user
Accurate Care Automotive
3086 Canton Rd, Marietta, GA 30066, United States
Appearance
Accurate Care Automotive
Comments
ci
Review №1

I get hesitant going to any mechanic because I am a female. But I walked in the door and service was truly amazing. I felt I was respected and treated fairly the entire time. My vehicle was fixed in such a timely manner, truly appreciative.

An
Review №2

This shop is the best auto shop I’ve used. I live 45 minutes away and they are worth the travel. The mechanics are honest, took time to explain the work and provided great service at a great price. I usually feel taken advantage of at auto shops but instead I was taken care of, just as the name implies. Randall and Brandi run an excellent shop,

Br
Review №3

Great place to get all your car services. Excellent customer service, great work, and fair prices! Incredible experience!

Bi
Review №4

I planned to purchase 4 tires @ Costco but they suspected a bad hub and referred my here. I was a walk-in and while waiting was able to listen to the owners interactions with clients picking up and dropping off. The more I listened my confidence grew that I was in the right place. Randall and his team are transparent in how they communicate and skilled professionals in how they operate. My estimate was honored and my Pathfinder repaired (2 hubs+alignment). My initial visit gave me such confidence in this business integrity, I order two tires that will be installed this week. Trust is earned, respect is given, and loyalty is demonstrated.

An
Review №5

This place is great they always take good care of my car and keeps me rolling around town

Ha
Review №6

Very nice place, went in because my driver side door latch would no longer open. Turns out I need to replace locking mechanism not just the handle and rod. Needless to say the repair on a 2000 Toyota corolla was more than the cars worth. They did pull out the door panel but didnt charge me ...

Za
Review №7

Amazing place all round. Great communication, amazing staff, and reasonably priced

Al
Review №8

I cant say enough about these folks, friendly, honest, saved me money on my new Condenser for my Chevy Silverado... Dropped it off this morning and already home and I froze in my truck on the way home! Its cooling again... Very happy with them and would recommend for any car/truck needs!Thanks again.Alex

Er
Review №9

Randy and his team of skilled technicians are first and foremost honest operate out of integrity and designer 360 plan to assess the needs and repairs necessary for your vehicle. I have been a long time Lexus and Toyota owner And after continued run around with dealerships I was referred to Randy and his team. You can have complete trust In his team to be honest and to do whats favorable for the customer. Thank you Randy, Brandy and the rest of the accurate care automotive team! –Burger

Be
Review №10

They diagnosed a code issue on my high mileage Corolla. The CEL had been on, with the tricky code of p0171. Fixed at a good price, and on time. This was not the first car that I had brought in, as my daughter had master cylinder repair, also. Great service.

An
Review №11

My regular mechanic was about a week behind and so I found accurate care automotive on a Yelp page. from the moment I first spoke to them I knew that this was the place I needed to take my car to have it repaired. I took it in the lead mechanic road with me to listen to the problem to make sure that it was diagnosed the the right way and the first problem was fixed as promised but upon driving it after that they realized that there was another issue at hand and so it took just a few days more to get the parts in and to get it fixed. but from the very first moment I spoke to accurate care they were nothing but pleasant and friendly and I explained my situation to them and they were more than willing to try to get my cars back to me as soon as possible and thats exactly what they did!! They will now be my new mechanic shop and I have given them rave reviews to everyone that I know already!!

ch
Review №12

Great service very trustworthy

An
Review №13

They did an excellent job of diagnosing the issues with my car and repairing it in a timely manner.

Ro
Review №14

Randall went above and beyond checking my 2005 Dodge Ram after it previously failed to start. He checked for error codes. Checked the battery and cleaned the terminals. They even ordered the parts that might have been the culprit after my initial call so I wouldnt have to wait till Monday for them to arrive.

Lo
Review №15

We found Randall and the team via Google. This was the best find for our family. We are very grateful to them for all that they have done for our family.Weve never had an issues with any of our repairs or service. They always show up with professionalism and a smile. Thank you to all the team members at Accurate Care Automotive.

Ve
Review №16

Good people.

Gr
Review №17

Very happy with the service and friendliness here. Ive been going to the Toyota dealer for 12 years, no complaints with that, but these folks will save you money and be friendly & honest while doing so.

Je
Review №18

Great, fast service!! My regular mechanic wasnt available on such short notice, so I tried this place. Reasonable, honest, and very friendly!!

DL
Review №19

They could easily have sold me a new starter, but they convinced me to just give a new battery a try. So far, the issue seems resolved and they saved me about $500. It’s good to find an honest operation.

Br
Review №20

I recently brought my Hummer H3 in for Full Service. My first contact was Mark who was courteous, friendly, honest, and helpful. He maintained excellent communication and promptly scheduled the service around my convenience. Randall, the owner did a fantastic job working on the Hummer. The cost was very reasonable considering the work that needed to be done. The 13 year old Hummer is performing better than ever (it’s a keeper). Accurate Care will now be my go to mechanics for all of my cars; thank you both!

Sh
Review №21

Love this place! Theyre honest, fair and always do exceptional work. My husband and I only take our cars here. The owners are so friendly and always take the time to come talk to us. Great people!

Ch
Review №22

Found out I had a bad starter in my Element on Friday late morning. After a referral from the Auto Zone guys I stopped into Accurate. They were able to diagnose the issue and request the part that morning. They even drove me back to my house after leaving my car there. They normally close at 6pm but they stayed open until almost 8pm to finish my car and get it to me the same day. Amazing customer service by these folks. Im really happy I found a local shop that knows Hondas close to home. Ill definitely be back. Thank you all so much!

Ty
Review №23

I had a great experience with the folks at Accurate. My 2004 Toyota Tacoma was overdue for a timing belt change. I inquired about a price quote and got a vehicle inspection and a ride home after dropping the car off.What I really loved about the service is the no-pressure, “this needs to be done now and this stuff can be done later” type of evaluation.Honesty and integrity is what had me sold on Accurate, and the quality of the workmanship will keep me coming back.

To
Review №24

The only place I take my vehicle. Excellent service and craftsmanship.

Ma
Review №25

Today was my first visit to Accurate Care and it wont be my last! Amazing service and value.

Ba
Review №26

Great work and friendly customer service, has a hometown feel at its core.

So
Review №27

Accurate Care Automotive provides top notch service. I went to another garage for a tune-up, After they finished, my car was worst then it was going in. They wanted me to DRIVE 30 MINS to another garage to review the error they caused (notice they didnt say fix). I was beyond upset. I looked up the top 10 garages in my area to service my car and found Accurate. I am blessed that I did. As soon as a told them the issue, they put me at ease. T.hey were personable yet very professional and knowledgeable on the issue and resolved it very quickly. They took the time to review what was corrected and pointed out a few things I need to keep an eye on (I appreciated that!). I didnt feel pressured and understood everything they brought to my attention. Not only did they gain a new customer, I am referring them to others as well.So... If you have any car troubles give them a call or go to Accurate Care Automotive, you will NOT be disappointed.

Ca
Review №28

I 100% recommend these guys to anyone. I arrived at their shop right before they were closing to get my car looked at but ended up having to leave my car with them and I couldnt go anywhere.

Pa
Review №29

We wont go anywhere else. Randall is extremely helpful, knowledgeable, honest and ethical. His staff and crew are professional and helpful. Glad to have Accurate Care Automotive close by to service all of our cars!

Mi
Review №30

My 2010 Acura TL had a bad drive shaft bearing making a loud noise. The dealer wanted too much repair. I was referred to Accurate Care Auto and was I glad I was.Wow! Randall and Mark quoted the repair that would save me major $. They made the repair timely as they said they would. They back up their work. I high recommend them!

Cl
Review №31

Very nice staff and mechanics! Very educated on their stuff and explained everything in great detail. Will definitely be back here if I have any problems in the future. Very affordable and quick!

ru
Review №32

Just picked my truck up and the AC has never been so cold. The compressor went out and at 91 outside I needed help fast. Accurate Care was able to get me taken care of fast and better than new. The shop was clean, coffee is good, and always a good conversation waiting for me when I’m hanging out with Brandy at the front desk. Everything is top notch from price, customer service, and workmanship. This is a shop I can trust. Thanks Accurate Care for keeping me cool.

Mi
Review №33

Everybody was friendly. They explained the problem with my truck thoroughly, and they were able to fix a problem that had been an issue for a while.They also sent a follow up message to see if everything was ok and that the problem was taken care of.I will go back with any other problems and I will gladly refer my family and friends. Thank you so much.

Ja
Review №34

Love these guys. Randell is the man!! They took good care of Lucy. Very happy

Ch
Review №35

Great service, fixed on the time we agreed to, and pricing was fair. Randall was awesome to deal with. They have moved to the top of my list for future repairs. They even text me a week later to make sure everything was still working correctly and I was happy. Its hard to find customer service like that these days.

Ta
Review №36

Very friendly service and reasonable quotes.

Ti
Review №37

Friendly. Helpful. Good prices.

Tr
Review №38

Outstanding costumer service. When I call places the first impression is what will make or break a visit for me. No matter if it has 5 star reviews. This place has perfected the costumer service aspect about business.

Jo
Review №39

If you want to support a Honest family owned Business that gives real estimates for car repair this is the place. I had an entire A/C system replaced, the estimate and final cost out the door was same down to the penny. Randall the owner is a patriot who protected us in Afganistan, we should support him here. They are great folks I will be back with all my auto work.

Ma
Review №40

Tried to upsell maintenance, incorrectly claiming the manufacturer maintenance schedule.

Em
Review №41

I have gotten my car serviced here several times, and each time I have been happy with the service that was provided. They saved me thousands when I thought my transmission was a goner. That car is still puttering around :) The last experience I had with them, I was on a very tight schedule and I called an hour or so ahead and asked if they could fit me in. They got all the parts ready and got the job done in record time and perfectly. Looking for a reliable and reasonable priced shop? This is your place!

Ke
Review №42

Honest people who do good work at a fair price. I’ll be a repeat customer.

KC
Review №43

Fair prices for wonderdul work and amazing staff.

Jo
Review №44

I would highly recommend this business to any and everyone I know, as well as everyone reading this review. They provided exceptional service!Thank you guys for the quick repair n my front brakes!

Mi
Review №45

Amazing experience. Place provides good and honest work.

F
Review №46

RANDALL is very conscientious and professional. I always bring my S Type problems to his shop with great results.

As
Review №47

Honestly one of the best Honda/ Acura repair or maintenance shops around. I have been taking my Honda and now Acura for the last 15 years and always felt confident that I am getting honest information.

As
Review №48

We LOVE Accurate Care Automotive! Its always our first choice when it comes to repairing and maintaining our cars. They are HONEST and tell you exactly what needs to be fixed and even what will need to be fixed soon but can wait a little while. They have very fair pricing and incredibly quick service! Love, love, love!!!

Al
Review №49

First time visiting this shop. Friendly and professional staff, knowledgeable mechanics. They had me fixed up and going in no time. Very fair on the charges. Awesome to find a great repair place close to home.

Ke
Review №50

Randall and Brandy are excellent, and very knowledgeable when it comes to car and part repair. They also to track inspections for you HPDE guys! I love coming here, and I really appreciate their willingness to work with me on all of my weird repair projects. I highly recommend Accurate Care!

Ha
Review №51

Randy has been taking care of us for a few years now. Will not go anywhere else. If youre looking for a talented, honest and trustworthy mechanic, look no further. Thank you for the work you have done for us.

Ro
Review №52

The only shop I will take my vehicles to. Randall and Brandy are some of the nicest people you will meet. They do quality work for a fair price.

Ca
Review №53

I stumbled upon this place on accident trying to find another shop and I’m so glad I wasn’t able to find the other shop. Randall will be my only mechanic from now on. He is honest and gives a fair price. It’s really difficult to find a honest mechanic nowadays that doesn’t try to overcharge or lie to make some extra $. If you are looking for a great mechanic, look no further! Thank you guys!!

Ch
Review №54

They fixed my car and did great job, very nice people.

st
Review №55

Amazing place to go, they got us in and back on the road very quickly. Cost was less than we had anticipated. This will be the only place we take our vehicles from now on. They did amazing on our car and also super friendly! Great job Randall and Brandy and thank yall, we really appreciate yalls work!

Th
Review №56

It is difficult to find people in the auto repair business that you can trust, Alan and the people at Accurate Care are those kind of people; worthy of your business and trust. Weve (multiple family members) been taking our cars to Accurate for years - were advised on the service we need - without fear of being over-serviced. We remain fans of Accurate Care Automotive and recommend them to others.

Qu
Review №57

This place is great, I just moved to the area and found myself in need of a trustworthy repair shop when my care refused to start even after jumping. I feared a $400+ starter replacement and diagnostic, which ACA easily could have charged me for as its what I requested. Instead, they discovered that there was a problem with my audio system continually draining power from the battery from a bad install, replaced the battery and got me out for less than a third of what I thought Id be spending today. They will definitely be seeing me again for any future service needs.

Ke
Review №58

I have a corvette that I have been looking for a shop to do some specialty work on Randall called and said he can get it done. I cant wait to drop off my car and let him loose on it. Thank you Randall again personally for taking the time out of your day to help me.

TH
Review №59

Randall the owner is very knowledgeable about Automotive repair he doesnt mind taking the time to explain what the problem is and whatever work he does he guarantees it and will honor it if something else goes wrong the staff is friendly hes just awesome person to deal with I recommend him to anyone needing automotive repair

Ka
Review №60

Alan Cox has worked on my Honda for years, keeping it going - at 205,000 miles now. He has even advised me about a repair that had an extended warranty on it. That meant the dealer had to do it and he lost the money, but I save over 250 dollars. That degree of honesty is rare and so appreciated!

br
Review №61

This place does a great job. Had timing belt and water pump replaced on my 2013 acura TL for a reasonable price, took car back A couple months later because I had a clicking noise which turned out to be a loose CV axle. They found it within 10 minutes and charged me nothing to fix it. I definitely recommend.

Jo
Review №62

I have maintained my vehicles all my life. Due to health reasons I needed to find a mechanic and I found one inRandy at ACC. He is very knowledgeable and polite. Keeps us aware of what is going on. You can watch your car being worked on thru picture window in waiting room. Very reasonable pricing. Rest room is large and very clean.

Ch
Review №63

Before taking my car to “Accurate Care Automotive” I spent a lot of money and time at Hennessey Honda. Since discovering Accurate Care Automotive my car and money goes there. I am very pleased with their services - great folks, wonderful customer service and excellent repairs. I can run in and run without waiting for a long period of time. Now, you will find me at “Accurate Care Automotive” every (3) months having my car serviced by Alan and his technician.More importantly, when it’s all said and done excellent customer serve is what keeps me coming back.Regards,Char 

Ro
Review №64

I have been going to Accurate Car Care now for several years. I have a Toyota Tacoma with 170k on it and it runs like a clock. No one else has ever worked on the vehicle but Alan and his crew nor will anyone in the future. I trust them!!

Dr
Review №65

I have had my car serviced twice at Accurate, and both times I left the shop feeling highly satisfied. The service was good, and the staff was friendly and knowledgeable. Anyone looking for excellent service, and quality work, should definitely check out Accurate Care Automotive.

Au
Review №66

Awesome customer service

Ar
Review №67

I have been a customer of Accurate Care almost from the beginning. Alan and his staff are always polite and courteous. Their work is of the highest quality. Their prices are reasonable.

Je
Review №68

Always great service! Thank you Randall.

Je
Review №69

Randall was great. Replaced A/C compressor with OEM part on my Hyundai for 30% less than the dealership quote. Done in 1 day! Thank you!

D
Review №70

Went for my first time to this shop. Very friendly and explained what needed to be done and my options. Im very satisfied with my experience with this shop. They even dropped me off at my house and picked me up when my car was done.

Ad
Review №71

Excellent service and they above and beyond to fix my car because it was in bad shape. Thanks again and I will be back to you guys for my car service needs!Adrianne

Br
Review №72

Great reliable staff. I will be bringing my work vehicles here from here on. Thanks!

Jo
Review №73

From the owner to the mechanics to the secretary, this place is great. They are very helpful, accommodating, and knowledgeable about what they do! Dont hesitate to bring your car here.

R
Review №74

Came in to get my Accord serviced after the dashlight came on. I had already pulled the code and had an idea what was up. Dropped it off over the weekend and was pleased to see they repair come in at or under the $$ amount I expected. After 10 years wandering in the wilderness without a trustworthy autoshop, I think I finally found the place.They are closed on Sunday, which to me, hints they probably care about their employees. Mechanic, front desk, and owner were all very polite.

Fe
Review №75

Good place to get car fixed

Ab
Review №76

I used them the first time using a Groupon and have been using them ever since. I have had some bad experiences in the past with other companies so it is good to know that trustworthy mechanics still exist. I am a loyal customer. I have been using them for over 3 years now...

St
Review №77

Randall and Fam really saved my ass. We were limpin and Randall helped me troubleshoot, diagnose, and patched up by next day. These guys are great.

Ag
Review №78

They are very knowledgeable, experienced and offer a superior customer service. I am very happy with the service I have been receiving and would recommend ACA to all of my friends.

Ju
Review №79

This place is the way it should be! Honest, very friendly people, no price gauging, no up charges, no unnecessary repairs, simply honest diagnosis of what is wrong with your car and normal pricing to get it fixed without any of the stuff you deal with at other garages. This is my one stop car shop from now on. The best!

Sa
Review №80

This is the only place I take my car. To give you an idea: I took my car to another place three times for the same problem. I took it to ACM and I havent had that problem since. Not only do they know their stuff but theyre also friendly.

Jo
Review №81

Amazing service!

ro
Review №82

Accurate Car Care is Honest, reliable, trustworthy, and does quality work. Have 1999 Acura TL and 2005 Honda Accord LX. All work has been excellent. Been using their service since 2001.

Jo
Review №83

I have been a customer of Accurate Care Automotive for years. They are honest, trustworthy, and reasonably priced which is hard to find these days.

Er
Review №84

Took my 2004 Acura TSX 6 speed there for a light on the dash (me being mechanically inclined but not electrically inclined) so took it here. Super honest people. Job was only 100 bucks and told me exactly (according to Acura) what the issue was. Guy worked for the dealer for like 20 years apparently. Was in and out in 4 hours.

Da
Review №85

They really do a fantastic job at a very fair price, there is no where else I will take my Acura and Honda.

Lo
Review №86

The service is always excellant and completed in a timely manner. Very honest.

Ed
Review №87

Take all my cars here. Nice people to deal with.

Ca
Review №88

Nice folks, extremely overpriced

Ju
Review №89

Great place

C
Review №90

Excellent Service

Information
44 Photos
90 Comments
4.9 Rating
  • Address:3086 Canton Rd, Marietta, GA 30066, United States
  • Site:https://accuratecareauto.com/
  • Phone:+1 770-574-6640
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations