user
Diamonds Direct New Orleans
3230 Severn Ave, Metairie, LA 70002, United States
Appearance
Diamonds Direct New Orleans
Comments
Th
Review №1

After visiting five other jewelry stores, I bought my ring here. It was the best decision I made. The quality and price was better than the other places. My sales associate Sasha was awesome! You wont be disappointed.

Ma
Review №2

My husband and I went to Diamonds Direct in search of a new setting for my diamond and a wedding band. We were greeted by a wonderful staff. Our sales person, Sasha, was very knowledgeable and helpful. She was attentive and had a really good understanding of what I wanted. I now have the ring of my dreams along with a beautiful wedding band! Diamonds Direct and Sasha are the best!

Ka
Review №3

Don’t see anyone except Amanda! She is hands down the most professional, knowledgeable and most patient person there. I am a terror when it comes to picking out what I like, as I’m obsessed with what is now and trendy but also love vintage inspired. She helped me narrow down what I liked, then helped my honey bun surprise me with the most amazing engagement ring. This girl is the best!

BE
Review №4

After going to Zale, Jared, Kays jewelry store. DIAMONDS DIRECT be the place if you looking for promise ring thats mean something in your relationship. ADI the best jewelry experts that i vouch for when coming to getting a promise ring for the one you promise to be right beside for the toughest times. ASK for ADI and just let him know what is your situation. I promise that ADI will get you that right promise ring in your situation. Thank you ADI !! Cant wait until i see you again.

Re
Review №5

Elaine was so friendly and helpful in finding me the perfect ring! I always assumed ring shopping would be a huge ordeal and felt like Id have to settle, but I found my ring quickly and it takes my breath away! One of the best retail experiences Ive ever had.

Gi
Review №6

My Saleman was the best he took the time with me from start to finish to make sure my needs was met

Ed
Review №7

We came in on a budget and wedding date fast approaching. Amanda was so patient, kind, and understanding. They made us feel like family. The Manger went above and beyond and by the time we completed our purchase...I had my ring AND band...he had his ring that he chose from day 1...PLUS we stayed in budget. Praise God from whom all blessings flow. This was a Christmas miracle. We will be forever grateful and thankful. Thank you for making us feel so special it did not go unnoticed. 😍🙏🏾😍🤩🤩🙏🏾

F.
Review №8

Upon entering Diamonds Direct I knew that this was no ordinary place!! As I stood looking over every inch of twinkling, sparkling light that surely could be nothing less than me floating through the Milky Way.....from one galaxy to another, just wanting to reach out and grab the lucky gem that was to be mine! Back into the realm of reality, everything about Diamonds Direct was impeccable. The staff were all warm & endearing, each in their own special way! The personal jewelers are knowledgeable beyond expectation, while being honest in terms of what I would probably be most happy with (and all below the cost of what I started off thinking my budget would be!)! There are enough stars in the sky for each & every diamond lover to wish upon....and be it safe to say that once you are ready for that special diamond & your wish is made, you will surely find yourself & that special gem at Diamonds Direct.....where wishes & dreams can and do come true!!

Ja
Review №9

Thank you Ms. Fee. She was amazing and helped me very thoroughly. I’m forever grateful to her and my fiancé loves the ring. I will always go back to Diamonds Direct. Easy process and never felt pressure.

JJ
Review №10

I have known Sasha for years now and will follow her wherever she goes. She proactively calls me to have my wife’s jewelry serviced and always remembers to call me about a week before both her and my mother’s birthday. I never feel pressured to buy but instead like I have a true professional and consultant who has my back. She gives me her honest opinion and has never steered me wrong, including telling me when to put something back! She’s knowledgeable about the stones and takes her time giving me history lessons and explaining their significance, so there’s always a story to be told when receiving compliments. Even if she doesn’t have something specific, somehow she’ll get it always- coming through. She’s personable, reliable and genuine which is why Sasha has made me into a life long avid jewelry aficionado and reigns as my family’s personal jeweler.

Le
Review №11

I had a wonderful experience, in large part thanks to Elaine! I did not feel rushed and took my time, Elaine talked me through each pair of earrings I tried on, and in the end I brought home my dream earrings.

Pa
Review №12

Love Diamonds Direct and Amanda is hands down the best!! She made ring shopping a breeze. I went in with an idea of what I wanted my engagement ring to look like, and she made it come to life. She’s very knowledgeable, friendly, and down to earth. She took her time with us, answered all of our questions, and explained everything thoroughly. She treated us like family from the very beginning (and still does). Go see Amanda!

MT
Review №13

We had a great experience buying a diamond with Sasha. She is a very knowledgeable and patient employee who respected our opinions and budget. Sasha answered all of our questions and made the whole experience easy and stress free. Thanks for everything, from Olga Lopez

Je
Review №14

Ceasar assisted us with our purchase. He was attentive, informative, and a pleasure to work with!! We have bought multiple items from Diamonds Direct and are always impressed with the product and service!

Wi
Review №15

My fiancée and I had a wonderful experience at Diamonds Direct with Sasha. She helped us find exactly what we wanted for the right price, paid close attention to detail, and provided excellent advice. I cannot recommend her enough.

De
Review №16

Elaine was my salesperson and she was great! She was enthusiastic and professional. She respected my budgetary range and couldn’t have treated me better if I had no limit. She never rushed me and indulged all of my idiosyncrasies. I would highly recommend Elaine!!!

Gr
Review №17

Sasha was excellent and made the experience of buying a ring both comfortable and confident. I visited other stores and know that Diamonds Direct offered the most value. I have and will continue to recommend visiting Miss Sasha to all friends and family for future purchases!

Me
Review №18

I walked in not knowing anything about diamonds and Sasha helped me with so much information. She was super sweet to both my fiancé and I. We can not wait to come back and get our wedding bands in a few months. She is truly an asset to your sales team. I would not have the engagement ring of my dreams without her help :)

kr
Review №19

It was such a great experience when I went to Diamonds Direct to buy myself a necklace! Amanda made the experience easy and fun. She was knowledgeable and really helped me make the perfect choice! Def recommend everyone to head over there!

Le
Review №20

Me and my fiancé traveled here from Alabama and it was worth the trip. We were catered to and the whole experience was just fantastic! From the beginning till the end. We were served wine and drinks. They were doing a great job in being safe. We had mask on and there were sanitizer throughout the store! They also give out complimentary mask and travel size sanitizer! Theres also a play room for your kids to keep them entertained! Our expert Sasha was very detailed in explaining the quality of diamonds and took the time to show us different options! It took about a month and We were traveling to Birmingham and Sasha took the Time to overnight my ring so I could see my ring!!! And when we picked up our ring I was just so wow ! I am amazed with the diamond and the setting!!! Sasha is amazing and she does a phenomenal job! She does a great job in communicating with me as well!!! She makes me feel so important and I cant wait to come back!!! Go see her for an experience you wont forget!

Jo
Review №21

We are so happy and pleased with how our special day turned out and it all started with Fee at Diamonds Direct. She was so attentive, sweet and extremely knowledgeable on their products. She was instrumental in helping me choose the perfect ring for my girlfriend ( now fiancée 😉). Needless to say, based on the pictures that she said yes!If you’re looking for that special ring on that special day... look no further and come see Fee at Diamonds Direct.

K
Review №22

Me and my fiancée came here to get our wedding bands. Staff is very friendly and they have a huge selection, you’re bound to find what you’re looking for!I can’t say enough great things about Sasha, she helped us through the whole process and was patient with us while we were searching for the perfect rings.I’ll recommend Diamonds Direct over and over again!

Gi
Review №23

I was in the market for a ring and my brother recommended diamonds direct. I visited multiple jewelers so I kind of knew what I wanted. I was helped by a very personable and polite employee from diamonds direct (her name was Fee) she was very knowledgeable about jewelry and gems. I am very pleased with my purchase and even more with her customer service. Also a big bonus is the jewelry is made in the U.S. and not Chinese made which falls apart easily, my ring is also covered by their warranties which covers any damage at all free cleaning and sizing. Great experience 5 star rating.

Ro
Review №24

Fee and Adi were amazing for us. My wife and I made multiple trips to the Diamonds Direct in Metarie because we enjoyed the service THAT much. The hospitality was amazing...their explanation of everything was impeccable...and their selection was unmatched! My wife still gets complimented for her ring by strangers and friends alike (I also get kuddos for picking it lol). I will always recommend Diamonds Direct, but most importantly Fee and Adi for making this experience and investment an easy process.

ge
Review №25

I loved my experience at Diamonds Direct. I visited many months prior and saw some things I liked. When I returned, I was very impressed by my salesperson Nafeesa. She remembered the items I liked from my prior visit and like last time she didnt hassle or rush me. She was able to answer any questions I had. I was able to purchase one of the most beautiful items in the store in less than an hour. I will be returning.

Re
Review №26

Elaine was absolutely amazing and professional. I came looking for the perfect ring for the perfect love of my life. Its not the biggest. Its not the smallest. It was just the BEST FOR HER! Elaine was attentive and patient with me. She allowed me control while she ensured the most remarkable experience. Elaine made me feel as if my, now fiance and I, were the only royal couple getting married this year.

St
Review №27

Really friendly and professional. They fixed up and cleaned my wifes engagement ring, and did a great job.

Mi
Review №28

I have only ever had amazing experiences at Diamonds Direct but this location in Metairie takes the cake!! I was immediately greeted with kindness and a clear desire for wonderful customer satisfaction. Sasha was so knowledgeable, kind, and empathetic. It was clear that she truly cared about my experience and I can’t wait to bring my business back to this location! I would absolutely recommend anyone looking for quality jewelry/diamonds to venture into this beautiful establishment.

Cr
Review №29

I had the best experience ever with Sasha!!! She was very attentive and knowledgeable about all of the pieces I was interested in. Sasha was also very eager to assist me. I will definitely shop with Sasha again!!!

Qu
Review №30

Going to Diamonds Direct as a first time engagement ring buyer Sasha made me feel at home and she walked me through every step of the process. Great service and even better people!

J.
Review №31

I have been utilizing the services of Diamonds Direct over the past few months. I am thoroughly satisfied with the courteousness of the staff and their knowledge of jewelry!Recently, I had the jeweler refinish my husbands gold wedding band, which required some major refinishing from constantly being hit while hesworking. The job was beautifully completed at an affordable price.I really enjoy conducting business at this store because I always feel welcome!As always I have to give a shout out to my favorite salesperson Nafeesa (Fee)!She is a knowledgeable, patient, and thorough salesperson.Thank you Diamonds Direct.

Ro
Review №32

The young lady Fee was Phenomenal!!! She gave a warm welcome. She was open and honest, didnt push the issue on making a purchase. The most I loved is she is VERY KNOWLEDGEABLE. She loves what she does. She is now my forever geologist. She has awesome customer service skills...

Ka
Review №33

Fee was amazing all around! Explained everything very thoroughly and helped me more then I expected! She really made the experience a lot better and easier then I thought. HIGHLY RECOMMEND FEE!

Ch
Review №34

Came in with my partner and our sales associate Sasha made a big decision feel so easy!! Sasha is the absolute best!! Thank you again!!

Da
Review №35

Love this place! Sasha really helped me out in picking the perfect piece for my picky girlfriend

Si
Review №36

I went into Diamonds Direct to purchase an engagement ring. I knew what type of ring I wanted but I didnt know how to go about looking for one. Sasha was my sales consultant. She was so awesome. She was so friendly. She educated me on the how Diamond Direct does business while having such a friendly; cheerful; fun vibe. All my nervousness disappeared and made the process so much easier.. Thank you so much. I will be back for future purchases and I will recommend to others.

ka
Review №37

5/5 Hands down the best experience I’ve had in a long time definitely coming back to Nicole and Sasha they really know their stuff and they helped me find the perfect gifts for my price range

Tr
Review №38

Awesome experience with Sasha she really knows how to pick out stuff you’ll love

La
Review №39

What an awesome amazing professional and fun experience here yesterday with a hands down amazing sales rep, Amanda! Our experience was fabulousAnd could not have been more perfect. Thank you Amanda for being a part of our forever! I cant wait till our rings come in..

Ca
Review №40

Sasha and the entire team are great to work with! Love all the selection they have and awesome people to work with - especially Sasha!

Je
Review №41

Nafeesa is very professional and such a genuine person. We loved how nice she was. She deserves only the best and a higher commission rate because of her quality of work.

ke
Review №42

Thanks to Sasha for helping me find what I needed, again! I’ve known Sasha for about 5 years now and she been my sales rep ever since. Every piece of jewelry I own, along with my girlfriends’ has been with the help of Sasha. She will work with you at whatever budget you are working with and is right on once she finds your taste. She is very passionate and knowledgeable, and never disappoints. So anybody traveling from afar looking for their piece of jewelry, or any of the man who’s looking to propose to their soon to be wives, go see Sasha!

Fa
Review №43

Diamonds direct makes purchasing jewelry an absolute BREASE! They’re beyond friendly, endlessly helpful, and their customer service is top notch. Adi was my salesman, and he made my whole experience absolutely wonderful! Check them out the next time you need to make an important purchase!

1
Review №44

Got to say, this is by far the best experience I have ever had shopping for jewelry. I needed a gift for my mom and Elaine Didier took very good care of me. No pressure at all, and gift wrapped professionally. I even received a hand written thank you card. Who does that? Top notch customer service. Thank you for the great experience.

Ka
Review №45

I had the pleasure of working with Nafeesa Mateen (Fee) at Diamonds Direct. She was absolutely amazing! Fee helped me to pick out the perfect engagement ring. She was extremely knowledgeable about diamonds. She educated me on diamond cuts, grades, and clarity. She is truly a genuine individual that cares more about your wants and needs rather than the usual pushy sales tactics you often see when ring shopping. She was great throughout the entire process! I would highly recommend her.

Fa
Review №46

Sasha and Nicole really know their stuff. My wife has never been happier with me thanks to these 2 ladies. It’s as if they know my wife more then I do

Jo
Review №47

The employees are great the atmosphere is beautiful I bought my engagement ring for my fiance

jo
Review №48

Sasha was the best! Extremely knowledgeable about each and every cut and clarity. She was also able to help my fiance find the perfect ring. Extremely happy with the purchase and will be back very soon for wedding bands.

Su
Review №49

For my birthday, my boyfriend told me to pick something out at Diamonds Direct, but I wasn’t sure what! Sasha showed me just about everything. She was very patient and easy going—not your typical pushy salesperson. She was very friendly, so it made my visit very pleasant. I came back with my boyfriend the following day and Sasha was very prepared with my selection. I would recommend Sasha to anyone interested in buying anything from DD. I love the store, which is very clean, plus they take precautions with the virus these days!

Ch
Review №50

Elaine was amazing! I gave her a sense of what I was looking for and a rough price range. She came back with numerous options across that spread. There was nothing I didnt like -- and one necklace that was perfect for my wife. After Christmas I went back in to get a watch band adjusted and some jewelry cleaned. They took care of it all within 60 minutes. They also made sure not to clean anything they werent certain their equipment could handle without damaging, but gave me guidance on how to touch it up at home. 5/5, highly recommend!

Ma
Review №51

Thanks to Sasha she did an amazing job helping me choose some options for my ring! She was very knowledgeable about the stones and helped me choose the perfect ring with the perfect diamond! She made it a magical and memorable experience for my husband and I! Just from meeting me and talking to me for a few minutes, she gained a sense of my style and she was spot on!! She even checked with me after our purchase.

Lo
Review №52

Sasha at Diamonds Direct made the process of finding and creating the perfect engagement ring easy and stress free! I went into it not knowing a thing about diamond clarity or color and Sasha explained it all thoroughly to where I was comfortable in all my decisions. I got the diamond I wanted and then some and Sasha made sure I stayed within my budget! I know my girlfriend will be thrilled when it’s on her finger! I’ll definitely be back to Diamonds Direct to see Sasha about wedding bands. Five Stars. 10 out of 10. You’d be doing yourself a disservice by not giving Diamonds Direct a shot!!

Lo
Review №53

I got the opportunity to work with Elaine and received the ring back in February. I came to her with very specific details and she delivered exactly that within the budget that I wanted. It was such a great experience overall and I would definitely love to recommend Elaine for anyone that are looking to purchase.

Sh
Review №54

Amanda was great! She definitely went above and beyond to help us!

Ma
Review №55

Highly personalized service. Vast selection of diamonds and precious gems. If you don’t see what you are looking for, they will get it for you. Beautiful selection of Tacori rings and many other designers. Great customer service before and AFTER the sale.Sasha S. was extremely knowledgeable and patient during my selection and made me feel very comfortable during the entire process. Truly a 5 star experience.

Jo
Review №56

I recently bought an engagement ring for my fiancé this past month and my experience was amazing to say the least. I was helped by Amanda. She was extremely patient and took time to help me find the perfect diamond and ring for the love of my life. The entire staff was nice and made me feel like family. It doesn’t matter if you are there to spend $1000.00 or $100,000.00 they will treat you the same. Remember to ask for Amanda she’s great!!!

Co
Review №57

I was a little disappointed I asked the salesperson could she help she can but she never introduces herself and I instantly got the feeling she thought I was wasting her time..then I had to ask does the store has someone that they use to finance she said yes..and again I dont think it was going to go as it did...I had to ask how many carrot is it even though it had the tag attached..Well to make a long story short I was approved for credit in the amount of 8800.00 then she became very helpful...oh the store is giving 48 months of interest free. So would you like to get the other ring ? Lol I did Im sure that made her dayBy the she never said Thank You ‼ she said Ill give you a call when theyre done .

da
Review №58

“Fee” was the best! She took her time and shower me all of what I was interested in and guided me to pick the perfect piece of jewelry for my loved one. I couldn’t have asked for a better professional. Thank you! Thank you! Thank you!

Je
Review №59

Amanda at Diamonds Direct in New Orleans is your go to girl for any and all jewelry needs. She took very good care of me and my fiancé and helped every step of the way in picking out the perfect engagement ring. We are both very indecisive people and she was very patient and understanding. She knew my style perfectly and went above and beyond any expectation we could’ve ever had. They make the experience as least stressful as possible! Please go to Amanda for all your jewelry needs!! My girl doesn’t disappoint!! 10/10 would recommend her!

Me
Review №60

Amanda helped me find my wedding band for a great price. I came in there thinking I wanted a certain look and Amanda showed me a style I’ve never seen before and it was the perfect match. Even though my fiancé did not purchase my engagement ring from Diamonds Direct the wedding band I bought seemed like it was made for my ring. She made sure to order a customized ring that was better than the one on display and within my budget. I couldn’t be happier with my wedding band, the price, and the customer service. I will definitely recommend Diamonds Direct and especially Amanda to any one.

An
Review №61

I traveled from Arizona to New Orleans for a special occasion. I decided to visit Diamonds Direct and was greeted by Fee, the most amazing diamond expert. She was clear and knowledgeable about the diamonds of my interest. She welcomed me as I was a family member. She helped me with major decisions that I thought couldn’t happen, but she made it happen. I now own my first pair of diamond earrings and necklace. And to top it off, she delivered my custom necklace the day after because I was unable to get back to the store. Thank god for Fee!!!!!!!!

Aa
Review №62

I had the greatest time shopping for an engagement ring for my girlfriend! The staff was very nice and offered us beverages. Cesar helped me to find exactly what I was looking for and he took his time with me and explained everything that I needed to know and more. I highly recommend Cesar and Diamonds Direct to anyone!

Ma
Review №63

I think this place is awesome and a perfect fit for our area. I took my wife in to browse for a new set to celebrate our 30th year being together along with our 20th wedding anniversary and all I can say is that Elaine nailed it, and thanks to Kyle for helping with my sometimes difficult wife, but we are extremely happy with the end result with the stack, as Elaine refers the ring and band bands set. I will be doing plenty of business with this jeweler in the near future as my beautiful wife loves her diamonds

Al
Review №64

I really love Diamonds Direct. I feel very comfortable and the hospitality there is Great!!

ry
Review №65

Sasha was great to work with and helped me find the perfect ring. She was very knowledgeable and made the whole process go smooth. Also, plenty of champagne to celebrate. Awesome experience. Thanks

Je
Review №66

Amanda Fekete is the best associate EVER! She is so patient and friendly that it completely takes the pressure off of purchasing. She seems to really love what she does and really cares about making the customer happy!! So happy with my experience :)

An
Review №67

Adi was our guy! He was so helpful going above in beyond with everything. I recommend Diamonds Direct to a anyone looking for value and beauty. Just ask for Adi and you’ll be in the best hands.Angel

As
Review №68

Diamonds direct repaired an heirloom ring for me and I was blown away! The work was incredible and at a price you can’t beat. Huge thank you to Elaine who was extremely helpful. 10/10 recommend!!

Am
Review №69

Fee was AMAZING. I came looking for just a single diamond. I explained my situation to Fee and we started talking. I told her that I found my perfect ring and wasn’t interested in looking at any other settings, however she very respectfully told me that the ring that I chose was not a good option for my budget. She pulled out a ring that was even better than the one I had originally picked out. I was able to get my dream ring plus a bigger diamond! I never felt pressured and was walked through the whole process. Everything was explained very thoroughly. I felt very comfortable the entire time. They even offered my wine while I waited (although I said no thank you) Kyle was also so sweet and helpful. I am so happy that I decided to stop by. I cannot wait to get my ring. Thank you diamonds direct!!!Edit: I’m editing my review because Diamonds Direct just keeps getting better and better. I cannot rave more than anything about how well they treat their customers. I am sooo in love with my ring!! Everyone is so nice. I will be posting pictures of the finished product!

Ma
Review №70

Elaine is amazing!!! She definitely helped with any and all questions. This is not the time I will be seeing her because I am sure my future wife will like an upgrade down the line.

Al
Review №71

Amanda Fekete is the absolute best! My fiancé and I went in and had an amazing experience because of her. She is super helpful, friendly and energetic. You can tell she really loves what she does. She’s patient and truly cares that her costumers get exactly what they want. I couldn’t have asked for anyone better =) we got lucky for sure! Great costumer service!

Ga
Review №72

Had a great experience here. There were a lot of options to choice from. Adi who assisted us was extremely knowledgeable and helpful. He gave great suggestions and recommendations.

Sa
Review №73

Amanda did an amazing job helping me choose some options for an engagement ring! She was very knowledgeable about the stones and helped me choose the perfect ring with the perfect diamond! She made it a magical and memorable experience for my boyfriend and I! Just from meeting me and talking to me for a few minutes, she gained a sense of my style and she was spot on!!

Sa
Review №74

Such a great experience! So many options to choose from and great service. Elaine helped us and she was beyond wonderful and so patient. She took her time with us and didn’t make us feel rushed at all. She’s great at what she does :)

Jo
Review №75

Very warm and friendly staff. Everyone greets you with a smile. The minute you walk into the room, you wanna buy every piece of jewelry you lay your eyes on. Best prices in the area and high quality. My fiance loves her engagement ring. Thanks Diamonds Direct for putting a everlasting happiness in our lives. Ray Golden, Ali Chung, Cesar Fuentes,, Kyle Rising-Moore, and my girl Sasha Sergutin, youre the best.. Well be back!!

Ch
Review №76

Nafeesa has been a big help each part of my married life! She has taken the time to know us both and been avaible extending her time and self over and above each time! Thanking you so much for making our 20th annivetsary special!!

Ju
Review №77

This place is pristine. As soon as you walk in the door you feel like a princess. Can I get you a champagne or glass of water vip all the way. Was greeted by Kyle, the GM and Sasha and they helped with all my needs. They inspected my rings and found that they needed to repair some pave stones. I trust them completely. While going over paperwork I asked if they had any Star of David jewelry. They had one perfect necklace and as soon as I tried it on, I knew it was meant for me! I have been looking for a Star of David for 2 years in Los Angeles and never found the right one. So happy to come to this store and not only fix my jewelry, get treated well but find a new piece for my collection. Thank you both for the amazing day!!!

Ni
Review №78

Great product selection, excellence customer service. I’ve been to several jewelry stores, but the friendly service provided by Elaine was on another level.

Em
Review №79

I just wanted to say Diamonds Direct made my shopping experience so amazing and flawless. I am currently in the process of getting engaged and have been trying to wrap my mind around what a woman would want. I met Sasha who made me feel at ease from the first moment she spoke to me. Her presentation taught me a lot about diamonds that I never would have known or thought to know. I will be back very soon to close the deal. Thank you so much Sasha!

Ro
Review №80

I cannot express how amazing this place and all its people are! Ray, Adi and Amanda specifically made the most important day of my life such a breeze. Their attention to detail is unmatched by anyone else. They really took the time to explain what I was purchasing and made me feel comfortable during the whole process. I thought this experience would be confusing and miserable. It was an absolute breeze! I learned a lot and have made new friends in the process. Definitely go see them. Also they have the best free beer selection in all of Louisiana and they dont mess around with those fake *lab grown* diamonds.

Cl
Review №81

Go See Sasha. Really, go see her. I knew very little about diamonds before having gone in the store. Sasha was very patient while teaching me about their products and set me up with favorable options that fit within my budget. I highly recommend that anyone go see her.

Mi
Review №82

Kyle, Sasha, and Erica are the absolute dream team. My fiancé had a very specific design in mind for both her engagement ring and wedding band, and with their help- we got it exactly right. I can’t say enough good things about the customer service, dedication to perfection, and overall knowledge at the Diamonds Direct in Metairie. We will be loyal customers for years to come because of how well taken care of we have been at this location.

ca
Review №83

There no words to express how grateful I am for Diamonds Direct!! Amanda & Kyle went ABOVE & BEYOND to get me the perfect ring after the franchise jewelry stores gave a horrible ring and experience. I am extremely picky and Amanda was very patient & kind with me from the design of the ring to finding one that works with my budget. They even helped me figure out how to keep my original stone from my first engagement ring. Thank you diamonds direct for giving me my dream ring! I highly recommend them for your jewelry needs!

Ky
Review №84

The entire service and my service advisor Michael was awesome.

Da
Review №85

It was awesome 👌 very good service 👍

we
Review №86

Awesome experience! Adi Chung was the best, super helpful, & informative! Helped us completely. We Had to order the rings, was told 4-6 weeks, picked them up today at 2 weeks! Couldn’t be happier!

Ch
Review №87

The service was incredible! Sasha was attentive and friendly and helped me find exactly what I needed!

Na
Review №88

Amanda is GREAT! She made our ring shopping experience a lot of fun! She answered all of our questions, and followed up with us when needed. Both Amanda and the rest of the staff are very friendly and helpful. We will definitely be doing business with them in the future! Great experience!

Wh
Review №89

Sasha is Amazing! She made my shopping experience easy. Sasha was easy to talk to and she also listened to what I needed. Sasha found me the perfect gift for my husband. I would highly recommend Diamond Direct for anyone looking for great service and quality jewelry.

Ni
Review №90

I came here to replace a diamond tennis bracelet that was stolen from my mom. Amanda and Adi searched tirelessly until they found the perfect bracelet. I am beyond satisfied!

Ni
Review №91

Just bought an engagement ring and it was so great. My fiancé loves the ring and the service was great, every time I came in I was served a drink. Adi was very helpful and got the ring made very quickly.

Ca
Review №92

I went in to check the place out, I have heard so many commercials on the radio, I wanted to see what it was all about.I was immediately greeted and offered water, wine or champagne (Thank you for the water, it was a hot day)Then a young lady by the name of Sasha introduced herself to me and was extremely knowledgeable about all the lines and products at the store. I was fascinated by all the options and choices. I got to try on some amazing pieces as well. I have my eyes on a pair of Sapbire and diamond earrings that I want my husband to “surprise” me with.They experience was 1st class all the way. Diamonds Direct is my new jewelry store.

Ca
Review №93

Had a wonderful experience in the store. All employees were very professional and helpful!! I will defiantly recommend salesman, Cesar Fuentes to all my friends and family!!

Ha
Review №94

Sasha was absolutely amazing 😍 me snd my fiancé went to look at rings and this was the first place we left and my fiancé actually felt like he had options(not your typical few ring option for men, like most places) and he got exactly what he wanted. His very own custom ring ❤️ Sasha was such a great help and made us both feel completely comfortable and made it fun !

Ea
Review №95

Tina Maples and Diamonds Direct in Metairie have become a future go to for special gifts with great pricing.My birthday girl has not stopped talking about her bracelet. Loving it is a huge understatement. Even after my feeble threat of returning it and finding something less from Big Lots she just laughs. 🙂In all sincerity, it only made her day that much better. I gave it to her just before leaving for dinner and the next 20 minutes (while I am driving) was all about the bracelet. Her birthday was a beautiful success with all of her family and friends. ( They also held a mini convention around her wrist). 🙂. I think everything is losing its luster three days later since I’ve only heard her mention it 9 times today. (My mistake, that was 9 to me, I lost count of how many times I heard her telling others of the whole experience.) 🙂Truly, I have to say “Thank you Tina”. You made the entire process more of a “let me help you” rather than “let me sell you”. That in itself means a lot.The Spring Trunk event invitation was an added bonus I will keep in mind.Thanks to you and your team...J James

Ma
Review №96

As a business owner I know a quality employee. Thats Adi. 100%

Kr
Review №97

My husband recently upgraded my diamond in my wedding set for our “35th” Anniversary. We had a wonderful experience at Diamonds Direct. The staff was very friendly. They even serve you champagne or whatever you would like to drink. 🍾🥂 Sasha was awesome. She searched for exactly what I told her I wanted and had the diamonds sent over for us to select. She found the perfect shape and size for my setting. She explained every detail to us. Her expertise and knowledge is beyond words. I couldn’t be happier. She was a pleasure to work with and I highly recommend her. 😊

Sa
Review №98

I highly recommend Diamond’s Direct in Metairie. Upon entering you are greeted by a friendly face and asked to enter their exquisite showcase room. It’s brightly lit with MORE thank enough bright lights and sunshine off to one side. ELAINE invited us in and offered an array of refreshing beverage options which was just the beginning. She shared with my daughter and myself a plethora of knowledge regarding diamonds such as the three C’s. It had been a long while since I shopped for diamonds so the extra measure she took to inform both of us was truly appreciated. ELAINE was so patient and she was so much fun to work with and before long it was like shopping with a personal shopper. Together we found the perfect gift for my senior who is graduating today. ELAINE shared her time, knowledge and her patience with us and I would most certainly be back. It’s as if we gained a confidant, someone we can entrust with any future purchases, which will be many. She definitely gained my trust and I look forward to returning. I also believe the prices at Diamonds Direct were more than fair. You know exactly what you are getting with each piece. I saw the carat Wt, clarity and price on the ticket. I found that to be a sign of transparency which I noted was quite a nice impression from the moment ELAINE took us under her wing. She tended to our every question with honesty and joy. Even her team members were professional and friendly, even offering us more beverages as we waited for ELAINE to gift wrap our newly purchased diamond piece. Thanks so very much, Elaine! (Too many highlights to our shopping experience to list.)

Ke
Review №99

My fiancé and I purchased wedding bands and had a heirloom diamond ring made from Diamonds Direct. Sasha, our Diamond Expert was truly amazing! Not only is she an expert in her field but her customer service is impeccable. Sasha is knowledgeable in her field and truly cares about her customers. I would absolutely recommend Sasha and Diamonds Direct for your next diamond jewelry purchase..you will not be disappointed!!

Ca
Review №100

I have to say just how impressed I am with diamonds direct! I accompanied a family member to choose an engagement ring and it was a wonderful experience. We felt so welcomed and the whole staff was so inviting. When calling to schedule an appointment to come in we spoke to Sasha and she was amazing. We gave her the budget and style interest and she sent videos of beautiful rings he described. Sasha was very respectful of his budget and educated him on how to chose the best diamond. Their prices are really good and have so much to choose from. He left very happy with his final selection and even more impressed with diamonds direct and their staff!!

Information
43 Photos
100 Comments
5 Rating
  • Address:3230 Severn Ave, Metairie, LA 70002, United States
  • Site:https://diamondsdirect.com/
  • Phone:+1 504-383-3900
Categories
  • Diamond dealer
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–6PM
  • Sunday:12–5PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Payments
  • Credit cards:Yes
Similar organizations