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Naples Mazda
6387 Airport-Pulling Rd, Naples, FL 34109, United States
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Naples Mazda
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Sc
Review №1

Great staff. Worked with Daniel and Dan to get a nice used car. Very pleasant experience and fancy showroom.

Me
Review №2

I recently took my car in for service. I received excellent customer service from both James and Jake. I felt valued and heard as a customer. If this review was for them only, I would give them 5 stars. I had to have multiple services done at once. In addition, one of the services performed was under warranty and it was seamless on my end. Based on my experience with both James and Jake, I would definitely consider taking my car back for service again here even though I live in Fort Myers. (If they treat all customers like me, its my opinion they deserve a merit raise.)The only reason I give Naples Mazda 4 stars is because the loaner I received (but appreciated) was dirty on the two front seats and smelled like smoke (Im allergic to smoke.). I was surprised because it had less than 2,400 miles on it.

Se
Review №3

Not good at all, they dont like negotiating with the customer, walked out because of one the managers talking non sense about how they cant lower prices due to advertising costs, plus 900 dollar no negotiable document fees and other non itemized dealer fees for a used car, hahaha, no thanks. Do yourself a favor and go somewhere else, dont waste your time and money, theres plenty of other dealers willing to negotiate around the area.

Su
Review №4

I had a great buying experience at Naples Mazda. They were fantastic about negotiation online and I got a GREAT price! I had been negotiating with my hometown dealership and they were much higher for the exact same model and trim. Naples Mazda was a no pressure pleasant experience!

Ma
Review №5

Tried to charge me 60% more out the door, changing their $11k price tag into over $16k, then tried to act like they were doing me a favor cutting out almost all the unnecessary extras except the $900 dealer fee. And then theres the relentless calls, texts, and emails...

Jo
Review №6

Do not buy a vehicle from this dealership. One week into owning my 2021 Mazda 3 hatchback the dashboard starts warning me of a airbag system failure. Call up service center, because I also purchased the extended warranty and Naples blah blah blah coverage, and they told me to bring it in. Waited 3 hrs for a work order that claimed they fixed the issue. As soon as I got back into the vehicle,the warning reappeared. Service manager then hesitantly gives me loaner and keeps the car for the weekend. Monday rolls around and I have to call because noone has contacted me. The manager then feeds me a line about how he didnt have time to call the right people for the issue. Tells me the system is fine just a glitch that they cant fix. Tells me they will continue to work on the issue but its safe for me to drive. I have attempted to contact 3 times since, calls, email and such. Now they are ignoring my attempts. I paid 35k for this broken vehicle and they are doing nothing about it. Im researching the lemon laws and contacting an attorney. Boo on you Mazda of Naples

Jo
Review №7

If you want to just buy a Mazda, go here. If you want a decent deal, don’t go here. And, don’t trade in a car as they will give you minimal for it. After you have gone back and forth and back and forth and “negotiated” and think you have a sale price, they tack on well over $1000 for the “Naples Advantage”, a bunch of add ons you don’t want and another over $800 fee that they say is required. Yes, the fee is required, however, they charge the maximum that is allowed and what they don’t tell you is that they are not required to charge the maximum. And then they take you in the back and try to sell you even more add ons. If you want a deal, go to Ft. Myers or try some of the new online purchasing.

Do
Review №8

I stay awake at night wishing I would have walked away when I saw the 2K they added to the car price and all the other up charges that were added. I SHOULD HAVE WALKED AWAY!!!!

St
Review №9

BEWARE of double sale. After you agree on the price with sales manager, the finance staff tries to pressure you into adding needless incentives that adds nearly $85 per month to the lease price. They were hungry for sales commissions. My 79 year-old friend was so excited to buy her first new car. I stopped her from being cheated. The tag team sales pressure ruined the day and her expected joy ended in tears.

Pa
Review №10

Good experience over all. They did what they could to make the deal work. Kris and Dan are stand up guys and made sure I was happy with the car and the deal I got.

Ca
Review №11

Pathetic level of customer service and professionalism. Highly recommend looking at other dealerships. Its not worth the stress.Allow me to add an edit to this review for other potential customers.The sales manager tried to tell us that the prices on the Carfax website was actually the wholesale price of those vehicles. That should highlight the lack of integrity and intentional misleading tactics of their management. Avoid at all costs. Theres nothing they can do to reconcile this. First impressions are lasting impressions.

Vi
Review №12

Had a great car buying experience here. Price was great. Service was top notch. Oscar did an awesome job. Well be calling him back when were ready for our next vehicle. Great job!

Se
Review №13

My experience at Naples Mazda was exceptional! The staff are very nice and friendly! Go see John Rivera, he’s the best :)

Hy
Review №14

Richard the sales manager needs to learn how to talk to customers and I wouldn’t buy the warranty they have because they don’t cover anything. Rich needs some common sense on how to explain plans before he pushes them on people.

Zu
Review №15

My experience with Mazda was misleading. The car I took for a test drive and bought was switched. I only noticed after a few days that the things that I thought I had bought were not on the car I drove home. My car was switched to a bare bones model with 100 miles on it which I didnt notice until few days after, sad for me. Buyer beware! Check the car you drive away with because once you drive away there is nothing you can do to change the switched car. I will never buy a Mazda again. When I confronted them about the switch, I was offered 3 free oil changes. EDIT, IM BACK AT MAZDA, MY REAR WIPER CRACKED IN THE MIDDLE OF THE ARM WERE ITS ATTACHED. THEY ASKED, DID YOU GET A CAR WASH? WELL, DOESNT EVERYONE WASH THEIR CARS SOMETIMES!?

Ke
Review №16

I called the dealership yesterday inquiring about a vehicle that was newly posted. I requested a copy of the carfax, and some photos because they had a generic photo on the advertisement. I was told by the salesman that their photographer had not taken photos of the vehicle yet and that he was working on getting the carfax. I asked him to email them to me as soon as possible. Today I inquired again about the information and was told they had no photos but that they would text me the carfax. Once I received the carfax I saw the vehicle was involved in an accident. I immediately text the salesman that I was not interested. For the next 15 minutes the salesman executed an onslaught of reasons to buy this vehicle. I politely wrote that I wasn’t interested. I felt he was berating me because I wasn’t interested in the vehicle. His tone was sarcastic and disrespectful. This is not a good way to earn business. Management needs to conduct some retraining.

Al
Review №17

I have the e mail, & text that prove they knowingly LIE during the sales process. The answer when caught is oh well we mis spoke, did not communicate that clearly etc all code for LIE. I have been outside dealership last 2 + weeks walking with protest signs the stories I have heard & video that has been shown too me pf their service department is unbelievable. DO NOT BUY HERE stand for the right thing not liars

Ke
Review №18

I stopped into Naples Mazda to look at a used Colorado and I could not be more happy with my experience. Phil is an amazing salesman who made the process very easy and hassle free. I told him my situation and together Phil, the finance manager Ryan and the sales manager made a deal on an even better Colorado for me. They took the time to explain everything to me and went above and beyond to get me the truck I really wanted at a price I could afford. I will be sending anyone I know that needs a vehicle to Naples Mazda!

Ro
Review №19

Mike was incredibly patient, friendly and non pushy. I am always wary of car salespeople due to negative prior experiences (no offense to the many amazing automotive professionals out there) but I cant say enough good things about how hard he worked for us and how pleasant he was to work with. Mike is not a no person like so many salespeople are. He is an I will do my honest best for you kind of guy. And he never made us feel like we were asking stupid questions or being unreasonable in our offer. It was a privilege for him to be our salesperson.Rob & MelanieNaples, FL

JD
Review №20

I went to Naples Mazda because I saw a car in CoPilot listed at $13,884. That car has no warranty, it is an as is Sale. I went the next day to purchase the vehicle and the Sales Manager Dan, wanted to ad a BS charge called Naples Advantage for over $2,000, which I did not want to pay for that in the vehicle loan, I asked to decline the services because I didnt want it. He insisted on adding it. The Salesman Oscar Chavez went out of his way to do whatever to make us happy but that so called manager preferred to have us walk out with no deal because he wanted to put a service in that I did not find a real value in. Especially if it is put into the finance numbers. I do not recommend that so-called Sales Manager Dan. Go elsewhere...(update: 8/2/20: 1:38 pm) Its funny how they put it on the customer: were sorry we werent able to make it happen for you. It should say: Were sorry our Manager Dan tried to stick you with something you didnt want.

Re
Review №21

We purchased a 2020 Mazda 3 Premium from Naples Mazda and could not be more pleased with every step of the process!Our salesperson was Joseph Cali (He normally works on the Mopar side, but was able to take care of us with our Mazda). The gentleman who handled our financing was Ryan.Because we live so far away (Northern Tampa Bay), the team was willing to get everything worked out on the phone, text and email before making the 3-hour trip down.We got an amazing deal on the car and Ryan worked hard to ensure we received an outstanding interest rate.While this review is to highlight how amazing everyone at Naples Mazda is, it is worth noting that our Mazda 3 is an incredible car! Spending the extra money to purchase the premium trim is well worth it! If you are not sure what 4-door car to get, hands down, Mazda is the way to go!!!!!If you are in the market for a new Mazda, or any type of pre-owned car, do yourself a favor and go see the professionals at Naples Mazda!!!!Thank you Joe, Ryan and the entire Naples Mazda team for making our Mazda-purchasing experience very pleasurable! We WILL be repeat customers.

Ma
Review №22

My visit at Mazda was super awesome even though I did not get this car the experience of sitting inside of this Beautiful car will be mines real soon😄

Ma
Review №23

Have very bad experience with them. Told me,that they still have a car,gave me appointment next day.. when I came,they told that we are sold the car,look something more.. that was only one example of a car in that dealer,they had 24 hours to told me about that..but they decided that can waste my time..I lost 5 hours..2 hours it was time for road to them..all together 5 hours.. They doesn’t cost of they quality.. bad experience

Sa
Review №24

Amazing service, Phil was awesome. Highly recommended. I Will definitely tell people who are shopping for a car to head straight to Mazda. Phil made sure I walked away with something I was comfortable in. Also Michael was also wonderful. Great stuff. Lovely waiting area as well.

Ja
Review №25

In all honesty, I wasn’t going in sold on anything until I met Bill Eskridge. Back in July, I had the fortunate pleasure of buying a 2017 Dodge Ram Big Horn and I’m still very happy with my purchase today. With Bill and the rest of the Mazda teams help, I was able to breeze through the paperwork and they really did work with me on settling on a good payment. All of my requirements were met, I didn’t feel pressured into a sale, and the staff if incredibly friendly. I highly recommend giving yourself the chance to stop in and at least take a look around. Their selection is nothing to shrug at either.

Ac
Review №26

I want to thank Jeremiah Harrison for all the help he gave me when turning my lease in. Wasnt sure if I was going to lease again or buy out my lease. I had a few options to look at and Jeremiah gave me the pricing for all the vehicles I had asked for. Well I decided to buy my lease and while I was signing the papers, he took my car and had it washed and vacuumed. I was in and out of there in 1 hour. Amazing job everyone. Thanks!

Al
Review №27

Wife & I purchased 2020 miata soft top. we have documents ie e mail & text messages that we where knowingly lied to several times. The Mazda response is we mis spoke & are sorry for problems it caused but nothing can do. I am the guy in front of dealership protesting last weekend. I will continue every weekend Do Not Buy Here.update to mazda response about contacting them. I had contacted dealership,& Corp office prior to posting. The response below is just more off the same kick can down road until I shut up. News flash not happening see you tomorrow Do Not Buy Here

Le
Review №28

Had a wonderful experience! As soon as we came in the doors Daniel greeted us and asked if we needed any help. He helped us looked around and was very informative and honest on which car would suit me. Overall I would definitely recommend coming here and speaking to him. He will help you out with what best fits you.

Ca
Review №29

Liars...they make promises and then turn around and dont honor them. No sweat off the rich fat cats..just take advantage of clients and walk away.

ka
Review №30

I am helping my neighbor who is nearly 90 pick out a car. We honestly went to 7 other dealerships and by far this was the most friendly and professional place we visited. Our salesman Phil was truly patient and answered all of our questions. He offered us a ride to return our other vehicle.and gave us his cell number. If that was not enough after we decided to lease from him we called the next day with an issue and he got us the answer right away. So helpful-I give them a 5 star and highly recommend if you are reading this....go and check it out yourself.

Jo
Review №31

I went to this dealer unsure of whether I would be better off buying or leasing a new car for my family. Daniel Ortiz worked with me and patiently explained my options to me. I felt confident in my decision and left a very happy customer. Im very happy with the service we received and I will definitely be back in the future.

El
Review №32

Had a blessed and wonderful experience at Dodge purchasing a brand new car with my mother from Mr. Tyrone Morgan....., Mr. Tyrone Morgan was very honest and trustworthy during the whole process... Mr. Morgan even went above and beyond the call of duty by getting us the best price possible...To this day my mom still talks about how Mr. Morgan always had a smile on his face throughout the whole process... I’m also proud to say that we were apart of Mr. Tyrone Morgan history at Dodge Chrysler....That day we purchased our Vehicle made it his best sales day at that time... Anybody who’s looking for a new or used vehicle please check out Mr. Tyrone Morgan at Dodge Chrysler you won’t be disappointed.... satisfaction guaranteed....

St
Review №33

Took my Cx5 in for service. I was pleasantly surprisedat the price plus the free car wash. Would definitely take my vehicle back again.

Yi
Review №34

I went to Mazda after visiting other dealers and I must say my experience was beyond perfect. From the moment I walked in I was welcomed by one of the nicest most down to earth sales person I have worked with “Vinny”. I explained to him my situation and my budget and immediately he not only found what I was looking for but also had many options for me! Vinny understood my budget and worked around it to get me the best deal! I don’t have enough words to explain how satisfied I am with my purchase. I recommend Vinny at Mazda of Naples to find you the deal of your life!

Br
Review №35

These guys were great. I told Joe C. What I wanted and what my price range was and I expected them to come back at that exact price. But he came back lower! Not your typical pushy car salesmen. Great experience

Va
Review №36

I bought my car through salesman, Fernando Gonzalez at Naples Mazda. It was such a pleasant experience. He was quick and to the point. I did not feel pressured. I felt that he was honest and giving me the best deal possible. Fernando is a great salesman who is genuine and has an awesome personality! I highly recommend him!

Jo
Review №37

Cannot in good faith purchase a car here while there’s someone standing outside protesting. Must have treated him extremely poorly. No thanks.

Ma
Review №38

Wonderful dealership! I went there with my husband the other day to get a Mazda and it was a great decision. Also our seller Vinny did one heck of a job for answering my questions well and making sure my husband and I were satisfied with our car. Amazing job!

La
Review №39

I have always had Mazdas in my household and today was no different. I came in wanting to trade in my Mazda 6 and received a fair trade in offer for my old Mazda and the rest is history! thanks to Daniel Ortiz and Dan Rake, everything was so quick and painless. Thanks again guys! I love my Mazda and will be telling everyone to come see you two!

Ch
Review №40

Recently had a great experience in Naples Mazda/Dodge.Vinny was my sales rep. He was extremely helpful and informative about the vehicles. I felt like he genuinely wanted to help but never pressured or rushed.I ended up buying the vehicle and then returning months later to test drive a newly released Jeep Wrangler that once again Vinny help me secure for a test driveOverall great experience especially with Vinny’s help!

Ka
Review №41

Best customer service ever! Leo did everything he could to get me into the car I wanted! He made me and my mom feel very welcome and made us laugh too which was great. The whole entire staff was amazing and all of them were in great moods! I highly recommend Mazda to anyone looking for a new car! Thank you guys so much!

T
Review №42

I always have come to Naples Mazda for maintenance on my vehicle.. Usually i have James handle any oil changes, alignments etc .. This time i had a young man Kyle take care of me and i couldn’t be more Impressed.. what a professional, in and out experience.. Nancy (Manager) chatted with me for a bit and made sure everything i needed and wanted serviced was taken care of.. I’m always satisfied with my service but this time stood out. Great team!

Ca
Review №43

Listed one price on website showed up and price was 9000$ higher.

Lu
Review №44

I went to Naples Mazda days before my due date looking to lease a car ASAP. I had the best experience, Daniel Ortiz was so helpful and accommodating. He helped us get my car quick and I couldn’t have been more thankful to have our new car just in time for the baby. I would definitely come back to buy/lease our next car!

Ka
Review №45

The entire sales team, including the manager, Dan were great to work with. They made the process very clear and were ready to help me in any way possible! Not to mention, the entire process was extremely quick comparative to past experiences at other dealerships. GREAT TEAM!

Mi
Review №46

Mazdas have always been great cars and the dealership is no different. Thanks to Daniel Ortiz and the sales manager Dan Rake for a great deal! the two Dans are a great team, Double D is what I like to call them! 5 Stars every time!

Br
Review №47

Awesome place and great customer service..... I love this car dealer. I went down one evening looking for a truck and Vinny Cafone presented me way better and more affordable choices. He definitely went above and beyond. I recommend this salesperson to anyone needing help buying a car.

J
Review №48

I want to recognize Brian from Naples Mazdas Service team. He did a great job assisting me this morning, even though I didnt have an appointment. Ive been a customer there for over 4 years, and have purchased 2 new cars from them. I have always received the same, consistent, above average service from Service Advisers like Brian. I want his employer to know what an asset he is to the dealership, and know that I have become a very loyal and satisfied Naples Mazda customer. JH

La
Review №49

Came in and saw the used car at inventory Naples Mazda and found exactly what I was looking for. My salesman made it very easy also. Car buying has never been something I enjoy, but Daniel and his manger Dan Rake changed that for me. They explained every detail and kept me informed. Thanks guys!!!

Mi
Review №50

Late afternoon yesterday I experienced a roofing nail that found its way into my tire. I drove straight to Daniel Ortiz at Naples Mazda, from Fort Myers, and he handled my tire problem along with a recall in the same visit, which was under 1.5 hours. Not only did Daniel expedite the tire problem but also made my car buying experience hassle free and enjoyable.He is a spectacular sales person. I suggest anyone who is car shopping to contact Daniel Ortiz

Sh
Review №51

I lease my CX5 from here. Service is terrific. I heard a noise when I left my house for work.... called them and brought it straight in and they had a loaner ready for me to get to work on time. Even kept it overnight to be sure about everything. I felt good knowing they were taking care of everything.

Da
Review №52

Danny was amazing! Best sales person ever. Helped me find my car fast & made the process so easy. Thank you!! Ill be referring all of my friends and family to Danny for their car purchase needs.

Li
Review №53

Dan Gullick provided a truly exceptional experience at Naples Mazda. What we spoke about earlier today was exactly what happened when I stopped by tonight. No games and no back and forth negotiations! My wife and I had a great time with Dan, he really gave us a million dollar demo and delivery on our vehicle. We were in and out in less that 3 hours. Demo, test drive, finance and delivery included. I truly recommend Naples Mazda for your next purchase. Again, thank you Dan for making this experience the most pleasant car buying experience we ever had.

Ne
Review №54

Stopped in to the dealership at Naples Mazda and right away was greeted by Daniel Ortiz! He’s by far the best salesman I’ve ever had. He made my visit short quick and easy. I definitely recommend him to everyone looking for a Mazda!

De
Review №55

Dan Ortiz was great to work with when getting a lease for my new Mazda CX-5. He was always professional, personable and he really listened to my needs. He went above and beyond when faced with a few hurdles, which were out of his control. Dan proved to be very trustworthy~ I highly recommend Dan!!

Qu
Review №56

Best customer service I have EVER had at a car dealership. Daniel Ortiz was very helpful and knowledgeable. he was able to provide me with answers to all the questions I had. Thank You Daniel!!

An
Review №57

I have been to many dealerships within the last few weeks weighing my options on vehicles. Daniel answered all of my questions with through knowledge. He was very polite and not pushy at all (everyone hates a pushy car salesman)! I’d recommend any who has questions or wants to purchase a car to go and ask for him! Overall great experience.

Jo
Review №58

I had the best experience at Naples Mazda. I was helped by Daniel Ortiz every step of the way with a kind, friendly, but professional manner. Customer service is the key and I never felt more comfortable buying from a dealership. I have never been happier with my Mazda 6 and proudly recommended Naples Mazda to anyone and everyone

si
Review №59

Excellent service and I got the deal I wanted. Jeremiah was the salesman and Dan was the sales manager. I am extremely happy with how everything went!!

Ki
Review №60

My husband and I were looking for a new family car and had visited many places already. As soon as we walked into this dealership, Daniel Ortiz greeted us and helped us out. He’s a very honest salesmen and that is truly appreciated. He wasn’t pushy about making a sale and At the end, we got our dream car -a Grand Cherokee and couldn’t be happier!

Ro
Review №61

Car shopping is one of the most horrid things one can do in my opinion. You never know what youll end up having to deal with and honesty seems to be lacked by many dealerships despite them claiming it on all ends. This place however is an exception and I am forevermore their loyal customer!! No scams, no wasted time and they get me exactly what I need when I need it. Im now in the process of purchasing a second vehicle from them and if it werent for Daniel Ortiz I would be drowning in stress and anxiety as I always was when buying a car elsewhere. Thank you so much for your 24/7 top notch customer service Danny!

ch
Review №62

I’ve been interested in getting a new car for a while, I came into Dodge and had the pleasure of speaking with Daniel Ortiz. I wasn’t exactly sure of what it is I was looking for when I walked in. He was very knowledgeable and answered all my questions. I will definitely be back to do business with him in the near future!

Ko
Review №63

By far one of the best experiences. I came in to look at a Mazda CX-9 and was greeted by Tyrone Morgan. Very friendly guy, he was knowledgeable and made the overall experience great. He smiled the entire time, he was honest and also looked for the best deal possible. If I purchase the vehicle I would love his service

Al
Review №64

I chose to go to this dealership over my local one and I am so glad I did. I had a great experience. Daniel Ortiz helped me and did a fantastic job. Treated me very well and I have zero complaints. I would definitely go back to this dealership and would recommend it to others!

Ho
Review №65

Daniel Ortiz at Naples Mazda is a great salesman! He actually listens to you and doesnt push you into something you dont want but he will fight to do all he can for you and get what you want and need. Hes the reason Ill give a 5 star and he goes above & beyond what he needs to, to help you!

Cr
Review №66

Let me start off by saying nothing the dealer said made sense, if they wanted to make a sale they would have. I felt as if the communication was off. Poor i would say. I dont recommend naples mazda. Ft .Myers is the way to go. Mike isnt a good dealer at all!! Couldnt even make a 7,000 dollar car sale are you kidding me. Not even with money down. No help at all .

da
Review №67

When I bought my first car it was from Naples Dodge. I was unsure of what I would qualify for. Vinny went above and beyond helping me get into the car I really wanted (not being pushy at all). When I came back to get it serviced months later, he again helped me out big time! Highly recommend going seeing Vinny from Naples dodge!

Au
Review №68

Great people to deal with. Fair and honest. I highly recommend this dealership and Mazda. The Mazda 6 I have is as nice, is more comfortable and is way more user friendly than my Moms Mercedes C class. I love it!

ad
Review №69

My wife and I were looking for a new family car and had visited several other dealers. As soon as we arrived at this dealership, Daniel Danny Ortiz greeted us and helped us on our search. He’s an extremely patient and honest salesman and we appreciated that more than anything. He wasn’t pushy about making a sale and at the end of it all, we found the perfect car - a Jeep Grand Cherokee and couldn’t be happier!

Ja
Review №70

I was nervous about my first time ever leasing a car and trying to understand terms I was unfamiliar with. David Kruse walked me through the whole process with knowledge and patience and I couldnt have been in better hands. If you are looking to buy or lease a car please stop into this dealership. David and the team at Naples Mazda were attentive, accurate and responsive making my first leasing experience really empowering!

Ke
Review №71

Kevin Reynolds has become a part of the family. Has always been amazing to work with, including helping me after hours and on the weekends. Family environment, friendly and very respectful, thanks for all you do! Love working the team at Naples Mazda, Dodge, Jeep and Ram-

Cy
Review №72

Wow!!! The best experience ever! Vinny was so helpful and I could tell he had my best interest. Everyone was so friendly. If you are in the market for a new car, go see Vinny at Naples Mazda. He is the best!

Ai
Review №73

Nice atmosphere. Friendly and knowledgeable group of people. My husband and I stopped to compare the quality and price to other dealerships. The salesman showed us all the option we had to choose from and we fell in love with the new mazda 3. From the salesman to the sales manager, they exceeded our expectations and we felt very comfortable making our purchase. Thank you!!!!

Po
Review №74

Vinny was a tremendous help, his customer service was outstanding. He went out of his way to help me find my dream car, and he got me a great deal. I highly recommend him to everyone.

Da
Review №75

Service department is great! Had an issue getting in touch with them but it was not their fault! Mildrid was the advisor i worked with and she was great. Alex the tech that worked on my car was great as well and took the time to explain and show us everything and answered questions over the phone! We weren’t the easiest coustomers to work with but they did great and i left With great service!

Ne
Review №76

Amazing Service, great attention and phenomenal customer service. Very impressed with a member of the team, Daniel Ortiz. Answered all my questions to the fullest extent until I was satisfied. Such a great experience.

Li
Review №77

For the last week Ive been at different dealerships weighing my options on purchasing a new vehicle. My visit with Naples Dodge though was magnificent and seemed to make the most sense. All around a great staff and vey welcoming. Tyrone Morgan was more than helpful and answered every question I had. I recommend Naples Dodge!!

Ru
Review №78

What an amazing experience working with Joseph Cali was! He went above and beyond to help us find the perfect situation for me! It was the best decision to go to this dealer! If you need a car please see Joseph hes the best along with all the friendly staff at this location! He is now my fathers favorite baseball player!

An
Review №79

Previous years wonderful,, but had a problem this fall and all service people quit. Couldnt make an appointment or call to see if repairs were done. They hired 2 new people who are very polite and helpful, but still understaffed. Service personnel themselves are very good and fast, but you have to get the appointment first

Da
Review №80

Shopping for a new car is so stressful and I have ALWAYS dread it because I feel like they are just going to try and take all my money without having any care for what I really want or need. But I decided to go anyways just to take a look at some cars and see what is out there. I was greeted by Daniel Ortiz and in my head I thought he was going to pressure me into buying the first car I looked at but to my surprised he was very patient, friendly and whats best he gave me my time to look without feeling any pressure. I really appreciated this experience since it wasnt at all what I had in mind.

Ch
Review №81

I had a great experience while purchasing my new car. Vinny, the sales personnel, was very personable, attentive, informative and thorough. Vinny took time to research and inform me of all of my options based on my desired likes and features.

Em
Review №82

Buying a car is supposed to be scary, I thought. Vinny Cafone changed the game for me by being kind, informative, and it felt like I was making a friend. My sales person made the experience so easy, with such low pressure. Would definitely recommend to a friend.

Ny
Review №83

I will start off by saying that the car buying process is not a fun one. However, this was an exception. I walked in dreading what I thought was about to happen, but I was actually surprised. Daniel Oritz helped me narrow down my needs and wants to the PERFECT vehicle! We test drove the vehicle, got the paperwork done and I was out the door effortlessly. I cannot recommend Daniel enough and Naples Mazda for having exceptional customer service! Extremely happy!

An
Review №84

Danny Ortiz is my go to guy at Naples Mazda! He is professional and knowledgeable. There isnt a doubt in my mind that when I need a new vehicle, thats who Im going to see! A company is only as good as its staff, and Danny keeps Naples Mazda at an A in my book.

El
Review №85

Easy in and out to service, which is well marked to find. Friendly, polite and the fastest routine service I have ever had. Comfortable waiting area with beverages and some snacks available.

Na
Review №86

Recently I visited the Naples Mazda and I had an AMAZING EXPERIENCE. Daniel Ortiz was catering to my needs and what I was looking for in the car I wanted. It was a very stress free experience. Thank you to wonderful experience Naples Mazda.-Maikelyn L.

Ma
Review №87

My family and I worked with Courtney Gogliormella to buy my first car. We were just browsing around when we met Courtney and she was very polite and welcoming. She made the process very easy and exciting! Courtney worked hard to get the best deal for what we wanted. Her enthusiasm made the process that much more exciting! I love my Mazda 6!

An
Review №88

Wonderful experience! Found the car i wanted and they worked very hard with me to make sure I got the deal that I needed! Very pleased with my experience there, everything was quick and easy. Thank you Jeremiah for your amazing help!!

Ke
Review №89

Leo is the best Car Salesman there, I am very thankful to him for helping me find my first car and for the great advice. You have been awesome! I will come back to Mazda for my second future car and you better be there!

BR
Review №90

Took 30 minutes to buy a car. Great staff and personable. Louis and Dan were great! Will buy from them again!

Sa
Review №91

Daniel Ortiz is awesome. :) great service. Love my new ride. I have recommended many of my friends who are looking for a new car to stop by and see him. He is the best.

Ma
Review №92

Came to Naples Mazda looking for a new family car. Upon arrival Vinny cafone made an everlasting impression. Vinny was very attentive and professional. He made the car shopping experience much easier than I have ever planned. Thank you Naples Mazda and above all Thank you Vinny!

Ni
Review №93

What an awesome dealership! Right away I was greeted by Vinny Cafone (very professional) and he helped us pick out our new Mazda! My wife loves her car, can’t wait to come back and get myself one! Thanks again Vinny!

Ad
Review №94

Naples Mazda has done a great job for me when it came time to find a new vehicle. Not only did they help me find the best suited vehicle for me, but Vinny made the entire process a snap. I was in and out within a few hours driving away a new car. Vinny was very respectful throughout every step of the process and I never once felt like I was being pressured into anything. Thanks Naples Mazda and Vinny!

Kr
Review №95

I have bought two cars from Naples Mazda. One back in 2012 and another in 2018. Ive been very happy with both cars and sales staff. They give you a fair deal and dont pressure you into buying. They are also honest with you. When they tell a vehicle is a price, they dont turn around and and give you a different price when its time to sign the paperwork. I would definitely buy a vehicle from Naples Mazda again.John Lazor was our sales person and I highly recommend him.

Ri
Review №96

I have always wanted a Mazda so I stopped in to take a look at the inventory. I received a warm welcome from Daniel Ortiz. He showed me me my options, including my future dream Mazda, a 2018 Miata RF!! Although I did not buy one today, I will definitely be back to see him, simply because even after I told him I was not buying today, he was nice enough to show me around. No pressure!! Thanks Daniel!!

Sh
Review №97

Vinny made the best difference in purchasing my vehicle! I still confident to this day cruising around in my ride and it is all thanks to the effort Vinny put into assuring I was absolutely comfortable about my decision.

Br
Review №98

I am not sure that people know just how quite good the Mazda product has become. The SUVs are beautiful and they simply do not have issues.Wayne the GM is very active in his showroom and very friendly to work with. If you are looking for a vehicle that has all of the markers of luxury and performance (but without the high price) than Mazda is not to be overlooked.

Ma
Review №99

Very personable and helpful without being overbearing. We were able to stop in and get a few questions answered and did not have to leave any personal information. Leo was the salesman who helped us.

jj
Review №100

Danny Ortiz is a delightful and fantastic individual with a lot of knowledge of all the vehicles available. He helped me get my dream car, and made the process super easy! Thank you!

Information
40 Photos
100 Comments
4.5 Rating
  • Address:6387 Airport-Pulling Rd, Naples, FL 34109, United States
  • Site:https://naplesmazda.com/new-vehicles/new-vehicle-specials/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business_website_button
  • Phone:+1 239-597-9607
Categories
  • Mazda dealer
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car manufacturer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:8:30AM–7PM
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–7PM
  • Friday:8:30AM–7PM
  • Saturday:8:30AM–7PM
  • Sunday:8:30AM–7PM
Offerings
  • Oil change:Yes
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