught....

Je
Review №94

Needed some help but nobody around.Lighting and molding. Wanted a key made nobody there either..Self check out was very confusing.. no cashier to check me out. Not the best experience this time.

D
Review №95

The gentleman in the paint dept. Is so helpful and knowledgeable. Believe his name is James.

Ka
Review №96

I love this store ! The store is always clean, well organized, well stocked and well staffed. The staff seems happy to be there and happy to help customers. The service desk is OUTSTANDING! The internet order process is easy, and if there is any issue with an order they always contact you and explain things. Prices are good. Great shopping experience !!!

Ma
Review №97

Home Depot payment snafu but a tidy & code compliant electric hot water heater replacement from Total Climate Control’s team is five stars of recovery all day. Thank you, great job.

Sq
Review №98

Customer service ranges from horrible to amazing. Ive had sales staff go over and above to help me out, and Ive had others who wouldnt give me a glass of water if Im on fire. Management on the other hand are really good, and are very helpful if theres a problem.

He
Review №99

Each employees help me even those who didnt work in other dept went out of their way to show me & referred me to expert instead of just pointing.

Fe
Review №100

Jim, my Home Depot helper, was so great. He helped pick out kitchen lighting and was super nice. I dont know his last name but I had to write this review because he made life for me and my boyfriend sooooo easy!

Information
100 Photos
100 Comments
4.2 Rating
  • Address:12 Coliseum Ave, Nashua, NH 03063, United States
  • Site:https://homedepot.com/l/Nashua-Mall/NH/Nashua/03063/3484
  • Phone:+1 603-879-9666
Categories
  • Appliance store
  • Home improvement store
  • Bathroom supply store
  • Cabinet store
  • Christmas store
  • Fireplace store
  • Lighting store
  • Paint store
  • Tool store
  • Wood and laminate flooring supplier
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–9PM
  • Friday:8AM–8PM
  • Saturday:6AM–9PM
  • Sunday:6AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations