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Bath & Body Works
2109 Southlake Mall, Merrillville, IN 46410, United States
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Bath & Body Works
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Lj
Review №1

Very nice store . They say they open at 10am it’s 11am someone should fix that….

ap
Review №2

Friendly,helpful workers. Employee helped me find a new fragrance. Not one grumpy face to be found, even the other shoppers.

El
Review №3

I always love coming here. Im glad they have online, but it isnt the same experience. Customer service is always good and all the smells are amazing.

La
Review №4

Tbh, this place has been on my bad list for years; however, the 75% off sale (with cherry crisp among the other scents) and a salted butterscotch candle, they have made a nice comeback. Plus it seems like the staff has gotten WAY nicer/polite. Good job B& BW!

YE
Review №5

Excellent selection of products for the whole family. Store is very clean and the staff is very nice and helpful.

Re
Review №6

Everyone says avoid the mall. I try to cuz I hate shopping lol just be aware of your surroundings. I have to say when I went to BBW it was packed but the salespeople were very attentive and helpful. Great job staff people.

ob
Review №7

Grabbed one of each mens colognes and love emm

Ma
Review №8

I had the experience of being assisted by Teja, and I have to say that her customer assistance and service was beyond outstanding.She made my normal shopping trip vibrant, fun, and enjoyable. She is a pleasure to be around!!!

Me
Review №9

I always find something I like!

na
Review №10

Love the hand soap its the only place where I shop for it

Ke
Review №11

I love bath and body works but the manager there is straight up rude and she discriminate I tried to get a job here I have years of experience and every time I apply she rejects me I feel like it’s because I’m a black male I had recently applied called and checked on my app and the manager is was rude rushed off and hung up the phone on me this place is a joke yea it’s nice shopping there but employment is a different story she should be accepting people instead of rejecting because cus people don’t even want to work because of COVID and getting unemployment you think she’ll be more accepting and not so stuck up

Li
Review №12

Very nice store and always very friendly and helpful staff. 😊💕

M4
Review №13

I love the staff. They are very friendly. Politely and respectfully ask that people adhere to guidelines.

An
Review №14

Not a sale if its buy 2 candles get 2 free then you still charge $54 smh

An
Review №15

Very pleasant workers ☺.

Li
Review №16

Love the atmosphere, they are all so very helpful and polite!

Ti
Review №17

One of my favorite places to shop. They always have some of the best scents.

Al
Review №18

Was expensive but was good. Loved the soaps they had. Loved the candles and perfume they had. Definitely worth it.

ja
Review №19

New scents and coupons equal best experience!

sp
Review №20

Some things are a little bit too out of the budget but a lot of things when the fellow on their good good place to get candles body wash

De
Review №21

Clean, friendly staff everything was well organized and they greeted every customer

Th
Review №22

Good stop for lotions and soaps.

Su
Review №23

Oh my gosh! The selections are amazing and you cant beat the one day specials and the super sales! What great gifts!

Ra
Review №24

Just shopping for a birthday gift for a friend. Lots of new stuff for the holiday season. Friendly staff and HELPFUL

Ap
Review №25

Goid products good value and very helpful staff.

V
Review №26

This place have all the smell goods

Rh
Review №27

I intended to stop there 9 in the morning to pick up a quick Christmas gift however they do not open till 11??

li
Review №28

There was alot stuff for self care. There was good prices on stuff.

Wa
Review №29

Always enjoy going here they have my favorite hand lotion warm vanilla sugar smells great

Me
Review №30

Being less capacity, youd think youd get a better check out experience, but nope. Still long waits and too long to check out, especially when you consistently let customers go back to floor to grab more items during checkout process, while other ppl who are done are waiting.

Cy
Review №31

Had a fragrant time lol

Li
Review №32

I felt very safe shopping here. They give you a bag to put your selections in so you dont have to carry a basket. Selection was a bit limited. Staff was very friendly and helpful.

Ch
Review №33

I love you bath and body works

mi
Review №34

Nice employees, good music, and you can absolutely coat yourself in 30 different scents. ⭐⭐⭐⭐⭐

Su
Review №35

Always find good stuff to buy here. Wallflowers are my favorite. I also cant go wrong with their hand soap & its in a decorative bottle. I always try to stock up when they have their twice a year clearance sales. My husband loves their candles they have the best, strongest, & longest lasting scents. The staff is always accommodating & pleasant

An
Review №36

I love going to Bath & Body Works a lot

My
Review №37

One of My Favorite Retailers. But Beware Semi Annual Sales Day & Black Fridays Arent For The Weak At Heart... It Get Pretty Crowded But We Die Hard Fans Love It!

Ro
Review №38

My favorite place!!! The candles are the Best!! I really like the room spray. I have used the body wash, lotion and body spray since the 90s. I have say I have so many friends that used another brand of candles but I got them to try these candles...they are now only using these candles. We all save money on candles too.

An
Review №39

Its are right.

Ni
Review №40

I like this store because they have ALL the bargains out and ready for you. The only thing I dont like is the LONG wait time once you get in line to check out. The employees are always ready and willing to help you wheel and deal to maximize your coupons too.

ka
Review №41

Love it

Ed
Review №42

Lots of good smells to choose from.

li
Review №43

Found most of what I was looking for during semi-annual sale including some things I never thought I would ever find. Good experience. Also they now have antibacterial gel for men. This pleases my husband as he needs it at work and works in an almost exclusively male environment.

Mi
Review №44

My Wife & I can say enough about how we enjoy going to this store. The customer service is Exceptional and Knowledgeable. They greet you with smile and treat you like family.

Li
Review №45

Favorite place!!

Te
Review №46

My mom & I love to go shopping at Bath & Body Works! Especially when they have sales going on! Everything smells so good in there! Everyones preferences are always different but sales are always the best! We love sales! But who doesnt!? Especially this time of year! So run & go see what you can find! Tis the season! I pray that you all have a very Meaningful Christmas & a very Happy New Year!

Iu
Review №47

Obviously if you wanna smell good, you come to this place. Everything from lotions, sprays, soaps and different stress relievers. They also have hand sanitizers for my adults... I go to get the mens soap during the Semi Annual Sale. They also connected to White Barn (which sells candles and other smell goods). Good smells all around!

La
Review №48

I was able to catch the semi annual sale on candles. Got 2-3 wick candles and 1 perfumed lotion all for about 30 dollars including tax! They all smell wonderful and dont forget to sign up for their rewards program!

An
Review №49

Love this place

Ka
Review №50

Little annoyed that I bought a room spray today and the store associate didn’t even bother to mention that there was a coupon available for it for today only. I’m in the rewards program so I feel like she could have told me like other associates have done in the past when there was a sale going on. Feel a bit ripped off now.

My
Review №51

I love to shop here. So glad to be back

Dw
Review №52

Great sells

Ta
Review №53

Love their candle sale

Na
Review №54

Great sales and customer service

De
Review №55

Love B&B

Mo
Review №56

Nice and friendly store

An
Review №57

Good sale and friendly staff

Be
Review №58

I like there sale but I wish I would have known that you have to be a rewards member

Le
Review №59

I went to Bath &Body Works a few hours ago to get my grandma a present and it was amazing! The people working were very nice and helpful specifically Totiana. They had new sents that I could buy for amazing prices! I 100% recommend Bath & Body works if you need to buy something Good!!

Jo
Review №60

Had some great deals.

Ma
Review №61

Nice stuff. Good service. Overpriced but they usually have sales that bring price to about what it should be.

Tu
Review №62

I love the variety of fragrances they have and the deals they have.

Eb
Review №63

Bath and body works is my spot I could shop there all day lol. Its like a candy store for me.

Co
Review №64

Great. Amazing sale; 5 hand soap for $23.

Je
Review №65

Great service, and the ladies always ready to help you!

Sh
Review №66

I just luv this store & its products

No
Review №67

Love, love, love their sales! Especially the Semi-annual. Its a great time to stock up on old favorites for the year.

Ka
Review №68

We didnt shop at Bath & Body Works, but its sister shop white barn. We bought candles and had a great time. Good prices.

Pa
Review №69

Super nice people helping, great coupons...my family loves going in there, even if its just to look around

D
Review №70

Company says it 100% Guarantee. Any reason, anytime, but some employees like Tatiana and Jean didnt think so. Did not return a wallflower refill because it was not enough in there. I didnt know they measure what is left over.. but Ill give my business elsewhere!!!!

De
Review №71

Friendly and helpful

Jo
Review №72

Very pleasant experience, the girls there are experts in customer service, they were patient and worked with us to select our products at all times. Great essences.

Mo
Review №73

The service was fine its the product Ive been buying for years and lately Im noticing the body sprays itself has lost potency at first i thought it was old and Ive recently spent a nice amount on different sprays again the potency did not last will not be shopping with them again spend to much not to be happy.....

Je
Review №74

I got Bath &Body works wasted at the semi annual sale. I had online orders and in-store orders. I love the app and rewards program. Check it out.

An
Review №75

Very helpful staff. Patient and kind.

Sh
Review №76

To high with the stuff

Me
Review №77

My favorite store

Rh
Review №78

Love the hand soaps and that you can also get the matching lotions. They have promotions often so i stock up.

Je
Review №79

Very rude people!!! Had my 2 year old daughter worth me . Was in line . Got to grab my daughter 2 inches away . And 20 people just walk right in front. FIRST time ever in there . WILL BE MY LAST SPEND OVER 300$ ONLINE FOR PRODUCTS .. once returned . Wont ever be back.

Re
Review №80

Great customer service

Lo
Review №81

Great deal for Mothers Day gifts. For the Mothers at the church.

Bo
Review №82

A great shop with a wide variety of cosmetics to add colour to your dressing and wardrobe. Friendly and hospitable staff.

ye
Review №83

Would give them a 5 star but the sales are not as they used to be.

Vi
Review №84

This was my first time in this store....OMG why did it take me so long??? I could live in this store!!!! Their candles alone put Yankee candle to shame!!!! So many scents- that you can actually smell....then you have the soaps and lotions and body wash and hand sanitizers along with the deals you can get....did I mention I can actually afford this stuff.....my new absolute favorite store!!

Li
Review №85

Always go during their semi- annual sales. Great deals- Also, get the app to save even more $ and earn rewards!

an
Review №86

Love this store

Li
Review №87

Very helpful staff

ca
Review №88

Love the product. Cant stand the INSANE wait in line. Scan scan scan lets go!! Turn down your god awfull music. This isnt a flipping rave!!!! 😠😠😠😠

Ja
Review №89

Always love this store. Can find something everytime.

Je
Review №90

Wonderful place to go and Ive yet to find a smell i dont like.

La
Review №91

Clean, workers were friendly always smells great!

Be
Review №92

Same as any other with the exception of the service which was far above average for the chain.

ka
Review №93

I would like to know how they train the staff to know every single scent in the entire store I started describe something and they immediately find what I need in a body wash or a lotion or candle whatever Im asking for And they all know how to use the app which is great because I dont lol!!

Dr
Review №94

The workers are very helpful and the product while a bit pricey is very worth it

Li
Review №95

This is my go to store for gifts. I go here for birthday, anniversary, and Christmas gifts. I use their coupons and sales against them and have at it....

Pu
Review №96

I love EVERYTHING in the place, even employees are welcoming and help you find sales. ❤💚💜💙💛

li
Review №97

Great

hu
Review №98

I now smell like I feel, purple sands

Kr
Review №99

Love this store! Always friendly and helpful staff, great selection of items and usually a good sale going on!

Jo
Review №100

Loooove. Always my favorite

Information
14 Photos
100 Comments
4.5 Rating
  • Address:2109 Southlake Mall, Merrillville, IN 46410, United States
  • Site:https://bathandbodyworks.com/?cm_mmc=local_BBW00311
  • Phone:+1 219-769-2259
Categories
  • Beauty supply store
  • Candle store
  • Cosmetics store
  • Gift basket store
  • Perfume store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:12–6PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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