user
Brown Brothers Automotive
1850 E Main St, Mesa, AZ 85203, United States
Appearance
Brown Brothers Automotive
Comments
Ki
Review №1

The machine said he “fixed” the problems with my car but all he really did was just cleared all the errors codes on the cars computer. I still have all of the same issues and error codes. The car was only 3 days off the lot and it started giving me error codes. The only reason I kept the car was because now the same car cost a little extra due to the car shortage.There really nice and understand at the beginning but once they can feel that you’re going to buy a car they kinda turn for defensive. They beat around the bush and make the car seem so much for so little when they really should knock down the price. Not coming back.

Ca
Review №2

Excellent work and customer service. Consider fair prices as well. Recently did major work on my SUBs.

An
Review №3

Thank you, Brown Brothers Automotive for 70 plus years of dedication to your customers, community and now some of our furry friends. I bought a used vehicle a couple of months ago. The air conditioner started blowing hot air. I really need the air as I am getting ready to become a foster parent for dogs. I shared my email correspondence between Follow Your Heart Animal Rescue and myself. When I went to pick up my vehicle, Bobby G, in the service department told me the unit needed a new compressor. True to the Brown Family tradition, this work was done free of charge. They gave to me the customer and to the community in making sure of the comfort and safety of the dogs I will be able to help. God bless you, Bobby G.

Er
Review №4

Such an easy low pressure experience. Pablo was great, I was in and out with a new car in less than an hour.

Pe
Review №5

I AM ABSOLUTELY THRILLED WITH MY PURCHASE FROM Brown Brothers Automotive!!I had bought a car previous to this down in Tucson where Im from. It ended up with so many issues the dealership I bought it from had to give me my money back. I ended up going out of Tucson to look at cars online. I found an amazing 2015 Chevrolet Equinox at Brown Brothers Automotive and made the trip up from Tucson to take a look. I ended up buying it and drove it home that night. I had a technician look at it and its sound. There was only a single issue with the car and its not even really going to be an issue until next summer. All in all Im 100% happy with my purchase. Mike made the transaction as smooth as warm butter.

__
Review №6

These guys are part of the Brown and Brown car dealership family. its a small lot but they have a really good selection and these guys know everything about cars. They do work on cars here also and the mechanics are phenomenal theyre like mechanical geniuses friendly honest theyll tell you whats wrong and theyll tell you whats not wrong. Its the only used dealership I would give five stars.

Tu
Review №7

Was going to finance vehicle with these guys the vehicle I was going to finance had cosmetic damage I had pointed out that the vehicle also had common transmission problems and that you get all that body work done and paint work done was going to cost thousands of dollars so I had said to go 2000 lower on the price and I would get the work done and come back and refinance with them and trade up in 2 years and bring them back a better vehicle than they handed me and they were not willing to negotiate

Mi
Review №8

Call Ron brother is a great place Tim Troy josh are always pleased to help meBob is always in a bad mood always charge me more than anywhere else doesn’t make me feel like you kind of brother feel like I’m more of a nuisance than a customer frankly ever since Moe Moe has been gone iv sadly heard more and more negative experiences with Freinds and family iv sent though I just wish bob would put a smile on and just treat people like they are human.

Er
Review №9

They are always nice and very thorough. Gary fixed my car and told me everything that was wrong with it without being pushy or trying to sell me things I didnt need.

St
Review №10

These guys are very good on computers for your car...Bob seems to be honest, friendly and has a bit of know how

ni
Review №11

Finance guy WAS HELLA HELPFULL AND DID BACK FLIPS FOR MY SIT. THANK YOU BROWN BROTHERS ......

Ga
Review №12

Excellent service they installed a new engine in my truck very happy with everything and wouldnt go anywhere else for service!!!

Br
Review №13

Bought a truck from these guys, sold me a 3k warranty which I thought was included with the vehicle, I get the loan paperwork showing 3k more than what the truck cost. Called the warranty company to cancel the warranty which the dealership has to do. They finally cancelled the warranty after some back and forth with the dealership and the warranty company. Now 3 months after I purchased the truck, Im still waiting to get the 3k refunded to my financial company. I have called repeatedly to get the money refunded back to the bank, every time I call, theryre too busy to take my call. Constantly being told Ill get a callback and all I get is crickets. All I want is the money refunded back to my bank for the warranty I dont have anymore. I would not go here to buy a vehicle, be careful with the warranty if they try to sell you it!

Ru
Review №14

This is my second used vehicle that I have purchased from Brown Brothers. I feel really good about my buy. They did a full run through of the vehicle and buying a used vehicle its expected to have little things here and there... Brown Brothers made sure the vehicle had no concerns or issues. I did not feel pushed into buying anything and I did most of the deal on the phone for any of those with concerns of covid. I came in and test drove the vehicle for a good 30 min. Thank you guys for your help and Im impressed on how your company has evolved.

Su
Review №15

Awesome dealership! Great customer service, I feel like I am treated with royalty. Oh and have I mentioned there cars, let me tell you! Rather you like to go fast or drive slow in style, maybe need lots of room they have it all.. Thanks Benton for taking care of me! Highly recommended

Al
Review №16

Great service and outstanding people.

Le
Review №17

I was looking for a new vehicle I liked one they had online and sent a message thru their website. The salesman Michael was awesome! He called me back immediately and was so nice and helpful over the phone. When I got to the dealership everyone was friendly and knowledgeable. They were extremely honest and forthcoming about the vehicles and the financing manager was amazing. He helped me get the best rate possible and made the deal go so smoothly. They got me in the car I wanted and I am loving it! I’ve purchased many vehicles over the years at fancy dealerships and hated the whole process. I can honestly say this was by far the best experience I’ve ever had! Thank you Brown Brothers you guys are the best!

Do
Review №18

Quick, easy transaction! Could have done it contact-free

Pr
Review №19

Been coming here for over 7+ years now to get all my families vehicles serviced. Great work, fair prices and honest small time feeling shop. I trust this place for all my vehicles and recommend highly to friends and family. Bob the service writer is A-1 and upfront with you with no bull.Thanks you!

Ro
Review №20

Very patient and Friendly. Staff even when it took forever to get phones working and Internet went out.

De
Review №21

Great place, i bought two trucks from these guys so far and really enjoyed the experience each time. 20-30 minutes in and out easy

Mi
Review №22

Bargains bargains and Better bargains

Au
Review №23

The salesmen here were prompt at responding to my inquiry and they were very easy to work with. No conveluted deals or unnecessary fees or complicated jargon. Straightforward and easy to understand and super nice, they simply want to get you into the car you want without making it complicated or regrettable. The cars on the lot are all quality vehicles and I definitely would go here again or advise others to do the same!

Kr
Review №24

I have known Michael for a long time and he has sold several cars to my family. He has always been honest and given us a fair deal. All of the cars we purchased have been mechanically sound and never left anyone stranded.

Le
Review №25

Purchased two cars from Brown Brothers and both have been amazing purchases. All my maintenance is done with them as well and they do a great job. They are honest and fair and take great care of their customers!

Je
Review №26

Michael, my salesman, was awesome. He was patient, efficient, and professional yet friendly and down to earth. I was a tricky finance person but they got the deal done. Thank you to everyone at Brown Bros for getting me into the car I not only needed, but wanted. I would strongly recommend them to anyone shopping for a quality car!

Br
Review №27

Im very satisfied with the sales people at brown brothers automotive. Very friendly and knowledgeable. Had my car and everything I needed done in a quick amount of time. I am definitely recommending brown brothers auto to everyone who needs a car! I am very satisfied with my purchase!

He
Review №28

I bought my 2nd car from brown brothers because everyone deserves a second chance. Besides all the issues I had with the 1st car were eventually resolved. Now with the 2nd car Ive done some research... Repair invoices couldnt be obtained. Then when they were, they were wrong. Wrong date, wrong repairs, repairs that were never done. Worst of all I was told that the vw dealership couldnt even find the issue I was concerned about. Well today I was told by the vw dealership that my car has NEVER even been in their location. And now four months later, since Ive been driving it thinking I was crazy, repairs will cost me over $4,000. But I will tell you this dealership had me totally fooled and Im not naive. So dont trust them as far as you can throw them. I dont. I will NEVER go back. And suggest no one else does either.

Mi
Review №29

Staff is really friendly with nothing but great attitudes. Bob took care of me he is a great guy, you wont be unsatisfied because Bob wont allow it he made sure to fix my electrical issues I had previously took it to a different shop prior to Brown Brothers and they were going to charge me a arm and a leg and that wasnt even for all that Brown brothers and Bob did for. Thanks Brown Brothers I would and will recommend anyone and everyone to buy through them and as well get their vehicles fixed with them.

Do
Review №30

As a business owner Im extremely satisfied in your service from start to finish! Bob gets it all started by listening to the problems you have, and what you are looking at for causes. Always on time on repairs, which is important to my business. Gary top notch, not only fixes the problem, but watches and inspects for future issues. They have my business for as long as I own trucks/cars.

R
Review №31

Love this group! Fair prices and excellent service.Timmy (Mo) over in sales has been great to work with. Bobby in service has always taken great car of my vehicles. I now go to him for all services. I would recommend Brown Brothers to anyone.

Ke
Review №32

Recently bought my S2000 from here, the staff couldnt be more friendly and professional. They held the car for me for nearly a month while I tied up some loose ends and didnt make any pressure. I couldnt have asked for a better car buying experience and they genuinely care about who the inventory is going to just like any car person would as well as do whats best for the customer. Also military friendly I highly recommend this place.

Mi
Review №33

Love this place you got the money you the Power to get what you want on their lot Great Customer Service and those Young Men Stull enjoy their jobs...and it shows must be a great place to work for they all have smiles on their faces...Go there and ask for Jordan Lowe..hes awesome...pucs to come

Ha
Review №34

Have had a wonderful experience each time I have been into Brown Brothers Automotive. Benton H. was both knowledgeable and helpful. Would definitely recommend to a friend looking for a vehicle.

Sh
Review №35

Here was my situation car broke down and on the edge of loosing my job for lack of reliable transportation and also due to a poor credit score tarnished by a couple collections I was very skeptical of any decent approval from any dealership but still took my courage in my hand and decide to step inside the lot of brown brother on main and country club in Mesa.Monti put me in the car of my choice the same day with so much experience and honesty that I recommended his service for anyone serious with good or bad credit.He helped me get my beloved 2015 ford focusHow the heaven he cant get you a car????Brown Brothers - MONTI. Winning team

St
Review №36

I have bought two cars from here and its been a pleasant experience each time. I would highly recommend the Brown Brothers for all your car buying needs.

Ma
Review №37

Brown Brothers is one of the best car sales I ever been too, I have experienced an extreme customer service! Thanks to Michael that he always has been on top of things, and Mr. Bob, a very nice man! Thanks a lot guys!!

Ma
Review №38

Benton made my buying experience super easy. I especially appreciate this considering I had my two kids with me. He was friendly and kind to my kids and worked with me to make the paperwork go by quickly as well. We are enjoying our new vehicle 🚗 on a long trip now. I would recommend this dealer to anyone who wants an easy buying experience with a great deal on a car.

Al
Review №39

Great place to buy a car, and service for your car.

Sa
Review №40

Brown Brothers Service Dept provides excellent car care service. I purchased my 2011 Mini Cooper with them and return for my oil changes routinely. I trust them completely.Happy customer-

Mz
Review №41

Ben was amazing!!let us take our time looking at cars even let us test drive a car to the other location to see if there was anything we liked over there.our financing was tricky our Co signer lives out of state & he still worked with us! Got us in a car when other places told us no! Definitely recommend Ben!!!

Xa
Review №42

Good honest service! You just don’t find places like this anymore and when you do it is a breath of fresh air. I highly recommend these guys. All repairs and maintenance performed have been top notch and fairly priced.

Re
Review №43

What an excellent place to have your vehicle worked on. Bob is superb in customer service and Gary is the BEST at repairs. We have always been extremely satisfied and have referred at least 4 other people to Brown Brothers Automotive. We highly recommend them.Peggy & Rene Mejia

Ax
Review №44

Amazing experience, everyone was friendly, worked quick and will legit get you a car. Would definitely recommend. Thanks guys

el
Review №45

Got my brakes done in just a couple of hours. The pricing was the best Ive ever been quoted at and the customer service was above average. I was helped by Jake and he was great. He even went out of his way to fix my key. Great company!!

Ke
Review №46

They seam like a very nice place to buy a car. They say they stand by their word. That all of the cars have been fully inspected. I took my car in saying thermostat was bad 3 times on the 4 time they finally agreed and wanted to charge me over $250 to fix when the part cost $23. U have had the car 2 months now but I took it in the first few weeks. Its almost like they knew they just wanted to wait as soon as possible. Im a single father of 3. Im trying hard to provide for my family and they do me like that. Also the car had a brand new radiator on it but the radiator cap was so old it didn’t work so after a few months of having the car I lost a/c and heat and was loosing coolant from my reservoir. Got a brand new radiator cap and all my problems were solved. I think they put a old radiator cap on a new radiator on purpose. I just don’t understand. When you buy a radiator it comes with one. It was very frustrating but I got my car fixed. From me fixing it.

Ju
Review №47

Braden the sales rep was very knowledgeable and helpful in making our vehicle purchase. It felt like we were in and out with our new vehicle in no time at all. Very happy, Thank you!

Sk
Review №48

Very personal dose a great job take care of you. They treat you like family

Jo
Review №49

Honest mechanics. I know that sounds like a contradiction.lol

Da
Review №50

Brown Brothers sold a car through the internet, to a friend of mine. I picked the vehicle up at the dealership and was impressed with the appearance of the facility,and the sale itself.

Ra
Review №51

Great place with a awsome staff top to bottom. I know I will be purchasing here again in the future. Adam was awsome and helped us out alot. Would give 10 stars if I could.

Ar
Review №52

We just recently purchased our first financed car through them. Michael helped us through every step of the way. He made the whole process seamless and effortless for us. We will definitely recommend them to anyone looking to purchase a vehicle.

ra
Review №53

Great customer service, extremely professional and understanding. I got a great deal on a used Toyota Corolla and highly recommend Steve and Braden. This place is family owned and have been in business for over 86 years and for good reason. Highly recommend anyone looking for a used car to the good guys at Brown Brothers Automotive!

Ca
Review №54

Monte and the guys at Brown Brothers Automotive where amazing!! They were able to get me into a car way nicer than I had anticipated. They where able to take my less than bad credit and get me approved!!! Thanks so much guys!! YOU ROCK!!!!!!!!!

Te
Review №55

All the guys at brown brothers were awesome and helped me tremendously. Got me into a vehicle and were very sweet. I Thank you all of u for everything.

Cy
Review №56

Bought my car in july, have a rough patch getting my license plate since my car was bought in auction out of state. But I must honestly say they care about you and always try to make it right, which is hard to find.Thank you so much bob for the unseen work you do!

Ka
Review №57

Bought our used Camry here 4 years ago at a fair price, Brown Bros. did the needed service and repairs we wanted done before taking possession of the car. All work was done and done well!Fast forward 4 years and a gasket dried out and started leaking. They got me in quickly, fixed it with quality parts, cleaned up the mess from the leak in the engine compartment, and did it all in a day. Totally satisfied!Service manager really knows the whole car repair process, from the actual service work to how to correctly treat the customer. Glad we found Brown Brothers.

Ch
Review №58

Super Impressed with Brown Brothers Auto. They got me into a perfect car with a payment I could afford. I was very satisfied with my salesman, Doug Guthrie. He was courteous, honest, and understood my needs. He helped me get financing as a first time buyer and he explained everything. I couldn’t be happier with my car and the service I received at Brown Brothers. I will definitely be sending anybody shopping for a used car to them. Thanks Brown Brothers!-Chantz (one very happy customer)

Su
Review №59

Benton made my experience super easy I would love to work with him again! He also does $200 referrals so definitely worth mentioning this dealership to your family and friends!

Iv
Review №60

I bought a 2008 Ford F250 from this place about a year ago, it broke down during the test drive. It broke down because of a DPF sensor, no big deal, they fixed it in a few days and I got the truck. One thing that bothered me though was when I asked about the compression on the engine, and I was assured that it was fine and each cylinder was tested and they were all 90psi...90psi on a 6.4 liter diesel engine. That was a red flag to me. So when I took possession of the truck I took it to another Ford dealership and had them test the compression. That dealership told me...and I quote take the truck back the engine is f*****, so I get paperwork and take it back to Brown Brothers, I left the truck there for nearly 3 months. First they tried resleeving cylinder 8, but eventually they claim they replaced the block, I say claimed because they refused to give me any documentation as to what they did, I was shown an invoice attached to a stack of papers that had an amount of $13k on the invoice and was told see we fixed it. Though the block does indeed look new or gently used, I can not insure the engine because I have no documents to prove it has been replaced. The quality of the work performed is also questionable, I have since found several bolts not fully seated, like the bolts for the cab of the truck for instance. Thankfully I still had a vehicle to drive during the time of the repairs, but I had nothing to tow with, Brown Brothers did provide a rental truck from enterprise to tow my trailer out of state on a few occasions. Trying to get information on the status of my truck during the repair process was extremely difficult, I had to make all calls and they never called me. This could have been 4 stars or even five had I received the documents showing what repairs had been made in those three months.If you buy from here make sure to take it somewhere else and have the engine checked.

Ma
Review №61

Got my car here about a month ago and never had a complaint. They are very polite and are willing to work with you no matter what. I would highly recommend this to anyone looking for a great car

Be
Review №62

I worked with Braden over at their Country Club lot. Awesome guy very friendly and gave me a great deal on my truck! Very happy

Sa
Review №63

We previously brought a Car from Brown Brothers 2 years ago, they gave us a chance when no other dealership did. Therefore 2 years later we went back and got us a car from them, and they are so amazing. They never force anything on us, they took their time to understand our situation and budget wise. They really do treat their customer like family, and take the time to know us. Thank you Brown Brothers, its dealerships like you that makes getting a new car smooth and great. If you ever do need a car go to Brown Brothers, they will take care of you, and make sure you get into a car that fits your budget and comfortable for you and your family. Thank you.

Ma
Review №64

As a single woman Im always confident that Im getting the most accurate information and the best service available. Brown & Brown has always accommodated my schedule and treated me with respect. Thanks to Bob and Gary I can always count on.

Kr
Review №65

Very good mechanick, help,fast service,resonable price.

Tr
Review №66

Brown Brothers was really helpful financing the vehicle I was looking at. They were friendly, patient, and I could tell they were more interested in helping me get the car I was looking for than just trying to sell me any old car. I would recommend them to anyone.

Ma
Review №67

Had a no hassle car purchase without any problems

Mi
Review №68

Benton Hall at Brown Brothers was super helpful (and no pressure) when looking for a vehicle. I had a great and fun experience getting a great car! - Thank you!

Ap
Review №69

Our second vehicle purchase from Brown Brothers and I would recommend them, they take care of you and Benton and Braden are amazing at walking you through everything and making things work for you.

ne
Review №70

Professional And Pleasant

Ti
Review №71

These people are like family to me. Earl is his name. Love this guy he cares, hes fair, and will give you his all. Thank you Earl, your the best!

Ja
Review №72

Awesome variety of cars to chose from! The easiest car buying experience! And overall, great customer service!

Sa
Review №73

Benton and Bob were so helpful and flexible with meeting with me! Wouldn’t go to anyone else. Thanks for your help y’all!

Mi
Review №74

All around mechanics are top of the line always working as if it was there on vehicle, 💯

Sh
Review №75

Thank you Adam for your assistance!! I had no intention of purchasing a vehicle the same day that I walked on the lot, but to my surprise, I got a great deal!!! Car buying has never been sooo easy 😁

au
Review №76

I wish I could be happy as the other people who bought vehicles from them. I recently bought a 2005 Dodge Ram and the day I bought the vehicle, the radiator was leaking and the passenger front wheel bearing was making noise due to a sealed wheel bearing being dry. They replaced the radiator, but didnt replace the wheel bearing. Argued with me that the bearing was fine and it was the crap tires making noise. Tires that needed to be replaced but they also refused to do so as well. They claim quality and multi point inspection... FUNNY. I am a trained and certified ASE Master Auto and Diesel Tech. So after I picked up the truck for the second time I was headed home and stopped to fill up my gas tank.. As I was fueling up, the tank began to overflow out the top of the tank itself. Someone had replaced the fuel pump recently and didnt put the lock ring back on top of the fuel pump assembly... So yet another frustration... I get to work the next day and do a complete 156 point inspection and find that both wheel bearing have play in them and they are dry. Also find a broken leaf spring in the passenger rear as well. Among the air filter being dirty and all the fluids on the vehicle are dirty except the engine oil had been changed. Also found that they put stop leak in the cooling system. They put a radio in the truck and the antenna Isnt even plugged in. All the breaks are down to 25%. So needless to say the vehicle overall is not great, and is unsafe to drive should any of the above listed items fail... So if you choose to buy a vehicle from them please have it checked over by another shop...

Di
Review №77

I like their services, they are nice and this is my fourth vehicle that I buy from them. Good deals.

Ri
Review №78

AC was blowig hot they got it replaced in about 3 hours and its blowing ice cold will be back in future

Ma
Review №79

Excellent service for free to fix the a faulty tire sensor for the used car I just purchased

Ro
Review №80

The brown brothers on main and gilbert red a are old school cool in my book.They done me well,Got the car I wanted and a dealership I will go back to and met the crew and they done an outstanding job above and beyond,rate them, well hell, they all red lighted the chart board,Thanks my friends,Made my year,over n out

Sa
Review №81

HORRIBLE SERVICE...One star still seems too much to rate this dealer, of there was anything lower, i would choose that option. My friend Jose Mendez bought a bad ass looking truck, only for it to break down shortly after getting it. They supposedly fixed a problem it had but it looks like they only cleaned over the mess and returned it to him like that. Then they kept his truck for over a week and the problem was still not fixed. They shouldnt be trusted, they only want to take you money and give you problems to deal with.

Of
Review №82

Had an exellent time dealing with Monte Haddix at brown Brothers.

jo
Review №83

The nicest people and the best service for a great price.

Ra
Review №84

They did a really good job .the process took only a half hour and I was on my way . Thanks to Benton for all your help.thaks again

Co
Review №85

I had a very pleasant experience there. Bought a minivan and was treated very nice. Excellent and professional customer service.

Mi
Review №86

The cars and customer service are top notch. I wouldnt buy anywhere else!!!!

Je
Review №87

Bought a truck there 6 months ago and they said it passed there inspection and everything. When I test drove it no lights on nothing a week later the tire light came on and come to find out they didnt put sensors on the tires now am dealing with a noise in engine and had someone look at it and they told me it could be the cam or block so basically a new engine. 12k for this truck now its junk or put 5k plus for new motor. I treat my truck good so they last no rodding g or off roading in it just to work and back. Dont trust them

Da
Review №88

Overall a terrible experience. Vehicles are not as described. If I could rate zero stars I would. Whether you are a first Time buyer or just look in For another car stay away. I financed a 2001 f150 through them a few years back. Odometer discrepancy of an excess of 100k. The fuel gauge didnt work properly. When I ran it out of gas it was my fault. Even when the gauge read half a tank. I will not return.

Ra
Review №89

*******DO NOT BUY A CAR FROM THESE GUYS AT EITHER LOCATION!!!!! PLEASE READ!!!! I recently purchase a 2001 Ford Ranger for DOUBLE the Kelley Blue Book. This vehicle had 182k miles on it. Exterior a little dinged, Interior a little worn, 3 speakers in the vehicle were out, and smelt like smoke on the inside of the cab and the AC wasnt up to par barely blowing air and wasnt even that cold. I decided to purchase the vehicle only if they lowered the price to around $4000 and the guy on the phone said that would be able to work around that so i agreed to come in again and check out the vehicle. After a test drive it seemed to drive alright, nothing out of the ordinary. As part of the deal I told them if i purchased this vehicle they would need to fix the AC issues and detail the inside to help get rid of the smoke smell. They said they agreed to and they had someone they work with all the time they were gonna have detail the inside and I wouldnt get the car back til Tuesday or Wednesday of the following week, but the car may smell a little chemically. (which wasnt an issue). As i start to sign paperwork they have the Vehicle for $4500 instead of the $4000 that they said they could do over the phone. Which didnt bother me much at the time because the vehicle was supposed to be in good condition besides those things they said they would take care of. So i decided to go ahead with purchase. Flash forward to the day i pick the vehicle up, i was in a hurry to pick it up because i was running late to work so i didnt have time to talk to the people here. The vehicle still smelt of smoke and the ac didnt seem like it changed AT ALL!Not even 3 days after that I hear the belt going on the engine and then eventually my AC stopped working! 2 days after that my left drivers side suspension starts going out! And 4 days after that my Brakes are going OUT!!!Had to take it in to get the AC fixed because there is only 1 belt on this Ford so if it goes out my truck has a very high chance of overheating and stalling out! This Cost $1700 because they had to replace the entire AC Compressor. To Fix my suspension it will be another $1200!!! This also doesnt include now that my brakes are going out which will probably be around another $500-$750!!!!I Tried calling and talking to guy who sold me the truck and he kept talking over me and said they could check for a warranty on the ac compressor if they replaced.(which of course they didnt because they just want to make as much money as they can and dont care if they screw the customer over). He told me he would text me the guys number of their mechanic who could check for a warranty but never texted me at all or even called me to follow up!DO NOT BUY A CAR FROM THEM I AM NOW OUT OVER $8000 FOR A VEHICLE THAT KELLEY BLUE BOOKS FOR $2500 ESPECIALLY SINCE ALL THESE MECHANICAL ISSUES WERE WRONG WITH THIS VEHICLE THEY CANT PASS THIS OFF AS A VEHICLE IN GOOD CONDITION!!!!! I DONT EVEN HAVE THE TITLE TO THIS VEHICLE YET OR EVEN A LICENSE PLATE FOR IT, I AM STILL WAITING FOR IT TO COME IN THE MAIL, IT HAS ONLY BEEN 30 DAYS SINCE I PURCHASED THIS VEHICLE!!!!!

Je
Review №90

Very friendly and knowledgeable.. pricing is fair and the work is done fast..

Sh
Review №91

I needed some forms from Brown Brothers so my mother could register the truck in Texas and Amy was a big help in working with me. Not only is she very helpful she is friendly also. Thank you.

Ed
Review №92

Bought a used car from them in 1998 and they were extremely nice and helped me get financing that fit my budget. I am using them again.

A
Review №93

I have purchase 2 pruis and just purchased a Toyota Tacoma from Braden and Benton. I was a walk in for the 1st car and went back for my 2nd pre S and the Toyota Tacoma both times I told Braden what I was looking for and he Found it. Now my credits not the best but each time I went to them They worked to get me better financing. I recommend them almost daily

Gr
Review №94

Very professional, friendly and prompt. Got right on it and was out very quickly.

Ye
Review №95

Do not buy a car here I was told my car had warranty by the manufacturer of the car if under 36,000 miles. Therefore my car broke down within less than a month of owning it and was hoping on the warranty, turns out my car had many aftermarket parts that I wasn’t made aware about when I asked specifically what mods were done to Michael the salesman. Michael threw me under the bus by saying they cannot help me I am on my own the cover the expenses on the car. DON’T BUY A CAR HERE!!!

Br
Review №96

They always do a wonderful job with my car!

Ke
Review №97

Wonderful place to do business

Jo
Review №98

Good place just couldnt get the truck I wanted

Ja
Review №99

Went in looking for a car that I saw on their website. Doug was super helpful and helped me through the process of purchasing with no hassle and great customer service

Ca
Review №100

Sold me a lemon.2 days after driving away, check engine light came on. Called them, they said, oh, thats from putting non premium gas in it.Fast forward less than a week and the car doesnt start.Return to their lot where they say,We will fix it. Leave it here for a week. But we dont have loaner cars.So im supposed to be without a vehicle for a week????Fast forward to less than 30 days in posession of the car...Computer is fried.Car wont start just about every other timedue to the ignition being electronic.My air conditioner blows cold air out of 2 vents and HOT AIR out of the other 2...mind u, its over 100 degrees.The gas gauge and speedometer(also connected to the computer) doeant work. 2 speeding tickets and 2 calls to AAA to be towed for running out of gas...Brown brothers still has not tried to rectify the situation.I have filed a complaint with the BBB.I am now paying for a car that doesnt run.Brown brothwrs is FULL of con artists and snakes.If u want a car that runs, dont go here.U might as well take ur chances with Craigs list, same quality of cars.

Information
66 Photos
100 Comments
4 Rating
  • Address:1850 E Main St, Mesa, AZ 85203, United States
  • Site:http://brownbrothersaz.com/
  • Phone:+1 480-725-8285
Categories
  • Auto repair shop
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:10AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations