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House of Carpets and Floors
1765 Commercial Dr, Naples, FL 34112, United States
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House of Carpets and Floors
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Sa
Review №1

House of Carpets is the best place in town for all of your flooring needs! The owners Adam & Linn are very knowledgeable, trustworthy, and just overall good people. The installation team does such an amazing job from start to finish. I own a painting business in the area, so I am very picky when it comes to who I chose to work with. I only refer House of Carpets to my clients. Cannot recommend them enough!

Ja
Review №2

I used House of Carpets and Floors to install new flooring in my business, i was so happy that I used them to do my house. Adam is very responsive and polite, and great prices for great quality. Installers on time, knowledgeable, and finish to perfection.

Kr
Review №3

We walked in one day last week spur of the moment and these guys took great care of us. We were only in for the week to try to get my grandparents condo ready for the market. They said no problem to that and had a guy over the following morning taking measurements! Reasonably priced and so time efficient.

La
Review №4

Adam & his installation team did an awesome job literally from the start. From the day we met in the showroom he was super knowledgable about everything he had to offer, and actually listened to what I wanted and was looking for. He didn’t waste time trying to sell me something i didn’t want or need but did explaine differences in styles and textures. Very transparent with pricing and always answered the phone first try. Invoicing was very easy to understand and follow. The install team was very friendly, personable and worked fast but not reckless (Just had the entire place painted a week before the install, and not a mark anywhere to be found). Extremely satisfied i chose to work with this team at House of Carpets and will be using them again in the future for any flooring needs I have. Thanks guys

RY
Review №5

We recently had a very good experience using House of Carpets for replacing carpet in our home. There was a minor issue with pad install which was remedied by Adam quickly and professionally. George and Danielle, the installers were very professional with their service and attention to detail. We would highly recommend this company and their staff for their friendliness and great customer service.

Mo
Review №6

House of Carpets in Naples is fantastic! My husband and I wanted to remove carpet in the master and guest bedrooms and install laminate flooring. We went to House of Carpets and were able to look at massive amounts of samples and luckily both our top choices were in stock. House of Carpets came by the next day and quoted us within a few hours and less than 2 weeks after our first visit to House of Carpets we have new laminate flooring! I cant say enough good things about the installers, they were kind and professional, and Adam at House of Carpets is just wonderful to do business with. Highly recommend and cant wait to use them on other projects in the future!

Na
Review №7

Exelrnt

Je
Review №8

Absolutely the best!! I highly recommend this company for flooring. They did my daughter’s room, they came in on time and they were so professional, fast and did an amazing job! The owner Adam was very hands on in helping me pick the right floor for my baby’s room. He was very responsive, helpful and professional. Will definitely hire them again for my next project!

Mi
Review №9

From the salesman to the installers it is a smooth & pleasant experience!I am a local interior designer & I am very particular,I have no constructive criticism to offer.

ju
Review №10

I had the greatest experience with House of Carpets! From the moment we went in and inquired about new carpet for my condo to the day it was installed, we couldn’t be more pleased!Rich was so helpful in picking out the carpet and Adam the owner was excellent with flexibility in the time of installation. The pricing was extremely reasonable.They made everything so easy for us.The day of installation everyone was prompt. The installers did an amazing job and were so pleasant and helpful.I will definitely use House Of Carpets again!

Ch
Review №11

We just had this company lay carpet for our condo. Excellent quality and service, as well as reasonably priced. Even though we didn’t need the extra help, they even offered to help move back our furniture. I highly recommend them!

To
Review №12

Adam and his crew went above and beyond my expectations installing my new carpet. Needing it installed prior to thanksgiving due to incoming relatives, Adam assured me he could complete the job within days of picking out my carpet. I’m totally impressed with his professionalism and the great work his crew did. I would recommend anyone looking for new flooring and a great timely installation..House of Carpets is THE place to go. Thanks again Adam. 👍

Ch
Review №13

I am sharing this recommendation about House of Carpets, Naples, FL, so that other proud home owners have the opportunity to explore the extraordinary home improvement services and high quality workmanship offered by this highly regarded merchant.I extend my gratitude to our condominium association maintenance staff for recommending House of Carpets, to me, to replace my dated bedroom carpet with gorgeous vinyl plank wood flooring. This product not only looks great, but can be cleaned using water based products. This is a game changer over laminate flooring that cannot tolerate water.The owners were outstanding to work with from the time of a prompt and flexibly scheduled estimate to completion of the job. Incidentally, House of Carpets estimate was significantly more reasonable than two other company’s bids.Adam and Lynn were extremely accommodating when assessing my individual needs and preferences and I never had to leave the comfort of my home to get the new floors of my upgrading dreams!Adam and Lynn are delightful people and their installers, Kevin and Scott were amazingly professional, skilled, conscientious and reliable! They took pride in their work, treated my condo like their own and were a pleasure to have working in my home. They cleaned up after the job was done and I came home to find my condo in even better condition than I had left it!If you are looking for a flooring company that has integrity and quality at a price you can afford, I would recommend House of Carpets with Kevin and Scott as your installers, with absolutely NO hesitation.Thank you, House of Carpets for going above and beyond my expectation!

Jo
Review №14

House of Carpets installed new carpeting for me in May 2017. We had pricing from Costco and Home Depot. The Costco People were very helpful but their price was high. Home Depot was of no help. After a Google search we found House of Carpets and visited them and met Matthew. He was no drama and very accommodating to our needs. We left with a sample board of carpeting and went home to compare the sample colors to our newly painted walls. Having made our choice Adam and his lovely wife came and measured. We agreed on a price and a date and time for installation. The carpet came in on time and was installed on the date and time that we had agreed to. The installers were professional and did not even scuff our walls or base boards. If you want a quality product, at a competitive price with outstanding customer service BUY LOCAL, you will not be disappointed.

Ni
Review №15

We are very happy with the carpets installed in the bedrooms of our new house. We appreciate how quickly they were able to install it after we picked out our flooring, so we could start moving in. Everyone was so nice, we definitely recommend House of Carpets!

An
Review №16

Our experience with House of Carpets has been superb. Their quality carpets and very reasonable price is first rate. They are professional and provided us with great customer service.

Su
Review №17

I went to a few of the bigger carpet stores and as usual, had really horrible customer service. A friend recommended House of Carpets, and I was very happy I listened. Adam made the entire process easy and I found the quality and pricing to be better than the big stores. I would highly recommend that if you are looking for carpet, or tile, stop in BEFORE you finalize anything and see what they have. The customer service was fantastic and I am very happy with my purchase!!!

De
Review №18

My experience with Adam and House of Carpets was outstanding. They have a tremendous selection to choose from and Adam and Linn were so knowledgable and helpful to me in choosing the right flooring for my needs. Installation was great and I am in love with my new carpet. I always try and support local business and encourage anyone who is looking for new flooring to go see Adam first. You will not need to look any further. Thanks Adam!

Ri
Review №19

Adam and the team at HOC are very professional and knowledgeable. They have a great selection of materials and got my installation done swiftly and efficiently. I will definitely return for my future flooring needs and recommend them to everyone I know. Thanks again guys!!!

Ve
Review №20

Excellent flooring that matched perfectly with my home. Very professional service by Adam the owner, and the installers were great too. Overall a great company and experience I would recommend highly.

Ir
Review №21

I had a carpet installed last week and was totally satisfied. Adam the owner, and Matthew who works for him are so nice and professional. The three installers were so very nice and did a great job. I would recommend this company to everyone.

Ed
Review №22

House of Carpets in Naples, FL, What a great place! I would recommend them to anyone looking to have their flooring needs met! Owners Adam & Linn could not have been anymore helpful. Their staff & installers are top notch. Adam saw to it that all went well with our installation and any issues were addressed ASAP by Adam & his crew. The quality of the flooring products they installed have absolutely transformed the look of our condo, not to mention how competively priced are the name brand flooring & carpeting they offer. Forget about the big box stores, House of Carpets is a better choice.

jo
Review №23

I was looking for a quality fitted carpet and installation for a reasonable price.I talked with all the carpet shops in Naples and House of Carpets gave me the best price by far . Happily it all turned out just as I hoped, great carpet, nice people, painless install, just like they promised. You can trust Adam the owner.

Da
Review №24

Adam thank you for an excellent job. No hassles and great fitting. We have no hesitation in recommending you.

Ja
Review №25

Adam & the House Of Carpets team did an amazing job helping us select & install new laminate flooring in our two guest bedrooms. The guys showed up on time & even removed the old nasty carpet for us. A+ guys - keep it up!

pe
Review №26

5 Stars !Adam and all that work there have been awesome. My carpets looks great and guys who installed did a great job.I felt pricing was fair and House of Carpets is a pleasure to deal with.I dealt with them long distance and they were extremely helpful to make sure I got carpets installed while I was in florida.Thanks to all !!!😀

Ka
Review №27

The buying experience was easy. Took some boards home. Ordered on a Monday. The carpet was in stock so installation was scheduled for the following Wednesday, November 7th. I was told the installers would arrive at 9 am. They arrived at 10 am. They seemed to be in a hurry. They finished 2 bedrooms by 12:30. They had removed two closet door guides but said they didn’t plan to replace them. They did begrudgingly replace them. The installers thought it was funny that I cared about where they put the furniture when they replaced it. I think it is reasonable to have the chest of drawers centered under the mirror hanging on the wall. I called to make the final payment. I told the office I felt the installers hurried, marked up the baseboards, hadn’t planned on replacing the closet door guides and laughed about the furniture replacement. They didn’t seem to care. They said they didn’t normally get complaints about the two installers. I called back 2 hours later when the closet door guides came out. The screw used to attach the guides to the carpet were about 1/2 inch long so did not even go through the carpet backing. I was told that someone would come the next afternoon the fix the closet guides. No one came. Twenty day laters, no one has come or called. I guess I shouldn’t have paid the bill in full. It took me longer to clean up the baseboards than it took the installers to lay the carpet.In response to reply - The closet doors did not squeak before removal to put carpet in. Installers hit tops of doorways with the closet doors and left marks. I painted half the wall in one bedroom while the carpet was installed in the other bedroom. The installers did not have to wait for me to finish painting. The installers returned once. The next time the closet door was opened the guide came out. I had not cleaned the baseboards when I talked to the office so did not say it was an easy clean job. It is an exaggeration to say 1/16th of an inch but even if it is not, I do not see that as a problem. The furniture should be replaced to its original location. The person replying obviously has not seen the screws used to install the guides so cannot accurately state that longer screws were used. House of Carpets did not go over and above to try to get it right.

Ji
Review №28

Was no help with the Warranty and care of my new carpet (after he got paid). Asked 3 times for the info.Had to go to the Manufacturer for infomation! But, the owner did apologies! I give him 3 stars for that>

Co
Review №29

1.0 star rating3/23/2017The underlayment for a mobile home should have had a vapor barrier to prevent moisture and mold instead of the felt used for sound. My insurance company refused coverage for the damaged laminate flooring saying it was the result of faulty installation and/or workmanship. Adam, the owner was very combative and refused to use his insurance. I filed in small claim courts but when medication came, house of carpets walked out. Another date for court was set. Then, my contractor was contacted and threatened. House of Carpets lawyer was pressuring me about the things that could happen. I withdrew my court case. My original charges were $5500.00. I spent another $4000 to remove all the buckled and moldy floors. Worst experience I ever had with a contractor. There was no refrigerator leak and there was no mold anywhere near the refrigerator. Buckling was throughout. If it was refrigerator, insurance would have covered.

Ru
Review №30

Best place in SW Florida for carpeting

Na
Review №31

Higher prices then Lowes, and they will HIGH pressure you to buy, always check OTHER prices.

Information
100 Photos
31 Comments
4.6 Rating
  • Address:1765 Commercial Dr, Naples, FL 34112, United States
  • Site:http://houseofcarpetsnaples.com/
  • Phone:+1 239-775-4900
Categories
  • Carpet store
  • Carpet installer
  • Flooring store
  • Carpet wholesaler
  • Flooring contractor
  • Tile contractor
  • Tile store
  • Wood and laminate flooring supplier
Working hours
  • Monday:8AM–4PM
  • Tuesday:9AM–1PM
  • Wednesday:Closed
  • Thursday:8AM–4PM
  • Friday:8AM–4PM
  • Saturday:8AM–4PM
  • Sunday:8AM–4PM
Highlights
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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