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Brown Chrysler, Dodge, Jeep, Ram, L.L.C.
1226 Homer Rd, Minden, LA 71055, United States
Appearance
Brown Chrysler, Dodge, Jeep, Ram, L.L.C.
Comments
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Review №1

Elliott Brown exceeded my expectations! Great prices, friendly environment, friendly staff, never felt pressured, etc. Financing side was painless! The whole process today was a breeze; even had help cleaning my old car out and loading the kiddos car seats into the new one. Overall, I’m so pleased with deciding to go with Brown Dodge today and look forward to doing business with them in the future. You will be so happy you stopped in to see what they can offer you! I feel confident your experience will be just as good as mine was today!

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Review №2

I had a back window replaced in my car. Excellent work at a great price. Very fast service. My Dad is getting a recall fixed in his truck and then getting his windshield replaced. Excellent company. Definitely will refer them to everyone in the area

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Review №3

I have never had a quicker oil change! It took less than a day to get an appointment for service, they got me in and out right away! Everyone was friendly throughout the entire process. Having just moved, I needed someone to service my car after a longstanding relationship with Larson Chrysler Jeep Dodge in Washington state. I found the right place!

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Review №4

Amazing service. Extremely friendly and helpful staff that work with you every step of the way. When shopping for something new they were able to match me with a vehicle that suited my needs. I would highly recommend.

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Review №5

Just got a truck which was serviced by Brown Chrysler, Dodge, Jeep, Ram, L.L.C. in Minden, LA before it was sold. A couple of lights on the dash which brought me the local Truck dealer for a checkup. TOTAL DISASTER. No service was done as stated on the Carfax. Oil, fluids were black and dirty and/or were missing. Would have never expected from a authorized dealer like them. Whom can you trust these day....

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Review №6

Fantastic experience. Sales and Finance went above and beyond to make our experience flawless. To start our experience, we showed up at almost closing to look at one truck and they stayed with us well past closing to make sure we got to drive the truck and answer all of our questions. They obtained our financing quickly. We were so impressed we found another truck there and ended up buying 2 Trucks!! We highly recommend Brown, they made us feel like family!

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Review №7

Friendly and professional. Fantastic working with them!

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Review №8

Good prices.. easy financing options...helpful staff

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Review №9

My family has been loyal to Dodge for decades. The last few we bought have had way too much trouble with electric issues. We are not buying another Dodge. I have a minivan and my Dad has a 1 ton diesel truck. Both have changed our minds about staying with Dodge. I am giving this location 5 stars because of the services provided by the shop. We have gotten honest advise and good service for our vehicles here. The shop foreman is a good guy. We dont feel like they spin things trying to nickel and dime us here. Dodge makes good looking products. Just wish they put as much focus on reliability of the electronics that the entire auto depends on to run. The cost of operating a Dodge just doesnt make sense anymore. If you have trouble with your Dodge, I recommend driving here for service you can feel better about.

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Review №10

Bryan Stevens, Operations Manager is awesome! But be careful, he is so good at his job, you will be leaving in a new vehicle!!

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Review №11

I ordered a new car from here and the dealer prep was poor and they lied about the license plate. I would have rated them lower but it seems like all Dodge dealership around here are poor so I guess that should have been expected.

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Review №12

Always take cash! For every credit card you use they charge you a 3.5% fee just to use it!

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Review №13

Been car shopping here for years. Wouldnt buy another ride from anywhere else. Fred is awesome!!

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Review №14

The people here are more than just helpful. They care and want to help you. Enjoyed every part of business with these people!!!

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Review №15

Very friendly and professionalWould recommend them anytime

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Review №16

Super nice group of people. Holly and Melinda in service are top notch and took care of me. They go the extra mile. 100% A+ 5 star all the way.Since I can’t leave another review I want to edit this one. I stopped in today(7-4-20) to have my 2017 ram 5500 looked at because the shifter comes out of gear without the ignition being in the on position and within 10 minutes, Melinda had taken all of my information, procured a mechanic and he had removed the faulty component under my steering column and had it back together and I was on my way. The Service and support there is untouchable. I divorced my selling dealer(HTC) for lack of care and support. Highly recommend Brown Dodge.

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Review №17

Friendly hometown feeling. No pressure buying

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Review №18

Thanks to Bryan,Fred & Abbie for helping me purchase my truck at Browns Dodge Minden,Louisiana !Great customer service ! If anyone out there is looking for a new or better rideGo talk to the “A” team they’ll have you coveredThanks guys!!!!!

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Review №19

I had a totally different experience.Their service department is awesome. They just repaired my 2010 Wrangler the week before last. It was a repair that I had been chasing with the two dealerships in Shreveport/Bossier for over ten months. Neither of them were able to find out what was wrong.I brought it in to the guys at Browns and they had it diagnosed in a little over an hour and had the parts ordered within two hours. They had it repaired a day and a half later!! It had already been in the other two dealerships over 8 times and it was two days each time. One time it was 5 days they had it. And these guys in Minden found it in a little over an hour.Everybody I ran into while waiting was really nice. They are good people!I know who is doing my service from now on!! And when I am ready for a new Rubi.

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Review №20

Great buying experience. Very helpful and accommodating. They found just what I needed. Stop in and visit with them. Dont waste your time going to Shreveport.

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Review №21

Always helpful in the notary dept.

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Review №22

I would post a negative ten if possible. I brought my Jeep in to have a radiator replaced, because of a leak, done, no problem. Received a phone call stating that the Jeep was still overheating, I requested for them to perform some tests, in which they did not do. Received another call, stated that the technician recommended a new engine, my heads were warped blah blah blah! Now, I was born at night, but not last night and I do have a mechanical background. So, I went and picked up my Jeep and took it to Superior Motorsports in Haughton. The next day I received a phone call from Superior that my Jeep was fixed, they replaced the stuck thermostat! Brown, you need to have a really good talk with your technicians about shooting off at the mouth trying to diagnose something without checking everything. Buyer beware of this dealership!

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Review №23

Will keep coming back. Elliot is always my go-to salesman.

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Review №24

The people are so very nice and helpful.

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Review №25

Great truck buying experience!! Quick and smooth. Michael Kelley was our salesman highly recommend him.

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Review №26

Well worth the drive, highly recommended.

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Review №27

A local small town dealership with very friendly folks & atmosphere to visit in considering to purchase a nice clean vehicle. Have new & ore-owned vehicles.

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Review №28

Good people my family and I been dealing with this dealership for years and thank you Fred but most of all Mark Cotton for everything hes our favorite car dealer there

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Review №29

I got a 2016 Jeep renegade, the compressor went out after a couple months, the technician that fixed it broke the trim and replaced only the part that was broken leaving it in two different colors, my wife had to get upset and get the owner involved to have all the trim replaced and the color matching.Now a relay switch has gone out and again it’s in the shop, we had to push the issue to get it fixed within a couple days.only 21000. Miles on it.I have a 2015 Dodge Ram 1500, only 60000. Miles on it, the engine had to be replaced, the staff was very good at replacing it under warranty,but again they didn’t put everything back together, I went out of town and had to buy screws and bolts to put together what they didn’t.I found out after buying both that they are now owned buy Kia, maybe that’s why they are breaking down.I have to say if you take anything into this shop, inspect everything, especially if it’s under warranty.I’ll not buy another Jeep or Ram, back to Chevrolet or Ford.

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Review №30

They did a tire rotation and front end alignment on my 3500 Dodge Ram Dually diesel. They were professional with good customer service. I would take my truck there again.

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Review №31

Very friendly. Great customer service

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Review №32

The salesman, Pat Harper, was great! Love my new truck,

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Review №33

The people are the most helpful and friendley people in the industry by far ..those who shopped here know and those who havent yet, get ur tail on down to browns and get down with a new car

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Review №34

I always get quick, correct & kind patient service from these folks.

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Review №35

Great Service & Great people, thanks for everything

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Review №36

Nice friendly people that are willing to help you out.

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Review №37

Good place to buy the car you need.

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Review №38

The service dept personnel were super nice and honest. Very rare these days!

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Review №39

Good people and great service. They treat everyone as family

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Review №40

See Mark Cotton a great salesman @Brown Chrysler.

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Review №41

Nice friendly atmosphere.

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Review №42

Marvin Young is awesome

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Review №43

Great service & caring mechanics & manager.

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Review №44

Great customer service. Talk to Fred.

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Review №45

Great service department.

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Review №46

Great customer service.

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Review №47

100percent GREAT

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Review №48

Fast service, friendly people

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Review №49

Just had a part put on my truck appointment was at 9 didnt finish until 1:50

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Review №50

Fast service

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Review №51

Ridiculous prices for repair

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Review №52

Good location

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Review №53

Friendly and helpful

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Review №54

Friendly staff

Information
31 Photos
54 Comments
4.5 Rating
  • Address:1226 Homer Rd, Minden, LA 71055, United States
  • Site:http://drivebrown.com/
  • Phone:+1 318-377-9855
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:9AM–3PM
Offerings
  • Oil change:Yes
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