Very helpful.and pricing was below autozone.

Called to asked about a previous purchased item and the employee was very sarcastic over the phone and not friendly.

Had to go inside to show the employee what tool i needed cause they couldnt confirm over the phone even with my part number i got from the website

Very knowledgeable professional employees.Im just a customer not filiated with Napa.

NAPA has friendly and very helpful people.

Thanks to the nice gentleman at the desk with gray beard that was very helpful and patient.

Friendly staff good service

Very helpful

The thermostats(3) the new radiator cap was weak and caused my engine to overheat and the power steering lines failed on the high pressure side,they were also 3 years old... I used to swear by Napa but not anymore

The guys behind the counter know what they are doing and are a pleasure to have in the team when your in need of hard to find parts!

Great store and help there.

Napa is an excellent place to get car parts for your car. The people are friendly and courteous, and they can tell you how to do the things you dont know how to do yourself. They are very knowledgeable and are willing to help.

I use to go to AutoZone but had a string of bad experiences. So I decided to try Napa and so far so good. Its always clean and your always greeted when you walk in. The reps are willing to help 💯. They gave me printed quotes for parts. No lines, no attitudes, no bad advise. I recommend this place and will continue to buy from here

This NAPA cant seem to get things right. Watch your receipt carefully. The prices on the receipt dont always match the advertised price or they might overcharge you. The hours also do not seem consistent.

Parts are basically the same as other part stores, but price is usually higher. All they know is basic common parts. I have found no experts or anyone that really knows their stuff. Sad when you get told I dont know everytime I go in for what I consider common issues.

If a mechanic installs a NAPA auto battery, be sure to get a NAPA receipt number in the event the battery fails in warranty. I had my mechanics invoice showing the date, type of battery, and amount I paid, but without the NAPA register receipt, no exchange. So I have to take the battery to my mechanic so he can handle the exchange. I dont think this procedure is good customer PR.

Rep was rude, condescending, I walked out saying you dont have to treat people that way.

Usually has the part Im looking for

I bought strut and shock assembly for the front end of my car and picked them up the next day. After pulling my car apart I realized that they gave me 2 exact same parts and I needed one for each side of my car. I had to figure out how to get back up there just to find out they would have to order me a new part and it wasnt even there. I returned my item and went to oreilleys down the street and saved 46$. Napa is expensive

The employees are courtious! They have good stock and decent prices

NAPA has a lot of good Quality parts. Their staff is always friendly and helpful.

My one and only place to get parts I trust for my personal vehicles!

Absolute LIARS. I needed a Mass Air Flow sensor for my 01 Sentra. I have read a lot about the MAFs and for this particular year model it is really hit and miss. Therefore, I specifically asked them before purchasing, CAN THIS ITEM BE RETURNED IF IT DOESNT WORK? I was assured several times that if it didnt, then we could return it. Well, low and behold, after it was installed and the computer was reset, the car ran worse than it did with the original MAF. My mpg tanked and the car had barely any horsepower. So, I tried to take it back and suddenly these people sang an entirely different tune. Not only would they not take it back, but they also insisted the only way they would guarantee the part is if I took it to Nissan and had THEM install it. Now seriously, why would you go to a parts store to get parts if you have to take it to the dealer to have it put in???? Kind of defeats the point, doesnt it??? I used to like NAPA, but they burned me for over $200 this go round. I will never shop with them again. They just lie to you to get your money. Once they have your money, customer service is forgotten about. PATHETIC!!! I would have given them no stars if it were possible.

I called about a part the employee who answered the phone was not only rude but hung on me before I was finished I will never ever call napa auto parts again

Dont know about anyone elses experiences, but Ive been in this area for over 12 years and wish at least one part store could get someone that knows what they are doing. Most of the time I go to NAPA, I leave with nothing simply because I cant stand idiots. How could I know the parts and the locations of the parts better then anyone that works there? I usually get irritated that the employee only knows how to push a button on the computer and if they cant find a part on the computer they say they dont have it. But 99% of the time I can tell them exactly where it is. Then they act like, oh, maybe we do have it or they say they were confused about what I was wanting.And definetely dont ask any of them to get you something that is custom application. If they cant put a vehicle in the computer and get a part that the computer says fits it, they are totally lost.Just tired of companies hiring people that dont know what they are doing.Ex: I go in and say I need a 50 amp solenoid. I get asked what vehicle its for. I say its for a led light bar and it pulls 42 amps which is 500 watts. They ask again what vehicle its for? They dont have a clue whats going on. Then I ask if they have a continuous duty solenoid. They act like they dont know what that is and then I get told they dont have one.2nd ex: I go in for a starter and they ask what vehicle. I say F150 fx4 with a 5.4L. Then they say what make, Chevy, dodge, Ford? Ill turn and walk out right then.3rd ex: I asked for exhaust collector bolts for a 92 Yukon. They acted like they didnt know what I was talking about. I get asked where is it located at on the vehicle? They spend 5-10 min trying to find it on the computer. Then they said we dont have that and to try OReillys. I turned and went down the isle and grabbed the bolts off the shelf and said just sell me these. Then I told them they really needed to find another job because they were costing the company money and turning customers away for no reason other then you dont know what your doing. The bolts were on the self and clearly states gm exhaust bolt kit.If the salesmen did what they were suppose to do and knew what they were doing they would make a sale. A person not knowledgeable coming into the store would have left.

Very knowledgeable and parts available.

Super helpful and friendly

Good place to shop.

Always have the needed tool or part.

Great service and know-how.

Ok customer service

Great staffs

Youll find what you need here.

Very knowledgeable

This is the place to go to your parts

$26 for a wiper ????

Good time

Good service

Had all I was looking for

Good service

Staff is arrogant.

Not this one

Friendly people

Had to reorder the parts

Theyve always had the parts I need.